Suzanne Williams presentation at UNC Focus Forward event april 7, 2010

1. Parking Operations & Campus Access Management “ It’s About More Than Just Parking…”

2. CURRENT FUTURE

3. “ OLD SCHOOL” PARKING SERVICES MODEL

4. POCAM PARADIGM Customer Relations TDM Travel Demand Management Operations

5. POCAM TEAM Office Manager Front Counter Cashiers Deck Manager ASSOCIATE DIRECTOR Campus Access Management & Travel Demand Management Suzanne Williams OPERATIONS MANAGER Steve Sparks Transit Coordinator Bus Drivers DIRECTOR Auxiliary Services Scott Milman Enforcement Supervisor Motorist Assistance Patrol Deck Attendants Operations Assistants ASSOCIATE DIRECTOR Parking Operations & Customer Relations Sharon Brown Enforcement Officers

6. POCAM MISSION To efficiently and effectively manage our parking and transportation resources through campus access management strategies that assist in supporting the mission of the University.

11. POCAM UTOPIA

12. CAMPUS COMMUTE CHALLENGE Please pledge to try a form of sustainable transportation at least once before July 10 th ! TRAIN BUS CARPOOL BIKE WALK

14. QUESTIONS?

15. POCAM P arking O perations & C ampus A ccess M anagement Walker Avenue Parking Deck parking.uncg.edu (336) 334-5681