Ce diaporama a bien été signalé.
Le téléchargement de votre SlideShare est en cours. ×

Business Strategy and Culture

Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Publicité
Prochain SlideShare
Organizational culture
Organizational culture
Chargement dans…3
×

Consultez-les par la suite

1 sur 20 Publicité

Plus De Contenu Connexe

Diaporamas pour vous (20)

Similaire à Business Strategy and Culture (20)

Publicité

Plus par tutor2u (20)

Plus récents (20)

Publicité

Business Strategy and Culture

  1. 1. Business Culture
  2. 2. What is business culture? “The way we do things around here!
  3. 3. Three ways of identifying culture How Methods & How decisions style of customers are made communication are treated
  4. 4. Culture is determined by human beings! Applying for a job at IKEA
  5. 5. Culture consists of… • The shared values of a business • The beliefs and norms that affect every aspect of work life • The behaviours that are typical of day- to-day behaviour • The strength of a culture determines how difficult or easy it is to know how to behave in the business
  6. 6. How culture might be demonstrated • How employees are • How contracts are recruited negotiated and agreed • The way that visitors • The personality and and guests are looked style of the sales force after • The responsiveness of • How the working space communication is organised • The methods used for • The degree of communication delegation & individual • How staff call each responsibility other
  7. 7. Strong or weak culture? Strong Weak Staff understand and Little alignment with respond to culture business values Little need for policies Inconsistent behaviour and procedures A need for extensive Consistent behaviour bureaucracy & Culture is embedded procedures
  8. 8. Handy’s Four Classes of Culture Power Role Task Person
  9. 9. Power culture ontrol radiates from the centre oncentrates power among a few ew rules and little bureaucracy wift decisions are
  10. 10. Role culture eople have clearly delegated authorities within a highly defined Power structure ierarchical bureaucracy ower derives from a person's position ittle scope exists for
  11. 11. Task culture eams are formed to solve particular problems Functional Depts ower derives from expertise Project Teams as long as a team requires expertise o single power source atrix organisation
  12. 12. Person culture eople believe themselves to be superior to the business usiness full of people with similar training, background & expertise ommon in firms of professionals – e.g. accountants & lawyers ower lies in each group of
  13. 13. Culture types and leadership style Cultural Type Suitable Leadership Style? Power Autocratic Role Autocratic or paternalistic Task Paternalistic / democratic Person Democratic
  14. 14. Why might a culture need changing? • Improved business performance – Declining profits and sales – Inadequate returns on investment – Low quality or standards of customer service • To respond to significant change – Market changes (growth, competitors) – Political & legal environment – Change of ownership (e.g. acquisition) – Change of management or leadership (e.g. a new CEO) – Economic conditions (e.g. downturn)
  15. 15. Barriers to cultural change Tradition and set ways: Fear of: • Loyalty to existing • Loss of power relationships • Loss of skills • Failure to accept the • Loss of income need for change • The unknown • Insecurity • Inability to perform as • Preference for the well in the new existing arrangements situation • Different person • Break up of work ambitions groups
  16. 16. Assessing the importance of culture • Major organisational change often fails because the culture is not addressed appropriately • There is much doubt about whether new leaders can change a well- established corporate culture • There is no ideal or appropriate culture – any culture can be effective
  17. 17. Culture quotes (1) “Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got." Peter Drucker
  18. 18. Culture quotes (2) "I believe in God, family, and McDonald’s and, in the office, that order is reversed." Ray Kroc (Founder of McDonalds)
  19. 19. Google Culture “You can be serious without a suit” Google Philosophy – “Ten things we know to be true”
  20. 20. Keep up-to-date with business stories, resources, quizzes and worksheets for your business course. Click the logo!

×