2. Lewis & Hickey is a forward thinking,
practice with over 100 years of
professional experience and an
established reputation for the design
and delivery of high performance
Operating out of seven ofﬁces across the UK, Europe and
India, we work collaboratively, in all sectors, for a broad range
of clients, from government bodies to global brands.
What makes us unique is the range of disciplines we can
bring to a client project, working together in teams controlled
by a single project director, to provide truly integrated
design, from initial strategies to completed environments and
successful brand experience.
Building on our core architectural expertise, L&H Studio
offers interior, product and graphic design consultancy,
specialising in the creative and technical development of
Our design work is supported by L&H Solutions, who provide
specialist project management services, focused on the
delivery of commercially effective design solutions and the
management of health, safety and environmental risk.
3. Our retail heritage, working with some of the best
known retail brands gives us an unrivalled track
record. Today our team continues to have an impact
on the retail landscape, with fresh concepts for
established brands and successful strategies for new
entrants to the retail marketplace.
in store in shopping centres
on the high street out of town
brand strategy store planning project management CDM coordinators
retail design component development cost control architecture
4. value added
Providing integrated design
teams, across a range of
specialist disciplines, means
we can consider every
aspect of the environment.
From department layout
and merchandising of
product, to the
communication of key
customer messages, within
an overall brand experience.
5. The retail sector is more dynamic and We go to great lengths to understand the development of innovative brand
fast paced than ever and in such a every aspect of each client business, strategies to cost effective project
competitive environment our clients from market demographics to product implementation, has secured enduring
demand results. We specialize in the supply chain, and the objectives and relationships across a diverse client
development of ‘high performance’ retail processes of that business inform our base.
experiences that support the aims of design work.
marketing, operations and human Our work in the retail sector includes the
resources and create a platform for This approach allows us to intelligently application of retail principles to the
growth. translate our clients’ needs into effective ﬁnancial services industry, in addition to
design solutions that deliver results and our experience across fashion, home
add value. Our expertise in this, from and entertainment media sectors.
At Lewis & Hickey we design
engaging retail environments
that express the values of
your brand, optimise your
retail operation and provide
customers with easy and
Providing integrated design teams in a crowded marketplace and inspire
across a range of specialist disciplines, customers to purchase.
means we can consider every aspect of
the retail environment, from the layout Each element of the retail environment
of departments and merchandising of has a role to play, from the way
product, to the communication of key windows express the brand, to how
customer messages, within an overall merchandising systems tell product
brand experience. stories, to the service points where
customers engage with staff, all
The environments we design impact key parts of the overall customer
on the retail landscape to strengthen experience.
brand recognition, provide differentiation
8. “On walking into this fun, zany, clever shop I stopped to inhale the
atmosphere. Every nook and cranny looked so visually stunning
that I found myself bouncing from department to department.”
Mary Portas - Saturday Telegraph
Urban Outﬁtters, Belfast
Whether for refurbishment
programmes or new concept
architecture, the communication
of concept principles, design
speciﬁcations and implementation
procedures is an essential part of
what we do.
To maintain control of cost and aspirations of a brand design, in
branding over a programme of works, order to achieve the cost-effective
ensuring consistent delivery across implementation of a store design.
a company’s portfolio, a retailer must
introduce a framework within which We develop and manage retail
design is implemented. environment guides, which
express the principles, details and
At Lewis & Hickey we have speciﬁcations of a design concept, to
developed a range of control ensure consistent interpretation by
systems that manage the balance contractors and to control project and
of commercial criteria, with the procurement costs.
Delivering on time, to budget and to the
speciﬁed quality are key factors on retail
Our L&H Solutions team provide
experienced project managers who lead
the team and devise solutions to ensure
progress is maintained.
Health and safety and business
protection are top priorities at Lewis
& Hickey. We frequently lead projects
where trading environments remain
open whilst work is undertaken. Careful
We have the capacity to planning minimises disruptions.
deliver and the expertise to Our focus on teamwork and collaboration
creates a positive consultant / contractor
relationship, reducing confrontation.
make a difference. The strong Our expertise in value management
relationships we build with helps to achieve low construction costs
for clients. In addition to square metre
clients and colleagues are
rates, we consider life cycle costs.
The true test of a projects’ success is
founded on trust and deﬁned often from the point at which a building
is ﬁrst occupied by the end user. Lewis &
by quality in all that we do. Hickey offer support in the form of expert
advice, to ensure business protection.