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White eagle corporate presentation july 2011 (ph)

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White eagle corporate presentation july 2011 (ph)

  1. 1. Welcome to<br />White Eagle (Europe) Plc <br />1<br />
  2. 2. Introduction to White Eagle (Europe) Plc <br /><ul><li>White Eagle (Europe) Plc is a privately owned and funded company
  3. 3. Established in March 2007
  4. 4. Corporate Head Office based in Buckinghamshire, United Kingdom
  5. 5. Approved MasterCard and Visa Service Provider
  6. 6. White Eagle has successfully launched 35 White Label Prepaid Card Programmes
  7. 7. Award winning technology provider of global end-to-end prepaid card, e-payment, e-wallet and mobile banking payment solutions
  8. 8. White Eagle owns its dynamic E-money Payment Platform and Gateway designed specifically for this market which is continually developed to ensure our technology is at the cutting edge of market changes
  9. 9. Provide a number of E-money services and “plug and play” integration with other parties
  10. 10. Authorised to issue e-money solutions in the SEPA region
  11. 11. Adhere to a strict security policy and comply with the PCI DSS security compliance (PCI DSS Level 1)
  12. 12. Adhere to PRINCE II Project Managements quality standards for on-time and </li></ul> on-budget programme delivery<br />2<br />
  13. 13. Our Partners<br /> <br /> <br />Card Manufacturing<br />Thames <br />Oberthur<br /> <br />Card Personalisation<br />ServerSide<br />Acquiring Network<br />Visa<br />MasterCard<br /> <br />Telco<br />Verizon<br /> Cable and Wireless<br /> <br />BIN Sponsor<br />Transact<br /> <br />Current Trust Account<br />Royal Bank of Scotland<br />Daily Settlement Account<br />HSBC Bank<br />Processor<br />FIS<br /> <br />Cardholder Verification<br />GB Group<br />Intelligent ID<br /> <br /> <br /> <br />3<br />
  14. 14. Sample of White label programs <br />4<br />
  15. 15. Our Role<br />BIN Sponsor<br />Processor<br />Programme Approval<br />BIN Allocation<br />Fund Management<br />Reconciliation & Settlement<br />Issuer & Acquirer<br />Card & Transaction Management<br />Fraud/transaction monitoring<br /> White Eagle <br />Card Bureau<br />Bank Account<br />Programme build and set-up<br />Programme monitoring (compliance)<br />Customer service<br />Marketing<br />Card production & personalisation<br />Card fulfilment<br />Printing facilities<br />Secure management of funds<br />Programme Director loads cards with funds from client<br />Client<br />Client transfers funds to account to pre-fund card loads<br />5<br />
  16. 16. The role of the White Eagle<br />White Eagle is the integrating partner working between the Issuer, Processor, Loading Agencies and Card Production to deliver the programme to the client <br />In summary ...<br /><ul><li>Contract with the client to deliver client’s programme in full
  17. 17. Contract with and integrate with the issuer/Bin Sponsor/Bank
  18. 18. Contract and Integrate with the processor
  19. 19. Manage the reconciliation for all parties
  20. 20. Manage compliance aspects both Scheme and Regulatory
  21. 21. Manage interconnection of value added services
  22. 22. Manage the call centre operation
  23. 23. Design, build and test the relevant online portals
  24. 24. Implement and maintain the anti fraud protection
  25. 25. Deliver all CRM reports on all aspects of the programme</li></ul>6<br />
  26. 26. Our Services<br />White Eagle provides end-to-end E-money/Mobile money prepaid solutions allowing our clients to focus on core business<br />Services that White Eagle Prepaid typically provides include:<br /><ul><li>Consultation and Professional Advice regarding Scheme Type
  27. 27. Submission of Scheme to Regulatory Bodies (SIA Approval)
  28. 28. Production of PID (Project Initiation Document)
  29. 29. Production of PSD (Project Scope Document)
  30. 30. Appointment of Dedicated Project Manager (Prince 2 min.)
