2. 2 Global
WAVE 3 DEMONSTRATES Digital
Research
1 Ongoing growth of all social media platforms
2 Its mass market everywhere
3 We’re all becoming content creators
Emerging markets are leading the way, closing
4
the technological gap
Social media rivals traditional media in reach
5
and frequency
3. 3 Global
WHAT IS SOCIAL MEDIA? Digital
Research
“Online applications,
platforms and media
focused on collaboration,
sharing and interaction
between users”
4. 4 Global
WHY ITS DIFFERENT Digital
Research
PROFESSIONAL CONSUMER
TRADITIONAL MEDIA
FINITE UNLIMITED
SOCIAL MEDIA
ONE WAY CONVERSATIONAL
STATIC DYNAMIC
PAID FOR FREE
SINGLE MEDIA MIXED MEDIA
5. 5 Global
THIS IS SOCIAL MEDIA Digital
Research
Blogging Social Networking Photo Sharing
Video Sharing Podcasts Rss
http://www.flickr.com/photos/grahamstanley/231628852/
6. 6 Global
WHY DID WE IMPLEMENT A TRACKER? Digital
Research
Lots of hype - but little fact
•
No single source global research into usage and impact
•
of Social Media
Social media is a disruptive technology
•
Potential to transform new media consumption, marketing
•
communications and consumer behaviour
It has never been easier for consumers to create content
•
Need to understand now
•
Just the tip of the iceberg
•
7. 7 Global
COMMITMENT TO UNDERSTAND Digital
Research
Q3 2006 Q2 2007 Q1 2008
An ongoing assessment of the impact
of social media
8. 8 Global
ON A GLOBAL SCALE Digital
Research
29 markets
17,000 respondents
Australia
China
France
Germany Austria
Hong Kong Canada
Italy Czech Republic
Philippines Brazil Denmark
Russia Greece Hungary
Singapore India Netherlands
South Korea Japan Poland
Spain Mexico Romania
Added Wave 1
UK Pakistan Switzerland Added Wave 2
Added Wave 3
USA Taiwan Turkey
9. 9 Global
METHODOLOGY Digital
Research
• Online self completion surveys
Scripted and hosted on Intuition, Universal McCann’s
•
proprietary research system, powered by Confirmit
• Representative to the 16-54 active internet
universe (use every day / every other day)
Key audience to understand adoption
•
Make up the vast majority of social media users
•
• Panellists recruited by global panel partners
Ciao/Greenfield / GMI
•
• Minimum 500 per market per wave
10. 10 Global
Digital
Research
Social Media Tracker
Global Summary
The global picture
March 2008
11. 11 Global
HUGE GROWTH OVER 3 WAVES Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
Active Internet Universe, global results
90%
80%
Read blogs / weblogs
70%
Start my own blog/ weblog
60%
Leave a comment on a news site
% Ever Done
50% Watch video clips online
40% Download a Podcast (pre recorded
radio/audio show)
Create a profile on a social network
30%
Subscribe to an RSS feed
20%
10%
0%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 March 08
12. 12 Global
WAVE 3 SHOWS MASS REACH Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
Active Internet Universe, global results
Watch video clips online
Read blogs / w eblogs
Read personal blogs / w eblogs
Visit a photo sharing w ebsite
Manage a profile on an existing social netw ork
Leave a com m ent on a blog
Upload m y photos to a photo sharing w ebsite
Leave a com m ent on a new s site
Dow nloaded a Podcast
Start m y ow n blog / w eblog
Upload a video clip to a video sharing w ebsite
WAVE 3 DATA
Subscribe to an RSS feed
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
% Ever Done
13. 13 Global
INCREASING PARTICIPATION Digital
Research
Upload a Video Clip
38% Start my own blog
38%
Share a video clip with a
friend Leave a comment on a
blog
64% 55%
Watch video clips Read blogs
83% 73%
Global Sample
14. 14 Global
FREQUENCY NOW RIVALS TV AND PRINT Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
Active Internet Universe, global results
Watch video clips online
Read blogs/ w eblogs
Visit a friends social netw ork page
Read personal blogs/ w eblogs
Share a video clip w ith a friend
Visit a photo sharing w ebsite
Manage profile on existing social netw ork
Leave a com m ent on a blog site
Upload m y photos to a photo sharing w ebsite
Dow nload a Podcast
Daily Reach
Post/w rite stories for m y ow n blog/ w eblog
Weekly Reach
Upload video clip to video sharing w ebsite
Monthly Reach
Subscribe to an RSS feed
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
% Ever Done
Global Sample
15. 15 Global
Digital
Research
Social Media Tracker
Global Summary
Blogging in detail….
