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How Digital Marketing
will Change in 2020 and Beyond?
By,
Venkatrangan . R
ASTROLOGY of MARKETING
About Me
• Independent Marketing consultant and trainer
• Former Digital Marketing Trainer, Program Architect @ Techlogik & Manipal
Global
• Former Head Marketing @ Finnew Solutions, a funded FinTech startup
• Former Country Co-Lead – Marketing @ Headstart Network
• Ex - (Razorfish, NiYO, Zinios Technologies, InKnowTech, Netmojo and Musicperk)
• MBA (Marketing), Telecom Engineer
Venkatrangan.R (Venkat)
Award-winning Senior Marketer | Strategic Consultant |
Digital Marketing Trainer | Speaker | Startup Enabler
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My Talks….
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Ask @
Slido.com
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Now, World!
http://www.internetlivestats.com/
http://www.internetlivestats.com/one
-second/
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Now, World!
• World Population - 7.7 Bn
• Internet users - 4.2 BN
• Mobile users - 5.1 BN
• Active Social Media users – 3.3 BN
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• Internet users in India - 481 Mn
• Active social media users – 250 Mn
• Unique Mobile Users – 844 Mn
• Active Smartphone Users – 530 Mn
• Facebook Users - 270 Mn
• Twitter Users - 100 Mn (33 Mn MAUs)
• LinkedIn Users - 52 Mn
• Second Largest Internet Economy and Third Largest Smartphone
Economy
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Current State of Digital Marketing in India
Current State of Digital Marketing in India
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Current State of Digital Marketing in India
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Current State of Digital Marketing in India
Current State of Digital Marketing in India
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Why Future?
• For decision makers who have to strategize and plan ahead,
this helps to know:
o What kind of talent to hire?
o Team composition.
o Which channels to focus on?
o How much budgets to demand?
o Where to allocate budgets ?
o Where to focus their time, efforts, manpower on?
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Digital Marketers
– King of Good Times
• Due to surge in entrepreneurship and in
concepts like personal branding, more
brands getting created .
• Brands need marketing and marketers. So,
more demand for digital marketers as well.
• Greater demand to get re-skilled and trained
in digital marketing.
• Digital Industry will produce more than 20
lakhs job in India by 2020.
• Good time for Ecosystem - DM Agencies,
Institutes, Trainers, Consultants and Experts.
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AI and ML
• Artificial Intelligence and Machine Learning set to transform marketing
operations.
• More automation, affordable automations.
• Marketing biggies like Facebook and Google investing a lot of time and effort
in coming up with intelligent solutions . (Smart Campaigns, Image Recognition,
Chatbots)
• Startups mushrooming with solutions as well. (Adalyz, Chatfuel,
LeadGenerator)
• MarTech space hotting up with these solutions.
• Won’t replace digital marketers. Focus on better solutions leaving the
mundane to the machines.
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They Don’t Exist
https://thispersondoesnotexist.com/
https://thiscatdoesnotexist.com/
https://thisairbnbdoesnotexist.com/
Credits: Rajesh Prajapati
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More Data Collection
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Intelligence Needs Data
More Data Collection
• AI clubbed with data is going to be even more potent. (IBM Dir of Modern
Marketing)
• The biggies like Google and Facebook collecting more data about users.
(Even if not on that platform)
• More power to brands to target its audience in unexpected ways. (Eg:
Target, Pregnancy)
• Every single data point about a user will be used for targeting.
(Personalization)
• Raise data privacy concerns and push governments for tighter regulations.
• More people coming online to the digital bandwagon.
• More interaction time (with digital platforms.) (84%)
• Which means more opportunities to collect data.
• It’s a cycle.
• Emergence of ‘Permission Marketing’
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Mobile first & On-the-Go Consumption
• West – Desktop, Laptop.
• East, MENA and Africa - first digital device is handheld devices.
• Why mobile?
o More data collection due to many sensors.
o Less bootup time.
o Features like camera, GPS, QR scanner, etc.
o Check on bed.
o Google to prioritise mobile friendly websites.