  31. 31. Production/ongoing management of Project Plan/Gant Chart
  32. 32. Management of all Compliance matters, including; AML, JMLSG, PSD, banking code, data protection, PCI DSS
  33. 33. Bespoke Card Design and Approval
  34. 34. Card Carrier Design and Approval
  35. 35. Payment Service Provider (PSP) provision
  36. 36. Fully functional online card application pages
  37. 37. Provide Customer Service operations inc. call centre, Web and SMS
  38. 38. Multilingual IVR (Interactive Voice Response) solution
  39. 39. Access to the MasterCard retailer and ATM network
  40. 40. Design support of marketing collateral</li></ul>7<br />
  41. 41. Our Services (continued)<br />Provision of Real Time Reporting, including:<br /><ul><li>E-wallet/Card Ordering
  42. 42. E-Wallet/Cards Activated
  43. 43. E-Wallet/Cards Loaded (by type - Bank, Post Office, etc)
  44. 44. Transaction Activity Report (ATM, POS, Load Channel, etc)
  45. 45. E-Wallet/Card Status </li></ul>Ongoing Account Management including ‘Fraud<br />Monitoring’ and Customer Services 24/7/365<br />Management of all 3rd Party integrations, including:<br /><ul><li>Processor
  46. 46. Post Office/PayPoint etc
  47. 47. Card Manufacturer
  48. 48. Personal Data Verification (KYC)
  49. 49. Local Load Channels/Retailers </li></ul>Website Design, including:<br /><ul><li>Application Pages
  50. 50. My Account
  51. 51. FAQ’s
  52. 52. Terms and Conditions
  53. 53. Contact Us
  54. 54. General Content</li></ul>Provision of SMS and IVR services - Balance, Block, Unblock,<br />Share, Lost etc<br />8<br />
  55. 55. White Eagle’s IP platform<br />9<br />
  56. 56. Cardholder Account Management<br />Your customers will have control in 3 ways:<br />Online account<br />Customer services (24/7)<br />SMS<br />Balance<br />Block<br />Unblock<br />Etc<br />View statements, Manage cards, PIN order, Report Lost/Stolen etc.<br />10<br />
  57. 57. OBI main components<br />11<br />
  58. 58. OBI (Online Business Intelligence)<br /><ul><li>White Eagle has developed a powerful reporting suite providing access to comprehensive online reports allowing 24/7 access to cardholder data such as:
  59. 59. Cards Ordered
  60. 60. Cards Activated
  61. 61. Card loads by value and number per period
  62. 62. Average load by type – bank, PayPoint, Post Office, etc
  63. 63. Transaction values and volumes
  64. 64. Spending trends by Country and Merchant Code
  65. 65. Tailored MI reporting to suit your requirements
  66. 66. Access to OBI is controlled by a secure login. Each user is allocated specific and restricted access to varying levels of different functionality, based on their unique login. Data can be filtered and exported to conduct further analysis</li></ul>Fee Manager<br /><ul><li>Powerful Eagle iP tool allowing programme managers to implement charging suites, independent of those collected by the central network switch</li></ul>12<br />
  67. 67. Program managers -Reporting Suite<br />13<br />
  68. 68. Reporting Suite<br />14<br />
  69. 69. Data reporting<br />Example Detailed Reporting:<br />Amount of Cards sold<br />Age and gender of cardholders<br />Cards load amount<br />Cards spend amount<br />Where the cards were used<br />15<br />
  70. 70. Data reporting….cont’d<br />Example Data to show where cardholders spend their money<br />16<br />
  71. 71. Why White Eagle?<br /><ul><li>Specialist provider of end-to-end prepaid, e-payment and mobile commerce technology solutions
  72. 72. Technology that is designed specifically for prepaid resulting in greater flexibility and speed to market
  73. 73. Dynamic IVR platform offering enhanced services to customers
  74. 74. Full suite of mobile commerce services ranging from balance enquiries, mini-statements, money transfer, card blocking, pin retrieval, card activation, exchange rates, purchase via SMS
  75. 75. Experts with a proven track-record within the prepaid market. Reliable, stable prepaid technology along with valuable consultancy
  76. 76. Strong relationships with Visa & MasterCard</li></ul>Our payment services are accepted in 30M locations Worldwide<br />White Eagle has a proven management team<br />Trusted and respected<br />White Eagle (Europe) Plc is a multi award winning prepaid card company<br />Recommendations from companies such as HSBC<br />17<br />
  77. 77. Contact White Eagle now<br />and explore the opportunities<br />www.white-eagle.com<br />telephone: +44 (0) 7899 955587<br />Philippe.hardy@white-eagle.com<br />18<br />