Coursecatalog&schedule

BMC EDUCATION SERVICES
COURSE CATALOG & SCHEDULE
11-Mar-13

BMC DevOps: Overview

Everyone knows that software development entails coding
AUTO-DOO1-0100
and testing software, but not everyone is keenly aware of
the capabilities and services required to support those Duration: 2 day(s)
activities. This is the space known as Development
Operations, or DevOps.

With all the new technologies and methodologies we have
today (such as Virtualization in the Cloud and Agile
programming), it has become even more important to
provide a strong, stable foundation of capabilities and
services to support the development e...

BMC Release Process Management 2.5: Foundation

Everyone knows that software development entails coding
AUTO-RPMF-0250
and testing software, but not everyone is keenly aware of
the capabilities and services required to support those Duration: 5 day(s)
activities. This is the space known as Development
Operations, or DevOps, and the BMC Release Process
Management (BRPM) tool provides strong capabilities and
support for this space.
This course is the introductory course for DevOps and BMC
Release Process Management (BRPM). It is designed to
provide an overview of the roles, c...

Published: 11-Mar-13 Page 2 of 79

AO

BMC Atrium Orchestrator 7.5: Foundation - Part 1 (WBT)

This online course introduces students to the potential power
RSMG-AOF1-0750
of automating business processes with BMC Atrium
Orchestrator 7.5. The primary focus of the course provides Duration: 2 hour(s)
students with a basic foundation of the architecture,
concepts, and terminology of BMC Atrium Orchestrator. The
course is a prerequisite to the BMC Atrium Orchestrator 7.5:
Foundation – Part 2 course.

BMC Atrium Orchestrator 7.5: Foundation - Part 2

This five-day hands-on workshop guides learners as they
RSMG-AOF2-0750
discover and cultivate the skills necessary to establish and
maintain basic BMC Atrium Orchestrator processes. The Duration: 5 day(s)
course creates an environment in which learners can install,
build, and test the BMC Atrium Orchestrator infrastructure.
Participants in this course must be active learners. This class
does not include lengthy lectures or a step-by-step student
guide. Instead, learners are presented with real-world tasks
and the information and...


This five-day hands-on workshop guides learners as they
RSMG-AOF2-0760
discover and cultivate the skills necessary to establish and
maintain basic BMC Atrium Orchestrator processes. The Duration: 5 day(s)
course creates an environment in which learners can install,
build, and test the BMC Atrium Orchestrator infrastructure.
Participants in this course must be active learners. This class
does not include lengthy lectures or a step-by-step student
guide. Instead, learners are presented with real-world tasks
and the information and...

Date Modality Location Open Seats
11-Mar-13 Instructor-Led Online BMC - Online - EMEA 5
11-Mar-13 Instructor-Led Online BMC - Online - Americas 8
15-Apr-13 Instructor-Led Online BMC - Online - Americas 7
06-May-13 Instructor-Led Online BMC - Online - AP 10
13-May-13 Instructor-Led Classroom BMC - San Jose, CA 16


AO


This five-day, instructor-led course introduces advanced
RSMG-AOF3-0760
topics and features of BMC Atrium Orchestrator. Students
are introduced to core Web Services standards such as Duration: 5 day(s)
SOAP, WSDL, and HTTP Communication. Use of Extensible
Stylesheet Language in BMC Atrium Orchestrator enables the
student to generate complex and detailed XML documents
within workflows. Students are introduced to the product’s
built-in auditing and metrics collection facilities and how to
instrument individual workflows with Metri...

18-Mar-13 Instructor-Led Classroom VVL Systems & Consulting - Columbia, MD 7
22-Apr-13 Instructor-Led Online BMC - Online - EMEA 9
20-May-13 Instructor-Led Online BMC - Online - Americas 11


BCO

BMC Capacity Optimization 4.0: Administering

This five-day course combines classroom instruction with
IFMG-COA1-0400
laboratory exercises to guide
learners through the basic concepts of BMC Capacity Duration: 5 day(s)
Optimization. Learns will develop
skills in product installation, administration, configuration,
open ETL integrations,
reporting, modeling, Dashboards, and custom ETLs.

The course creates an environment where learners can
install and configure
BMC Capacity Optimization to perform capacity analyses.
Hands-on labs complement
classroom instruction and d...

BMC Capacity Optimization 9.0: Administering

This five-day course combines classroom instruction with
ASSR-COA1-0900
laboratory exercises to guide learners through the basic
concepts of BMC Capacity Optimization. Learners will develop Duration: 5 day(s)
skills in: product installation, administration, configuration,
open ETL integrations, reporting, modeling, dashboards, and
custom ETLs.
The course creates an environment where learners can
install and configure BMC Capacity Optimization to perform
capacity analyses. Hands-on labs complement classroom
instruction and deve...

13-May-13 Instructor-Led Online BMC - Online - EMEA 10


BCO

BMC Capacity Optimization 9.0: Overview (WBT)

The BMC Capacity Optimization 9.0: Overview course
ASSR-COOV-0900
familiarizes learners with the purpose, features, and
functionality of BMC Capacity Optimization 9.0. Duration: 2 hour(s)
This interactive Web-based training includes interactions and
simulations that reinforce the learning experience.


BDA

BMC Database Automation 8.2: Using (WBT)

In this online course, students are introduced to the features
AUTO-DBAU-0820
and functionality of
BMC Database Automation 8.2. Students learn how to Duration: 4 hour(s)
perform various tasks as an
Operator or end user.


BMM

BMC Middleware Automation 8.1: Fundamentals (WBT)

This two-hour online course guides learners through the
AUTO-BMAF-0810
basic concepts and use of
BMC Middleware Automation. Students will develop skills in Duration: 2 hour(s)
taking application server snapshots, creating and packaging
application server configurations, generalizing configurations
through tokens, and using the product command line
interface.

BMC Middleware Monitoring 6.0: Performance and Availability
(WBT)

This online course presents an in-depth review of
ASSR-MMPA-0600
performance and availability monitoring using
BMC Middleware Monitoring. This class will prepare the Duration: 5 hour(s)
student to tailor BMC Middleware Monitoring to their own
middleware messaging environment. Students will learn how
to install and set up event alerts, develop custom displays
for object monitoring, capture historical data, develop
custom charts and reports, and secure their environment.


BPA

BMC Performance Assurance (MS Windows Console)

This is an introductory course designed to teach basic
IFMG-PPAW-0740
concepts and familiarize the student with the functionality of
the product, using the Windows version of the BMC Duration: 4 day(s)
Performance Assurance console. The course offers detailed
lectures, demonstrations, and hands-on labs to help you
quickly gain a working knowledge of each component of the
BMC Performance Assurance suite of tools for distributed
systems.
Topics include metric collection and analysis, workload
characterization, report and graph a...


BMC Performance Assurance: Advanced

This course focuses on the use of Analyze and Predict to
IFMG-PPAA-0740
develop models of your environment that you can use to
predict the behavior of systems under different conditions, Duration: 4 day(s)
such as increased workloads, system upgrades, or
consolidating servers. Completion of either of the below
courses is required.


