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Citizens, government and business
The State of the State 2017-18
UK Public Sector | #stateofstate
Contents
Introduction 01
Government in numbers 02
Public finances 03
Citizen lens 04
Public lens 05
Business lens 06
Northern Ireland 07
Scotland 08
Introduction
The State of the State report provides a unique,
independent analysis of the UK public sector. It is
produced in collaboration with think tank, Reform,
and the insight is informed by interviews with public
sector leaders and an analysis of government data.
About this year’s report
This year’s The State of the State finds the UK government amid the complex
and politically-charged challenge of leaving the EU. But while exit issues may
dominate headlines, public services face more local and immediate challenges
as they cope with rising demand, ongoing budget pressures and heightened
concerns over social inequality.
The report is constructed around three distinctive perspectives – the citizen
lens, the public sector leader lens and the business lens.
The citizen lens examines public attitudes towards the state,
informed by a survey of more than 1,000 UK adults from
every region and country of the UK.
The public sector lens explores how its leaders see their
challenges, informed by interviews with more than 45 senior
figures from England, Northern Ireland, Scotland and Wales.
The business lens reflects on what businesses want from the
local public sector, informed by a survey of more than 1,000
UK businesses.
01
65.6 million
UK population
45.7 million
Electors
6 thousand
Public sector organisations
5.4 million
Employed by the public sector
Government in numbers
Figure 1.
Government will spend £802 billion
in 2017-18 (figures in £ billion)
Government income will be £744 billion
in 2017-18 (figures in £ billion)
Industry, agriculture and employment
Public order and safety
Health
Social protection
Housing and environment
Transport
Debt interest
Other
Defence
Personal social services
Education
23 32
34
36
37
46
48
50
102
149
245
Source: Spring Budget 2017, HM Treasury
Government income will be £744 billion
in 2017-18 (figures in £ billion)
Health
Social protection
Housing and environment
Transport
Debt interest
Other
Defence
Education
Council tax
Excise duties
Corporation tax
Other (non-taxes)
Business rates
Income tax
National Insurance
Other (taxes)
VAT
30
32
48
52
54
80
130
143
175
This year, the government is
expected to borrow £58 billion.
This financial year the government will spend £802 billion
and raise £744 billion
How government will spend
£802 billion in 2017-18
How government will generate
£744 billion in 2017-18
02
Deficit elimination goes on
Globally, the 2010-15 UK government stood out in its commitment to austerity measures compared to
relatively modest reductions elsewhere across the G7 nations. This year, the UK’s deficit is expected to
come down to £58.3 billion.
Public finances
Figure 3. The path of deficit reduction
Source: Office for Budget Responsibility
£billionat2016-17prices
0
20
40
60
80
100
120
140
160
180
‘21–‘22‘20–‘21‘19–‘20‘18–‘19‘17–‘18‘16–‘17‘15–‘16‘14–‘15‘13–‘14‘12–‘13‘11–‘12‘10–‘11‘09–‘10
Forecast
The path of deficit reduction
The summit of the debt mountain
Official forecasts suggest that government debt
could peak in this financial year at £1.8 trillion
representing 88 per cent of GDP. Government debt
comes at a price; this year the government will
spend £41.5 billion on interest.
Is this the end of austerity?
While public attitudes towards austerity have
hardened, the UK’s deficit still stands at £58 billion
and government debt has reached £1.8 trillion. The
government remains committed to eliminating the
deficit and paying down debt, and so a blend of
continued austerity and tax adjustments may be
required.
Public spending in the G7Figure 2. Public spending in the G7
Source: IMF World Economic Outlook, April 2017
PublicspendingasapercentageofGDP
30
35
40
45
50
55
60
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
France
Italy
GermanyGermany
Canada
UK
Japan
US
03
Citizen lens
The citizen lens examines public attitudes towards the state, informed by a survey of more than 1,000 UK adults from every region and country
of the UK. This lens revealed:
Attitudes towards
austerity have shifted
Support for austerity has halved since 2010
from 59%to 22%
The number of people experiencing austerity has risen
from 27%to 33%
People are uninformed, unconvinced and
unprepared for their own social care
Many wrongly believe social care is free and
provided by the NHS
55%believe it is their responsibility to fund
their care yet only 35%have taken steps
to prepare financially
Support continues to grow for
extending public services – even
if tax rises are needed
The number of people with the view that services
should be extended despite tax implications has grown
from 59%in 2016 to 63%in 2017
Citizens trust government
with their data – as long
as certain rules apply
More people trust government
with data than companies
56%trust government with their personal data
31%trust companies with their personal data
04
The public sector lens explores how its leaders see their challenges, informed by interviews with more than 45 senior figures from England,
Northern Ireland, Scotland and Wales. This lens shows:
Public lens
Demand is as much of an issue as austerity
“We’re seeing demand growth outstripping the
growth in resources and outstripping the ability of
business-as-usual savings to bridge the gap.”
