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Oxford Online Resources
General Introduction & Products
Overview




Presented By:
Victoria Lopez
Regional Sales Manager – North Africa & Southern Europe
Oxford University Press
Welcome to Oxford University Press!




                                      2
Agenda
   Introduction
        Oxford University Press
        Online Products Publishing

   Product Overview
        Online Journals (Oxford Online Collection & Oxford Online Archives)
        Dictionaries (Oxford English Dictionary, Oxford Dictionaries Pro & Oxford
         Language Dictionaries Online)
        Scholarly & Reference (University Press Scholarship Online, Oxford Reference
         Online & Oxford Islamic Studies Online)

   More Information
        Subscription & Purchasing Options
        Access & Technical Information
        Librarian’s Resource Centre

                                                                                        3
OUP Introduction
   Oxford University Press has it origin’s in the information technology revolution in
    the 15th century. The first book printed in Oxford was in 1478.

   Each title published must be agreed by a board of 12 Oxford academics and it has
    been this way for centuries.

   OUP Online Sales is part of the Academic Division of Oxford University Press

   A department of the University of Oxford, OUP furthers the University's objective
    of “excellence in research, scholarship, and education” by publishing worldwide

   OUP publishes over 4,600 new books each year

   We combine traditional values of quality and service together with innovative use
    of the latest technologies


                                                                                          4
OUP Online Publishing
   A major provider of online information to libraries and individuals worldwide

   Over 10 years’ experience in online publishing

   Our collection has now grown to over 30 products, and continues to expand.
    This is in addition to 228 Journals

   Each online product has fully searchable content, usage statistics and many
    other functions

    They are suitable for all ages and abilities, and answer the needs both of the non-
     specialist and the learned communities, with content ranging from dictionary
     entries and short essays to scholarly articles, full book chapters and other
     reference and educational tools.

                                                                                          5
OUP Product Groups
SCHOLARLY                         LAW                                     MEDICINE
Oxford Scholarship Online         Oxford Reports in International Law     Oxford Medical Handbooks Online

Oxford Handbooks Online           Max Planck Encyclopedia of Int'l Law    Oxford Textbook of Medicine

Oxford Bibliographies Online      Investment Claims                       Oxford Textbook of Cardiovascular Medicine

Oxford Scholarly Editions         Oceana Treaties & Inter'l Agreements    AMA Manual of Style


ARTS                              Oceana Constitutions Online             ESC Textbook of Intensive & Acute Cardiac Care


Grove Art Online                  DICTIONARIES                            The EAE Textbook of Echocardiography


Grove Music Online                OED Online                              REFERENCE
Oxford History of Western Music   Oxford Dictionaries Online              Oxford Reference Online

Berg Fashion Library              Oxford Language Dictionaries Online     Oxford DRS & Continuum


BBC College of Journalism         SOCIETY                                 Oxford Dictionary of National Biography

RELIGION                          Electronic Enlightenment                Who's Who & Who Was Who

Oxford Islamic Studies Online     Social Explorer                         American National Biography


Oxford Biblical Studies Online                                            Oxford African American Studies Centre
                                                                                                                           6
ONLINE JOURNALS
Oxford Journals Online Collection
Oxford Journals Online Archive
The Oxford Journals Collection

Features
  •   238 titles, which includes 11 new titles
      added in 2012
  •   6 subject areas
  •   Access to backfiles staring from 1996 to
      date
  •   Impressive online functionality with
      HighWire Press
  •   Flexible pricing models to suit both
      individual libraries and consortia


                                                 8
The Oxford Journals Collection
Benefits
   High quality content –according to the 2010 ISI Journal
    Citation Reports, over ¼ of these titles are in the top 10% and
    80% are in the top 50% of their subject categories
   Integrated searching via PubMed and Google Scholar
   Perpetual access arrangements
   Downloadable usage statistics (COUNTER 3 compliant)
   Preservation arrangements with CLOCKSS, LOCKSS, &
    Portico




                                                                      9
The Oxford Journals Archive
Features
More   than 146 years of research (1849-1995)
177 titles, which includes 8 titles added in 2012

New archive content such as the journals of the London
Mathematical Society, European Journal of Cardio-
Thoracic Surgery, Journal of Social History, Social Forces
and more
5 subject archives available: Medicine, Science, Social
Sciences, Law, & Humanities
Annual subscription or one-time purchase