March 2008
16. 16 Global
BLOGS ARE A MASS MEDIUM Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Read blogs/weblogs” Active Internet Universe
South Korea
Philippines
China
Mexico
Brazil
Taiwan
India
Japan
Italy
Spain
Pakistan
Poland
Greece
Russia
Global
Czech Republic
Romania
Turkey
Netherlands
UK
Hong Kong
Switzerland
France
Australia
Denmark
USA
Austria
Canada
Germany
Hungary
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
% Ever Read
17. 17 Global
AND STILL GROWING Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Read blogs/weblogs” Active Internet Universe
100%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Mar08
90%
80%
70%
% Ever Read
60%
50%
40%
30%
20%
10%
0%
es
na
ly
a
AL
y
a
n
K
SA
li a
ce
an
re
ai
si
U
Ita
in
ra
hi
an
B
us
U
Sp
Ko
pp
m
LO
C
st
Fr
R
er
i li
Au
h
G
G
ut
Ph
So
18. 18 Global
ASIA LEADS THE WAY IN CREATION Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Write my own blog/weblog” Active Internet Universe
South Korea
Taiw an
China
Philippines
Mexico
Hong Kong
Brazil
India
Japan
Spain
Turkey
Pakistan
Global
Italy
France
Poland
Australia
Austria
Germ any
Russia
Netherlands
Sw itzerland
USA
Greece
UK
Denm ark
Canada
Rom ania
Czech Republic
Hungary
0% 10% 20% 30% 40% 50% 60% 70% 80%
% Ever Write
19. 19 Global
IN ALL AGE GROUPS Digital
Research
“Thinking about using the Internet, how often do you do any of the following?”
“Write my own blog/weblog” Blog Writers Only
16 - 24 25 - 34 35 - 44 45 - 54
90%
80%
70%
60%
% Write
50%
40%
30%
20%
10%
0%
na
l
S
ba
U
hi
lo
C
G
20. 20 Global
GROWING IN ALL MARKETS Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Write my own blog/weblog” Active Internet Universe
80%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
70%
60%
50%
% Write a Blog
40%
30%
20%
10%
0%
es
na
ly
a
AL
y
a
n
K
SA
li a
ce
an
re
ai
si
U
Ita
in
ra
hi
an
B
us
U
Sp
Ko
pp
m
LO
C
st
Fr
R
er
i li
Au
h
G
G
ut
Ph
So
21. 21 Global
ASIA LEADS THE WAY IN BLOG WRITING Digital
Research
South Korea
Russia
9.7m
2.4m
Denmark
0.3m
UK Poland
Netherlands
4.5m 1.1m
1.6m
Czech
Japan
Germany 0.6m
CANADA
China
Romania
5.2m
France
1.6m 14m
USA 0.5m
4m Switzerland Hungary
Austria
43m
0.5m 0.1m
Turkey
26.4m 0.4m Greece
0.3m 2m Pakistan
Italy
Spain 0.97m
3.4m
4.5m
Taiwan
4.2m
MEXICO
India Hong
4.1m Kong
1m Philippines
8.7m 2.4m
BRAZIL
7.6m
Australia
1m
% Write their own blog
60%+
40% -60%
30%-40%
<30%
16-54 Active Internet Universe Estimates
22. 22 Global
SOUTH KOREA: MOST ACTIVE Digital
Research
“Thinking about using the Internet, how often do you do any of the following?”
