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Truly, Madly, Deeply Engaged: The New Era of Marketing to Canadians Online
[object Object],[object Object],[object Object],[object Object]
Digital universe grew almost 1.5M from March 2006 to March 2007 Source: comScore Media Metrix Canada, All Locations Nov. 2005- Nov. 2006
Canada most engaged country online Average hours per visitor per month total audience Source- comScore Media Metrix, November 2006 data
What are Canadians Doing Online? E-Mail General browsing Weather or road conditions Travel Info or making travel arrangements Viewing news or sports Searching for medical or health-related info Window shopping Researching community events Playing games Chatting or Instant Messaging Obtaining / saving music (free or paid downloads) Listing to Internet radio Research investments Downloading or watching TV or a movie
Just like Americans, right?  Wrong. ,[object Object],[object Object],[object Object],[object Object],[object Object],[ComScore 2006] Canadian activities online, compared to Americans
The Internet is the New Prime Time   ONLINE  TV All Canadians  13  14 Canadian Youth 15  12 Youth in Canada are spending more Prime Time hours online than watching TV   Weekly Time Spent
The Opportunity is Large ,[object Object],[object Object]
Marketers aren’t leading, they’re  following  consumers online Internet represents  21%   of weekly media usage Yet only  6%   of ad dollars spent Cable TV 22% Radio 20% News- papers 4% Magazine 3% Broadcast  TV 28% Internet 21% Cable TV 10% Internet 6% Radio 8% Outdoor 2% Magazine 20% News- papers 22% Broadcast  TV 33%
So, what do  you  need to do to be  successful on the Web? Six observations, plus a bonus for being here today
1) Get online If they can’t find you there, it hurts your brand I have a less favorable view of the brand name, the product,  or the service 36% It doesn’t change  my view of the brand name, the product,  or the service 64% [Source:  Yahoo! Search Marketing and Carat Expert, May 2005]
2) Market online – Build your brand Sampling the brand
[object Object],[object Object],3) Make the most of your site Optimize your copy regularly Make sure title and description copy matches content on site Deep link to relevant content Concentrate on products where you make money Measure and optimize terms through conversion tracking Set bid prices according to CPA targets Categorize your account for easy mgt. Protect your brand keyword Use SEM for branding, not just direct response
What is SEO? SEO =  Search Engine Optimization Defined : The process of enhancing the authority and reputation of  a webpage in order to improve organic search engine  rankings.   Why?   ,[object Object],[object Object],How ?  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Some SEO Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4) Behavioural Targeting ,[object Object],[object Object],[object Object],[object Object]
Yahoo! Behavioural Targeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Big Fantasy Sports fan Clicked on a  Prius ad Responds most  to ads in  Yahoo! News Visits Yahoo! Finance daily Looked for flights to Portugal  on Yahoo! Travel Frequent visits to Yahoo! Personals Added RSS feeds from WSJ and Barron’s Searched for GPS, TREO, Plasma TV Lives in  Edmonton
Yahoo! targeting tools are most advanced ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AUTO INSURANCE  > 1.6 Million Users DIGESTIVE SYSTEM  > 342,000 Users +78.3% CTR Lift +73.5% CTR Lift +376.1% Conv Lift
Over 400 product categories.  And growing LIFE STAGES Parenting Moving Retirement planning “ Regardless of goal, advertisers who used behavioral targeting in the last twelve months are +28% more satisfied than those not using behavioral targeting.”    - Jupiter Research [June 2006]
The  We  in the Web It’s what the web does best.  Connecting people with other people, and with information.  Giving mavens a platform to find information and share their knowledge and opinions. Expanding and building communities. And more. If anyone was ever lonely or looking for information or advice, the Internet welcomes them with open arms. Millions of people have recognized the potential, its time for marketers to join them. The Web magnifies the reach of influencers Mass Media My Media We Media Media Evolving 5) Make the most of Web 2.0
Social Marketing Getting your target involved and engaged Chevy engages their prospects with consumers building their own Chevy Tahoe commercials. Pepsi connects with their target as they create their own music with Pepsi Smash. Wal-Mart draws consumers into their new fashions with custom avatars. State Farm solicits consumer video submissions to reinforce the Now What? Campaign. Visa uses everyday consumer photos via Flickr submissions for a real life Life Takes.
[object Object],[object Object],[object Object],[object Object],ENGAGEMENT  MARKETING ENGAGEMENT
Are you where the action is? 6) SEM - $400M and Growing  Source: IAB Canada Est. 2007 Canadian Online Ad Spend $ 1.1B Est. % of 2007 Online  Ad Spend in Search 38% Est. 2007 Canadian Search Marketing  Business   $410m
Canadian Businesses are Missing the Opportunity 82%  of Canadian businesses with websites use some form of online advertising. Only of online advertisers  36%  spend money on some form of SEM/SEO activity. Of those that do invest in some form of SEM they spend, on average, less than  18%  of their online budget on Search. Of the  45%  of online advertisers that advertise in Canada, only less than  25%  have tried SEM. In 2006 more than  79%  of US online advertisers used or piloted some form of SEM program. Source: Forrester Next Wave Report – SEM Agencies Q4 2006
Reasons for  Not  Using  Search   57% of companies advertising in both Canada and the US use sponsored search, compared to a 25% use rate among those advertising in Canada only. % Using vs. Not Using Sponsored Search Reasons for  Not  Using Sponsored Search Too expensive Don’t know enough about it/ how to get started Was advised against it by ad agency/webmaster Tried it but not effective No offerings for Canada-only audiences Not enough resources to manage it Not suitable for business/don’t need it Do not trust sponsored search Not offered in French language 13% of respondents had previously used sponsored search
Easy to Use Tools Let You Manage Your Money Without Wasting Time
Get Your Fair Share of the Search Pie
You Should Continually Optimize your Campaigns ,[object Object],[object Object],[object Object],[object Object],[object Object]
You Should Continually Optimize your Campaigns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Searching often leads consumers to new brands and websites    Source: YSM Reach & Engagement – Auto Insurance Target: Recent Auto Insurance Purchasers       Source: The Role of Search in the Wireless Market Target: Those who have switched wireless providers in the last 12 months and used online search in the research process          Source: The Role of Search in the Travel Research Cycle US Travel Web Searchers  Looked at a site I didn’t intend to because it was one of the first few results Awareness Building Relationships/ Perceptions Consideration/ Comparison Purchase           Introductions Brand & website introduction I expect brand leaders to be consistently in the top results       ,[object Object],Search introduced me to brands that I previously   was unaware of
7. Market to People, Not Time Or Space
We Call it 4 Pillar Marketing Technology Personalization Content Personalization Community Advertiser Network User Profiles, Preferences, Ratings Search Search
Recap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
www.advertising.yahoo.ca
WANT TO KNOW MORE? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THANK   YOU!

