1. MPPS Penang
SIX THINKING HATSSIX THINKING HATS
8-9 April 2015
USM Auditorium

2. Day1
Introduction – Six Thinking Hats
Traditional Vs Parallel Thinking
The Six Hats Process
Six Hats in meetings
21st
Century Leadership & Change
Management
Day2
Leading & Managing Change
Leading Change with success
Workshop-Reflection
 Six Hats in Innovation &
Creativity
 Summary & debrief
SIX THINKING HATSSIX THINKING HATS

3. WHY WE NEED TO
CULTIVATE THINKING
SKILLS?
HOW WE CAN LEAD
CHANGE WITH
SUCCESS?
REFLECTION
LEADING & MANGING CHANGE
Leading & Managing ChangeLeading & Managing Change

4. WHY ORGANISATIONWHY ORGANISATION
NEED TO CULTIVATENEED TO CULTIVATE
THINKINGTHINKING
SKILLS?SKILLS?
4
Leading & Managing ChangeLeading & Managing Change

5. To live and succeed in the
present world, we need for
an increased focus on
communication,
collaboration, and
creativity and
an emphasis
on using technology in
order to learn how to
learn, solve problems, and
think creatively.
The “3 C’s” of 21st
Century Learner
CreateCollaborateCommunicate
Leading & Managing ChangeLeading & Managing Change
How to lead Change with success

6. 21st Century Skills & Career
- is all about using technology efficiently and effectively,
ethically & appropriately, safely & respectfully to learn how
to learn, solve problems and think creatively.
Leading & Managing ChangeLeading & Managing Change

7. 3C’s of 213C’s of 21stst
Century Skills plus anotherCentury Skills plus another 2C’s2C’s
??
Leading Change with SuccessLeading Change with Success

8. Change is about people and not about technologyChange is about people and not about technology
True but the technology is important
Maybe it’s about people and not about
managers?
Do you know what needs to change?
FUD – fear, uncertainty and doubt

Q: Does the database lead the technology or
vice versa? Discuss!
Leading Change with SuccessLeading Change with Success

9. Making change work for youMaking change work for you
 What are you doing and why?
 Get people involved (especially the naysayers)
 Make it about the processes
 Make it about the people they help
 Manage expectations
 Project Sponsor/Champion/Manager/Team
 Seven simple rules with Six Thinking Hats
Leading Change with SuccessLeading Change with Success

10. Seven simple rules with Six Thinking Hats inSeven simple rules with Six Thinking Hats in
leading Changeleading Change
1. Do not over-promise.
2. If in doubt keep it simple.
3. Ensure all key parties have agreed on the Project Definition
(consider all Hats contribution by all parties and all
understand the project definition)
4. Ensure management and trustees are committed to the
project.
The project management role is best located within the charity.
5. Make sure the project is sustainable.
6. Cover potential risks and liabilities.
7. Finishing projects well is an art is its own right
Leading Change with SuccessLeading Change with Success

11. The eight stage process of creatingThe eight stage process of creating
changechange
1. Establishing a sense of urgency
2. Creating the guiding coalition – people/trust/goal
3. Developing a vision and a strategy
4. Communicating the change vision
5. Empowering broad based action
6. Generating short term wins
7. Consolidating gains and producing more change
8. Anchoring new approaches in the culture
Leading Change with SuccessLeading Change with Success

12. Why change fails (databases or not)Why change fails (databases or not)
1. Allowing too much complacency
2. Failing to create a coalition – people/trust/goal
3. Under estimating the power of vision
4. Under communicating the vision
5. Permitting obstacles to block the new vision
6. Failing to create short term wins
7. Declaring victory too soon
8. Neglecting to anchor changes firmly
www.preponderate.net
Leading Change with SuccessLeading Change with Success

13. The Brick Wall
Overcoming ResistanceOvercoming Resistance
toto
CHANGE, ………CHANGE, ………
Break the new thing into
very small steps that are
non threatening
Understand that it takes
time to build new habits
Anticipate Resistance
Follow Your Resistance
Grind It Out
Learn To Spot Resistance
Coming From Others
Leading Change with SuccessLeading Change with Success