New titles added each year, upgrades to purchases &
subscriptions available
                                                             10
The Oxford Journals Archive
Benefits
Freeup shelf space, gaps in content, & staff time
Preserve your collection for perpetuity by
purchasing the archive outright
Quickly locate previously hard-to-find material

Download COUNTER-compliant usage statistics

Seamless access to journals from Volume 1, Issue 1
(where available)




                                                      11
DICTIONARIES
Oxford English Dictionary
Oxford Dictionaries Online
Oxford Language Dictionaries
Oxford Online Dictionaries
1. Oxford English Dictionary Online
   Historical & Comprehensive dictionary
   Where I can discover how English words
    and meanings have changed over time


2. Oxford Dictionaries Online
   Current English definitions
   Where I can get up-to-date advice on using
    English correctly


3. Oxford Language Dictionaries Online
   6 bilingual dictionaries with English
   Where I can find reliable translations and language
    learning help
                                                          13
Oxford English Dictionary Online
             • The full text of the 20
               volume OED
             • Combined with the
               Historical Thesaurus of
               English; gives a semantic
               index to the whole OED
             • The most complete
               dictionary of English in
               the world
             • Words from 1150AD to
               present

                                           14
Oxford English Dictionary Online

You will find the OED useful if you:
• Read English literature
• Study Linguistics, Languages or History
• Love English
• Want to improve your self-education
• Are interested in the link between language and society
• Need to research words by theme, but don’t know the
terms themselves
                                                            15
One of the world’s most
famous Dictionary. It is the
 unsurpassed guide to the
   English language, the
  definitive resource and
    completely reliable.




   Higher Education / Further Education
       Public Libraries and Museums                   4 updates each year
    Schools English Literature, Language,            January, March, June,
 Linguistics, Social History, Cultural Studies,    September – new words,
                 Anthropology                     revised words – plus freely
  Professionals including writers, editors,       available articles on Aspect
            lawyers (law libraries)                 of English and learning
              Private Individuals                   resources, Word of the
                                                              Day
                                                                                 16
Oxford Dictionaries Pro
     •   Online version of the full text of
         the Oxford Dictionary of English
         & Oxford Thesaurus of English
     •   The most complete dictionary of
         current English in the world
     •   1.9 million example real-life
         English sentences
     •   Up to date dictionary content
         based on the largest language
         research programme in the
         world – The Oxford English
         Corpus



                                              17
Oxford Dictionaries Pro

    It will help you with meaning, spelling,
 pronunciation, grammar, and usage, writing              It provides dictionary lookup,
  skills whether you are writing a report for          thesaurus, millions of examples of
  work, or an email to your bank company,                    real world usage, audio
helping you to write well and choose the right        pronunciations, and linked modules
                     words.                              on grammar, style, and usage;
                                                         specialist guides for legal and
                                                               technical writing.



                                                 Ideal for Higher Education / Further Education
                                                          Public Libraries and Museums
                                                                     Schools
                                                   Professionals including writers and editors




                                                                                                  18
There are
World/British English
   and US English
versions of the site.
 The site is updated
with new words and
 additional content
  four times a year.     Ideal for everyday current English language
                         needs, whether you are a student, teacher,
                        business person, writer, linguist, academic or
                                     non-native speaker.


                                                                         19
Oxford Language Dictionaries Online
               •   Six fully unabridged bilingual
                   dictionaries for native speakers of
                   each language.

               •   Each dictionary contains c. 300,000
                   entries and translations – regularly
                   updated

               •   Audio pronunciations available for
                   British English, American English,
                   and Latin-American Spanish, as well
                   as French, German, Italian, Russian
                   and Chinese

               •   Usage examples, grammar
                   guidance, verb tables, pronunciation
                   charts, sample letters, CVs, and
                   notes on life and culture

                                                          20
Oxford Language Dictionaries Online
                                   Audio pronunciation for all languages, verb
                                  tables, lots of tools and resources on how to
                                     write and use your selected language



                                  At-a-glance translations for thousands of key
                                     words in 13 languages, including Arabic,
                                   Polish, Korean, Portuguese, Japanese, and
                                                       Thai

Ideal for Higher Education / Further
Education Institutions, Public Libraries and
Museums, Schools, Professionals including
writers, editors, and translators, etc.


