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Mobile & Wireless Practice




                  QuickCast
                  Mobile Application Management (MAM) –
                  A Key & Core Enterprise Mobility Solution Component
   June 2012


                  By: Eric Klein– Senior Analyst




                                                           © 2012 VDC Research QuickCast
                                                                        Mobile & Wireless
vdcresearch.com
Recording Available


                        A full audio recording is available for download at:
            http://vdcresearch.com/market_research/mobile_wireless/freeresearch.aspx




                                                                               © 2012 VDC Research QuickCast
                                                                                            Mobile & Wireless
vdcresearch.com
About Us


                  Market Intelligence for Technology Vendors & Investors
                     Direct-Contact Primary Market Research
                     Deeply Segmented Data
                     Expert Insights
                     Validated Results

                  Custom Consulting Services for Your Most Critical Business Decisions
                     Research-Based Consulting
                     Transparent Tools & Methodology
                      o Highly Customized Survey Guides & Output Templates
                      o Sophisticated Market Estimate & Forecast Models
                      o Detailed, Flexible Stakeholder Maps & Profiles
                      o Industry Development Scenarios
                      o Market Opportunity Fit Screening, Rating & Ranking


                                                                             © 2012 VDC Research QuickCast
                                                                                          Mobile & Wireless
vdcresearch.com
Our Core Coverage Areas




                          AutoID              Embedded Hardware & Systems




                  Embedded Software & Tools        Mobile & Wireless




                                                                       © 2012 VDC Research QuickCast
                                                                                    Mobile & Wireless
vdcresearch.com
Ways to Work With Us




Our market research is the basis for the many other ways that VDC can help you to grow your business. Our clients rely on us to
provide actionable insights that support their most important strategic initiatives including: corporate development
projects, opportunity assessments and lead generation programs.

                                                                                                     © 2012 VDC Research QuickCast
                                                                                                                  Mobile & Wireless
 vdcresearch.com
Today’s Speaker


                    Eric Klein
                     Senior Analyst, Mobile & Wireless

                    Eric is a market research and consulting professional specializing in the
                    design, analysis, and delivery of project-based research. Over the past 15 years, Eric has
                    worked with a wide array of firms across a number of industries, leading quantitative and
                    qualitative research in areas such as innovation in enterprise software, supply chain risk
                    management, manufacturing operations / automation, and IT spending research. Eric
                    has worked in a variety of market research and management roles, providing market
                    data and competitive intelligence to Fortune 500 firms. His previous employers include:
                    AMR Research, The Yankee Group, and Affiliated Computer Services (ACS). Eric holds
                    a Bachelor of Science in Finance from Boston University.




For complimentary insights and marketing data:

            http://blog.vdcresearch.com/mobile_and_wireless/


                                                                                           © 2012 VDC Research QuickCast
                                                                                                        Mobile & Wireless
 vdcresearch.com
Today’s Agenda

                     Key Finding from our Mobile App
                     Management (MAM) Report
                     The Meta-Trends Impacting the Market
                     MAM in Context of Enterprise Mobility




                                               © 2012 VDC Research QuickCast
                                                            Mobile & Wireless
vdcresearch.com                                                vdcresearch.com
Critical Takeaways
Mobile Application Management (MAM) has quickly become a “core” component to an enterprise mobility
solution
Market Overview                                                                  Does your organization currently support
  BYOD (Bring Your Own Device) is top of mind for many CIOs and IT               or plan to support a BYOD (Bring Your
     personnel as they grapple with managing and expanding their mobile                Own Device) mobile policy*?
     workforce. BYOD has impacted decision making                                                 (% Respondents, N= 238)
     on enterprise mobility investment and strategies across all industries
     regardless of size.
                                                                                                       11%
    Mobile application management (MAM) platforms and associated tools
     have quickly become key mobility solution components for
                                                                                                                             27%
     organizations with established mobile workforces.

    IT personnel experienced with mobile device management (MDM)
     solutions are recognizing that while their existing device management
     platforms can provision mobile applications, that additional application
     level security capabilities are required for their increasingly diverse             33%
     mobile deployment environments.
    MDM vendors have recognized this paradigm, and many have
     expanded their solution range to include MAM capabilities.