• Brands prefer mobile first - mobile app or mobile website first, desktop
website later. Eg: Instagram, Uber, Ola.
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Mobile first & On-the-Go Consumption
(Contd…)
• Majority of traffic from mobile devices. Eg:
Linkedin, Facebook, Google, Youtube.
• Desktops and laptops were used more at
work.
• Now: Remote working more popular.
Flexibility to work from mobile devices.
(BYOD)
• Busy lifestyles. Instant gratification. Less
relaxed hands and mind.
• Brands need to focus on short-form content.
• Brands need to target mobile.
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Video and Audio
(Podcasts, Voice Search)
• The next wave of digital adopters are going to be more non-English speaking/semi-literates
or illiterates.
• Text for all languages not scalable.
• Easy streaming even in remote areas with internet at high speed and inexpensive rates.
• Videos and audios to break the language barrier.
• Also, they are disabled friendly (blind/deaf), elderly-friendly, children-friendly (visuals) and
even, parrot-friendly.
• Easy content generation, even on mobile, with increasing device and platform capabilities.
• On-the-go consumption. Can read on the go.
• Emergence of platforms like Tik Tok, Sharechat, Like, etc.
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Video and Audio
Video:
• LinkedIn added support for video ads.
• IGTV, Instagram’s own video platform got launched.
• Google search algorithms are showing videos above other
text based results.
Audio:
• Google released a podcast app.
• Double Click platform supports audio ads now.
• Facebook experimenting audio stories now.
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Voice Search
• Voice search gaining more prominence in Google search.
• Voice search requires less effort than typing.
• Also, thanks to Amazon Echo, Google Home.
• More people will use long tail keywords. Focus there.
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Content for Vernacular Languages
• More video and audio consumption, more non-text content.
• More lower tier population will lead to more vernacular content.
• The value of the content lies in its idea - Doesn’t matter which
language the content is in or which format the content is in.
• Can be repurposed into any other format (Video/audio/presentation,
etc) across languages.
• Now: One needs to currently know English to be an ace digital
marketer.
• Future: Knowledge of more Indian languages critical. More people can
become Digital Marketers.
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Content for Vernacular Languages
• Major platforms still don't support all the languages in India.
Emergence of Tech platforms focused on vernacular
languages like Vokal (Vernacular Quora), Sharechat, etc.
• Rather than text format, it is easier to launch ads in regional
languages in video, image or audio formats. This takes out the
dependency on the platform to support a language. For the
platform, be it any language, end of day, its just data.
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Unique Content for Futuristic Devices
• Marketing starts with Content.
• Content to be created for where the target audience spends
most time.
• Past: Laptops, feature phones, smartphones, tablets.
• Affordable devices, more capabilities.
• People adopt devices, brands need to be ready with content
to target them there.
• VR headsets, Smartwatches, IoT based devices, Car
infotainment systems, Driverless vehicle systems.
• Tip: Save them time, effort and money by producing common
content for all devices. (One size fits all)
• Content focused SEO.
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Video ads over OTT
• Video ads existed for decades.
• TV, Youtube, Facebook, Instagram, LinkedIn.
• OTT: Amazon Prime, Netflix, Hotstar, Sun Next, Paytm, Flipkart,
etc.
• OTT: More Platforms, More content, More Traffic.
• OTT relied on Google Ad network to show ads. Now, their own.
• When more brands, native self serve platforms to automate ad
sales.
• Now, no common ad platform.
• Common platform for ads across all OTT platforms, social media
platforms and Google ads network.
• TV (STB) connected to internet. So, its all content.
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Increased Digital Inclusion
• Lower tier towns, villages and countries such as Africa and elderly
(retired) folks joining digital.
• Now, only ~40% of world population is digital. Mostly young from the
west or global metros.
• Past Barriers: Cost of going digital, language barrier, educational
barrier, lack of proper device and lack of tech knowledge.
• Now: Affordable devices, Increased connectivity, Affordable data
availability, Easy UX.
