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Talia Wolf
Taliagw
| banana-splash.com
4 Steps to Building a Mobile Strategy that Converts
What percentage of your traffic is mobile?
Taliagw
What percentage of your traffic is mobile?
Taliagw
Where do they land?
What percentage of your traffic is mobile?
Taliagw
Where do they land?What devices do they use?
What percentage of your traffic is mobile?
Taliagw
Where do they land?What devices do they use?What do they search for?
Stop treating your mobile & desktop visitors the
same way.
My goal for you today:
…and start converting them
Taliagw
Taliagw
Taliagw
Taliagw
Responsive Design Kills Conversions
Taliagw
Taliagw
Ericsson
Mobile Experiences = Watching a Horror Film
13
Mobile web visitors, rarely convert
Taliagw
SO HOW DO YOU DO IT?
Photo via Visual hunt
Designing for the Mobile State of Mind
1. Understand the Behavior
2. Address the Emotional Triggers
3. Personalize the Experience
4. Learn and Optimize
Taliagw
Understand Mobile Behavior
Taliagw
Taliagw
Think Google
• Checkout page
• Returning visitor
• Idle for 5 seconds
• Identify device type
12.5 - 54%
To Help People Cross Devices
Taliagw
Audience
Landing Pages
Exit Pages
Site behavior
Mobile Metrics to Follow
Taliagw
Acquisition
Designing for the Mobile State of Mind
1. Understand the Behavior
2. Address the Emotional Triggers
3. Personalize the Experience
4. Learn and Optimize
Taliagw
Address Emotional Triggers
Taliagw
@taliagwTaliagw
People don’t remember what you said,
they remember how you made them feel
Maya Angelou
Taliagw
@conversioner_ @taliagw #CTAConf@taliagwTaliagw
@conversioner_ @taliagw #CTAConf@taliagw
@conversioner_ @taliagw #CTAConf
Emotional Targeting
Make it about the customer
Show it, don’t just say it
Run meaningful tests
Taliagw
Taliagw
Less is More
One single message
Less words
LARGE font
One main visual trigger
Taliagw
• Saw 3 pages
• After hours
• Show at 900 Pixels
71% Uplift
Increasing Mobile Leads
• Show Search term
• GEO Targeted
111% - 350% Uplift
Increasing Calls
Designing for the Mobile State of Mind
1. Understand the Behavior
2. Address the Emotional Triggers
3. Personalize the Experience
4. Learn and Optimize
Taliagw
Personalize the Experience
It’s not just WHAT you say
Visualhunt
It’s WHEN
Taliagw
VB InsightsTaliagw
86% of consumers will pay up to 25% more
for better personalization
RightNowTaliagw
Getting More Relevant App Downloads
• Button design triggered by device
• Viewed 2 pages
• Returning visitors (second time)
Taliagw
Getting More Relevant App Downloads
• Button design triggered by device
• Viewed 2 pages
• Returning visitors (second time)
110% Uplift
Taliagw
• Show at 900 Pixels
• Addressing FOMO
32% Uplift
To Increase Subscriptions
Addressing Real Time Needs
Taliagw
Designing for the Mobile State of Mind
1. Understand the Behavior
2. Address the Emotional Triggers
3. Personalize the Experience
4. Learn and Optimize
Taliagw
Learn and Optimize
Var 1 Var 2
- Testing behavioral elements
- Testing messaging
- Testing design
65% Uplift
Designing for the Mobile State of Mind
1. Understand the Behavior
2. Address the Emotional Triggers
3. Personalize the Experience
4. Learn and Optimize
Taliagw
55
The root of every conversion = Human Behavior
BANANASPLASH
A Smart Mobile Presence
Taliagw
Email us for a copy:
MobileguideVWO@banana-splash.com
Questions?

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