                                                                                  21
Oxford Language Web
  with over 6 extra
     languages




                      22
SCHOLARLY & REFERENCE
Oxford Scholarship Online
University Press Scholarship Online
Oxford Reference Online &
Oxford Islamic Studies Online
OUP Scholarly & Reference Resources
1. University Press Scholarship Online
   High quality online monographs from
    universities around the word.
   Multi-disciplinary resource strong in social
    sciences & humanities

2. Oxford Reference Online
   Dictionaries & subject reference works
   All of OUP’s biggest and most trusted
    reference works all available in one online
    database

3. Oxford Islamic Studies Online
   Online database offering essential articles
    written, selected and interpreted by
    renowned scholars, specialised on Islamic
    studies

                                                   24
University Press Scholarship Online
•   Launched in 2003, OSO is a highly respected online resource
    with a lot of customers around the world (over 800
    universities subscribing/purchasing globally)
•   Easy to use online database offering free abstracts, PDF
    format chapter downloads, plus permanent linking (DOIs)
•   More content – approximately 2000 books, with more to
    follow
•   19 disciplines currently available for subscription and
    perpetual access




                                                                  25
University Press Scholarship Online
•Launched in 2011, UPSO delivers quick and easy access to
high quality academic monographs via one highly-
discoverable and fully cross-searchable xml database
(which includes OSO)
•Currently 5 “partner presses”, 3 more coming in early
2012, and more after that
•UPSO includes 7000+ books in 22 subject areas
•Personalization options for users to save links to
favourite searches, chapters, and books
                                                            Participating presses:
•Free abstracts for all chapters and books                  •The American University in
                                                            Cairo Press
•Share content via Social Media, Citation Export, DOIs,     •The University Press of Florida
email                                                       •Fordham University Press
                                                            •Hong Kong University Press
•Users can print or download chapters to PDF                •The University Press of
                                                            Kentucky
•Updated 3 times a year                                     •Oxford University Press



                                                                                               21
University Press Scholarship Online

                                             Quick search



 Browse by
subject area




                                            Jump to
                                            Partner
                                             Press
                                            content




                                                            22
University Press Scholarship Online


                                                Print, save,
                                                cite, email,
 Search for                                      and share
 keywords                                         content
within a book




   Jump to
                                                Download
   different
                                                chapter to
sections of the
                                                   PDF
     book




                                                               28
Oxford Reference Online
•   An online database bringing together
    dictionaries and reference works published by
    Oxford University Press

•   Over 200 titles across 25 subjects, including an
    extensive range of Oxford Companions and
    English and bilingual dictionaries

•   16,000+ images including 6,000 in full colour
    with searchable captions, plus over 900 full
    color maps and flags

•   Over 45 timelines link more than 2,000 key
    events throughout history
•
•   Updated 3 times a year with new titles and
    editions


                                                                   29
Oxford Reference Online
                                Quick search
                                    box




Search by:
  WORD
 SUBJECT
  BOOK




                                           30
Oxford Islamic Studies Online
•   Nearly 6,000 articles and chapters
    from acclaimed Oxford reference
    sources covering all aspects of
    Islam globally

•   Two translations of the Qur’an and
    the first and only electronic edition
    of Hanna Kassis’s A Concordance of
    the Qur’an can be viewed in a side-
    by-side display for effortless study
    and comparison

•   Expanding program of regional
    updates will offer a global
    perspective on the most topical
    issues while providing readers with
    links to supporting material such as
    articles, biographies, and primary
    source documents

                                                        31
Oxford Islamic Studies Online
• 250+ primary source
  documents with
  accompanying
  commentary

• Lesson plans by top
  scholars serve as course
  development tools

• Three updates per year
  keep the site current
  and evolving

• Focus On updated 6x
  per year


                                                       32
MORE INFORMATION
Subscription & Pricing Options
Access & Technical Information
Librarian Resource Centre
Subscriptions & Pricing Options
• Flexible pricing models suit a consortium of any size as
  well as subscribers from individual institutions

• All resources are available for 12 month subscription and
  prices and access can vary according to number of users
  (access for 1 user, 3 users, 6 users, unlimited number of
  users)

• Oxford Scholarship Online and University Press Scholarship
  Online are available for subscription or for purchase –
  Please contact us for more information

• Free 1 month trials available on request to help decision
  makers assess the resource prior to a possible subscription

                                                                34
Access & Technical Information

• Remote access enables use within and beyond your institution
  via Athens & Shibboleth

• IP address authentication - The most popular method of access,
  allowing your users to search OUP resources without the need
  to log in to the site first. IP access will allow users to log in whilst
  on site only.