“Write my own blogs/weblogs” Blog Writers Only
DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN
100%
90%
80%
70%
60%
% Write
50%
40%
30%
20%
10%
0%
na
ly
n
l
a
y
a
n
K
SA
il
ce
ba
an
pa
re
az
ai
si
U
Ita
hi
an
lo
us
U
Sp
Ko
Ja
Br
m
C
G
Fr
R
er
h
G
ut
So
23. 23 Global
THE CONTENT TENDS TO BE PERSONAL Digital
Research
“When writing your blog, what topics do you normal write about?” Blog Writers Only
Personal Blogs (diary sites)
Family or friend Blogs
Music
News / Current Affairs
Opinions on products and brands
Film / TV
Computers
Travel (holidays, destinations)
Technology
Gaming
Sport
Science
Business (general news and opinion)
Business news – relevant to my current job
Celebrities
Other
0% 10% 20% 30% 40% 50% 60% 70%
% Topics Written About (Blog Writers Only)
24. 24 Global
AND NOW MULTIMEDIA Digital
Research
“When writing your blog, which of the following do you post?” Blog Writers Only
Photos
Videos
Stories from other blogs
Upload music
W idgets (e.g applications
that display other site
content)
0% 10% 20% 30% 40% 50% 60%
% Content Posted (Blog Writers Only)
25. 25 Global
BLOGGERS TALK ABOUT BRANDS Digital
Research
“When writing your blog, which of the following do you post?” Blog Writers Only
Recommended
websites
Favourite/currently
listened to music
Opinions on products
and brands
0% 5% 10% 15% 20% 25% 30% 35%
% Content Posted (Blog Writers Only)
26. 26 Global
BLOGGING THE KEY TRENDS Digital
Research
• Blogs are now a mainstream medium
• As a collective they rival traditional print media both in reach and frequency
• Users are increasingly likely to write a blogs and the vast majority of content is
of a personal nature
• Increasingly content is multi-media; photos and videos lead the way
• Asia leads blog writing
• Usage is driven by focus on peer to peer personal and community content
• Northern Europe and the US are more likely to use blogs like traditional passive
media
• Bloggers talk about brands
27. 27 Global
Digital
Research
Social Media Tracker
Global Summary
Social Networking in detail….
March 2008
28. 28 Global
LED BY EMERGING INTERNET MARKETS Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Create a profile on a new social network” Active Internet Universe
Philippines
Hungary
Poland
Mexico
Brazil
Pakistan
Russia
South Korea
Turkey
India
China
Taiw an
Rom ania
Netherlands
UK
Global Average
Canada
Hong Kong
Australia
Denm ark
Austria
Germ any
Spain
USA
Japan
Sw itzerland
Greece
Italy
Czech
France
10% 20% 30% 40% 50% 60% 70% 80% 90%
% Create a profile
29. 29 Global
IN ALL AGES Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Create a profile on a new social network” Active Internet Universe
16 - 24 25 - 34 35 - 44 45 - 54
90%
80%
70%
% Create a profile
60%
50%
40%
30%
20%
10%
0%
S
l
l
zi
ba
U
ra
lo
B
G
30. 30 Global
GROWING GLOBALLY Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Create a profile on a new social network” Active Internet Universe
80%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
70%
60%
% Create a profile
50%
40%
30%
20%
10%
0%
GLOBAL France Germany Italy Russia Spain UK USA
31. 31
MORE THAN JUST FRIENDS
Global
Digital
Research
“What do you do with your social networking profile?” Active Internet Universe
Message friends
Upload photos
Favourite / currently
listened to music
Write a blog
Install applications
Upload videos
Dating
Promote a band
0% 10% 20% 30% 40% 50% 60% 70% 80%
% What done with Social Network Page (Social Network Users)
32. 32 Global
BRAZIL THE MOST ACTIVE USERS Digital
Research
“Thinking about using the Internet, how often do you do any of the following?”