    Curated and private app stores will enable IT personnel to manage and                                              28%
     control application distribution and provisioning amongst their mobile
     workforce – most importantly, these solutions will help to:
       o Mitigate security risks
       o Reduce administrative costs                                                         YES, currently have a BYOD policy in place
       o Improve visibility into application usage / adoption                                YES, plan to implement a BYOD policy

    Our data indicates that 27% off organization that we surveyed have a                    NO
     BYOD policy in place for their mobile workforce – 28%                                   Don't know / not sure
     of our survey respondents are were planning to implement a BYOD
     policy in the next 12 months.
                                                                                *By mobile policy, we mean specific guidelines that have been put in
                                                                                place and are typically enforced by your IT organization around the
                                                                                provisioning of applications, device management, and technical
                                                                                support of employee-owned mobile devices in the workplace.

                                                                                                                     © 2012 VDC Research QuickCast
                                                                                                                                  Mobile & Wireless
 vdcresearch.com
Meta-Trends Impacting the Enterprise
The lines are blurring between point solutions around core mobility components as mobile-oriented ISVs
strive to become end-to-end mobile solution providers …




                            As part of their internal and customer-facing mobile-enablement initiatives, organizations
                            will be well served by reviewing existing business processes to uncover process re-design
                            opportunities in a new, mobile context.



                            Organizations that have made mobility investments have likely deployed an MDM solution
                            to ensure that mobile users, applications and databases is appropriately secured with
                            techniques such as multi-factor authentication. This will be critical moving forward as
                            organization grant access to corporate data to their increasingly remote workforce.


                            Mobile application enablement can bring an organization the ability to leverage the
                            potential of its enterprise applications for both its internal and customer-facing business
                            applications. Additionally, advancements in mobile AD platforms is giving IT organizations
                            easy to use, intuitive tools to create custom mobile applications.


                            New methods to secure corporate data have emerged that will give CIOs the confidence
                            and peace of mind to extend access to data behind the corporate firewall to their on-the-
                            go employees and remote workforce. Organizations will be best served by evaluating
                            MAM solutions to provision, control and maintain the growing number of mobile
                            applications that their employees and customers are taking advantage of.




                                                                                              © 2012 VDC Research QuickCast
                                                                                                           Mobile & Wireless
 vdcresearch.com
MAM: Lifting the Barriers of Mobile Application Enablement
MAM solutions continue to broaden as vendors recognize the need to provide flexibility to accommodate
a wide-variety of corporate environments …


                                                             Analytics to Identify
                                                               Usage Patterns


                             “Social” Elements to Rate                                     Sandboxing Apps via a
                               & Recommend Apps                                              Secure Container




                Application Level DLP                                                                        Version Control
                 via “App Wrapping”                                                                          & Management




          Whitelist / Blacklist                                                                                  App Catalogs to Curate
             Capabilities                                                                                        Custom / Trusted Apps




      Establish / Enforce                                                                                              App Decommission
       Mobile Policies                                                                                                End-of-Life / Data Wipe




   The MAM segment has become quickly become very crowded with a startups and established mobile-oriented ISVs (primarily MDM and MEAP vendors) all
    vying for marketshare in this nascent market. Most prominent MDM and MEAP vendors have expanded their solution range to include many key and “core”
    MAM capabilities.
   Pure-play MAM vendors such as Apperian, AppCentral, App47, and Partnerpedia were early to market with their offerings. These vendors have also
    succeeded in developing sales channels for their solutions and have.


                                                                                                                        © 2012 VDC Research QuickCast
                                                                                                                                     Mobile & Wireless
 vdcresearch.com
Strategic Insights 2012: Enterprise Mobility Solutions Market


Final Deliverables
Track 1: FastForward: Insight for Leaders
Track 2: Enterprise & Government Mobility Hardware
Track 3: Enterprise Mobility – Professional Services
Track 4: Enterprise Mobility – Software
           Volume 1: Mobile Device Management

           Volume 2: Mobile Enterprise Application Platforms (MEAP)

           Volume 3: Mobile OS & Mobile Developer Analysis

           Volume 4: Mobile Enterprise Application Software

           Volume 5: Mobile Application Management (MAM) / Enterprise Application Stores (EAS) | JUNE

Track 5: Enterprise Mobility – Industry & Application Markets
Track 6: Government Mobility – Vertical Markets
Track 7: Enterprise Mobility – Total Cost of Ownership & ROI Models




                                                                                                 © 2012 VDC Research QuickCast
                                                                                                              Mobile & Wireless
 vdcresearch.com
Thank You for Attending this VDC Webcast.

