3. Overview
• Resource Sharing= Three different services,
each with a different request form,
policies/procedures, and service guarantees
• Today’s goal: Know the difference between
Borrow Direct, Interlibrary Loan, and Scan and
Deliver
• When to use what service, and why
5. Aspirational goal
• Align service realities
with patron
expectations
(not vice-versa!)
• If we can’t, how do we
get there?
6. BOOKS
• Available at Yale? Get it from the stacks or
callslip it!
• Not at Yale or checked out/on hold? Borrow
Direct
• Not available via Borrow Direct? Interlibrary
Loan
8. Ivy League Rules
• Borrow books from
Brown, Cornell,
Columbia, Dartmouth,
Harvard, MIT, Penn,
Princeton
• 6 weeks loan period,
plus one renewal
• Over 35,000 books
borrowed last year!
9. Pros and Cons
PROS
• Items come fast (3-4 days)
• Long loan period
• If not available in BD, can
be exported to ILL
CONS
• Can only order books
• Hard to track until item
arrives
11. License to ILL
• Borrow books and other
items (microfilm, DVDs,
etc.) from other
libraries around the
world
• Over 9,000 requests last
year
• Average turnaround
time 1-2 weeks
12. Pros and Cons
PROS
• Can get anything from
anywhere
• Easy tracking in ILLiad
CONS
• Turnaround time based
on # of libraries
• Loan periods vary by
lending library
13. ARTICLES
• Available at Yale? Try e-Resources first
• Available at Yale, but only in print? Scan and
Deliver
• Not available at Yale? Interlibrary Loan
14. You can’t get there from here
• Yale spends a lot of
money on e-Resources
• E-Resources =
immediate access for
the patron
• New discovery platform
may make this easier
(fingers crossed), but in
meantime it’s easy to
miss some stuff
15. Scan and Deliver
• Request chapters or
articles from YUL print
materials
• Two business day
turnaround
• SML Microfilm coming
soon (i.e., TOMORROW)
• Almost 6000 requests
since September!
16. More about Scan and Deliver
• Request via ORBIS or
MORRIS
• Processed in ILLiad
• Patron receives email
w/link to PDF
• Unfilled requests
routed to ILL
17. Pros and Cons
PROS
• Fast turnaround time
• Enables remote access to
print collection
CONS
• Confusing that request
starts in ORBIS/MORRIS but
ends in ILLiad
• Copyright limitations
• Automatic referral to ILL
leads to problems with
service expectations
18. ILL & Other Unsolved Mysteries
• Over 11,000 article
requests last year
• We expect more this
year because of Scan
and Deliver
• If a patron requests a
chapter, should we
order them the book via
Borrow Direct, ILL
instead?