• More people spending more Digital time.
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More Omni-channel/Phygital Solutions
• Several places don’t even have electricity,
yet.
• Offline will not vanish. Online and offline
will coexist.
• Both will serve different sets of target
customers.
• Both will fuse together, leveraging best of
both, blur the lines between physical and
digital.
• New, unseen, innovative solutions to
seamlessly migrate between offline and
online.
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Emergence of Community Marketing
• 2018 - Major tech platforms like Facebook and LinkedIn gave huge push
towards communities. Major feature announcements and algorithm
tweaks.
• Instagram too announced a closed friends feature.
• Brands can become members, post and engage on communities.
• WhatsApp admins being able to prevent members from porting.
• Future: Convergence of communities.
• Next steps - start monetizing:
• Allowing owners to charge for memberships.
• Allowing owners to earn by showing ads on communities.
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Transformation of Social Networks
• People becoming fed up with social media. Going offline.
• Treated like products and not customers.
• Not adding value to life.
• Biggies struggling for new ideas on features introduction.
• For brands, quality of traffic from social media lesser than
search.
Future:
• Emergence of Personal Branding – image building.
• Preference for More social, Less Business. Seeing and Being
seen by people who matter.
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Emergence of WhatsApp
• Used more by lower tier India, vernacular India, semi Literate or
illiterate masses, the Sixty-plus – retired.
• 2018-19: New feature introductions almost every week including
venturing into payments/fintech space, Fingerprint lock, Dark
mode, etc.
• WhatsApp Business – 1 year up. 6 countries. 5 Mn users. Used for
sales, customer service, community. 3 new features.
• Advertising coming to WhatsApp status in 2019.
• Push into developing markets. WhatsApp team in India, TV ads.
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Feel free to connect with me on:
 Email: venkat.bsbs@gmail.com
 LinkedIn: www.linkedin.com/in/venkatrangan-r /Profile name: Venkatrangan R
 Facebook: http://Facebook.com/venky86
 Quora: https://www.quora.com/profile/Venkatrangan-Gokul
 Yourquote: Venkatrangan Gokul
 Instagram: @venkatrangan_gokul
 Medium: medium.com/@staynatural
 Twitter: @VenkatranganR
 Tumblr: https://www.tumblr.com/blog/lifeconversation
with a line of introduction that you found me through this event.
Ask on Sli.do 49
Digital Marketing
WhatsApp Newsletter
• If you wish to receive regular Digital Marketing & Entrepreneurship
industry updates & insights from me on WhatsApp, please get in touch
with me after my talk.
• Consider this like a 'WhatsApp Newsletter' .
Note:
• Daily max 1-2 updates.
• No sales. It's about sharing knowledge & learning together.
• You can opt out anytime.
• Won't always be self - promotional. But, they will add value.
• I reserve the final right to send updates, even if you indicate 'yes' here.
• You won't be part of a group. You will receive message individually.
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POLL - Feedback Time
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Q & A
Ask on Sli.do 52
Ask on Sli.do 53

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ASTROLOGY of MARKETING - How Digital Marketing will Change in 2020 and Beyond?