• Library Card – Users can register their library cards in our
  systems . Readers can then log in from anywhere by simply
  entering the prefix followed by their library card number




                                                                             35
Librarian Resource Centre
•   Regular updates of both content and
    functionality keep resources relevant and
    reliable

•   Detailed usage statistics allow you to track how
    often your users are accessing resources

•   MARC records are available where appropriate
    to download free of charge to aid cataloguing
    and discoverability

•   Training support – Dedicated team to provide
    resource training. Available online and on-site

•   Technical support by ‘phone or email from our
    team of experienced and friendly staff

•   Promotional material is available to help
    promote resources to library users
                                                                36
Question Time!
 Teşekkürler!

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Oup online resources short 2012

  • 1. Oxford Online Resources General Introduction & Products Overview Presented By: Victoria Lopez Regional Sales Manager – North Africa & Southern Europe Oxford University Press
  • 2. Welcome to Oxford University Press! 2
  • 3. Agenda  Introduction  Oxford University Press  Online Products Publishing  Product Overview  Online Journals (Oxford Online Collection & Oxford Online Archives)  Dictionaries (Oxford English Dictionary, Oxford Dictionaries Pro & Oxford Language Dictionaries Online)  Scholarly & Reference (University Press Scholarship Online, Oxford Reference Online & Oxford Islamic Studies Online)  More Information  Subscription & Purchasing Options  Access & Technical Information  Librarian’s Resource Centre 3
  • 4. OUP Introduction  Oxford University Press has it origin’s in the information technology revolution in the 15th century. The first book printed in Oxford was in 1478.  Each title published must be agreed by a board of 12 Oxford academics and it has been this way for centuries.  OUP Online Sales is part of the Academic Division of Oxford University Press  A department of the University of Oxford, OUP furthers the University's objective of “excellence in research, scholarship, and education” by publishing worldwide  OUP publishes over 4,600 new books each year  We combine traditional values of quality and service together with innovative use of the latest technologies 4
  • 5. OUP Online Publishing  A major provider of online information to libraries and individuals worldwide  Over 10 years’ experience in online publishing  Our collection has now grown to over 30 products, and continues to expand. This is in addition to 228 Journals  Each online product has fully searchable content, usage statistics and many other functions They are suitable for all ages and abilities, and answer the needs both of the non- specialist and the learned communities, with content ranging from dictionary entries and short essays to scholarly articles, full book chapters and other reference and educational tools. 5
  • 6. OUP Product Groups SCHOLARLY LAW MEDICINE Oxford Scholarship Online Oxford Reports in International Law Oxford Medical Handbooks Online Oxford Handbooks Online Max Planck Encyclopedia of Int'l Law Oxford Textbook of Medicine Oxford Bibliographies Online Investment Claims Oxford Textbook of Cardiovascular Medicine Oxford Scholarly Editions Oceana Treaties & Inter'l Agreements AMA Manual of Style ARTS Oceana Constitutions Online ESC Textbook of Intensive & Acute Cardiac Care Grove Art Online DICTIONARIES The EAE Textbook of Echocardiography Grove Music Online OED Online REFERENCE Oxford History of Western Music Oxford Dictionaries Online Oxford Reference Online Berg Fashion Library Oxford Language Dictionaries Online Oxford DRS & Continuum BBC College of Journalism SOCIETY Oxford Dictionary of National Biography RELIGION Electronic Enlightenment Who's Who & Who Was Who Oxford Islamic Studies Online Social Explorer American National Biography Oxford Biblical Studies Online Oxford African American Studies Centre 6
  • 7. ONLINE JOURNALS Oxford Journals Online Collection Oxford Journals Online Archive
  • 8. The Oxford Journals Collection Features • 238 titles, which includes 11 new titles added in 2012 • 6 subject areas • Access to backfiles staring from 1996 to date • Impressive online functionality with HighWire Press • Flexible pricing models to suit both individual libraries and consortia 8
  • 9. The Oxford Journals Collection Benefits  High quality content –according to the 2010 ISI Journal Citation Reports, over ¼ of these titles are in the top 10% and 80% are in the top 50% of their subject categories  Integrated searching via PubMed and Google Scholar  Perpetual access arrangements  Downloadable usage statistics (COUNTER 3 compliant)  Preservation arrangements with CLOCKSS, LOCKSS, & Portico 9
