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- 1. IATA Harvard ManageMentor COURSE INTRODUCTION WELCOME IATA-HARVARD BUSINESS PUBLISHING LEADERSHIP & MANAGEMENT DIPLOMA Designed for and presented to SAUDI GROUND SERVICES ©Training4impacT-2012 Reproduction w/o permission prohibited
- 2. IATA Harvard ManageMentor DIPLOMA REQUIREMENTS TWO PHASES • ONLINE LEARNING 10 Learning Topics from HarvardManageMentor http://iata.myhmm.org/hmm/home Each Learning Topic – 4 hours/day for two days Each Learning Topic – mastered and covered before we move on to the next ✚ • IATA Course – Ground Handling LET US LOOK AT ONLINE TRAINING ©Training4impacT-2012 Reproduction w/o permission prohibited
- 3. IATA Harvard ManageMentor ONLINE TRAINING TOPICS 10 ONLINE TOPICS EACH TOPIC IS AND INDIVIDUAL LEARNING UNIT LET US LOOK AT HOW A TOPIC IS TAUGHT ©Training4impacT-2012 Reproduction w/o permission prohibited
- 4. IATA Harvard ManageMentor TOPIC PRESENTATION EACH TOPICS – 4 PHASES 1 Hour INTRODUCTION (in class) 30 Minutes PRE-ASSESSMENT (online) 6 Hours Knowledge Gain LEARNING & MASTERING TOPIC (in class & online) 30 Minutes POST-ASSESSMENT (online) ©Training4impacT-2012 Reproduction w/o permission prohibited
- 5. IATA Harvard ManageMentor measure of progress No Examinations PRE-ASSESSMENT LEARNING & MASTERING TOPIC POST-ASSESSMENT Learning and progress is the difference between the two ©Training4impacT-2012 Reproduction w/o permission prohibited
- 6. IATA Harvard ManageMentor 4 ESSENTIAL ELEMENTS SIMPLE ESSENTIALS – Reduce everything to simple & easy 4 ESSENTIAL ELEMENTS Every Learning Topic has some or all of these $ TIME RESOURCES METRICS GOALS (24 hours/day) (people, money & assets) (feedback/measurement) (objective) The job of a manager is to use these essential elements (wisely) ©Training4impacT-2012 Reproduction w/o permission prohibited
- 7. IATA Harvard ManageMentor memory and learning MEMORY & LEARNING Mind processes ideas SEQUENTIALLY Idea Idea Idea Idea Idea Idea Idea Multi-tasking NEVER WORKS ©Training4impacT-2012 Reproduction w/o permission prohibited
- 8. IATA Harvard ManageMentor IDEAS & SHORT - TERM MEMORY MEMORY & LEARNING ONE OF TWO THINGS HAPPENS TO EVERY IDEA X REJECT – Never think about it again ACCEPT – Store the idea in short-term memory The first step in learning is putting the idea in STM VIDEO EXPERIENCE ASSOCIATION WRITING READ SPEAKING CLASSROOM ONLINE LEARNING LISTEN ©Training4impacT-2012 Reproduction w/o permission prohibited
- 9. IATA Harvard ManageMentor IDEAS & LONG-TERM MEMORY LEARNING COMES FROM USE LEARNING & UNDERSTANDING COME FROM USING KNOWLEDGE USE THE IDEA RECALL FROM SHORT TERM STORE IN LONG TERM USE PLACES ALL ESSENTIAL IDEA IN LONG-TERM MEMORY VIDEO EXPERIENCE ASSOCIATION WRITING READ SPEAKING CLASSROOM ONLINE LEARNING LISTEN ©Training4impacT-2012 Reproduction w/o permission prohibited
- 10. IATA Harvard ManageMentor 4 KEY IDEAS TO REMEMBER DON’T TAKE NOTES FOCUS ON ME – Let me guide you to knowledge & understanding PAY ATTENTION TO ESSENTIAL IDEAS – Simple concepts Don’t try to remember everything ASSOCIATE IDEAS WITH YOUR JOB – How can I use it? DON’T WORRY – Knowledge & understanding WILL come to a free mind SO LET US GET STARTED ©Training4impacT-2012 Reproduction w/o permission prohibited