BSA

BladeLogic Client Automation (BCA)

This five day, instructor-led, remote training course gives
BELM-BLFD-BCA
administrative and support staff the tools needed to
maximize an investment in BMC’s Client Automation Duration: 5 day(s)
products, and provide a platform for on-going learning. All
materials are updated for BCA version 8.2, and the course
includes a brief introduction to OS management, migration
and personal back-up with Matrix42 Workplace Automation.
Expert instructors will teach students how to properly
configure, administer, and troubleshoot BCA, wi...


BMC Atrium Discovery and Dependency Mapping 8.1:
Administering - Part 1

This course provides an understanding of the key concepts
RSMG-ADA1-0800
and core functionality of BMC Atrium Discovery and
Dependency Mapping (BMC Atrium Discovery) version 8.0. Duration: 3 day(s)
On completion of the course, participants will be able to
install and deploy BMC Atrium Discovery 8.0 for data center
baseline projects.


This course enables participants to extend and maintain a
RSMG-ADA2-0800
BMC Atrium Discovery and Dependency Mapping (BMC
Atrium Discovery) deployment beyond the initial baseline. Duration: 2 day(s)


BSA


This course enables participants to extend discovery using
RSMG-ADA3-0800
the product's Pattern Language to discover and model
complex custom software and business applications. Duration: 3 day(s)


This course provides information on the key concepts and
RSMG-ADA1-0820
core functionality of
BMC Atrium Discovery and Dependency Mapping version 8.2, Duration: 4 day(s)
including improvements and
newly added features. The course also provides information
on the architecture, the
functionalities, utilities, configurations, and troubleshooting
tips for effective deployment. On completion of the course,
participants will be able to configure and optimally use BMC
Atrium Discovery.


RSMG-ADA2-0820
BMC Atrium Discovery and
Dependency Mapping (BMC Atrium Discovery) deployment Duration: 4 day(s)
beyond the initial baseline.
This course also enables participants to extend discovery
using the product’s Pattern
Language to discover and model complex custom software
and business applications.


BSA

Administering

This course provides information on the key concepts and
AUTO-ADA1-0830
core functionality of
BMC Atrium Discovery and Dependency Mapping version 8.3, Duration: 4 day(s)
including improvements and newly added features. The
course also provides information on the architecture, the
functionalities, utilities, configurations, and troubleshooting
tips for effective deployment. In addition, this course
includes information on improvements and new features in
BMC Atrium Discovery. On completion of the course,
participants will be ab...

25-Mar-13 Instructor-Led Online BMC - Online - AP 2
29-Apr-13 Instructor-Led Classroom BMC - Egham, UK 9
06-May-13 Instructor-Led Classroom BMC - Houston, TX 16
03-Jun-13 Instructor-Led Online BMC - Online - Americas 12


BSA

BMC Atrium Discovery and Dependency Mapping 8.3: Creating
Patterns

AUTO-DMCP-0830
BMC Atrium Discovery and Dependency Mapping (BMC
Atrium Discovery) deployment beyond the initial baseline. Duration: 4 day(s)
This course also enables participants to extend discovery
using the product’s Collaborative Application Mapping feature
and The Pattern Language (TPL) to discover and model the
complex custom software and business applications.
IMPORTANT:
Included in this course is the examination for BMC
Accredited Administrator: BMC Atrium Disco...

25-Mar-13 Instructor-Led Online BMC - Online - EMEA 5
08-Apr-13 Instructor-Led Classroom BMC - Sydney, AU 10
29-Apr-13 Instructor-Led Classroom BMC - Melbourne, AU 12
07-May-13 Instructor-Led Classroom BMC - Egham, UK 10
03-Jun-13 Instructor-Led Online BMC - Online - EMEA 10

BMC Atrium Discovery and Dependency Mapping 8.3: What's New
(WBT)

In this online course, participants learn about the new
AUTO-DMWN-0830
features and improvements made to
version 8.3 of the BMC Atrium Discovery and Dependency Duration: 2 hour(s)
Mapping product.
The training includes a demonstration of the new
Collaborative Application Mapping (CAM) feature introduced
in this product release.


BSA

BMC BladeLogic 7.5: Foundation - Part 1 (WBT)

The BMC BladeLogic 7.5: Foundation – Part 1 online course
RSMG-BLIW-0750
introduces students to the core components that comprise
the BMC BladeLogic environment and the user interface used Duration: 4 hour(s)
to provide end-user functionality. Through examples,
students learn about key benefits and features of the
BladeLogic 7.5 suite. Students are also introduced to the
technology and concepts that drive the BMC BladeLogic
solution, including IT Infrastructure Library® (ITIL®) best
practices, and related concepts associated with...

BMC BladeLogic 7.5: Foundation and Reporting - Part 2

This five day instructor-led course is designed for BMC
RSMG-BLFD-0750
BladeLogic administrators and users responsible for
implementing and managing client/server business Duration: 5 day(s)
applications, ensuring compliance with company or
government policies related to Configuration Management,
and managing content on servers.

BMC BladeLogic Server Automation 8.0: Foundation - Part 1
(WBT)

The BMC BladeLogic Server Automation 8.0: Foundation -
RSMG-BLIW-0800
Part 1 online course introduces students to the core
components that comprise the BMC BladeLogic environment Duration: 4 hour(s)
and the user interface used to provide end-user
functionality. Through examples, students learn about key
benefits and features of the BMC BladeLogic Server
Automation Suite. Students are also introduced to the
technology and concepts that drive the BMC BladeLogic
solution, including IT Infrastructure Library® (ITIL®) best
practices, ...

ITIL® is a Registered Trade Mark of the Cabinet Office

IT Infrastructure Library® is a Registered Trade Mark of the Cabinet Office


BSA


This course is designed for BMC BladeLogic administrators
RSMG-BLFD-0800
and users responsible for implementing and managing
client/server business applications, ensuring compliance with Duration: 5 day(s)
company or government policies related to Configuration
Management, and managing content on servers.
Participants learn how to automate and simplify server
configuration management tasks with the BMC BladeLogic
Server Automation console. Learners will benefit from
in-depth presentations and demonstrations from expert
instruc...

BMC BladeLogic Server Automation 8.0: What's New (WBT)

BMC BladeLogic 8.0 for Server Automation 8.0: What's New
RSMG-BLWN-0800
is a Web-based course designed for BMC BladeLogic
administrators and users that need to have a basic Duration: 1 hour(s)
understanding of the changes that have been incorporated
since the previous release.

(WBT)

The BMC BladeLogic Server Automation 8.1: Foundation –
RSMG-BLIW-0810
Part 1 online course introduces students to the core
components that comprise the BMC BladeLogic environment Duration: 3 hour(s)
and the user interface used to provide end-user
functionality. Through examples, students learn about key
benefits and features of the BMC BladeLogic Server
Automation Suite. Students will also learn about the
architecture of the BMC BladeLogic solution, and concepts
and terminology relating to product functionality.
After completing...