“Manage your social network page” – Social Network users only
DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN
100%
90%
80%
70%
% Update
60%
50%
40%
30%
20%
10%
0%
K
SA
ly
ia
n
l
n
na
ce
a
ge
ea
y
zi
pa
U
ai
si
an
Ita
d
ra
hi
an
or
U
ra
us
In
Sp
Ja
m
B
C
K
ve
Fr
R
er
h
lA
G
ut
ba
So
lo
G
33. 33 Global
US THE BIGGEST MARKET Digital
Research
South Korea
Russia 9.4m
6.1m
Denmark
UK 0.6m
Poland
Netherlands
3.7m
11m 2.7m
Germany Czech
Japan
0.8m
China
8.2m
CANADA 12.4m
Romania
USA France 1.4m
4.2m
4.2m Hungary
39m
Switzerland
43m 1m
Austria
0.9m
0.6m Turkey
Greece
Italy 3.3m
0.5m
Spain
Pakistan
3.9m
4.7m 1.8m Taiwan
3.9m
India
MEXICO Hong Kong
11.7m
5.1m 1m
Philippines
3m
BRAZIL
11.4m
Australia
2.6m
% joined a social network
70%+
60% -69%
50%-59%
<49%
16-54 Active Internet Universe Estimates
34. 34 Global
MYSPACE IS NUMBER ONE GLOBALLY Digital
Research
% Weekly usage Active Internet Universe (weighted reach - based on universe sizes)
Myspace
Facebook
Blogger
Baidu
QQ
Flickr
Sohu
Orkut
Hi5
Skyblog/Skyrock
LastFM
Friendster
Cyworld
Mixi
Second Life
Linkedin
Bebo
Bokee
Piczo
0% 5% 10% 15% 20% 25% 30% 35%
% Weekly usage
35. 35 Global
SOCIAL NETWORKING TRENDS Digital
Research
• Growth continues at a global level
• US showing signs of saturation
• Connecting the world
• Networks expanding across borders
• Social Networks have evolved into platforms to organise users Internet
experience
• Users are posting a massive range of content
• Now a key channel to manage existing offline relationships
• Now normal to find friends online
• No such thing as a universal global social network
• Myspace beats Facebook due to its focus on Music, Video and Blogging
36. 36 Global
Digital
Research
Social Media Tracker
Global Summary
Content in detail….
March 2008
37. 37 Global
VIDEO IS A UNIVERSAL PLATFORM Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Watching Video Clips” Active Internet Universe
Philippines
Mexico
Brazil
Turkey
Rom ania
Poland
Taiw an
China
Spain
South
Hungary
Hong Kong
Greece
India
Pakistan
UK
Denm ark
Czech
Austria
Netherland
Italy
Canada
Sw itzerland
Germ any
Australia
USA
Japan
Russia
France
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
% Ever Done
38. 38
WATCHED AT VERY HIGH FREQUENCY
Global
Digital
Research
“Thinking about using the Internet, how often do you do any of the following?”
“Watch video clips” – Video clip viewers only
DAILY REACH WEEKLY REACH MONTHLY REACH LESS OFTEN
100%
90%
80%
% Watch Video Clips
70%
60%
50%
40%
30%
20%
10%
0%
K
SA
ly
ia
n
l
l
n
na
ce
a
ea
y
zi
ba
pa
U
ai
si
an
Ita
d
ra
hi
an
or
U
lo
us
In
Sp
Ja
m
B
C
K
G
Fr
R
er
th
G
u
So
39. 39 Global
UNSTOPABLE GROWTH Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Watching Video Clips” Active Internet Universe
100%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
90%
80%
% Watch Video Clips
70%
60%
50%
40%
30%
20%
10%
0%
L
K
SA
ly
n
na
ce
a
ia
ea
y
es
A
U
ai
si
an
Ita
al
B
hi
an
or
U
in
us
Sp
tr
LO
m
C
pp
K
Fr
us
R
er
th
G
ili
A
G
u
Ph
So
40. 40 Global
BRAZIL LEADS UPLOADING Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Upload my videos to a video sharing website” Active Internet Usage
Brazil
Philippines
China
Mexico
Taiw an
India
Hong Kong
Pakistan
Rom ania
South Korea
Turkey
Greece
Austria
Poland
Germ any
UK
Spain
Netherlands
Italy
Australia
Canada
Sw itzerland
Czech Republic
Denm ark
Russia
USA
Japan
France
Hungary
0% 10% 20% 30% 40% 50% 60% 70% 80%
% Upload video clips
41. 41 Global
PHOTOS ARE A SIMILAR STORY Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Upload my photos to a photo sharing website” Active Internet Universe
Philippines
China
Mexico
Brazil
Taiw an
India
Hong Kong
Pakistan
