Smart meter installations have grown rapidly between 2010-2016, with over 600 million installed globally by 2016 and near 100% penetration expected in most developed countries by 2020. Smart meters provide both direct and indirect benefits to consumers, including potential energy savings of 3-11% through increased awareness and consumption control. However, long-term savings depend on consumers changing energy usage habits over time. Smart meters face challenges as well, such as potential higher bills for low-usage households and privacy concerns.

2. Smart Metering Benefits for Consumers
Thorsten Heller

3. Smart Metering
between 2010 – 2016 – 2020
602.7 million installed smart meters by 2016
– annual growth rate 26,6%
– penetration rates 50% in Europe / North America
– penetration rates 75% in Asia-Pacific
– cirka 100% in most developed countries by 2020
Source:
Berg Insight Analysis Report, Nov 2011

4. Customers’ perception
smart metering from a consumers perspective
what ?
why ?
who ?
where ?
when ?

5. The Smart Metering Knowledge Gap
customers awareness of smart meters
low consumer knowledge or awareness of
how power is generated and distributed.
Source:
The Smart Grid Consumer Collaborative (SGCC),
2011 State of the Consumer Report

6. The Smart Metering Knowledge Gap
customers awareness of smart meters
Source:
BCG Survey.

7. Customer Benefits
directe and indirect effects to consumers
longterm effects through better environmental
quality
benefits with improved grid operation efficiency
customer savings through
consumption control
new services and business models
such as Smart Homes
©

8. Grid Operations Efficiency
indirecte effects and benefits to customers
improved grid reliability and power quality with
reduced frequency and duration of power outages
optimized CAPEX / OPEX and more accurate grid
dimensioning
more accurate power trading

9. Customer Savings
reduced consumption
consumption awarenes consumption control
through customer insight with effect based tariffs

10. Challenges and Arguments
potential negativ aspects on smart metering
higher bills for ”stay-at-home” residents
– no chance to control consumption during peak loads
such as older people, sick people, unemployed
people, etc.
”big brother’s watching you” and invasion of
privacy
higher utilities’ cost through massive investements

11. Potensial Energy Savings for Consumers
research findings
up to 11% energy savings for residential customer
IBM research conducted on pilot implementation for the city of Dubuque, Iowa.
up to 10% energy savings for residential customer
Research reports from Finland.
up to 10% energy savings for business and
7% for households
Other research reports from various countries.
between 3% - 5% energy savings
Other – more cautious - research reports from various countries.

12. Concerns regarding Saving Potensials
conclusions from dutch research
many of the initial power savings were diminished
with over time as the consumer's eagerness
waned and they reverted to their old habits.
saving estimates from other studies asserted too
high they only were run for 3-4 months.
Source:
Delft University of Technology
study of power savings over 15 months

13. Change of Lifestyle
key success to reduce energy demand
Smart Meters were unlikely to lead to an overall
reduction in the demand for energy.
Users are required to change their habits and the
way there use power and at what time.
Source:
Research by a University of Oxford group

14. Social Metering
platform for customer engagement
smart utilization of social media platforms and
mobile web technologies
– customer communication and interactions
– customer engagement

15. making data fly.
by greenbird Integration Technology
Thorsten Heller
thorsten.heller@greenbird.com
+4798001822
www.greenbird.com
www.smartmetering.no
www.smartmeter.no