  • 10. The Oxford Journals Archive Features More than 146 years of research (1849-1995) 177 titles, which includes 8 titles added in 2012 New archive content such as the journals of the London Mathematical Society, European Journal of Cardio- Thoracic Surgery, Journal of Social History, Social Forces and more 5 subject archives available: Medicine, Science, Social Sciences, Law, & Humanities Annual subscription or one-time purchase New titles added each year, upgrades to purchases & subscriptions available 10
  • 11. The Oxford Journals Archive Benefits Freeup shelf space, gaps in content, & staff time Preserve your collection for perpetuity by purchasing the archive outright Quickly locate previously hard-to-find material Download COUNTER-compliant usage statistics Seamless access to journals from Volume 1, Issue 1 (where available) 11
  • 12. DICTIONARIES Oxford English Dictionary Oxford Dictionaries Online Oxford Language Dictionaries
  • 13. Oxford Online Dictionaries 1. Oxford English Dictionary Online  Historical & Comprehensive dictionary  Where I can discover how English words and meanings have changed over time 2. Oxford Dictionaries Online  Current English definitions  Where I can get up-to-date advice on using English correctly 3. Oxford Language Dictionaries Online  6 bilingual dictionaries with English  Where I can find reliable translations and language learning help 13
  • 14. Oxford English Dictionary Online • The full text of the 20 volume OED • Combined with the Historical Thesaurus of English; gives a semantic index to the whole OED • The most complete dictionary of English in the world • Words from 1150AD to present 14
  • 15. Oxford English Dictionary Online You will find the OED useful if you: • Read English literature • Study Linguistics, Languages or History • Love English • Want to improve your self-education • Are interested in the link between language and society • Need to research words by theme, but don’t know the terms themselves 15
  • 16. One of the world’s most famous Dictionary. It is the unsurpassed guide to the English language, the definitive resource and completely reliable. Higher Education / Further Education Public Libraries and Museums 4 updates each year Schools English Literature, Language, January, March, June, Linguistics, Social History, Cultural Studies, September – new words, Anthropology revised words – plus freely Professionals including writers, editors, available articles on Aspect lawyers (law libraries) of English and learning Private Individuals resources, Word of the Day 16
  • 17. Oxford Dictionaries Pro • Online version of the full text of the Oxford Dictionary of English & Oxford Thesaurus of English • The most complete dictionary of current English in the world • 1.9 million example real-life English sentences • Up to date dictionary content based on the largest language research programme in the world – The Oxford English Corpus 17
  • 18. Oxford Dictionaries Pro It will help you with meaning, spelling, pronunciation, grammar, and usage, writing It provides dictionary lookup, skills whether you are writing a report for thesaurus, millions of examples of work, or an email to your bank company, real world usage, audio helping you to write well and choose the right pronunciations, and linked modules words. on grammar, style, and usage; specialist guides for legal and technical writing. Ideal for Higher Education / Further Education Public Libraries and Museums Schools Professionals including writers and editors 18
  • 19. There are World/British English and US English versions of the site. The site is updated with new words and additional content four times a year. Ideal for everyday current English language needs, whether you are a student, teacher, business person, writer, linguist, academic or non-native speaker. 19
  • 20. Oxford Language Dictionaries Online • Six fully unabridged bilingual dictionaries for native speakers of each language. • Each dictionary contains c. 300,000 entries and translations – regularly updated • Audio pronunciations available for British English, American English, and Latin-American Spanish, as well as French, German, Italian, Russian and Chinese • Usage examples, grammar guidance, verb tables, pronunciation charts, sample letters, CVs, and notes on life and culture 20
  • 21. Oxford Language Dictionaries Online Audio pronunciation for all languages, verb tables, lots of tools and resources on how to write and use your selected language At-a-glance translations for thousands of key words in 13 languages, including Arabic, Polish, Korean, Portuguese, Japanese, and Thai Ideal for Higher Education / Further Education Institutions, Public Libraries and Museums, Schools, Professionals including writers, editors, and translators, etc. 21
  • 22. Oxford Language Web with over 6 extra languages 22
  • 23. SCHOLARLY & REFERENCE Oxford Scholarship Online University Press Scholarship Online Oxford Reference Online & Oxford Islamic Studies Online
