1. Preferred Provider, The Leadership Challenge®

2. Overcoming
The Five Dysfunctions of a Team
John Rodriguez
The Table Group, Inc.
October 26, 2010

3. Two Requirements for Success
• Minimal Politics
• High Productivity
• High Morale
• Minimal Confusion
• Low Turnover
• Strategy
• Finance
• Marketing
• Technology

4. A Healthy Organization
Reinforce Clarity
Through
Human Systems
Over-Communicate
Clarity
Create
Organizational Clarity
Build and Maintain
a Cohesive
Leadership Team

5. Build and Maintain
a Cohesive
Leadership Team
Over-Communicate
Clarity
Create
Organizational Clarity
Reinforce Clarity
Through
Human Systems
A Healthy Organization

6. The Five Dysfunctions of a Team
Lack of… Force Clarity and Closure
Absence of… Go First!
Fear of… Mine for Conflict
Avoidance of… Confront Difficult Issues
Inattention to… Focus on Collective Outcomes

7. Personal Histories Exercise
• Where did you grow up?
• How many kids in your family and where did you fall in that order?
• Describe a unique or interesting challenge from your childhood.

8. Table Discussions
• To which Dysfunction is your team most susceptible?
• How does this Dysfunction impact your team’s performance?
• What can you do differently to address this
Dysfunction on your team and drive results?

9. Building Trust – Working Styles
Ask Tell

10. Ask Tell
Building Trust – Working Styles
People
Task

11. Building Trust – Working Styles
Ask Tell
People
Task
DriverAnalytical
Amiable Expressive

12. Personal Commitments
• Start…?
• Stop…?
• More…?
• Less…?

13. Thank You

14. Preferred Provider, The Leadership Challenge®