14. Leading Change with SuccessLeading Change with Success

15. Relax &
Watch!
Workshop-ReflectionWorkshop-Reflection

16. Do we ever
take time out
to
Think?
Workshop-ReflectionWorkshop-Reflection

17. We’d love to, but.....
we don’t have time!
Bump! Bump! Bump!
"Here comes Edward Bear, down the stairs
behind Christopher Robin.
on the
back of his head. It is, as
far as he knows the only
way of coming down stairs.
“He is sure that there must
be a better way, if only he
could stop bumping for a
moment to think of it.“
– A.A.Milne

18. If only he
could stop
bumping for
a moment
to “THINK”
of it.
Examine this drawing,.
How does this visualise the problem?
Why CHANGE is so difficult to achieve.
Workshop-ReflectionWorkshop-Reflection

19. Question:
Why is CHANGE so
necessary yet so
difficult to achieve?
Workshop-ReflectionWorkshop-Reflection

20. Who need to
change?
What need to
change?
What are the
Resistance to
change?
20
Workshop-ReflectionWorkshop-Reflection

21. Problem casesProblem cases……
“Problems combine human,
organisational and technical
factors.
They cannot be solved purely by
technologies and
this is the reason why 90% of ICT
investments do not meet their
performance goals.”
Workshop-ReflectionWorkshop-Reflection

22. Six Hats in Innovation & Creativity
Application Six Thinking Hats in
Innovative & Creative thinking for
Change
 New ideas and solutions
using the individual hats to
stimulate and challenge their
thinking.
SIX THINKING HATSSIX THINKING HATS

23. ‘New thinking’method in Creativity and
Innovation Leadership.
Rethink and reframe the way you think being a leader and
explore ‘new thinking’ leadership using Six Thinking Hats .
Utilizing the proven and
powerful de Bono Thinking
Hats methods, we have
coupled productivity,
effectiveness, creativity and
innovative design thinking
with leadership.
Six Hats in Innovation & CreativitySix Hats in Innovation & Creativity

24. 1st
Begin with the Blue Managerial hat as its primary role is
to manage and direct the thinking process within the Six
Thinking Hats system, giving space and opportunity for
Innovation & Creativity to take place.
How to apply Six Thinking Hats in Innovation
for Change
Control Organization,
Responsible for
Conclusions,
Sets the Focus, Use of All
the Hats

25. 2nd,
Proceed with the White Neutral hat to collect facts, data,
statistics and concrete information that lay the
groundwork and foundations for your thinking towards
Innovation & Creativity
Neutral and
Objective, Deals
with Facts
How to apply Six Thinking Hats in Innovation
for Change

26. 3rd
Shake hands with the Red Intuitive hat who will use its
feelings of intuition to find appropriate solutions to the
problems you face.
Emotions, Feelings,
Hunches, Intuition
How to apply Six Thinking Hats in Innovation
for Change

27. 4th
Meet the Black Pessimistic hat. The black hat is frowned
upon because of it’s negative approach. However, it is one
of the most important hats as it will help you to better
understand the pitfalls of your Innovation & Creativity .
Serious, Cautious,
Careful, Lays Out Risks
How to apply Six Thinking Hats in Innovation
for Change

28. 5th
Then meet the Yellow Optimistic hat. This is the Black
hat’s opposite: They logically present positive plans of
action that will help you overcome the problems confronting
your reality.
Optimistic, Hopeful, Positive
Thinking, Constructive, Effective
How to apply Six Thinking Hats in Innovation
for Change

29. 6th
Finally, meet the Green Creative hat whose role is to bend
the rules, to think outside-the-box and expand the possibilities
of the improbable in unique ways.
The Green hat will help you to come up with brilliant creative
solutions — opening the doors to new opportunities and
avenues of thinking.
Creative, New Ideas and Concepts,
Search for Alternatives
How to apply Six Thinking Hats in Innovation
for Change

30. Six Thinking Hats methodology is not only confined towards
the personal problem solver (not group oriented) who
struggles daily challenges in ‘New Thinking’ for Change.
How to apply Six Thinking Hats in Innovation
for Change
Six Thinking Hat had been
proven and successfully used
in making decision towards a
win-win solution considering
all aspects of Hats in context
related to academics, life,
career and business.
The key is to take these guidelines and proactively use them in
ways that will best suit your predicament and circumstances.

