Your company requires more than an alternate site contract with redundant equipment. When analyzing your current recovery solution, you may find your organization has no documented DR plan or process, no recovery facility, equipment constraints, or human resource limitations. A managed disaster recovery service provides your organization a backup and recovery assessment, a full recovery as part of the assessment, documentation for your businesses recovery plan, and equipment for future recovery needs, plus a recovery test each year and staff to perform the full recovery in the event of a disaster. Your disaster recovery solution will reduce risk and exposure, meet your corporate disaster recovery objectives, provide recovery time and recovery point assurance, and demonstrate a successful, documented test in a geographic diverse recovery center.

1. Is Your JD Edwards Recoverable?
Disaster Recovery Solutions for JD Edwards Customers
Presented by:
Ward Quarles, director strategic
alliances

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6. Is this your disaster?
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November 13, 2012 Velocity Proprietary and Confidential

7. Agenda
• Introduction
• Disaster Recovery Preparedness
• What is a Disaster?
• Solution Overview
• Customer Scenario – Hurricane Sandy
• Velocity Credentials
• Final Q&A
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8. Definitions
• Availability – System uptime measured as a percentage of continuous
access to your data and applications.
• Business Continuity – A strategy that ensures business operations will
continue despite a service interruption.
• Disaster Recovery Plan – Documented and tested plan listing your
business recovery objectives and priorities.
• Downtime – The amount of time that users cannot access
systems, whether planned or unplanned.
• High Availability – Solutions that provide continuous operations with
limited disruptions.
• Recovery Point Objective (RPO) – Measurement of the point in time that
your company needs data to be restored. Tolerance for loss of data.
• Recovery Time Objective (RTO) – Measurement of the length of time that
your company needs to resume near normal business. Tolerance for loss
of system access.
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9. Recovery point objective (RPO)
• How much data loss can you risk?
• Most organizations depend on backups to
protect their data.
• Recovery from backups defined in hours to
days.
• High Availability recovery in minutes to hours.
Minutes Hours Days
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10. Recovery time objective (RTO)
• How long before your systems are available?
Resumption Time-Sensitive
of Systems
Point of operations Operational
Disruption (Business with Current &
or Data Accurate Data
Processing)
time
RTO Business
Processes
Functional
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11. Oracle customer recovery profile
It’s a fact:
• 12% don’t have a recovery solution or plan
• 24% have an IBM or SunGard warm-site solution in
place and have never completed a successful test
• 25% have an in-house,
same site recovery solution
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12. A poor availability solution guarantees
• Loss of Data
• Business Disruption
• Conflict
• Potentially Lost Customers
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13. Disaster recovery goals
THE GOAL:
• Minimize business downtime
• Meet your recovery objectives
• Restore availability of
critical business systems
• Interruption to business measured in hours
and minutes rather than days
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14. No one wants to be in a position of explaining why
your organization could not recover from a disaster.
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15. JD EDWARDS DISASTER
RECOVERY REQUIREMENTS

16. What is a disaster?
• ANYTHING that stops your business from
functioning and that cannot be corrected
within an acceptable amount of time.
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17. According to Velocity…
• Anything unexpected that restricts access to your
• JD Edwards is a disaster.
• Natural or regional disasters
• Extended Power Outages
• Operator Error
• Hardware or Disk Failures
• Malicious Insider/Outsider Attack
• Planned Maintenance Gone Wrong
• …YOU Decide what Constitutes a Disaster!
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18. Common disaster recovery exposures
• No documented DR plan or process
• No recovery facility
• Local tape storage
• Equipment constraints
• Human resource limitations
• Lack of JD Edwards expertise
• Loss of data (Recovery Point >24 hours)
• Lengthy recovery (Recovery Time >48 hours)
• No recent test to validate recovery ability
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19. JD Edwards customer requirements
• Reduce risk and exposure
• Proven and reliable disaster recovery solution
• Meet corporate disaster recovery objectives
• Meet budgetary requirements
• Scalable to meet future needs
• RTO and RPO assurance
• Successful, documented annual testing
• Geographic diversity for recovery center
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20. JD Edwards BCDR market overview
Zero to seconds
ENTERPRISE
CLUSTER
HIGH AVAILABILITY
LOGICAL REPLICATION
(Internal/External)
RPO Velocity Managed $$$
Recovery Services
PRICED TO
INTERNAL/ COMPETE WITH
SUNGARD ALTERNATE SITE SUNGARD &
IBM BCRS
TAPE IBM BCRS
BACKUPS
12-24 Hours
1-2 Weeks 48-72 Hours RTO Minutes
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21. Does backup = recovery?
• How many people backup their system?
• Of the company’s that perform regular
backups…
– 42 % are in-complete
– 21 % ( iSeries/400 ) are un-recoverable
– 36 % ( Intel ) are un-recoverable
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22. What about your email?
• Email has become mission critical!
• Email represents the way you communicate
with customers, partners, and employees.
• In a disaster situation, this may be a key
component of your communications strategy.
• Is Email listed as a critical application for your
organization and included in your recovery
plan?
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23. READY FOR SANDY?

24. Companies regularly deal with
natural and man-made disasters
Risk is increasing Disasters happen
Forrester Research

25. Sandy’s impact on DR planning
• How prepared was your business?
• Did you protect your equipment from wind and water?
• Were your recovery plans executed?
• Was your staff available?
• Did your provider allow you to declare prior to the disaster?
• Perfect opportunity for a recovery test!
• Review our article on Mersen USA.
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26. Disasters, large or small, can
have a major, adverse impact
Risk is increasing Disasters happen Loss is significant
93% of businesses that suffer a significant loss of data are out of
business within 5 years. (Bureau of Labor)
2011, Ponemon Institute© Research Report, Sponsored by Emerson Network Power

27. In conclusion
• Your goal is continuation of business
operations.
• It is not enough to only arrange for hardware
replacement.
• Planning must address
equipment, staffing, and recovery skills.
• Task at hand is to educate executive
management on existing vulnerabilities.
• Present solutions along with associated costs.
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