For more information please contact:

                      Mike Collette – Vice President, Sales & Enterprise Accounts
                      info@vdcresearch.com | 508.653.9000 x112

                      David Krebs – Vice President

                      Eric Klein – Senior Analyst

                      Balca Korkut – Analyst

                      Britt Libby – Analyst




For complimentary insights and marketing data:

            http://blog.vdcresearch.com/mobile_and_wireless/


                                                                                    © 2012 VDC Research QuickCast
                                                                                                 Mobile & Wireless
 vdcresearch.com

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Mobile Application Management - A Key & Core Enterprise Mobility Solution Component

  • 1. Mobile & Wireless Practice QuickCast Mobile Application Management (MAM) – A Key & Core Enterprise Mobility Solution Component June 2012 By: Eric Klein– Senior Analyst © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 2. Recording Available A full audio recording is available for download at: http://vdcresearch.com/market_research/mobile_wireless/freeresearch.aspx © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 3. About Us Market Intelligence for Technology Vendors & Investors  Direct-Contact Primary Market Research  Deeply Segmented Data  Expert Insights  Validated Results Custom Consulting Services for Your Most Critical Business Decisions  Research-Based Consulting  Transparent Tools & Methodology o Highly Customized Survey Guides & Output Templates o Sophisticated Market Estimate & Forecast Models o Detailed, Flexible Stakeholder Maps & Profiles o Industry Development Scenarios o Market Opportunity Fit Screening, Rating & Ranking © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 4. Our Core Coverage Areas AutoID Embedded Hardware & Systems Embedded Software & Tools Mobile & Wireless © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 5. Ways to Work With Us Our market research is the basis for the many other ways that VDC can help you to grow your business. Our clients rely on us to provide actionable insights that support their most important strategic initiatives including: corporate development projects, opportunity assessments and lead generation programs. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 6. Today’s Speaker Eric Klein Senior Analyst, Mobile & Wireless Eric is a market research and consulting professional specializing in the design, analysis, and delivery of project-based research. Over the past 15 years, Eric has worked with a wide array of firms across a number of industries, leading quantitative and qualitative research in areas such as innovation in enterprise software, supply chain risk management, manufacturing operations / automation, and IT spending research. Eric has worked in a variety of market research and management roles, providing market data and competitive intelligence to Fortune 500 firms. His previous employers include: AMR Research, The Yankee Group, and Affiliated Computer Services (ACS). Eric holds a Bachelor of Science in Finance from Boston University. For complimentary insights and marketing data: http://blog.vdcresearch.com/mobile_and_wireless/ © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 7. Today’s Agenda Key Finding from our Mobile App Management (MAM) Report The Meta-Trends Impacting the Market MAM in Context of Enterprise Mobility © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com vdcresearch.com
  • 8. Critical Takeaways Mobile Application Management (MAM) has quickly become a “core” component to an enterprise mobility solution Market Overview Does your organization currently support  BYOD (Bring Your Own Device) is top of mind for many CIOs and IT or plan to support a BYOD (Bring Your personnel as they grapple with managing and expanding their mobile Own Device) mobile policy*? workforce. BYOD has impacted decision making (% Respondents, N= 238) on enterprise mobility investment and strategies across all industries regardless of size. 11%  Mobile application management (MAM) platforms and associated tools have quickly become key mobility solution components for 27% organizations with established mobile workforces.  IT personnel experienced with mobile device management (MDM) solutions are recognizing that while their existing device management platforms can provision mobile applications, that additional application level security capabilities are required for their increasingly diverse 33% mobile deployment environments.  MDM vendors have recognized this paradigm, and many have expanded their solution range to include MAM capabilities.  Curated and private app stores will enable IT personnel to manage and 28% control application distribution and provisioning amongst their mobile workforce – most importantly, these solutions will help to: o Mitigate security risks o Reduce administrative costs YES, currently have a BYOD policy in place o Improve visibility into application usage / adoption YES, plan to implement a BYOD policy  Our data indicates that 27% off organization that we surveyed have a NO BYOD policy in place for their mobile workforce – 28% Don't know / not sure of our survey respondents are were planning to implement a BYOD policy in the next 12 months. *By mobile policy, we mean specific guidelines that have been put in place and are typically enforced by your IT organization around the provisioning of applications, device management, and technical support of employee-owned mobile devices in the workplace. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 9. Meta-Trends Impacting the Enterprise The lines are blurring between point solutions around core mobility components as mobile-oriented ISVs strive to become end-to-end mobile solution providers … As part of their internal and customer-facing mobile-enablement initiatives, organizations will be well served by reviewing existing business processes to uncover process re-design opportunities in a new, mobile context. Organizations that have made mobility investments have likely deployed an MDM solution to ensure that mobile users, applications and databases is appropriately secured with techniques such as multi-factor authentication. This will be critical moving forward as organization grant access to corporate data to their increasingly remote workforce. Mobile application enablement can bring an organization the ability to leverage the potential of its enterprise applications for both its internal and customer-facing business applications. Additionally, advancements in mobile AD platforms is giving IT organizations easy to use, intuitive tools to create custom mobile applications. New methods to secure corporate data have emerged that will give CIOs the confidence and peace of mind to extend access to data behind the corporate firewall to their on-the- go employees and remote workforce. Organizations will be best served by evaluating MAM solutions to provision, control and maintain the growing number of mobile applications that their employees and customers are taking advantage of. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 10. MAM: Lifting the Barriers of Mobile Application Enablement MAM solutions continue to broaden as vendors recognize the need to provide flexibility to accommodate a wide-variety of corporate environments … Analytics to Identify Usage Patterns “Social” Elements to Rate Sandboxing Apps via a & Recommend Apps Secure Container Application Level DLP Version Control via “App Wrapping” & Management Whitelist / Blacklist App Catalogs to Curate Capabilities Custom / Trusted Apps Establish / Enforce App Decommission Mobile Policies End-of-Life / Data Wipe  The MAM segment has become quickly become very crowded with a startups and established mobile-oriented ISVs (primarily MDM and MEAP vendors) all vying for marketshare in this nascent market. Most prominent MDM and MEAP vendors have expanded their solution range to include many key and “core” MAM capabilities.  Pure-play MAM vendors such as Apperian, AppCentral, App47, and Partnerpedia were early to market with their offerings. These vendors have also succeeded in developing sales channels for their solutions and have. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 11. Strategic Insights 2012: Enterprise Mobility Solutions Market Final Deliverables Track 1: FastForward: Insight for Leaders Track 2: Enterprise & Government Mobility Hardware Track 3: Enterprise Mobility – Professional Services Track 4: Enterprise Mobility – Software Volume 1: Mobile Device Management Volume 2: Mobile Enterprise Application Platforms (MEAP) Volume 3: Mobile OS & Mobile Developer Analysis Volume 4: Mobile Enterprise Application Software Volume 5: Mobile Application Management (MAM) / Enterprise Application Stores (EAS) | JUNE Track 5: Enterprise Mobility – Industry & Application Markets Track 6: Government Mobility – Vertical Markets Track 7: Enterprise Mobility – Total Cost of Ownership & ROI Models © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 12. Thank You for Attending this VDC Webcast. For more information please contact: Mike Collette – Vice President, Sales & Enterprise Accounts info@vdcresearch.com | 508.653.9000 x112 David Krebs – Vice President Eric Klein – Senior Analyst Balca Korkut – Analyst Britt Libby – Analyst For complimentary insights and marketing data: http://blog.vdcresearch.com/mobile_and_wireless/ © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com

