Personal Information
Entreprise/Lieu de travail
Berlin Area, Germany Germany
Profession
Accomplished Speaker, Writer, Teacher, and Business Strategist
Secteur d’activité
Technology / Software / Internet
Site Web
www.digitalclaritygroup.com
À propos
Tim Walters is a principal strategist and the privacy lead at The Content Advisory, as well as a founding partner of Digital Clarity Group and a contributing analyst for the Content Marketing Institute. In this writing, advising, and public speaking, Tim aims to help both enterprises and solution providers come to terms with customer experience management (CEM) – while also respecting the privacy and personal data of consumers. For Tim, this means understanding the fundamental concepts – experience, customer journeys, the jobs to be done – and then designing and implementing the engagement strategies that deliver mutual benefit for both buyers and sellers. His publications include "The CE...
Mots-clés
cem
cxm
tim walters
cx
jboye15
customer journey
cx index
customer experience
digital disruption
customer-centric
wcm
cms
future of work
collaboration
social
enterprise social
social business
Tout plus
Présentations
(4)Personal Information
Entreprise/Lieu de travail
Berlin Area, Germany Germany
Profession
Accomplished Speaker, Writer, Teacher, and Business Strategist
Secteur d’activité
Technology / Software / Internet
Site Web
www.digitalclaritygroup.com
À propos
Tim Walters is a principal strategist and the privacy lead at The Content Advisory, as well as a founding partner of Digital Clarity Group and a contributing analyst for the Content Marketing Institute. In this writing, advising, and public speaking, Tim aims to help both enterprises and solution providers come to terms with customer experience management (CEM) – while also respecting the privacy and personal data of consumers. For Tim, this means understanding the fundamental concepts – experience, customer journeys, the jobs to be done – and then designing and implementing the engagement strategies that deliver mutual benefit for both buyers and sellers. His publications include "The CE...
Mots-clés
cem
cxm
tim walters
cx
jboye15
customer journey
cx index
customer experience
digital disruption
customer-centric
wcm
cms
future of work
collaboration
social
enterprise social
social business
Tout plus