Inequality has risen to the top of the agenda
“Everything boils down to having a resilient and inclusive
economy. Inclusivity has become everything.”
Exiting the EU has brought uncertainty – but limited
consequences to date
“People in the media talk about challenges in the workforce. We have
a number of staff anxious about the situation, but not overly so.
The uncertainty is the position. It’s not the thing, it’s the vacuum.”
The boundaries between the public and private sectors
continue to blur
“We need to pause and think about how we want to
transform the public sector with the private sector.
If not, we will have an ever decreasing circle.”
Digital has changed the public sector’s world
“As the world gets more technologically connected, the ability
to affect our lives through tech-related crime gets bigger.”
05
40%reduce
business rates
The business lens reflects on what businesses want from the local public sector, informed by a survey of more than 1,000 UK businesses.
This lens finds:
Collaboration between businesses and
councils is critical to local economic success
Businesses tend to think that the local public
sector does not understand its needs
Most businesses know little or nothing about
what the council does to support them
Businesses are split on their confidence
in councils to attract new business and
investment
Top 3 local business priorities
for councils
Figure 25. Biggest obstacles to local business success
Which two or three, if any, of the following would you say are the biggest obstacles to the success
of your business in general?
Base: 1010 UK businesses (online)
31%
28%
22%
21%
20%
15%
11%
11%
10%
6%
4%
Competition in the market in your area
Late payments/cash flow issues
General regulations/red tape
Taxes
Staff recruitment and skills
Competition from online businesses
Lack of support from government/council
Availability/cost of suitable premises
Accessing finance
Planning/building regulations
Local infrastructure
Top obstacles to local business success
Business lens
28%invest
in town centres
27%invest
directly in local
infrastructure
06
Northern Ireland
Much of 2017 has seen Northern Ireland at the forefront of political and economic uncertainty in the UK – uniquely exposed to Brexit and without
a sitting executive. Economically, the country has remained resilient however, numerous factors – not least the border, the strong agri-food sector
and high levels of EU funding – could make Northern Ireland’s economy particularly exposed to Brexit uncertainties in the year ahead.
Factors contributing to increased uncertainty around Brexit
0.3 per cent
first quarter economic growth – higher than UK-wide growth
2.4 per cent
estimated annual growth compared to the UK rate of 2 per cent
High levels of EU funding
The border
Strong agri-food sector
Absence of an Executive has created a leadership vacuum
“Whitehall is listening and they are
reading the material we’re sending in.”
“Without ministers, we’re seeing a slow
degradation of public services.”
“I worry that the civil service has not been
recruiting and we’re getting pretty old…
we’re stagnating as an organisation.”
07
Scotland’s maturity as a devolved administration has been rapid. Since devolution twenty years ago, the Scottish Parliament has become embedded
in national life, a dynamic political landscape has been established and the Scottish Government has exercised its independence by charting its own,
distinctive course.
Scotland is a significant
beneficiary of EU funding.
While the country is home to 8.5 per cent of the UK
population, it expected to receive 14 per cent of EU
funding coming into the UK between 2013 and 2020.
Scotland
Priorities
Demand outstripping supply and budgets
Political uncertainty as a result of Brexit
Talent issues
Inequality issues
“It feels like our financial survival is increasingly
dependent on non-recurring sources of
funding. It’s not sustainable. (NHS CEO)”
“We’ve benefitted hugely from EU funding and
we need to know how that will be replaced.”
“Our real problem is coping with growth.
We have to think through everything
from housing to office supply. Everyone’s
got adult growth. We’ve got that plus
more, without any more money.”
08
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), a UK private company limited by guarantee, and
its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.co.uk/about
for a detailed description of the legal structure of DTTL and its member firms.
Deloitte LLP is the United Kingdom member firm of DTTL.
This publication has been written in general terms and therefore cannot be relied on to cover specific situations; application
of the principles set out will depend upon the particular circumstances involved and we recommend that you obtain
professional advice before acting or refraining from acting on any of the contents of this publication. Deloitte LLP would
be pleased to advise readers on how to apply the principles set out in this publication to their specific circumstances.
Deloitte LLP accepts no duty of care or liability for any loss occasioned to any person acting or refraining from action as
a result of any material in this publication.
© 2017 Deloitte LLP. All rights reserved.