BSA


This course is designed for BMC BladeLogic administrators
AUTO-BLF2-0810
and users responsible for implementing and managing
client/server business applications, ensuring compliance with Duration: 5 day(s)
company or government policies related to Configuration
Management, and managing contention servers.
configuration management tasks with the BMC BladeLogic
Server Automation console. Learners will benefit from
in-depth presentations and demonstrations from expert
instruc...


This course is designed for administrators responsible for
AUTO-BLF3-0810
administering and maintaining the BMC BladeLogic Server
Automation environment. Duration: 5 day(s)
Students will learn how to plan and scale a BMC BladeLogic
Server Automation environment using best practice
techniques; plan and apply best practice techniques to
security and access management; perform application
release management; configure a PXE-based provisioning
solution using BMC BladeLogic Server Automation; use NSH
scripts and the BladeLogic Comm...

03-Jun-13 Instructor-Led Classroom Materna - Dortmund, DE 12

BMC BladeLogic Server Automation 8.1: What's New (WBT)

BMC BladeLogic Server Automation 8.1: What’s New is a
RSMG-BLWN-0810
Web-based course designed for BMC BladeLogic
administrators and users that need to have a basic Duration: 2 hour(s)
understanding of the changes that have been incorporated
since the previous release.


BSA

BMC Certified Professional: BMC Server Automation 8.1 Online
Assessment

The BMC Certified Professional: BMC Server Automation 8.1
AUTO-CERT-SA81-PA
Online Assessment is a prerequisite to taking the BMC
Certified Professional: BMC Server Automation 8.1 Practical Duration: 2 hour(s)
Exam, and is the first step to obtaining BMC Certified
Professional for BMC Server Automation certification. The
certification online assessment ensures that participants
have the knowledge necessary to attend the practical exam.

BMC Certified Professional: BMC Server Automation 8.1 Practical
Exam

Companies implementing BMC Server Automation realize full
AUTO-CERT-SA81-PP
value only when their solution is effectively implemented. To
ensure implementations are performed to best practice Duration: 5 day(s)
standards, BMC Software maintains a technical certification
program.
The BMC Certified Professional for BMC Server Automation
practical exam will validate the technical competencies and
expertise needed to deploy and configure BMC Server
Automation (BSA) along with the associated reporting
module,
BMC Decision Support for...

01-Apr-13 Instructor-Led Classroom BMC - McLean, VA 16
22-Apr-13 Instructor-Led Classroom BMC - Pune, IN 10
29-Apr-13 Instructor-Led Classroom BMC - Houston, TX 8
03-Jun-13 Instructor-Led Classroom BMC - Pune, IN 10
03-Jun-13 Instructor-Led Classroom BMC - San Jose, CA 16


BSA

BMC Server Automation 8.2: Foundation - Part 1 (WBT)

The BMC Server Automation 8.2: Foundation – Part 1 online
AUTO-SAF1-0820
course introduces students to the core components that
comprise the BMC Server Automation environment and the Duration: 3 hour(s)
user interface used to provide end-user functionality.
Through examples, students learn about key benefits and
features of the BMC Server Automation Suite. Students will
also learn about the architecture of the BMC Server
Automation solution, and concepts and terminology related
to product functionality.
After completing the cou...

BMC Server Automation 8.2: Foundation - Part 2

This course is designed for BMC Server Automation
AUTO-SAF2-0820
administrators and users responsible for implementing and
managing client/server business applications, ensuring Duration: 5 day(s)
compliance with company or government policies related to
Configuration Management, and managing contention
servers.
configuration management tasks with the BMC Server
Automation console. Learners will benefit from in-depth
presentations and demonstrations from expert instructors...

18-Mar-13 Instructor-Led Classroom Materna - Dortmund, DE 5
25-Mar-13 Instructor-Led Classroom BMC - Paris, FR 10
01-Apr-13 Instructor-Led Classroom VVL Systems & Consulting - Columbia, MD 10
08-Apr-13 Instructor-Led Classroom Materna - Dortmund, DE 11
10-Jun-13 Instructor-Led Online BMC - Online - AP 10


BSA

BMC Server Automation 8.2: Foundation - Part 3

This course is designed for administrators responsible for
AUTO-SAF3-0820
administering and maintaining the
BMC Server Automation (BSA) environment. Duration: 5 day(s)
Students will learn how to plan and scale the BSA
environment using best practice techniques; plan and apply
best practice techniques to security and access
management; perform application release management;
configure a PXE-based provisioning solution using BSA; and
use NSH scripts and the BladeLogic Command Line Interface
(BLCLI). Students will also use BSA ...

20-May-13 Instructor-Led Classroom VVL Systems & Consulting - Columbia, MD 10

BMC Server Automation 8.2: What's New (WBT)

The BMC Server Automation 8.2: What’s New online course
AUTO-SAWN-0820
is designed for
BMC Server Automation administrators and users that need Duration: 2 hour(s)
to have a basic understanding of the changes incorporated
into the new v8.2 product release.
Note: BMC Server Automation, formerly known as BMC
BladeLogic Server Automation (BBSA), is a part of the BMC
BladeLogic Automation Suite.


CLOUD

BMC Certified Professional: BMC Cloud Lifecycle Management 2.1
Online Assessment (For Partners Only)

The BMC Certified Professional: BMC Cloud Lifecycle
CLDS-CERT-CL21-PA
Management 2.1 Online Assessment is a prerequisite to
taking the BMC Certified Professional: BMC Cloud Lifecycle Duration: 2 hour(s)
Management 2.1 Practical Exam, and is the first step to
obtaining
BMC Certified Professional for BMC Cloud Lifecycle
Management certification. The certification online
assessment ensures that participants have the knowledge
necessary to attend the practical exam.
NOTE: The BMC Cloud Lifecycle Management certification is
for BMC So...

BMC Certified Professional: BMC Cloud Lifecycle Management 2.1
Practical Exam

BMC Cloud Lifecycle Management provides the foundation for
CLDS-CERT-CL21-PP
a strong,
flexible, and valuable Cloud infrastructure that supports IT Duration: 5 day(s)
operations and delivers exceptional service quality to the
business. Consultants implementing
BMC Cloud Lifecycle Management realize full value only when
their solution is successfully implemented.
The BMC Certified Professional for BMC Cloud Lifecycle
Management certification will validate the technical
competencies and expertise needed to successfully deploy
a...

15-Apr-13 Instructor-Led Classroom BMC - Pune, IN 10
27-May-13 Instructor-Led Classroom BMC - Pune, IN 10


CLOUD

BMC Cloud Lifecycle Management 1.0: Executive Summary (WBT)

This online course introduces executives and stakeholders to
RSMG-CLEX-0100
the power, ease, and potential cost savings of implementing
an IT infrastructure in the cloud. Participants are introduced Duration: 2 hour(s)
to BMC Cloud Lifecycle Management, a proven suite of tools
implementing Infrastructure as a Service (IaaS). Core
concepts, knowledge, and terminology are discussed with a
special focus on cloud implementation planning, and
financials.

