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Br

nd !
Br

nd Identity

It represents how an organization wants to be perceived in the market
Brand identity is the noticeable elements of a brand (for instance -

Trademark colour, logo, name, symbol)
that identify and differentiates a brand in target audience mind
This signifies :

Thinking ,feeling & expectation of target market
A brand identity is a set of associations that a company tries to create or maintain. These
associations should reflect the values and strategy of the company. It should differentiate the
company from competitors.

It should reflect the durable qualities of a brand
Br

nd Image

Signifies what the brand presently stands for

Consumer’s perception about the product
This signifies :

Character
Mission

Impression
Vision

Brand image is the current view of the customers about a brand. An overall impression in
consumers’ mind that is formed from all sources.
When the consumers purchase the product, they are also purchasing it’s image.
Brand image is the objective and mental feedback of the consumers when they purchase a
product. Positive brand image enhances the goodwill and brand value of an organization.
High End Exclusive

Luxurious
Rich Sophisticated

Classic

Elite

Elegant
Affordable contemporary

Street smart
Chic Young Diffusion

fast
Br

nd Personality
Brand personality is the way a brand speaks and behaves

An INTANGIBLE human characteristic association
This signifies :

Brand Behavior
Personification

Expression
Traits

Brand personality sets the brand attitude. It is a key input into the look and feel of any
communication of that brand.

Indicates the kind of relationship a customer has with the brand
Dove as honest, feminist and optimist

Axe is masculine, seductive and unconventional

Apple is uncomplicated, sleek, simple and neat
Br

nd

Image
Identity
Personality

Do not mix… All three are different…
Brand Identity : How the strategist want the BRAND to be perceived.
Brand Image : How the BRAND is now perceived by target market.
Brand Personality : What actually the BRAND is.
Br

nd Personality
Celebrity Endorsements

Celebrity acts as a spokesperson authenticating brand’s claim
my extending his/her personality to the brand.
Br

nd Personality
Poll

Most favourite sports brand… and why?
-Reebok
-Adidas
-Nike
-Puma
-Fila
-Lotto
-Etc
Brand Personality : CASE
Nike - launched in 60s
Personality – ???
Reasons:
?
??
???
Nike - launched in 60s
Personality – high performance, achiever, winner, masculine
Reasons:
Cold war era
USA in the race to become super-power
Every American wanted to become Superman
Personality – high performance, achiever, winner, masculine
Associated with aggressive sports and sportsmen to define personality:
Basketball – Michael Jordan
Running – Michel Johnson
Sponsered NBA
1980s – Entry in Europe
Brand personality percieved as ‘AGGRESSIVE & ARROGANT’
Europeans are more traditional, relaxed, fun, no race to become super-power
1990s – Started to subtly change brand image and personality
TODAY:
Soccer and Golf have taken over Basketball and Running
Overall sports brand – sponsors Olympics and International sporting events
Added ‘responsible’ to its personality by starting major CSR activities
Became ‘fashionable for strong women’ to target women TG
Maria Sharapova & Serena Williams as brand ambassadors
INDIA
Official sponsor of Indian Cricket Team kit
Risk taking ‘Bleed Blue’ campaign in Cricket World Cup – 2011
Involved in other sports apart from cricket
Baichung Bhutia as brand ambassador
Please visit- www.troikaconsulting.in
talk@troikaconsulting.in

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Understanding brand identity, image and personality

  • 1.
  • 3. Br nd Identity It represents how an organization wants to be perceived in the market Brand identity is the noticeable elements of a brand (for instance - Trademark colour, logo, name, symbol) that identify and differentiates a brand in target audience mind This signifies : Thinking ,feeling & expectation of target market A brand identity is a set of associations that a company tries to create or maintain. These associations should reflect the values and strategy of the company. It should differentiate the company from competitors. It should reflect the durable qualities of a brand
  • 4.
  • 5. Br nd Image Signifies what the brand presently stands for Consumer’s perception about the product This signifies : Character Mission Impression Vision Brand image is the current view of the customers about a brand. An overall impression in consumers’ mind that is formed from all sources. When the consumers purchase the product, they are also purchasing it’s image. Brand image is the objective and mental feedback of the consumers when they purchase a product. Positive brand image enhances the goodwill and brand value of an organization.
  • 6. High End Exclusive Luxurious Rich Sophisticated Classic Elite Elegant
  • 8. Br nd Personality Brand personality is the way a brand speaks and behaves An INTANGIBLE human characteristic association This signifies : Brand Behavior Personification Expression Traits Brand personality sets the brand attitude. It is a key input into the look and feel of any communication of that brand. Indicates the kind of relationship a customer has with the brand
  • 9. Dove as honest, feminist and optimist Axe is masculine, seductive and unconventional Apple is uncomplicated, sleek, simple and neat
  • 10. Br nd Image Identity Personality Do not mix… All three are different… Brand Identity : How the strategist want the BRAND to be perceived. Brand Image : How the BRAND is now perceived by target market. Brand Personality : What actually the BRAND is.
  • 11. Br nd Personality Celebrity Endorsements Celebrity acts as a spokesperson authenticating brand’s claim my extending his/her personality to the brand.
  • 12. Br nd Personality Poll Most favourite sports brand… and why? -Reebok -Adidas -Nike -Puma -Fila -Lotto -Etc
  • 14. Nike - launched in 60s Personality – ??? Reasons: ? ?? ???
  • 15. Nike - launched in 60s Personality – high performance, achiever, winner, masculine Reasons: Cold war era USA in the race to become super-power Every American wanted to become Superman
  • 16. Personality – high performance, achiever, winner, masculine Associated with aggressive sports and sportsmen to define personality: Basketball – Michael Jordan Running – Michel Johnson Sponsered NBA
  • 17. 1980s – Entry in Europe Brand personality percieved as ‘AGGRESSIVE & ARROGANT’ Europeans are more traditional, relaxed, fun, no race to become super-power
  • 18. 1990s – Started to subtly change brand image and personality TODAY: Soccer and Golf have taken over Basketball and Running Overall sports brand – sponsors Olympics and International sporting events Added ‘responsible’ to its personality by starting major CSR activities Became ‘fashionable for strong women’ to target women TG Maria Sharapova & Serena Williams as brand ambassadors
  • 19. INDIA Official sponsor of Indian Cricket Team kit Risk taking ‘Bleed Blue’ campaign in Cricket World Cup – 2011 Involved in other sports apart from cricket Baichung Bhutia as brand ambassador