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How To Negotiate Effectively
Towards A Practical Agreement And
A Sustainable Business Relationship
…saving time, money, and stress
Victor Konijn

+61 2 9401 5516
victor.konijn@plutoniczoo.com.au

Version 1.4, Oct 2013
Tension?
Tension?
• Looking to close a deal?
• Wishing you could make others do something?

• Feeling stuck with a business partner?
• Is your conflict costing you $$$?
• Need to bring difficult people into line?
• Want to negotiate with confidence?
Slide 2 of 24
© Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved

How To Negotiate Effectively Workbook Intro

2
Purpose of negotiations
An effective negotiation…

connects two or more parties,
determines future steps together,
brings joint actions to life.
Slide 3 of 24
© Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved

How To Negotiate Effectively Workbook Intro

3
Negotiation goals
• Explain and learn what's important for
each party in the relationship
• Find and define common ground
• Use every opportunity to practice together,
how to deal with differences,
talking and listening,
preventing or resolving escalated conflict
Slide 4 of 24
© Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved

How To Negotiate Effectively Workbook Intro

4
Negotiation checkpoints
1. Understand purpose of all discussions
2. Express expectations
3. Anticipate issues
4. Balance interests realistically

5. Communicate inclusively
Slide 5 of 24
© Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved

How To Negotiate Effectively Workbook Intro

5
Workbook
• Plutonic Zoo has encapsulated insights and tips
derived from over 25 years of hands-on
negotiation experience as buyer and seller of
services, and impartial consulting to both buyers
and sellers
• The result is a comprehensive PDF
work book, 22 pages, A4 format
• Title: How To Negotiate Effectively Towards A
Practical Agreement And A Sustainable Business
Relationship
…saving time, money, and stress
Slide 6 of 24
© Copyright Plutonic Zoo Pty Ltd 2001-2011, All Rights Reserved
© Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved

How To Negotiate Effectively Workbook
How To Negotiate Effectively Workbook Intro Intro

6
Workbook Table of Contents
Prologue
Why negotiate?
Getting to know yourself
Getting to know the other party
Preparing for an upcoming negotiation
Recognising phases of a negotiation
Negotiation styles: results versus ego
Epilogue

2
4
6
8
10
15
21
22
Slide 7 of 24

© Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved

How To Negotiate Effectively Workbook Intro

7
Workbook order details
• The full workbook is available for $49 from
www.plutoniczoo.com.au/products.html
• Follow up support is available by
contacting Plutonic Zoo
– Phone +61 2 9401 5516
– Email support@plutoniczoo.com.au

Slide 8 of 24
© Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved

How To Negotiate Effectively Workbook Intro

8
How To Negotiate Effectively
Towards A Practical Agreement And
A Sustainable Business Relationship
…saving time, money, and stress
Victor Konijn

+61 2 9401 5516
victor.konijn@plutoniczoo.com.au

Version 1.4, Oct 2013

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How to negotiate effectively v1.4

  • 1. How To Negotiate Effectively Towards A Practical Agreement And A Sustainable Business Relationship …saving time, money, and stress Victor Konijn +61 2 9401 5516 victor.konijn@plutoniczoo.com.au Version 1.4, Oct 2013
  • 2. Tension? Tension? • Looking to close a deal? • Wishing you could make others do something? • Feeling stuck with a business partner? • Is your conflict costing you $$$? • Need to bring difficult people into line? • Want to negotiate with confidence? Slide 2 of 24 © Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved How To Negotiate Effectively Workbook Intro 2
  • 3. Purpose of negotiations An effective negotiation… connects two or more parties, determines future steps together, brings joint actions to life. Slide 3 of 24 © Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved How To Negotiate Effectively Workbook Intro 3
  • 4. Negotiation goals • Explain and learn what's important for each party in the relationship • Find and define common ground • Use every opportunity to practice together, how to deal with differences, talking and listening, preventing or resolving escalated conflict Slide 4 of 24 © Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved How To Negotiate Effectively Workbook Intro 4
  • 5. Negotiation checkpoints 1. Understand purpose of all discussions 2. Express expectations 3. Anticipate issues 4. Balance interests realistically 5. Communicate inclusively Slide 5 of 24 © Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved How To Negotiate Effectively Workbook Intro 5
  • 6. Workbook • Plutonic Zoo has encapsulated insights and tips derived from over 25 years of hands-on negotiation experience as buyer and seller of services, and impartial consulting to both buyers and sellers • The result is a comprehensive PDF work book, 22 pages, A4 format • Title: How To Negotiate Effectively Towards A Practical Agreement And A Sustainable Business Relationship …saving time, money, and stress Slide 6 of 24 © Copyright Plutonic Zoo Pty Ltd 2001-2011, All Rights Reserved © Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved How To Negotiate Effectively Workbook How To Negotiate Effectively Workbook Intro Intro 6
  • 7. Workbook Table of Contents Prologue Why negotiate? Getting to know yourself Getting to know the other party Preparing for an upcoming negotiation Recognising phases of a negotiation Negotiation styles: results versus ego Epilogue 2 4 6 8 10 15 21 22 Slide 7 of 24 © Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved How To Negotiate Effectively Workbook Intro 7
  • 8. Workbook order details • The full workbook is available for $49 from www.plutoniczoo.com.au/products.html • Follow up support is available by contacting Plutonic Zoo – Phone +61 2 9401 5516 – Email support@plutoniczoo.com.au Slide 8 of 24 © Copyright Plutonic Zoo Pty Ltd 2001-2013, All Rights Reserved How To Negotiate Effectively Workbook Intro 8
  • 9. How To Negotiate Effectively Towards A Practical Agreement And A Sustainable Business Relationship …saving time, money, and stress Victor Konijn +61 2 9401 5516 victor.konijn@plutoniczoo.com.au Version 1.4, Oct 2013