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its
registered office at 2 New Street Square, London EC4A 3BZ, United Kingdom. Tel: +44 (0) 20 7936 3000 Fax: +44 (0) 20 7583 1198.
Designed and produced by The Creative Studio at Deloitte, London. J13019

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The State of the State 2017

  • 1. Citizens, government and business The State of the State 2017-18 UK Public Sector | #stateofstate
  • 2. Contents Introduction 01 Government in numbers 02 Public finances 03 Citizen lens 04 Public lens 05 Business lens 06 Northern Ireland 07 Scotland 08
  • 3. Introduction The State of the State report provides a unique, independent analysis of the UK public sector. It is produced in collaboration with think tank, Reform, and the insight is informed by interviews with public sector leaders and an analysis of government data. About this year’s report This year’s The State of the State finds the UK government amid the complex and politically-charged challenge of leaving the EU. But while exit issues may dominate headlines, public services face more local and immediate challenges as they cope with rising demand, ongoing budget pressures and heightened concerns over social inequality. The report is constructed around three distinctive perspectives – the citizen lens, the public sector leader lens and the business lens. The citizen lens examines public attitudes towards the state, informed by a survey of more than 1,000 UK adults from every region and country of the UK. The public sector lens explores how its leaders see their challenges, informed by interviews with more than 45 senior figures from England, Northern Ireland, Scotland and Wales. The business lens reflects on what businesses want from the local public sector, informed by a survey of more than 1,000 UK businesses. 01
  • 4. 65.6 million UK population 45.7 million Electors 6 thousand Public sector organisations 5.4 million Employed by the public sector Government in numbers Figure 1. Government will spend £802 billion in 2017-18 (figures in £ billion) Government income will be £744 billion in 2017-18 (figures in £ billion) Industry, agriculture and employment Public order and safety Health Social protection Housing and environment Transport Debt interest Other Defence Personal social services Education 23 32 34 36 37 46 48 50 102 149 245 Source: Spring Budget 2017, HM Treasury Government income will be £744 billion in 2017-18 (figures in £ billion) Health Social protection Housing and environment Transport Debt interest Other Defence Education Council tax Excise duties Corporation tax Other (non-taxes) Business rates Income tax National Insurance Other (taxes) VAT 30 32 48 52 54 80 130 143 175 This year, the government is expected to borrow £58 billion. This financial year the government will spend £802 billion and raise £744 billion How government will spend £802 billion in 2017-18 How government will generate £744 billion in 2017-18 02
  • 5. Deficit elimination goes on Globally, the 2010-15 UK government stood out in its commitment to austerity measures compared to relatively modest reductions elsewhere across the G7 nations. This year, the UK’s deficit is expected to come down to £58.3 billion. Public finances Figure 3. The path of deficit reduction Source: Office for Budget Responsibility £billionat2016-17prices 0 20 40 60 80 100 120 140 160 180 ‘21–‘22‘20–‘21‘19–‘20‘18–‘19‘17–‘18‘16–‘17‘15–‘16‘14–‘15‘13–‘14‘12–‘13‘11–‘12‘10–‘11‘09–‘10 Forecast The path of deficit reduction The summit of the debt mountain Official forecasts suggest that government debt could peak in this financial year at £1.8 trillion representing 88 per cent of GDP. Government debt comes at a price; this year the government will spend £41.5 billion on interest. Is this the end of austerity? While public attitudes towards austerity have hardened, the UK’s deficit still stands at £58 billion and government debt has reached £1.8 trillion. The government remains committed to eliminating the deficit and paying down debt, and so a blend of continued austerity and tax adjustments may be required. Public spending in the G7Figure 2. Public spending in the G7 Source: IMF World Economic Outlook, April 2017 PublicspendingasapercentageofGDP 30 35 40 45 50 55 60 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 France Italy GermanyGermany Canada UK Japan US 03
  • 6. Citizen lens The citizen lens examines public attitudes towards the state, informed by a survey of more than 1,000 UK adults from every region and country of the UK. This lens revealed: Attitudes towards austerity have shifted Support for austerity has halved since 2010 from 59%to 22% The number of people experiencing austerity has risen from 27%to 33% People are uninformed, unconvinced and unprepared for their own social care Many wrongly believe social care is free and provided by the NHS 55%believe it is their responsibility to fund their care yet only 35%have taken steps to prepare financially Support continues to grow for extending public services – even if tax rises are needed The number of people with the view that services should be extended despite tax implications has grown from 59%in 2016 to 63%in 2017 Citizens trust government with their data – as long as certain rules apply More people trust government with data than companies 56%trust government with their personal data 31%trust companies with their personal data 04