  • 1. How Digital Marketing will Change in 2020 and Beyond? By, Venkatrangan . R ASTROLOGY of MARKETING
  • 2. About Me • Independent Marketing consultant and trainer • Former Digital Marketing Trainer, Program Architect @ Techlogik & Manipal Global • Former Head Marketing @ Finnew Solutions, a funded FinTech startup • Former Country Co-Lead – Marketing @ Headstart Network • Ex - (Razorfish, NiYO, Zinios Technologies, InKnowTech, Netmojo and Musicperk) • MBA (Marketing), Telecom Engineer Venkatrangan.R (Venkat) Award-winning Senior Marketer | Strategic Consultant | Digital Marketing Trainer | Speaker | Startup Enabler Ask on Sli.do 2
  • 6. Now, World! • World Population - 7.7 Bn • Internet users - 4.2 BN • Mobile users - 5.1 BN • Active Social Media users – 3.3 BN Ask on Sli.do 6
  • 7. • Internet users in India - 481 Mn • Active social media users – 250 Mn • Unique Mobile Users – 844 Mn • Active Smartphone Users – 530 Mn • Facebook Users - 270 Mn • Twitter Users - 100 Mn (33 Mn MAUs) • LinkedIn Users - 52 Mn • Second Largest Internet Economy and Third Largest Smartphone Economy Ask on Sli.do 7 Current State of Digital Marketing in India
  • 8. Current State of Digital Marketing in India Ask on Sli.do 8
  • 9. Ask on Sli.do 9 Current State of Digital Marketing in India
  • 10. Ask on Sli.do 10 Current State of Digital Marketing in India
  • 11. Current State of Digital Marketing in India Ask on Sli.do 11
  • 13. Why Future? • For decision makers who have to strategize and plan ahead, this helps to know: o What kind of talent to hire? o Team composition. o Which channels to focus on? o How much budgets to demand? o Where to allocate budgets ? o Where to focus their time, efforts, manpower on? Ask on Sli.do 13
  • 15. Digital Marketers – King of Good Times • Due to surge in entrepreneurship and in concepts like personal branding, more brands getting created . • Brands need marketing and marketers. So, more demand for digital marketers as well. • Greater demand to get re-skilled and trained in digital marketing. • Digital Industry will produce more than 20 lakhs job in India by 2020. • Good time for Ecosystem - DM Agencies, Institutes, Trainers, Consultants and Experts. Ask on Sli.do 15
  • 16. AI and ML • Artificial Intelligence and Machine Learning set to transform marketing operations. • More automation, affordable automations. • Marketing biggies like Facebook and Google investing a lot of time and effort in coming up with intelligent solutions . (Smart Campaigns, Image Recognition, Chatbots) • Startups mushrooming with solutions as well. (Adalyz, Chatfuel, LeadGenerator) • MarTech space hotting up with these solutions. • Won’t replace digital marketers. Focus on better solutions leaving the mundane to the machines. Ask on Sli.do 16
  • 18. More Data Collection Ask on Sli.do 18 Intelligence Needs Data
  • 19. More Data Collection • AI clubbed with data is going to be even more potent. (IBM Dir of Modern Marketing) • The biggies like Google and Facebook collecting more data about users. (Even if not on that platform) • More power to brands to target its audience in unexpected ways. (Eg: Target, Pregnancy) • Every single data point about a user will be used for targeting. (Personalization) • Raise data privacy concerns and push governments for tighter regulations. • More people coming online to the digital bandwagon. • More interaction time (with digital platforms.) (84%) • Which means more opportunities to collect data. • It’s a cycle. • Emergence of ‘Permission Marketing’ Ask on Sli.do 19
  • 24. Mobile first & On-the-Go Consumption • West – Desktop, Laptop. • East, MENA and Africa - first digital device is handheld devices. • Why mobile? o More data collection due to many sensors. o Less bootup time. o Features like camera, GPS, QR scanner, etc. o Check on bed. o Google to prioritise mobile friendly websites. • Brands prefer mobile first - mobile app or mobile website first, desktop website later. Eg: Instagram, Uber, Ola. Ask on Sli.do 24
  • 25. Mobile first & On-the-Go Consumption (Contd…) • Majority of traffic from mobile devices. Eg: Linkedin, Facebook, Google, Youtube. • Desktops and laptops were used more at work. • Now: Remote working more popular. Flexibility to work from mobile devices. (BYOD) • Busy lifestyles. Instant gratification. Less relaxed hands and mind. • Brands need to focus on short-form content. • Brands need to target mobile. Ask on Sli.do 25