31. Attitude is EverythingAttitude is Everything
Take 5!
Relax &
Watch!

32. The Managerial Blue Hat Thinker
An effective problem solver have to manage and direct their
thought in a proactive way.
They must process and guide each of their thoughts in a
neutral and unbiased manner, focusing on improving the
effectiveness and efficiency of the process.
We will discuss each characteristics
and attributes of the Blue Thinking
Hat.
We will delve into the roles, goals and
objectives of a blue hat thinker, that
will help you to think more
managerially about your daily life
problems and circumstances.
New ideas using Hats to stimulate and
challenge thinking

33. The Role
In exactly the same way a blue hat
manages the thinking process
allowing for better synergy
between the thought patterns and
habits of the other thinking hats.
Let’s take a look at some of the
blue hat’s key roles in a little more
detail:
The metaphorical role of the blue hat is the Movie Director.
A movie director manages actors, cameramen, shooting
angles, props, scripts and other factors that are critical to
creating a successful blockbuster movie experience.
New ideas using Hats to stimulate and
challenge thinking

34. Think about Thinking
The primary role of the blue hat is to think about the process of
thinking.
Every thought that it has is focused
on improving the efficiency and
effectiveness of the thinking
process that filters through the
other five hats.
The smoother, faster and more
proficient this process becomes,
the greater the possibility that an
effective solution to the problem
can be found.
New ideas using Hats to stimulate and
challenge thinking

35. Define the Problem
The blue hat must clearly define the problem under question
in writing.
If you fail to define the problem
clearly and meticulously, then
you will waste precious time
directing your energies on
irrelevant thoughts and activities
that only lead to dead-ends and
promises of better answers.
New ideas using Hats to stimulate and
challenge thinking

36. Gather Global Perspective About Problem and
Solution
The blue hat is very much removed from the problem and
its associated solutions.
It rather sits back and plays the role
of a court judge, who oversees the
facts, arguments and opinions of
every hat from a global
perspective.
It then uses these insights to
decide on a suitable plan of action
that will help nullify this problem
and set the course for a brighter
destination.
New ideas using Hats to stimulate and
challenge thinking

37. New ideas using individual Hats to stimulate
and challenge thinking.
Manage Other Hats
The blue hat plays the part of a manager looking after the
subordinates under its care.
Within this role, the blue hat
helps to improve the flow of
communication between all the
hats, thereby encouraging better
insights and ideas that will bring
about ideal solutions to the
problem at hand.

38. Manage Time
The blue hat understands the importance of time and how
critical it is to the effective management of the problem solving
process.
As a result the blue hat plays the
role of the timekeeper, by allocating
specific chunks of time to the other
hats and to specific topics that are
necessary to bring about effective
solutions to the problem at hand.
The blue hat is consciously aware at all times that time is
precious and should be spent wisely on areas that will bring
about the highest thinking returns to help overcome a
problem successfully.
New ideas using Hats to stimulate and
challenge thinking

39. Manage Flow of Ideas
The blue hat’s role is to manage the flow of ideas between
the hats with the greatest of efficiency.
Each thinking hat has a set of unique ideas, approaches and
perspectives. The blue hat must merge these unique thoughts in
a constructive way, otherwise the thought process will stumble
and stagnate in the face of adversity.
The blue hat must successfully piece
together all of these scattered
thoughts and grow them into
something that will bring about an
ideal solution to the problem at hand.
New ideas using Hats to stimulate and
challenge thinking

40. Manage Implementation of Ideas
Unique and creative ideas are wonderful, however unless
we find a means of integrating them into our physical reality,
then we will simply fail to grasp the opportunities that are
being presented before us.
For this very reason, the
blue hat’s final role is to
manage the
implementation of ideas
by bringing them forth
into the world in the most
effective and efficient
way.
New ideas using Hats to stimulate and
challenge thinking

42. Summary & Debrief
This forces you to move
outside your habitual
thinking style, and helps
you to get a more
rounded view of a
situation.
Looking at a Decision From All Points of View
'Six Thinking Hats' is an important and powerful technique.
It is used to look at decisions from a number of important
perspectives.
Many successful people think from a very rational, positive
viewpoint. This is part of the reason that they are successful.