  • 7. The public sector lens explores how its leaders see their challenges, informed by interviews with more than 45 senior figures from England, Northern Ireland, Scotland and Wales. This lens shows: Public lens Demand is as much of an issue as austerity “We’re seeing demand growth outstripping the growth in resources and outstripping the ability of business-as-usual savings to bridge the gap.” Inequality has risen to the top of the agenda “Everything boils down to having a resilient and inclusive economy. Inclusivity has become everything.” Exiting the EU has brought uncertainty – but limited consequences to date “People in the media talk about challenges in the workforce. We have a number of staff anxious about the situation, but not overly so. The uncertainty is the position. It’s not the thing, it’s the vacuum.” The boundaries between the public and private sectors continue to blur “We need to pause and think about how we want to transform the public sector with the private sector. If not, we will have an ever decreasing circle.” Digital has changed the public sector’s world “As the world gets more technologically connected, the ability to affect our lives through tech-related crime gets bigger.” 05
  • 8. 40%reduce business rates The business lens reflects on what businesses want from the local public sector, informed by a survey of more than 1,000 UK businesses. This lens finds: Collaboration between businesses and councils is critical to local economic success Businesses tend to think that the local public sector does not understand its needs Most businesses know little or nothing about what the council does to support them Businesses are split on their confidence in councils to attract new business and investment Top 3 local business priorities for councils Figure 25. Biggest obstacles to local business success Which two or three, if any, of the following would you say are the biggest obstacles to the success of your business in general? Base: 1010 UK businesses (online) 31% 28% 22% 21% 20% 15% 11% 11% 10% 6% 4% Competition in the market in your area Late payments/cash flow issues General regulations/red tape Taxes Staff recruitment and skills Competition from online businesses Lack of support from government/council Availability/cost of suitable premises Accessing finance Planning/building regulations Local infrastructure Top obstacles to local business success Business lens 28%invest in town centres 27%invest directly in local infrastructure 06
  • 9. Northern Ireland Much of 2017 has seen Northern Ireland at the forefront of political and economic uncertainty in the UK – uniquely exposed to Brexit and without a sitting executive. Economically, the country has remained resilient however, numerous factors – not least the border, the strong agri-food sector and high levels of EU funding – could make Northern Ireland’s economy particularly exposed to Brexit uncertainties in the year ahead. Factors contributing to increased uncertainty around Brexit 0.3 per cent first quarter economic growth – higher than UK-wide growth 2.4 per cent estimated annual growth compared to the UK rate of 2 per cent High levels of EU funding The border Strong agri-food sector Absence of an Executive has created a leadership vacuum “Whitehall is listening and they are reading the material we’re sending in.” “Without ministers, we’re seeing a slow degradation of public services.” “I worry that the civil service has not been recruiting and we’re getting pretty old… we’re stagnating as an organisation.” 07
  • 10. Scotland’s maturity as a devolved administration has been rapid. Since devolution twenty years ago, the Scottish Parliament has become embedded in national life, a dynamic political landscape has been established and the Scottish Government has exercised its independence by charting its own, distinctive course. Scotland is a significant beneficiary of EU funding. While the country is home to 8.5 per cent of the UK population, it expected to receive 14 per cent of EU funding coming into the UK between 2013 and 2020. Scotland Priorities Demand outstripping supply and budgets Political uncertainty as a result of Brexit Talent issues Inequality issues “It feels like our financial survival is increasingly dependent on non-recurring sources of funding. It’s not sustainable. (NHS CEO)” “We’ve benefitted hugely from EU funding and we need to know how that will be replaced.” “Our real problem is coping with growth. We have to think through everything from housing to office supply. Everyone’s got adult growth. We’ve got that plus more, without any more money.” 08
  • 11. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.co.uk/about for a detailed description of the legal structure of DTTL and its member firms. Deloitte LLP is the United Kingdom member firm of DTTL. This publication has been written in general terms and therefore cannot be relied on to cover specific situations; application of the principles set out will depend upon the particular circumstances involved and we recommend that you obtain professional advice before acting or refraining from acting on any of the contents of this publication. Deloitte LLP would be pleased to advise readers on how to apply the principles set out in this publication to their specific circumstances. Deloitte LLP accepts no duty of care or liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication. © 2017 Deloitte LLP. All rights reserved. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 2 New Street Square, London EC4A 3BZ, United Kingdom. Tel: +44 (0) 20 7936 3000 Fax: +44 (0) 20 7583 1198. Designed and produced by The Creative Studio at Deloitte, London. J13019