10 impact of uncertainty in matching

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1 introduction to supply chain & networks

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8 case study british airways

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11 course summary and wrap up

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9 matching supply and demand

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3 procurement & outsourcing

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6 characteristics of services, service guarantees

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5 service encounter and guarantees

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2 logistics

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7 customer retention and loyalty, service quality

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13 supply chain governance ups project

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4 services, vision and characteristics

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Adhyayan (VyaparHub.net) and Manan (VyaparHub.org) Invites

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