43. Looking at a Decision From All Points of View
Similarly, pessimists may
be excessively defensive,
and more emotional
people may fail to look at
decisions calmly and
rationally.
'Six Thinking Hats' technique helps solve a problem using all
approaches. Decisions and plans mixes ambition, skill in
execution, public sensitivity, creativity and good contingency
planning.
Often also many fail to look at a problem from an emotional,
intuitive, creative or negative viewpoint. They underestimate
resistance to plans, fail to make creative leaps and do not
make essential contingency plans.
Summary & Debrief

44. Summary & Debrief
It is used to look at
decisions from a number
of important perspectives.
This forces you to move
outside your habitual
thinking style, and helps
you to get a more rounded
view of a situation.
Looking at a Decision From All Points of View
'Six Thinking Hats' is an important and powerful technique.

45. 45
Application example of Six Thinking Hats
The directors of a property company are looking at whether
they should construct a new office building. The economy
is doing well, and the amount of vacant office space is
reducing sharply.
As part of their decision they decide to use the 6 Thinking
Hats technique during a planning meeting.

46. 46
Application example of Six Thinking Hats
Looking at the problem with the White Hat, they analyze
the data they have. They examine the trend in vacant office
space, which shows a sharp reduction.
They anticipate that by the time the
office block would be completed,
that there will be a severe shortage
of office space.
Current government projections
show steady economic growth for
at least the construction period.

47. 47
Application example of Six Thinking Hats
With Red Hat thinking, some of the directors think the
proposed building looks quite ugly.
While it would be highly
cost-effective, they worry
that people would not like to
work in it.

48. 48
With Green Hat thinking they consider whether they should
change the design to make the building more pleasant.
Perhaps they could build
prestige offices that people
would want to rent in any
economic climate.
Application example of Six Thinking Hats
Alternatively, maybe they should invest the money in the
short term to buy up property at a low cost when a
recession comes.

49. 49
He or she may have needed to
keep other members of the
team from switching styles, or
from criticizing other peoples'
points.
It is well worth reading Edward
de Bono's book 6 Thinking
Hats for more information on
this technique.
Application example of Six Thinking Hats
The Blue Hat has been used by the meeting's Chair to move
among the different thinking styles.

50. Carrots Sticks
50
Summary & Debrief
Six Thinking Hats is a practical, fast paced, fun, interactive
and remarkably effective tool ... of the 21st
Century ‘New
Thinking’ considering all perspective of views.
The old methods of the
“carrot and stick” reward
and punishment
as methods of persuasion
⇒ Using a mixture
of carrot and stick are
much less effective now.

51. Key Points
De Bono's Six Thinking Hats is a good technique to look at
the effects of a decision from different points of view.
It allows necessary emotion and skepticism to be brought
into what would otherwise be purely rational decisions.
It helps persistently pessimistic people to be positive and
creative.
Plans developed using the '6 Thinking Hats' technique will
be sounder and more resilient than would otherwise.
 It also helps to avoid public relations mistakes, and spot
good reasons not to follow a course of action before you
have committed to it.
Summary & Debrief

52. Leadership & Five MonkeysLeadership & Five Monkeys
Take 5!
Relax &
Watch!

53. SIX THINKING HATSSIX THINKING HATS
Be Blessed!
&

54. Principal Consultant for Lean Management.
Certified Kaizen Specialist & TPM with 30 over
years working experience.
 Provides Technical Consulting Services on TPM,
Kaizen, Cellular system & Moonshine set up.
 An Innovator that adopts Green Living.
Innovates through recycling & reusing Idle
resources to eliminate waste promoting Green.
 Founder of Tim’s Waterfuel, an alternative HHO
gas fuel supplement using Water that increases
millage, power and reduces Co2 emission.
 An NGO Community worker for Prison,
Drug Rehab and CREST North Malaysia, an
organization that respond to Crisis & Flood.
Timothy Wooi
Add: 20C, Taman Bahagia,
06000, Jitra, Kedah
H/p: 019 4514007
Email:
timothywooi2@gmail.com
Speaker’s ProfileSpeaker’s Profile