Editor's Notes

  1. VDC Research Group (VDC) provides exceptionally detailed direct-contact primary market research and consulting services to many of the world's largest technology suppliers, innovative start-ups and leading investors.
  2. The firm is organized around six practices, each with its own focused area of coverage, but all committed to the firm’s core philosophy.
  3. Moving forward consumerization of IT (CoIT) and BYOD policies will have a profound impact on mobile application enablement in the enterprise – while there has been notable attrition in BlackBerry deployments, fragmentation remains an issue and the need for self-service tools will increase as mobile workforces expand.
  4. BYOD (Bring Your Own Device) is top of mind for CIOs as they grapple with managing and expanding their mobile workforce. Enterprise-grade solutions have emerged to deal with the device diversity that is the hallmark of a BYOD environment, yet many implementations are limited to generic mobile device management (MDM) to provision and secure mobile devices. Indeed, MDM is foundational and required for many organizations that have invested in a mobile strategy for their workforce – however, modern solutions have emerged that offer new methods to secure corporate data that will give CIOs the confidence and peace of mind to extend access to corporate data to their remote mobile workforce.The enterprise mobility solutions market is evolving very quickly – the vendor landscape has become crowded, and pace of change in mobile platform and innovation coming from important mobile startups will continue to challenge CIOs and IT organizations moving forward – market leaders will be well served by regularly evaluating new technologies as they come to market as they can help to achieve competitive advantage.
  5. No phone extensions for any analysts.