BMC Cloud Lifecycle Management 1.0: Foundations (WBT)

This online course identifies the potential power of
RSMG-CLF1-0100
automating an IT infrastructure with BMC Cloud Lifecycle
Management. The purpose of this course is to introduce IT Duration: 2 hour(s)
administrators and IT architects to the core concepts,
terminology, and considerations required when moving a
datacenter into the cloud.

BMC Cloud Lifecycle Management 2.x: Foundation (WBT)

This online course introduces executives and stakeholders to
CLDS-LMF1-0200
the power, ease, and potential cost savings of implementing
an IT infrastructure in the cloud. Participants are introduced Duration: 2 hour(s)
to BMC Cloud Lifecycle Management, a proven suite of tools
implementing Infrastructure as a Service (IaaS). Core
concepts, knowledge, and terminology are discussed with a
special focus on cloud implementation, planning, and
financials.Preview


CLOUD

BMC Cloud Lifecycle Management: Administration Boot Camp

CLDS-LABC-0210
extends on the concepts introduced in BMC Cloud Lifecycle
Management: Foundation. Geared toward “cloud” Duration: 5 day(s)
administrators, students will learn the planning strategies,
key concepts, configuration steps, and best practices when
implementing BMC Cloud Lifecycle Management. Through a
combination of lecture, discussion, and hands-on exercises,
students learn how to request and configure service offerings
in the Hybrid Cloud Computing Environment.

20-May-13 Instructor-Led Classroom BMC - Melbourne, AU 12

(Partners Only)

CLDS-LABC-0210P
extends on the concepts introduced in BMC Cloud Lifecycle
Management 2.1: Foundation. Geared toward “cloud” Duration: 5 day(s)
administrators, students will learn the planning strategies,
key concepts, configuration steps, and best practices when
implementing BMC Cloud Lifecycle Management. Through a
combination of lecture, discussion, and hands-on exercises,
students learn how to request and configure service offerings
in the Hybrid Cloud Computing Environm...

BMC Cloud Simulation - BMCAir

Many IT organizations are looking to deploy hybrid cloud
CLDS-BMCA-0100
computing services to provision hardware and software
resources on-demand, improve resource utilization, and Duration: 5 hour(s)
optimize operational costs. Private, public, or hybrid cloud
environments help organizations rapidly deliver software, IT
platforms, and infrastructure that address changing business
needs without increasing overall IT costs. However, the road
to designing and building a cloud can be complex and
challenging for even the most sophist...


CLOUD

Cloud and Air Sim Kit

For Partners Only - A Simulation Kit must be purchased in
AIR-SIM-KIT
conjunction with the Train-the-Trainer class.

Cloud Computing Foundation (WBT)

The Cloud Computing: Foundation eLearning course is a
CLDS-CCFE-0100
10-hour, interactive, online learning experience. The course
provides a balanced curriculum and addresses the business Duration: 10 hour(s)
and technical perspectives of cloud computing. Participants
will learn how to adopt, operate, and govern the cloud. The
course enables participants to successfully complete the
associated Cloud Computing: Foundation eLearning exam.

In addition, this course complements the Virtualization:
Foundation eLearning course, which...

Train the Trainer - BMC Cloud Simulation - BMCAir

For Partners and employees's only.
CLDS-TTCS-0100
This workshop has been designed to train BMC Partners and
employees on how to deliver BMC Cloud Simulation - BMCAir Duration: 3 day(s)
Workshop. This course includes 3 day hands on learning
activity. Alert: Particpants are required to purchase a two (2)
play license pack as part of this Cloud Simulation BMCAir
course. The cost for the two play license pack is an
additional $5000.00 and will automatically be added to your
registration.
Note: Partner discounts are not applicable.


CLOUD

Virtualization and Cloud Computing Awareness (WBT)

The Virtualization and Cloud Computing Awareness course
CLDS-VCCF-0100
provides a 4-hour, interactive,
online learning experience. This self-paced eLearning course Duration: 4 hour(s)
is ideal for those who require
a basic understanding of the virtualization and cloud
computing concepts in a time efficient manner.
The course is designed for learners who need basic,
general-interest awareness — as part of a larger program
initiative — as opposed to the full certification courses,
Cloud Computing: Foundation eLearning and Virtu...

Virtualization Foundation (WBT)

The Virtualization: Foundation eLearning course is a 10-hour,
CLDS-VZFE-0100
interactive, online learning experience. The course provides
a balanced curriculum, addresses the business and technical Duration: 10 hour(s)
perspectives of virtualization, and explains how to adopt,
operate, and govern the cloud. The course enables
participants to successfully complete the associated
Virtualization: Foundation eLearning exam, given at the end
of the course.

In addition, this course complements the Cloud Computing
Foundation eLearnin...


CONTROL M

BMC Batch Impact Manager (WBT)

The BMC Batch Impact Manager online course provides BMC
AUTO-BIMM-0100
Control-M administrators and schedulers with the concepts
and knowledge required to install, configure, and start using Duration: 1 hour(s)
BMC Batch Impact Manager (BIM) to define, monitor, and
manage BIM services in the
Control-M/Enterprise Manager active environment.
BIM allows users to define BIM services, which consists of a
series of related jobs that are followed by a special type of
job known as a Control-M BIM job. Each Control-M BIM job
provides...

BMC Control-M 6.4: What's New (WBT)

The BMC Control-M 6.4: What's New online course is
CTRL-CMWN-0640
designed to introduce Control-M users and administrators to
the new features of the Control-M product line that enhance Duration: 1 hour(s)
security, extend auditing capabilities, lower the cost of
maintaining the batch scheduling environment, reduce
deployment time, provide new functionality in the user
interfaces, and extend product administration capabilities.
After completing the course, students will be able to describe
the most significant enhancements to th...

BMC Control-M Business Process Integration Suite (WBT)

The BMC Control-M Business Process Integration Suite online
AUTO-MBPI-0100
course provides BMC Control-M
administrators and schedulers with the concepts and Duration: 1 hour(s)
knowledge required to configure,
perform account setup, and start using each of the five
modules of the BMC Control-M Business
Process Integration Suite. These modules are:
BMC Control-M/CM for Java
BMC Control-M/CM for Messaging
BMC Control-M/CM for Web Services
Messaging Interface to Control-M
Web Services Interface to Control-M
The BMC Control-...


CONTROL M

BMC Control-M For Advanced File Transfer (WBT)

The BMC Control-M for Advanced File Transfer online course
AUTO-MAFT-0100
provides BMC Control-M administrators and schedulers with
the concepts and knowledge required to install, configure, Duration: 1 hour(s)
perform account setup, and start using BMC Control-M for
Advanced File Transfer in jobs that schedule the
management and movement of files using FTP and SFTP
protocols. BMC Control-M for Advanced File Transfer is an
FTP/SFTP client that allows you to watch and transfer files
from a local host to a remote host, from a remot...