  • 26. Video and Audio (Podcasts, Voice Search) • The next wave of digital adopters are going to be more non-English speaking/semi-literates or illiterates. • Text for all languages not scalable. • Easy streaming even in remote areas with internet at high speed and inexpensive rates. • Videos and audios to break the language barrier. • Also, they are disabled friendly (blind/deaf), elderly-friendly, children-friendly (visuals) and even, parrot-friendly. • Easy content generation, even on mobile, with increasing device and platform capabilities. • On-the-go consumption. Can read on the go. • Emergence of platforms like Tik Tok, Sharechat, Like, etc. Ask on Sli.do 26
  • 27. Video and Audio Video: • LinkedIn added support for video ads. • IGTV, Instagram’s own video platform got launched. • Google search algorithms are showing videos above other text based results. Audio: • Google released a podcast app. • Double Click platform supports audio ads now. • Facebook experimenting audio stories now. Ask on Sli.do 27
  • 28. Voice Search • Voice search gaining more prominence in Google search. • Voice search requires less effort than typing. • Also, thanks to Amazon Echo, Google Home. • More people will use long tail keywords. Focus there. Ask on Sli.do 28
  • 30. Content for Vernacular Languages • More video and audio consumption, more non-text content. • More lower tier population will lead to more vernacular content. • The value of the content lies in its idea - Doesn’t matter which language the content is in or which format the content is in. • Can be repurposed into any other format (Video/audio/presentation, etc) across languages. • Now: One needs to currently know English to be an ace digital marketer. • Future: Knowledge of more Indian languages critical. More people can become Digital Marketers. Ask on Sli.do 30
  • 31. Content for Vernacular Languages • Major platforms still don't support all the languages in India. Emergence of Tech platforms focused on vernacular languages like Vokal (Vernacular Quora), Sharechat, etc. • Rather than text format, it is easier to launch ads in regional languages in video, image or audio formats. This takes out the dependency on the platform to support a language. For the platform, be it any language, end of day, its just data. Ask on Sli.do 31
  • 34. Unique Content for Futuristic Devices • Marketing starts with Content. • Content to be created for where the target audience spends most time. • Past: Laptops, feature phones, smartphones, tablets. • Affordable devices, more capabilities. • People adopt devices, brands need to be ready with content to target them there. • VR headsets, Smartwatches, IoT based devices, Car infotainment systems, Driverless vehicle systems. • Tip: Save them time, effort and money by producing common content for all devices. (One size fits all) • Content focused SEO. Ask on Sli.do 34
  • 36. Video ads over OTT • Video ads existed for decades. • TV, Youtube, Facebook, Instagram, LinkedIn. • OTT: Amazon Prime, Netflix, Hotstar, Sun Next, Paytm, Flipkart, etc. • OTT: More Platforms, More content, More Traffic. • OTT relied on Google Ad network to show ads. Now, their own. • When more brands, native self serve platforms to automate ad sales. • Now, no common ad platform. • Common platform for ads across all OTT platforms, social media platforms and Google ads network. • TV (STB) connected to internet. So, its all content. Ask on Sli.do 36
  • 41. Increased Digital Inclusion • Lower tier towns, villages and countries such as Africa and elderly (retired) folks joining digital. • Now, only ~40% of world population is digital. Mostly young from the west or global metros. • Past Barriers: Cost of going digital, language barrier, educational barrier, lack of proper device and lack of tech knowledge. • Now: Affordable devices, Increased connectivity, Affordable data availability, Easy UX. • More people spending more Digital time. Ask on Sli.do 41
  • 42. More Omni-channel/Phygital Solutions • Several places don’t even have electricity, yet. • Offline will not vanish. Online and offline will coexist. • Both will serve different sets of target customers. • Both will fuse together, leveraging best of both, blur the lines between physical and digital. • New, unseen, innovative solutions to seamlessly migrate between offline and online. Ask on Sli.do 42
