Naval Vithalani CSPO® CSM®

Mumbai Area, India India

Head eCommerce Delivery at Shoppers Stop Ltd

Apparel / Fashion

Management Consultant, Retail addict and strategy professional, most of my working life has been spent on trying to understanding and deploying news strategies to increase market share. My core strength is in the area of Retail Process Re-engineering and Innovation,Omni Channel, SAP IS Retail, PoS, Campaign Mgt Services, Gamification of Customer/Employee experience, Social Commerce and Mobility. Specialties: Retail/Omnichannel Commerce (B2C and B2B), Payments, Fraud prevention, CRM Using the core concepts of Theory of Constraints, i specialize in turnarounds with an eye on profit maximization. i lead new business opportunities, providing conceptual innovation to create cost effective...