BMC Control-M For Cloud (WBT)

The BMC Control-M for Cloud online course provides BMC
AUTO-MCLD-0100
Control-M administrators and schedulers
with the concepts and knowledge required to install, Duration: 1 hour(s)
configure, perform account setup, and start
using BMC Control-M for Cloud in jobs that automate tasks
for VMware, BMC BladeLogic, and
Amazon EC2 environments.
BMC Control-M for Cloud is an optional add-on to the BMC
Control-M solution, enabling you to
automate the process of allocating and dynamically changing
resources for virtual machines.

BMC Control-M For Databases (WBT)

The BMC Control-M for Databases online course provides
AUTO-MCMD-0100
BMC Control-M administrators and
schedulers with the concepts and knowledge required to Duration: 1 hour(s)
install, configure, perform account setup,
and start using BMC Control-M for Databases to define jobs
that automate database tasks.
BMC Control-M for Databases is a control module that
enables you to:
Connect to supported databases from a single computer with
a secure login
Define and monitor stored procedure, SQL script, SQL Server
Integration Servi...


CONTROL M

BMC Control-M for Distributed Systems 6.4: Certification Boot
Camp

This is a high-intensity immersion course designed to
CTRL-MDSB-0640
prepare students to take the BMC Certified Administrator:
BMC Control-M for Distributed Systems 6.4 test. The class Duration: 5 day(s)
days will be long (between 9 and 11 hours a day) and will
include additional reading assignments each evening. This
class covers topics from the BMC Control-M/Enterprise
Manager 6.4: Scheduling – Part 2, BMC Control-M/Enterprise
Manager 6.4: Scheduling – Part 3, and the BMC
Control-M/Enterprise Manager 6.4: Administering classes...

BMC Control-M For Informatica (WBT)

The BMC Control-M for Informatica online course provides
AUTO-MINF-0100
and start using BMC Control-M for Informatica in jobs that
control and monitor Informatica Power
Center workflows within Control-M.

BMC Control-M For Peoplesoft (WBT)

The BMC Control-M for PeopleSoft online course provides
AUTO-MOPS-0100
and start using BMC Control-M for PeopleSoft in jobs that
extend the capabilities of the PeopleSoft
platform. BMC Control-M for PeopleSoft enables you to:
» Define scheduling criteria for existing PeopleSoft jobs and
processes of any type using
BMC Control-M/Enterprise Manager
» Use job processing definiti...


CONTROL M

BMC Control-M For SAP (WBT)

The BMC Control-M for SAP online course provides BMC
AUTO-MSAP-0100
Control-M administrators and schedulers
with the concepts and knowledge required to install, Duration: 1 hour(s)
configure, perform account setup, and start
using BMC Control-M for SAP in jobs that schedule various
SAP tasks.
BMC Control-M for SAP provides a complete SAP-certified
interface for specific SAP environments.
The BMC Control-M for SAP user interface incorporates SAP
native terminology, and provides a
look and feel that is similar to SAP consoles.

BMC Control-M For SAP Business Objects (WBT)

The BMC Control-M for SAP Business Objects online course
AUTO-MSBO-0100
provides BMC Control-M administrators
and schedulers with the concepts and knowledge required to Duration: 1 hour(s)
install, configure, perform account
setup, and start using BMC Control-M for SAP Business
Objects in jobs that generate SAP Business
Objects reports.
Control-M for SAP Business Objects is a control module that
enables you to automate SAP Business
Objects report generation for Crystal reports, Web
Intelligence reports, Desktop Intelligence
...

BMC Control-M Option For Oracle Applications (WBT)

The BMC Control-M Option for Oracle Applications online
AUTO-MOOA-0100
course provides BMC Control-M
administrators and schedulers with the concepts and Duration: 1 hour(s)
knowledge required to install, configure,
perform account setup, and start using BMC Control-M
Option for Oracle Applications in jobs that
schedule Oracle E-Business Suite tasks.
BMC Control-M Option for Oracle Applications allows you to:
» Integrate Oracle Applications with other systems
» Enhance E-Business Suite scheduling capabilities
» Reduce error...


CONTROL M

BMC Control-M Self Service (WBT)

The BMC Control-M Self Service online course provides BMC
AUTO-MSLS-0100
Control-M administrators and
install, configure, and start using
BMC Control-M Self Service to monitor and manage the
Control-M/Enterprise Manager active
environment.
BMC Control-M Self Service is a web-based application that
allows users to view services, which are
containers of jobs, and analyze problematic services. After
identifying problems, users can resolve
them by perfor...

BMC Control-M Workload Automation 8.0: What’s New (WBT)

This course familiarizes Control-M operators, schedulers, and
AUTO-WAWN-0800
administrators to the new features and functionality
available in BMC Control-M Workload Automation v8.0. Duration: 2 hour(s)
Participants are introduced to the new Control-M Workload
Automation interface, including changes in terminology,
changes in how job definition changes are processed,
modifications to the Control-M/Server and Control-M/Agent,
updates to the installation process, and changes to
Control-M in the zOS platform. The upgrade process...

BMC Control-M/Enterprise Manager 6.3: Using (WBT)

The BMC Control-M/Enterprise Manager 6.3: Using tutorial is
CTRL-MOPR-0630
designed to provide Control-M Schedulers with the
knowledge and skills they require to navigate in a production Duration: 4 hour(s)
environment using the BMC Control-M/Enterprise Manager v.
6.3 user interface.


CONTROL M

BMC Control-M/Enterprise Manager 6.4: Administering

This course is designed for intermediate users who are
CTRL-MEMA-0640
comfortable with the basics of the BMC Control-M/Enterprise
Manager product, but are ready to delve into advanced Duration: 5 day(s)
product features and customization. Approximately six
months of experience using the product is assumed. Minor
emphasis is placed on running Control-M products on UNIX
platforms, but generally this course is applicable to both
UNIX and Microsoft Windows environments.

BMC Control-M/Enterprise Manager 6.4: Scheduling - Part 2

This course is designed for IT professionals who are
CTRL-MSP2-0640
responsible for using Control-M products to monitor and
manage a production environment, whose responsibilities Duration: 3 day(s)
include creating job definitions.
The course covers product usage of Control-M/EM and
Control-M/Desktop. Control-M/EM is a monitoring and
management tool for the enterprise production environment.
It allows users to manage job processing across all platforms
supported by Control-M and Control-M agents. Much of the
course covers the ...

BMC Control-M/Enterprise Manager 6.4: Scheduling - Part 3

This course is designed for Control-M users who have some
CTRL-MSP3-0640
experience with the product, and particularly are familiar
with the process of creating basic job processing definitions Duration: 2 day(s)
and monitoring the environment. The class is designed for
students who have completed the BMC Control-M/Enterprise
Manager 6.4: Scheduling – Part 2 class, who need more
advanced enterprise production management skills. The
topics go into greater depth in areas such as control
modules, AutoEdit variables, utilities, shou...


CONTROL M

BMC Control-M/Enterprise Manager 6.x: Scheduling - Part 1
(WBT)

The BMC Control-M/Enterprise Manager 6.x: Scheduling -
CTRL-MSP1-0630
Part 1 tutorial is designed to provide Control-M Schedulers
with the knowledge and skills they require to navigate in a Duration: 6 hour(s)
production environment using the BMC Control-M/Enterprise
Manager v. 6.3 user interface, and to create and schedule
basic jobs using Control-M/Desktop.

