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Human computationis most interestingwhen it isn’t aboutlabor.
Human computation’sKey Question:How could we use humanjudgment to augment computerprocessable information?
Wisdom of CrowdsThe question of the web is “Why Wasn’t I Consulted”
Wikipedia hasnothing to do withhuman computation.
Why Wasn’t I Consulted:is the fundamental question of the web…Humans have a fundamental need to beconsulted, engaged, to exercise theirknowledge (and thus power), and noother medium that came before hasbeen able to tap into that as effectively. The Web Is a Customer Service Medium, Paul Ford
If you tap into the human need to beconsulted you can get some interestingreactions. Here are a few: Wikipedia,StackOverflow, Hunch,Reddit, MetaFilter,YouTube, Twitter, StumbleUpon, About,Quora, Ebay,Yelp, Flickr, IMDB,Amazon.com, Craigslist, GitHub,SourceForge, every messageboard or sitewith comments, 4Chan, EncyclopediaDramatica. Plus the entire Open Sourcemovement. The Web Is a Customer Service Medium, Paul Ford
Wisdom of Crowd’sKey Question:How could we empower andconsult with a community ofusers?
Scaffolding Usersinto expertise The right tools for the job
Helping someone succeed isoften about getting them the righttools. All tools can act asscaffolds to break down a task.We frequently embed ourexpertise inside our tools.
Measuring the Diameter of a tree1. Measure the circumference of the tree (6 feet);2. Remember that the diameter is related to the circumference of an object according to the formula circumference/diameter equals 22/ z (or pi);3. Set up the formula, replacing the variable circumference with the value of 6 feet;4. Cross-multiply, getting 22 (diameter-unknown ) = 425. Isolate the diameter by dividing 22, obtaining 42/226. Reduce the fraction 42/22 1.9 feet
Ben Brumfield runs a range ofcrowdsourcing transcription projects.At one point in a transcription projecthe noticed that one of his powerusers was slowing down, cuttingback significantly on transcribingthese manuscripts.
The user explained that they hadseen that there weren’t that manymanuscripts left to transcribe.
For this user, the 2-3 hours a daythey spent working on transcriptionswas an important part of their daythat they had decided to denythemselves some of thatexperience.
They needed to ration it out.They needed to make sure that itlasted.
After our basic needs are covered, thethings that generally matter most to usarePurpose: causes we care forIdentity: things that define usMeaning: doing things that matterBelonging: being a part of something
Motivating UsersKey Question:Whose sense of purpose doesthis project connect to? Whatidentities are involved?
The Concepts and their Questions • Human Computation: How could we use human judgment to augment computer processable information? • Wisdom of Crowds: How could we empower and consult with a community of users? • Scaffolding: How can our tools act as scaffolds to help make the most of users efforts? • Motivation: Whose sense of purpose does this project connect to? What identities are involved?
Example Project Goals and Measures Social Metadata for Libraries, Archives, and Museums, Karen Smith-Yoshimura and Rose Holley
Stages in Web Archiving to Consider1.Identifying Collecting Targets2.Quality Assurance3.Cataloging and Organizing4.Extracting Metadata5.Exhibiting and Contextualizing