Personal Information
Entreprise/Lieu de travail
Canterbury & West Coast, New Zealand, Canterbury New Zealand
Profession
CRM, Mobile, E-Commerce, Digital Transformation, Solution Architect, Software Executive, Analyst, Speaker
Secteur d’activité
Technology / Software / Internet
Site Web
www.socialmeetscrm.co.nz
À propos
I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations.
My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...
Mots-clés
social media
mobile marketing
mobile
social crm
crm
customer service
customer experience
customer relationship management
roadmap
methodology
mobile coupon
social mobile collaboration
social coupon
mobile card wallet
loyalty
collaboration
social media optimization
smms
scrm
Tout plus
Présentations
(11)J’aime
(22)The Digital Universe - New Zealand
Roy Morgan Research
•
il y a 11 ans
Social Intelligence Drives Social CRM
LaSandra Brill
•
il y a 11 ans
CRMIdol 2012 - Coaching: Telling Compelling Social Business Stories
Kelly Craft
•
il y a 11 ans
[Report] The Social Media ROI Cookbook, by Susan Etlinger
Altimeter, a Prophet Company
•
il y a 11 ans
Go WithThe Customer Flow
Mark Tamis
•
il y a 12 ans
R by example: mining Twitter for consumer attitudes towards airlines
Jeffrey Breen
•
il y a 12 ans
Tomorrow's Intelligent Store
Cognizant
•
il y a 12 ans
What Customer Relationship Management entails in the 21st Century
Sameer Patel
•
il y a 12 ans
2012 Edelman Trust Barometer: Global Deck
Edelman
•
il y a 12 ans
Social Timing Insights
Argyle Social
•
il y a 12 ans
Social CRM
Custemotion Unternehmensberatung UG (haftungsbeschränkt)
•
il y a 12 ans
Social media around the world 2011
Steven Van Belleghem
•
il y a 12 ans
Social CRM is about the Social Customer, not just Social Media
Mark Tamis
•
il y a 12 ans
Above The Funnel: Integrating Social and CRM
Our Social Times
•
il y a 12 ans
Fronteer Strategy - Co-creation's 5 Guiding Principles
Fronteer Strategy
•
il y a 12 ans
Social CRM
Sageukofficial
•
il y a 12 ans
Unlocking Social CRM for your Organisation (Keynote)
Joakim Nilsson
•
il y a 12 ans
Putting the Relationship back in Customer Relationship Management
Sameer Patel
•
il y a 12 ans
Three reasons you will do social crm
Esteban Kolsky
•
il y a 12 ans
The Future of Social CRM
Mark Tamis
•
il y a 12 ans
Social CRM: Managing online relationships
Heidi Miller
•
il y a 13 ans
Minimum Viable Product
Eric Ries
•
il y a 14 ans
Personal Information
Entreprise/Lieu de travail
Canterbury & West Coast, New Zealand, Canterbury New Zealand
Profession
CRM, Mobile, E-Commerce, Digital Transformation, Solution Architect, Software Executive, Analyst, Speaker
Secteur d’activité
Technology / Software / Internet
Site Web
www.socialmeetscrm.co.nz
À propos
I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations.
My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e...
Mots-clés
social media
mobile marketing
mobile
social crm
crm
customer service
customer experience
customer relationship management
roadmap
methodology
mobile coupon
social mobile collaboration
social coupon
mobile card wallet
loyalty
collaboration
social media optimization
smms
scrm
Tout plus