BMC Control-M/Enterprise Manager 7.0: Administering

This course provides instruction and hands-on practice in the
AUTO-MEMA-0700
setup, administration, and customization options of BMC
Control-M/Enterprise Manager (Control-M/EM), Duration: 5 day(s)
Control-M/Server, Control-M/Agent, Control-M Control
Modules, Control-M/Forecast, and BMC Batch Impact
Manager.
BMC Control-M/EM is a monitoring and management tool for
the enterprise batch scheduling environment. It allows users
to manage job processing across all platforms supported by
instances of Control-M/Server and Control-M/Ag...

18-Mar-13 Instructor-Led Classroom BMC - Egham, UK 7
22-Apr-13 Instructor-Led Online BMC - Online - AP 10
13-May-13 Instructor-Led Classroom BMC - Paris, FR 9


CONTROL M

BMC Control-M/Enterprise Manager 7.0: Foundation (WBT)

This is an introductory course designed to teach basic
AUTO-1EMF-0700
concepts of distributed Control-M, and to familiarize students
with the functionality of Control-M/Enterprise Manager and Duration: 6 hour(s)
the companion scheduling product, Control-M/Desktop.
The BMC Control-M/Enterprise Manager 7.0: Foundation
(WBT) teaches Control-M Schedulers and Batch Operators
how to navigate in a production environment using the
Control-M/Enterprise Manager user interface. The first two
modules teach the basic flow and functions of Co...

BMC Control-M/Enterprise Manager 7.0: Scheduling

The BMC Control-M/Enterprise Manager 7.0: Scheduling
AUTO-2EMS-0700
course provides IT professionals with the concepts and
hands-on experience of using distributed Control-M products Duration: 5 day(s)
to monitor and manage their production environment. The
course covers features and functionality found in both the
Control-M/EM and Control-M/Desktop interfaces, including
the creation and managing of job processing definitions.
Following the completion of this BMC Control-M/Enterprise
Manager 7.0: Scheduling course, you will ha...

22-Apr-13 Instructor-Led Classroom BMC - Paris, FR 10
27-May-13 Instructor-Led Classroom BMC - Paris, FR 9


CONTROL M

BMC Control-M/Forecast (WBT)

The BMC Control-M/Forecast online course provides BMC
AUTO-MFCT-0100
Control-M administrators and
install, configure, and start using
BMC Control-M/Forecast to display future job schedules, and
to analyze future batch flows of
selected jobs and business services using What-if scenarios.
Additionally, students will learn to generate reports based on
BMC Control-M/Forecast data.


D&A

BMC Analytics for BSM 7.6.01: Administering (WBT)

The BMC Analytics for BSM 7.6.01: Administering online
RSMG-ABSM-7601
course introduces students to the reporting capabilities of
BMC Analytics for BSM. The course focuses primarily on Duration: 3 hour(s)
giving students a basic understanding of the architecture,
concepts, configurations, and reporting functions.
Additionally, students will learn to create and customize
reports specific to their environment.

BMC Analytics for Business Service Management 7.6.04: Using
(WBT)

The BMC Analytics for Business Service Management 7.6.04:
SPPT-ABMU-0764
Using online course enables IT employees and managers to
execute, schedule, modify, and export various pre-existing Duration: 2 hour(s)
reports in BMC Analytics for BSM. The course also teaches
how to create new reports by using the SAP Business Objects
InfoView tool.
BMC Analytics for BSM brings siloed data together into a
business-intelligence solution that enables management to
make informed decisions based on real information and not
on assumptions. BMC...

BMC Dashboards for BSM 2.x: Administering (WBT)

This course covers the need for and importance of the BMC
RSMG-DBBA-0200
Dashboards for BSM product and its role in Business Service
Management (BSM) and IT management. Duration: 3 hour(s)

The primary topics of discussion include product
architecture, product installation, the role BMC Dashboards
for BSM plays in the enterprise, and the importance of
adequately planning for its installation. The two primary
dashboard consoles – the user console and the administrator
console – are also described.


D&A

BMC Dashboards for BSM 7.6.03: Administering and Using (WBT)

This course covers the need for and importance of the BMC
SPPT-DBMA-0763
Dashboards for BSM product and its role in Business Service
Management (BSM) and IT management. The primary topics Duration: 2 hour(s)
of discussion include product architecture, use of the
Administrator Console, and need for creating custom pods.
The course also helps you understand how you can use the
User Console to create and manage dashboards.


DISCOVERY

BMC Atrium CMDB 7.5: Administering - Part 1 (WBT)

The BMC Atrium CMDB 7.5: Administering – Part 1 course
RSMG-ACM1-0750
identifies basic BMC Atrium CMDB functionality. Concepts
are taught through engaging activities and demonstrations. Duration: 6 hour(s)

BMC Atrium CMDB 7.5: Administering - Part 2

BMC Atrium CMDB 7.5: Administering – Part 2 extends the
RSMG-ACM2-0750
concepts that were introduced in BMC Atrium CMDB 7.5:
Administering – Part 1. Students will learn how the Atrium Duration: 5 day(s)
product enables the ITIL® Configuration Management
process to function at its optimum level. The course is
structured using a real-world case study that represents
typical issues Configuration Managers deal with as they
begin to implement the Configuration Management Process
using BMC Atrium. The course will take the student from...

BMC Atrium CMDB 7.5: Administering - Part 3

BMC Atrium CMDB 7.5: Administering - Part 3 covers many
RSMG-ACM3-0750
advanced topics for the administration, implementation, and
configuration of the BMC Atrium CMDB. Topics include Duration: 5 day(s)
modeling complex applications; extending the Common Data
Model (CDM); building data transfers in the Atrium
Integration Engine (AIE) using XML and CSV files as data
sources; configuring the CMDB to support Asset
Management; reconciling across multiple discovery datasets;
integrating the CMDB with Web Services; and working with
va...



DISCOVERY

BMC Atrium CMDB 7.6.03: Administering - Part 1 (WBT)

This online course provides the basic fundamentals for using
RSMG-ACM1-0763
the BMC Atrium CMDB 7.6.03 product.
Duration: 6 hour(s)
BMC Atrium concepts, console features, and basic techniques
are taught using task demonstrations, and product
simulations. The self-paced module quizzes allow you to test
your skills along the way.

BMC Atrium CMDB 7.6.03: What's New (WBT)

This online course provides BMC Atrium CMDB 7.5 users,
RSMG-ACMW-0763
managers, administrators, and developers with an overview
of the new features and functionality of BMC Atrium CMDB Duration: 2 hour(s)
7.6.03.
Students are exposed to the enhanced Atrium Explorer
Interface; new deprecation model for backward compatibility
of CDM classes; automated row-level permissions on CIs and
relationships for groups; accurate software license
management; the performance enhancements in the
reconciliation of datasets; and the improved Nor...

