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Operational
                                   support

                     Structure
                         &                      Performance
                    Succession                  management




                      Human
                     Resources                   Capability
                    Information                      &
                      System                    Development

                                  Engagement




                  People Strategy
Fundamental components for the development of a Talent
                     Strategy                                 1
Engagement
                                                                *See presentation Employee Engagement



                                   BUSINESS
                                  CONFIDENCE
               WORKING
                                                           COMMUNICATION
              CONDITIONS




                                       engaged


                            somewhat              rarely
REWARD AND                             Not                                        WORK
                             engaged             engaged
RECOGNITION                         engaged/                                   ENVIRONMENT
                                   disengaged


                                   disengaged




              PERFORMANCE                                  CAPABILITY AND
              MANAGEMENT                                    DEVELOPMENT
                                 MANAGEMENT
                                AND LEADERSHIP


                                                                                                   2
Performance management


               POSITION DESCRIPTION
               WITH CLEARLY DEFINED
                 RESPONSIBILTIES




                                                     ACCOUTABILITY ACCEPTANCE
                                                       INDIVIDUAL DISCUSSION
ORGANISATION                                                                    MEASUREMET




                                                                                                  RECOGNITION
 STRUCTURE                                                                        SYSTEM




                                                                                                    FEEDBACK
                                                                                                    OUTPUTS



                                                                                                     REWARD
    WITH




                                                                                                     ACTION
OPERATIONAL                                                                        DAILY
 GAOLS AND                                                                        WEEKLY
DELIVERABLES
                                                                                 MONTHLY
                    OUTPUTS
                     WHAT
                     WHEN
                   HOW MUCH




      INPUTS      MEASUREMENT                        METHOD                           OUTPUTS
                         Process based on measureable outputs and not tasks or responsibilities




                                                                                                                3
Human Resources Information System




                           CORE FOCUS
                           • Automation of routine administration
                           • Employee Self Service
                           • Real-time metrics and data
                           • Cost reduction of administration




                                                               4
Organisation structure & succession

                                IMMEDIATE                     >6 MONTHS
                               TO 6 MONTHS                    <24 MONTHS




TOP 50 KEY POSITIONS




     READINESS         R
                                      INDIVIDUAL DEVELOPMENT PLAN
     ABILITY           A   •   Linked to Performance Management System
                           •   Management/Technical output focussed training
     WILLINGNESS       W   •   Experience focussed objectives and outputs
                           •   6 monthly progress evaluation through PMS



                                               READINESS
                                                                               5Ma
                                                                               nag
                                                                               eme
Talent capability & development

                                                                       Operasionele beplanning en span
Linked to delivery and task
                                                                       ontwikkeling waar nodid.
outputs from Performance
Management
                                                                       Linked to managerial
                                     TASK            DEVELOPMENTAL &          performance in the
                                  ORIENTED            TEAM ORIENTED           Performance Management
                                   TRAINING              TRAINING             system
                                  [DELIVERY]            [CULTURE &
                                                       SUCCESSION]




                                                                                    Outpot focussed
 Devevelopment to meet                                                          development for
                                    PROCESS                                     managers and leaders at
 operational delivery and
                                    ORIENTED          MANAGEMENT &              all levels providing
 organisational systems
                                  DEVELOPMENT           LEADERSHIP              capability for
 capability
                              [OPERATIONAL]Systems     DEVELOPMENT              techicaland managerial
                                                                                skills..



                                                                                                          6
Operational support


                            OPERATIONAL




      FINANCE                                     TECHNOLOGY

                     VALUE DRIVEN HR FOCUS

                          People Costs
                          Client Service
                           Productivity
                        Talent availability           RESEARCH
   RISK
                    Motivation & Engagement               &
MANAGEMENT
                     Coaching & Mentoring            DEVELOPMENT
                    Internal Communication




                MARKETING                 SALES                    VALUE DRIVEN FOCUS MEANS
                                                                   • If it cant be measured,
                                                                     It’s probably not worth doing!
                                                                                         7
Any further information or support required, please contact me on:

                       cecilvniekerk@hotmail.com




                                                                     8

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People Strategy-Fundamentals for compiling a People Strategy

  • 1. Operational support Structure & Performance Succession management Human Resources Capability Information & System Development Engagement People Strategy Fundamental components for the development of a Talent Strategy 1
  • 2. Engagement *See presentation Employee Engagement BUSINESS CONFIDENCE WORKING COMMUNICATION CONDITIONS engaged somewhat rarely REWARD AND Not WORK engaged engaged RECOGNITION engaged/ ENVIRONMENT disengaged disengaged PERFORMANCE CAPABILITY AND MANAGEMENT DEVELOPMENT MANAGEMENT AND LEADERSHIP 2
  • 3. Performance management POSITION DESCRIPTION WITH CLEARLY DEFINED RESPONSIBILTIES ACCOUTABILITY ACCEPTANCE INDIVIDUAL DISCUSSION ORGANISATION MEASUREMET RECOGNITION STRUCTURE SYSTEM FEEDBACK OUTPUTS REWARD WITH ACTION OPERATIONAL DAILY GAOLS AND WEEKLY DELIVERABLES MONTHLY OUTPUTS WHAT WHEN HOW MUCH INPUTS MEASUREMENT METHOD OUTPUTS Process based on measureable outputs and not tasks or responsibilities 3
  • 4. Human Resources Information System CORE FOCUS • Automation of routine administration • Employee Self Service • Real-time metrics and data • Cost reduction of administration 4
  • 5. Organisation structure & succession IMMEDIATE >6 MONTHS TO 6 MONTHS <24 MONTHS TOP 50 KEY POSITIONS READINESS R INDIVIDUAL DEVELOPMENT PLAN ABILITY A • Linked to Performance Management System • Management/Technical output focussed training WILLINGNESS W • Experience focussed objectives and outputs • 6 monthly progress evaluation through PMS READINESS 5Ma nag eme
  • 6. Talent capability & development Operasionele beplanning en span Linked to delivery and task ontwikkeling waar nodid. outputs from Performance Management Linked to managerial TASK DEVELOPMENTAL & performance in the ORIENTED TEAM ORIENTED Performance Management TRAINING TRAINING system [DELIVERY] [CULTURE & SUCCESSION] Outpot focussed Devevelopment to meet development for PROCESS managers and leaders at operational delivery and ORIENTED MANAGEMENT & all levels providing organisational systems DEVELOPMENT LEADERSHIP capability for capability [OPERATIONAL]Systems DEVELOPMENT techicaland managerial skills.. 6
  • 7. Operational support OPERATIONAL FINANCE TECHNOLOGY VALUE DRIVEN HR FOCUS People Costs Client Service Productivity Talent availability RESEARCH RISK Motivation & Engagement & MANAGEMENT Coaching & Mentoring DEVELOPMENT Internal Communication MARKETING SALES VALUE DRIVEN FOCUS MEANS • If it cant be measured, It’s probably not worth doing! 7
  • 8. Any further information or support required, please contact me on: cecilvniekerk@hotmail.com 8