Czech Republic
Rom ania
Poland
South Korea
Russia
Austria
UK
Turkey
Australia
USA
Netherlands
Greece
Spain
Germ any
Canada
Sw itzerland
Italy
Denm ark
Hungary
France
Japan
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Upload photos
42. 42 Global
HUGE VARIENCE IN PODCASTING USE Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Downloaded a Podcast” Active Internet Users
China
Mexico
Rom ania
Brazil
Philippines
Russia
India
Spain
Turkey
South Korea
Poland
Pakistan
Czech Republic
UK
Sw itzerland
Hong Kong
Australia
Denm ark
Austria
Greece
Germ any
France
Taiw an
Japan
USA
Canada
Hungary
Netherlands
Italy
0% 10% 20% 30% 40% 50% 60% 70% 80%
% Dow nload a Podcast
43. 43 Global
PODCASTS LATER TO TAKE OFF Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Downloaded a Podcast” Active Internet Users
80%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
70%
% Download a Podcast
60%
50%
40%
30%
20%
10%
0%
L
K
SA
ly
n
na
ce
a
ia
ea
y
es
A
U
ai
si
an
Ita
al
B
hi
an
or
U
in
us
Sp
tr
LO
m
C
pp
K
Fr
us
R
er
th
G
ili
A
G
u
Ph
So
44. 44 Global
ALSO HUGE VARIATION IN RSS USAGE Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Subscribe to an RSS feed” Active Internet Users
Russia
Brazil
China
Taiw an
Poland
Philippines
Mexico
South Korea
India
Hong Kong
Pakistan
Spain
Turkey
Japan
Sw itzerland
Greece
Austria
Rom ania
Germ any
France
UK
Australia
Italy
Denm ark
USA
Canada
Netherlands
Czech
Hungary
0% 10% 20% 30% 40% 50% 60%
% Subscribe to an RSS feed
45. 45
RSS SLOWER TO TAKE OFF
Global
Digital
Research
“Thinking about using the Internet, which of the following have you ever done?”
“Subscribe to an RSS feed” Active Internet Users
60%
Wave 1 Sep 06 Wave 2 June 07 Wave 3 Jan08
50%
% Subscribe to an RSS feed
40%
30%
20%
10%
0%
L
K
SA
ly
n
ce
a
y
A
U
ai
si
an
Ita
B
an
U
us
Sp
LO
m
Fr
R
er
G
G
46. 46 Global
CONTENT - KEY TRENDS Digital
Research
• Video continues to grow in all markets
• As a collective it now rivals television
• Shifting media consumption to the on demand model
• Movement towards active participation
• But significant global variation
• The same countries are strong for video and photo sharing
• Podcasts have finally taken off as a source of content demonstrating that
more complex technologies are beginning to make an impact
• RSS finally making an impact
47. 47 Global
Digital
Research
Social Media Tracker
Global Summary
FINAL WORD
March 2008
48. 48 Global
FINAL WORD Digital
Research
• Emerging Internet markets leading the adoption of social media
platforms which is flattening the world
• China is the worlds biggest blogging market
• Asia leads in active content creation
• The world is becoming increasingly actively involved in creating
content
• As a collective social media competes with traditional media
• Social media is changing our media consumption towards on-
demand
• Social media represents a massive opportunity for advertisers and
brands
49. 49 Global
GLOBAL IMPLICATIONS Digital
Research
• Social media is an opportunity to drive new levels of engagement
• Brands should be creating content or services
• Consumers are – brands are no different
• Brands can help connect consumers with premium content
• There is a need to be open and honest
• No secrets in the world of social media
• Let consumers create and distribute
your content freely and without
control
• Social media is globalising media
consumption
• Consistency of brand message
is essential
50. 50 Global
CONTACT Digital
Research
The Social Media Tracker
is part of Universal McCann's global research
programme, WAVE, which tracks the impact of
communications technologies on a global scale.
More infomation:
thorsten.linz@umww.com