BMC Atrium CMDB 7.6.04: Administering - Part 1 (WBT)

This online course provides the fundamentals for using the
RSMG-ACM1-0764
BMC Atrium CMDB 7.6.03 and 7.6.04 products.
Duration: 6 hour(s)
BMC Atrium concepts, console features, and basic techniques
are taught using task demonstrations and product
simulations. The self-paced module quizzes allow you to test
your skills as the course progresses.


DISCOVERY

BMC Atrium CMDB 7.6.04: Administering - Part 2

This course is designed for administrators and users
RSMG-ACM2-0764
responsible for administering or using the BMC Atrium CMDB
7.6.04 product. Duration: 5 day(s)
Participants will learn how to: use the BMC Atrium CMDB
Core Console to manage everything from the Common Data
Model (including using the new deprecation utility);
deprecate classes and attributes; create CIs; customize CI
searches by using the new query builder; control access to
the CMDB by applying permissions to specific instances; use
the new Atrium Integrator fe...

13-May-13 Instructor-Led Classroom BMC - Moscow, RU 10
13-May-13 Instructor-Led Classroom BMC - Sydney, AU 12
03-Jun-13 Instructor-Led Classroom BMC - McLean, VA 15


DISCOVERY

BMC Atrium CMDB 7.6.04: Administering - Part 3

This course covers advanced topics for the administration,
RSMG-ACM3-0764
implementation, and configuration of the BMC Atrium CMDB.
Through a combination of experience, lecture, lab exercises, Duration: 5 day(s)
interactive scenarios, and collaborative discussions, you will
learn to: model complex applications; extend the Common
Data Model (CDM); use the Pentaho Spoon graphical user
interface to build data transfer jobs with XML and CSV files
as data sources; debug data integration jobs in Spoon;
configure the CMDB to support As...

13-May-13 Instructor-Led Classroom Materna - Dortmund, DE 12
03-Jun-13 Instructor-Led Classroom BMC - Egham, UK 10
10-Jun-13 Instructor-Led Classroom BMC - McLean, VA 15
10-Jun-13 Instructor-Led Classroom BMC - Egham, UK 10

BMC Atrium CMDB 8.0.00: What's New (WBT)

The BMC Atrium CMDB 8.0.00: What’s New course is
SPPT-ACMW-0800
designed for CMDB administrators, configuration managers,
and application developers with previous BMC Atrium CMDB Duration: 2 hour(s)
7.6.04 education and experience. This self-paced course
introduces participants to the new features in BMC Atrium
CMDB 8.0.00.
The course is designed for individuals who have progressed
through the BMC Atrium CMDB 7.6.04 learning path and
want to learn how the new changes will impact the way they
perform key functions in the CMDB whe...


DISCOVERY

BMC Atrium Core CMDB 7.5: What's New (WBT)

This online course provides BMC Atrium CMDB 2.x managers,
RSMG-ACMW-0750
administrators, and developers with an overview of the new
features and functionality of BMC Atrium CMDB 7.5. Duration: 4 hour(s)


IDM

BMC Identity Management Suite 7.5: Core Components

This course encompasses the BMC Identity Management
BSMG-MSCC-0750
Suite v7.5 core components: the Suite 7.5 interface, User
Administration Manager, Password Manager, and Compliance Duration: 5 day(s)
Manager. In addition to gaining experience with the
installation and configuration of core components, you will
learn about Suite 7.5 architecture and the relationships
between various components.

BMC Identity Management: Administering - Part 1

This course provides instruction in the setup,
BSMG-SBAS-0330
implementation, and customization options of the Enterprise
SecurityStation (ESS) graphical user interface (GUI). Duration: 4 day(s)

BMC Identity Management: Administering - Part 2

This course provides instruction and hands-on practice in the
BSMG-SADV-0330
setup, implementation, and customization options of the
Enterprise SecurityStation (ESS) server, BMC Identity Duration: 4 day(s)
Management Agents, and BMC Identity
Management/Password Manager. Recommended for exits
and pre/post scripts: UNIX Shell script programming,
Windows Batch programming, or TCL script programming.
Basic knowledge of the functioning of the Enterprise
SecurityStation (ESS) Console or Windows GUI is also
recommended.


ITIL

Airport Simulation - BSM International

Airport Simulation – BSM International is designed to provide
ITIL-ASIM-0100
an understanding of
IT Service Management processes and functions. This Duration: 1 day(s)
workshop uses simulation and experiential learning to give
the student a better understanding of the process
requirements that underpin a successful enterprise
management or business impact management
implementation. At the conclusion of the one-day training,
each student will have a better understanding of how the IT
Infrastructure Library (ITIL®) best practice...

IT Service Management Reflection Workshop

The ITSM Reflection Workshop is a one-day interactive
ITIL-3RWS-0100
course facilitated by
BMC Educational Services instructors. Workshop participants Duration: 1 day(s)
will be able to map their own environments to the principles
taught in the Airport Simulation - BSM International course.
At the end of the workshop, teams will have mapped a
maturity path for selected processes, people skills, and
applications, and will have created possible scenarios to
improve communication, cooperation, and unity between IT
and Businesses...

ITIL®: Service Design Lifecycle

The intermediate level ITIL®: Service Design Lifecycle
ITIL-SDLC-0100
course offers the ability to specialize in the Service Design
stage of the ITIL Service Lifecycle. It covers an introduction Duration: 4 day(s)
to the Service Lifecycle, the principles, processes, functions,
and activities within the Service Design stage of the ITIL
Service Lifecycle, along with technology and implementation
considerations. This lifecycle stage focuses on enabling
Service Delivery by designing services in-line with the
Service Strategy. An int...




ITIL

ITIL®: Awareness (WBT)

This three-hour course introduces the IT Infrastructure
ITIL-3FAW-0100
Library®
(ITIL®) and its proven processes for successfully managing Duration: 3 hour(s)
IT infrastructures. Participants gain awareness of ITIL
methodologies, concepts, and terminology and become
conversant in the business value of ITIL.ITIL® is a
Registered Trade Mark of the Cabinet Office

ITIL®: Continual Service Improvement Lifecycle

The intermediate level ITIL®: Continual Service
ITIL-CSIL-0100
Improvement Lifecycle course offers the ability to specialize
in the Continual Service Improvement stage of the ITIL Duration: 4 day(s)
Service Lifecycle. It covers an introduction to the Service
Lifecycle, the principles, processes, functions and activities
within the Continual Service Improvement stage of the ITIL
considerations. This lifecycle stage focuses on enabling
service improvement through a contro...

ITIL®: Foundation (WBT)

This 16.50-hour course introduces learners to the Lifecycle
ITL9321E
of managing IT Services to deliver to business expectations.
It offers concrete foundation knowledge of the core Duration: 17 hour(s)
disciplines of ITIL®. Exclusive course features include the
scenario-based training approach, a Quick Reference Card,
and a First Aid Kit.
The simulation in the course allows participants to attend a
Virtual Training Conference at the majestic Royal Chao
Phraya Hotel in Bangkok. In this virtual atmosphere, learners
attend di...