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Yahoo! Canada -- The New Era of Marketing to Canadians Online

  • 1. Truly, Madly, Deeply Engaged: The New Era of Marketing to Canadians Online
  • 2.
  • 3. Digital universe grew almost 1.5M from March 2006 to March 2007 Source: comScore Media Metrix Canada, All Locations Nov. 2005- Nov. 2006
  • 4. Canada most engaged country online Average hours per visitor per month total audience Source- comScore Media Metrix, November 2006 data
  • 5. What are Canadians Doing Online? E-Mail General browsing Weather or road conditions Travel Info or making travel arrangements Viewing news or sports Searching for medical or health-related info Window shopping Researching community events Playing games Chatting or Instant Messaging Obtaining / saving music (free or paid downloads) Listing to Internet radio Research investments Downloading or watching TV or a movie
  • 6.
  • 7. The Internet is the New Prime Time ONLINE TV All Canadians 13 14 Canadian Youth 15 12 Youth in Canada are spending more Prime Time hours online than watching TV Weekly Time Spent
  • 8.
  • 9. Marketers aren’t leading, they’re following consumers online Internet represents 21% of weekly media usage Yet only 6% of ad dollars spent Cable TV 22% Radio 20% News- papers 4% Magazine 3% Broadcast TV 28% Internet 21% Cable TV 10% Internet 6% Radio 8% Outdoor 2% Magazine 20% News- papers 22% Broadcast TV 33%
  • 10. So, what do you need to do to be successful on the Web? Six observations, plus a bonus for being here today
  • 11. 1) Get online If they can’t find you there, it hurts your brand I have a less favorable view of the brand name, the product, or the service 36% It doesn’t change my view of the brand name, the product, or the service 64% [Source: Yahoo! Search Marketing and Carat Expert, May 2005]
  • 12. 2) Market online – Build your brand Sampling the brand
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  • 19. Over 400 product categories. And growing LIFE STAGES Parenting Moving Retirement planning “ Regardless of goal, advertisers who used behavioral targeting in the last twelve months are +28% more satisfied than those not using behavioral targeting.” - Jupiter Research [June 2006]
  • 20. The We in the Web It’s what the web does best. Connecting people with other people, and with information. Giving mavens a platform to find information and share their knowledge and opinions. Expanding and building communities. And more. If anyone was ever lonely or looking for information or advice, the Internet welcomes them with open arms. Millions of people have recognized the potential, its time for marketers to join them. The Web magnifies the reach of influencers Mass Media My Media We Media Media Evolving 5) Make the most of Web 2.0
  • 21. Social Marketing Getting your target involved and engaged Chevy engages their prospects with consumers building their own Chevy Tahoe commercials. Pepsi connects with their target as they create their own music with Pepsi Smash. Wal-Mart draws consumers into their new fashions with custom avatars. State Farm solicits consumer video submissions to reinforce the Now What? Campaign. Visa uses everyday consumer photos via Flickr submissions for a real life Life Takes.
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  • 23. Are you where the action is? 6) SEM - $400M and Growing Source: IAB Canada Est. 2007 Canadian Online Ad Spend $ 1.1B Est. % of 2007 Online Ad Spend in Search 38% Est. 2007 Canadian Search Marketing Business $410m
  • 24. Canadian Businesses are Missing the Opportunity 82% of Canadian businesses with websites use some form of online advertising. Only of online advertisers 36% spend money on some form of SEM/SEO activity. Of those that do invest in some form of SEM they spend, on average, less than 18% of their online budget on Search. Of the 45% of online advertisers that advertise in Canada, only less than 25% have tried SEM. In 2006 more than 79% of US online advertisers used or piloted some form of SEM program. Source: Forrester Next Wave Report – SEM Agencies Q4 2006
  • 25. Reasons for Not Using Search 57% of companies advertising in both Canada and the US use sponsored search, compared to a 25% use rate among those advertising in Canada only. % Using vs. Not Using Sponsored Search Reasons for Not Using Sponsored Search Too expensive Don’t know enough about it/ how to get started Was advised against it by ad agency/webmaster Tried it but not effective No offerings for Canada-only audiences Not enough resources to manage it Not suitable for business/don’t need it Do not trust sponsored search Not offered in French language 13% of respondents had previously used sponsored search
  • 26. Easy to Use Tools Let You Manage Your Money Without Wasting Time
  • 27. Get Your Fair Share of the Search Pie
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  • 31. 7. Market to People, Not Time Or Space
  • 32. We Call it 4 Pillar Marketing Technology Personalization Content Personalization Community Advertiser Network User Profiles, Preferences, Ratings Search Search
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  • 36. THANK YOU!