Uday Das has over 8 years of experience in sales, marketing, brand management, and customer service roles. He is currently a Customer Service Supervisor at Spencer's Retail Ltd, where his responsibilities include stock management, planning product displays and offers, monitoring staff, and analyzing sales data. Prior to this, he worked as a Medical Representative for Suzen Pharmaceuticals Pvt. Ltd. Uday holds a Bachelor's degree in Commerce and is proficient in English, Bengali, Hindi, MS Office, and has a basic knowledge of SAP. He is seeking a senior marketing or business development role where he can utilize his skills and experience.

1. UDAY DAS
Career Overview
A determined and diligent professional having extensive experience in Business Development,
Business Operations & in Sales & Marketing sector; Skilled in Strategic Planning, Client
Relationship Management, Market Research & Business Strategy Development, Sales, etc;
Possessing strong Administration, Management and Maintenance skills is looking forward to excel
in a reputed organization with a competing position and senior level obligations in the Marketing
and Business Development domain to efficiently deliver the competencies for the continued growth
and viability of the organization and thereby building own professional career.
CUSTOMER SERVICE SUPERVISOR
Email ID: udas67@yahoo.com
Phone: +91 -9830190939.
Career Summary
 A result oriented & competent professional with nearly 8 years experience in, Brand
Management, Sales & Marketing in Retail sector. Currently associated with “spencer’s retail
ltd.” as Customer service supervisor.
 Proficient in Supervising & Coordinating Marketing Administrative Activities in Assigned
Sections, Promoting Company’s Products and Services,Identifying Prospective Areas/Clients
& Developing Business, Sales Service Management,Customer Query Management,
Competitor Analysis & Plan Development, Team Management,Training & Development,
Documentation Works, etc.
 Having Bachelor’s degree in Commerce ; Possessing strong communication skills with
expertise at building positive relationships with Senior Officials, Staffs and Customers
 Cohesive Leader and Team Player with capability in providing training,guiding and
motivating teams towards maximum productivity
Career Record
Spencer’s retail ltd.
Designation: Customer service supervisor.
Duration: august 2008 to Till Date
Key Deliverables:
1. Receive stock after it is tallied.
2. Input the stock by GIN and GRN process.
3. Planning the Display, and offer selection.
4. Monitoring C.S.A. and other brand staff in my section.
5. Regular indent on stock requirement basis.
6. Benchmarking.
7. Sale analysis with other retail counters of my company.
8. Planning for sale increase.
9. Stock take at weekly intervals on high value products.
10. Stock maintenance in ware house.
11. Damage stock segregation and sending it to distribution centre through G.R.W.M
Suzen pharmaceuticals’ pvt.ltd.
Designation: Medical representative.
Duration: February 2007-july 2008.

2. Key Deliverables:
1.Doctor visits.
2.Demonstration of companies product to doctors, medical retailers, distributors.
3.Visiting distributors for sales enhancement.
4.As a distributors support by visiting medical stores.
Academic Credentials
Bachelor of Commerce
Mrinalini dutta mahavidyapith, 2005.
Affiliation to Calcutta University (C.U.)
Higher Secondary
Dum Dum motijheel collage of commerce
Affiliation of West Bengal Council of Higher Secondary Education (W.B.C.H.S.E)
Senior Secondary
Birati mahajati vidyamandir,
Affiliation of West Bengal Board of Secondary Education (W.B.B.S.E)
Technical Proficiency
MS Office (Word, Power Point, Excel)
Proficient knowledge of Computer and Internet Applications
Brief knowledge of SAP
Personal Dossier
Date of Birth : 23RD june 1984
Linguistic skills : English, Bengali & Hindi
Nationality : Indian
Address : 51, Anjangarh, birati, Kolkata -700051,
West Bengal.
Sex : Male.
I do hereby declare that the details provided by me in this resume are correct and I have
knowingly not omitted/ misrepresented any information. I am aware that the company can use
this data for verification purposes and any material inconsistency identified between the details
shared above versus actual information would have a bearing on my employment, based upon
company policies.
Uday Das