ITIL

ITIL®: Foundation and Examination

This course introduces the IT Infrastructure Library®
ITIL-3FEI-0100
(ITIL®) and the concept of
IT Service Management (ITSM). It outlines the processes Duration: 3 day(s)
required to deliver, measure, and improve IT services. This
course also provides a comprehensive look at the concepts
and terminology necessary for Foundation level
understanding of ITIL.

Note: The ILO version of this course (online) requires
participants who want to become
certified to take the ITIL® V3: Foundation and Examination
course through PSI, BMC...

15-Apr-13 Instructor-Led Classroom BMC - Sydney, AU 11
29-Apr-13 Instructor-Led Classroom BMC - Melbourne, AU 12

ITIL®: Managing Across the Lifecycle

This intermediate-level course offers candidates the ability to
ITIL-3MAL-0100
achieve the ITIL® Expert certification upon passing the ITIL:
Managing Across the Lifecycle exam. This certification Duration: 5 day(s)
completes the ITIL Intermediate Lifecycle and Capability
streams by focusing on the ancillary knowledge required to
implement and manage the necessary skills associated with
the use of the lifecycle practices. Participants will learn to
implement, manage, and improve Service Management
according to ITIL guidelines. An...




ITIL

ITIL®: Operational Support and Analysis Capability

The intermediate level ITIL® Operational Support and
ITIL-OSAC-0100
Analysis course offers a role-based hands-on experience and
in-depth coverage of the Operational Support and Analysis Duration: 5 day(s)
cluster of processes and functions according to ITIL. An
interactive approach is used, combining lecture, discussion,
and exercises.
Note: Candidates are required to read the APMG Terms and
Conditions carefully before signing up for the class.
ITIL® is a Registered Trade Mark of the Cabinet Office.

ITIL®: Planning Protection and Optimization Capability

The intermediate level ITIL®: Planning, Protection and
ITIL-PPOC-0100
Optimization course offers a role based hands-on experience
and in-depth coverage of the Planning, Protection, and Duration: 5 day(s)
Optimization cluster of processes and functions according to
ITIL. An interactive approach is used combining lecture,
discussion, and exercises.
Conditions carefully before signing up for the class.ITIL® is
a Registered Trade Mark of the Cabinet Office.

ITIL®: Release, Control and Validation Capability

The intermediate level ITIL®: Release, Control and
ITIL-RCVC-0100
Validation Capability course offers a role based hands-on
experience and in-depth coverage of the Release, Control, Duration: 5 day(s)
and Validation cluster of processes and functions according
to ITIL. An interactive approach is used combining lecture,



ITIL

ITIL®: Service Offerings and Agreements Capability

The intermediate level ITIL®: Service Offerings and
ITIL-SOAC-0100
Agreements Capability course offers a role based hands-on
experience and in-depth coverage of the Service Offerings Duration: 5 day(s)
and Agreements cluster of processes and functions according
to ITIL. An interactive approach is used combining lecture,

ITIL®: Service Operation Lifecycle

The intermediate level ITIL®: Service Operation Lifecycle
ITIL-SOLC-0100
course offers the ability to specialize in the Service Operation
to the Service Lifecycle, the principles, processes, functions
and activities within the Service Operation stage of the ITIL
considerations. This lifecycle stage focuses on organizing and
maintaining the day-to-day Service Operation. An interactive
appro...

ITIL®: Service Strategy Lifecycle

The intermediate level ITIL®: Service Strategy Lifecycle
ITIL-SSLC-0100
course offers the ability to specialize in the Service Strategy
to the Service Lifecycle, the principles, processes, functions
and activities within the Service Strategy stage of the ITIL
considerations. This lifecycle stage focuses on the value of IT
services and how to achieve alignment with business goals.
An intera...



ITIL

ITIL®: Service Transition Lifecycle

The intermediate level ITIL®: Service Transition Lifecycle
ITIL-STLC-0100
course offers the ability to specialize in the Service
Transition stage of the ITIL Service Lifecycle. It covers an Duration: 4 day(s)
introduction to the Service Lifecycle, the principles,
processes, functions, and activities within the Service
Transition stage of the ITIL Service Lifecycle, along with
technology and implementation considerations. This lifecycle
stage focuses on putting services into operation without
disruption to the business. An intera...



Other

BMC IT Business Management 7.6.04: Overview (WBT)

This web based training provides administrators and their
SPPT-ITBO-0764
managers with the information needed to use BMC IT
Business Management 7.6.04 to implement and deliver Duration: 3 hour(s)
service cost management, demand management, resource
management, supplier management, and financial planning
and budgeting.

BMC Mainview For DB2 (WBT)

The BMC MainView for DB2 online course provides systems
AUTO-MVFD-1010
programmers and database administrators with an overview
of how to access and utilize DB2 system and application Duration: 1 hour(s)
performance monitoring and analysis functions within BMC
MainView for DB2.

BMC Mainview for IMS (WBT)

The BMC MainView for IMS online course provides systems
AUTO-MVIM-0460
programmers and database administrators with an overview
of how to navigate within MainView for IMS to access and Duration: 1 hour(s)
utilize system and application performance monitoring within
BMC MainView for IMS.

BMC Mainview for Websphere Application Server (WBT)

The BMC MainView for WebSphere Application Server online
AUTO-MWAS-0310
course provides administrators with an overview of how to
access and utilize system and application performance Duration: 1 hour(s)
monitoring and analysis functions within BMC MainView for
WebSphere Application Server.


Other

BMC Network Automation 8.1: Foundation

The BMC Network Automation 8.1: Foundation course
AUTO-BNAF-0810
presents information on how to use
BMC Network Automation 8.1 to administer networks on a Duration: 3 day(s)
day-to-day basis. This course provides extensive hands-on
exercises with the software user interface and covers all
major aspects of using the software.
The BMC Network Automation 8.1: Foundation course also
presents information on installing and configuring the
Microsoft Windows version of the software, integrating the
software with
third-party softwa...



PPM

BMC Event Manager 7.x: Administering

To get the most value from Business Service Management
RSMG-BEMG-0720
(BSM), you need to get the most value from BMC Event
Manager. This course teaches the basic concepts of BMC Duration: 5 day(s)
Event Manager and covers product installation,
administration, configuration, event collectors and groups,
policies, rule writing, class definitions, command line
interface (CLI), and event management. Hands-on labs allow
the participants to experience and experiment with the
concepts presented in the class.

This course is targeted ...

BMC Performance Manager Console 7.8: Administering - Part 1

This course is the 'flagship' for all BMC Performance Manager
IFMG-BAP1-0780
Infrastructure Solution
courses. It is designed for administrators beginning to work Duration: 5 day(s)
with the product and teaches
you how to implement and manage the BMC Performance
Manager for Servers and BMC
Performance Manager for Console products.
In this course, you will learn the architecture and the core
concepts of the BMC
Performance Manager Infrastructure Solution software. The
course includes instruction on
key areas of the software,...

08-Apr-13 Instructor-Led Classroom ITConcepts - Bonn, DE 10


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