  • 24. OUP Scholarly & Reference Resources 1. University Press Scholarship Online  High quality online monographs from universities around the word.  Multi-disciplinary resource strong in social sciences & humanities 2. Oxford Reference Online  Dictionaries & subject reference works  All of OUP’s biggest and most trusted reference works all available in one online database 3. Oxford Islamic Studies Online  Online database offering essential articles written, selected and interpreted by renowned scholars, specialised on Islamic studies 24
  • 25. University Press Scholarship Online • Launched in 2003, OSO is a highly respected online resource with a lot of customers around the world (over 800 universities subscribing/purchasing globally) • Easy to use online database offering free abstracts, PDF format chapter downloads, plus permanent linking (DOIs) • More content – approximately 2000 books, with more to follow • 19 disciplines currently available for subscription and perpetual access 25
  • 26. University Press Scholarship Online •Launched in 2011, UPSO delivers quick and easy access to high quality academic monographs via one highly- discoverable and fully cross-searchable xml database (which includes OSO) •Currently 5 “partner presses”, 3 more coming in early 2012, and more after that •UPSO includes 7000+ books in 22 subject areas •Personalization options for users to save links to favourite searches, chapters, and books Participating presses: •Free abstracts for all chapters and books •The American University in Cairo Press •Share content via Social Media, Citation Export, DOIs, •The University Press of Florida email •Fordham University Press •Hong Kong University Press •Users can print or download chapters to PDF •The University Press of Kentucky •Updated 3 times a year •Oxford University Press 21
  • 27. University Press Scholarship Online Quick search Browse by subject area Jump to Partner Press content 22
  • 28. University Press Scholarship Online Print, save, cite, email, Search for and share keywords content within a book Jump to Download different chapter to sections of the PDF book 28
  • 29. Oxford Reference Online • An online database bringing together dictionaries and reference works published by Oxford University Press • Over 200 titles across 25 subjects, including an extensive range of Oxford Companions and English and bilingual dictionaries • 16,000+ images including 6,000 in full colour with searchable captions, plus over 900 full color maps and flags • Over 45 timelines link more than 2,000 key events throughout history • • Updated 3 times a year with new titles and editions 29
  • 30. Oxford Reference Online Quick search box Search by: WORD SUBJECT BOOK 30
  • 31. Oxford Islamic Studies Online • Nearly 6,000 articles and chapters from acclaimed Oxford reference sources covering all aspects of Islam globally • Two translations of the Qur’an and the first and only electronic edition of Hanna Kassis’s A Concordance of the Qur’an can be viewed in a side- by-side display for effortless study and comparison • Expanding program of regional updates will offer a global perspective on the most topical issues while providing readers with links to supporting material such as articles, biographies, and primary source documents 31
  • 32. Oxford Islamic Studies Online • 250+ primary source documents with accompanying commentary • Lesson plans by top scholars serve as course development tools • Three updates per year keep the site current and evolving • Focus On updated 6x per year 32
  • 33. MORE INFORMATION Subscription & Pricing Options Access & Technical Information Librarian Resource Centre
  • 34. Subscriptions & Pricing Options • Flexible pricing models suit a consortium of any size as well as subscribers from individual institutions • All resources are available for 12 month subscription and prices and access can vary according to number of users (access for 1 user, 3 users, 6 users, unlimited number of users) • Oxford Scholarship Online and University Press Scholarship Online are available for subscription or for purchase – Please contact us for more information • Free 1 month trials available on request to help decision makers assess the resource prior to a possible subscription 34
  • 35. Access & Technical Information • Remote access enables use within and beyond your institution via Athens & Shibboleth • IP address authentication - The most popular method of access, allowing your users to search OUP resources without the need to log in to the site first. IP access will allow users to log in whilst on site only. • Library Card – Users can register their library cards in our systems . Readers can then log in from anywhere by simply entering the prefix followed by their library card number 35
  • 36. Librarian Resource Centre • Regular updates of both content and functionality keep resources relevant and reliable • Detailed usage statistics allow you to track how often your users are accessing resources • MARC records are available where appropriate to download free of charge to aid cataloguing and discoverability • Training support – Dedicated team to provide resource training. Available online and on-site • Technical support by ‘phone or email from our team of experienced and friendly staff • Promotional material is available to help promote resources to library users 36