  • 44. Emergence of Community Marketing • 2018 - Major tech platforms like Facebook and LinkedIn gave huge push towards communities. Major feature announcements and algorithm tweaks. • Instagram too announced a closed friends feature. • Brands can become members, post and engage on communities. • WhatsApp admins being able to prevent members from porting. • Future: Convergence of communities. • Next steps - start monetizing: • Allowing owners to charge for memberships. • Allowing owners to earn by showing ads on communities. Ask on Sli.do 44
  • 46. Transformation of Social Networks • People becoming fed up with social media. Going offline. • Treated like products and not customers. • Not adding value to life. • Biggies struggling for new ideas on features introduction. • For brands, quality of traffic from social media lesser than search. Future: • Emergence of Personal Branding – image building. • Preference for More social, Less Business. Seeing and Being seen by people who matter. Ask on Sli.do 46
  • 47. Emergence of WhatsApp • Used more by lower tier India, vernacular India, semi Literate or illiterate masses, the Sixty-plus – retired. • 2018-19: New feature introductions almost every week including venturing into payments/fintech space, Fingerprint lock, Dark mode, etc. • WhatsApp Business – 1 year up. 6 countries. 5 Mn users. Used for sales, customer service, community. 3 new features. • Advertising coming to WhatsApp status in 2019. • Push into developing markets. WhatsApp team in India, TV ads. Ask on Sli.do 47
  • 49. Feel free to connect with me on:  Email: venkat.bsbs@gmail.com  LinkedIn: www.linkedin.com/in/venkatrangan-r /Profile name: Venkatrangan R  Facebook: http://Facebook.com/venky86  Quora: https://www.quora.com/profile/Venkatrangan-Gokul  Yourquote: Venkatrangan Gokul  Instagram: @venkatrangan_gokul  Medium: medium.com/@staynatural  Twitter: @VenkatranganR  Tumblr: https://www.tumblr.com/blog/lifeconversation with a line of introduction that you found me through this event. Ask on Sli.do 49
  • 50. Digital Marketing WhatsApp Newsletter • If you wish to receive regular Digital Marketing & Entrepreneurship industry updates & insights from me on WhatsApp, please get in touch with me after my talk. • Consider this like a 'WhatsApp Newsletter' . Note: • Daily max 1-2 updates. • No sales. It's about sharing knowledge & learning together. • You can opt out anytime. • Won't always be self - promotional. But, they will add value. • I reserve the final right to send updates, even if you indicate 'yes' here. • You won't be part of a group. You will receive message individually. Ask on Sli.do 50
  • 51. POLL - Feedback Time Ask on Sli.do 51
  • 52. Q & A Ask on Sli.do 52

Editor's Notes

  1. Question: How many Digital Marketers here? How many of you do Digital Marketing for Indian audience, not global?
  2. https://www.slideshare.net/DataReportal/digital-2018-q4-global-digital-statshot-october-2018-v2?ref=https://thenextweb.com/contributors/2018/10/17/q4-2018-internet-report-almost-4-2-billion-humans-are-online/
  3. http://www.iamai.in/media/details/4990 https://www.moneycontrol.com/news/business/startup/digital-india-internet-user-base-to-cross-500-mn-by-june-2018-says-iamai-2512075.html https://datareportal.com/reports/digital-2018-india http://www.punjabnewsline.com/news/india-to-have-530-mn-smartphone-users-in-2018-study-46
  4. Source: Recode.net
  5. Source: Emarketer
  6. Source: Emarketer
  7. Source: Emarketer
  8. - How do you think digital marketing will pan out in 2020 and beyond?
  9. - How do you think digital marketing will pan out in 2020 and beyond?
  10. http://dsim.in/blog/2017/09/16/scope-indian-digital-marketers-2020-beyond/ https://timesofindia.indiatimes.com/trend-tracking/data-engineers-digital-marketers-software-architects-most-difficult-to-hire/articleshow/58508524.cms?from=mdr
  11. This website generates random images of people who doesn’t even exist, using AI algorithm.
  12. https://www.youtube.com/watch?v=3HyrRrDGz64 https://www.youtube.com/watch?v=PVgFBcjBpMY
  13. https://www.youtube.com/watch?v=NrmMk1Myrxc&feature=youtu.be https://www.youtube.com/watch?v=fCti4EDT5rk&feature=youtu.be