Molly and Chris guided the audience through various challenges and obstacles that commonly prevent users from engaging with digital services. They demonstrate how easy it is to implement accessibility principles into everyday practice and how designing for the minority is actually beneficial not just for those users, but for the majority as well.
2. Chris Bush
Head of Experience Design
-
@suthen @wearesigma
Molly Watt
Technology, Web Accessibility
& Usability consultant
@mollywatttalks @mollywatttrust
How to design and develop
in an inclusive way
3. My story
► 1994
► 18 months on
► Support > Speech therapy > Included > Happy childhood
► 2006
► 2008
► 2010
5. Toughest thing about usher syndrome?
► Ignorance and lack of understanding - ignorance
► Being born severely deaf and then acquiring blindness
► Access to assistive technology
Inclusion
► Resulting in education being severely affected
► Communication and mobility affected
Depression, anxiety, and isolation
6. Educate, don’t assume
► Most common form of congenital deaf blindness
► 2nd to ageing in number
► I can empathise with the ageing population
► Many will acquire sensory impairment, more turn to technology, more are
subjected to accessibility challenges.
7. How do I, and many people access
the world?
► It's simple, technology.
► Those of us lucky to have access to technology
► Some class as 'assistive technology'
► It's not rocket science either...
9. Apple ecosystem = access = inclusion
► iPhone
► iPad
► MacBook
► Apple Watch
10. However, Assistive technology does
not fully compensate
► Almost everything can be done online now...
► However, design can limit effectiveness
► Assistive technologies are valuable to all - BUT
► Those who create online environments must create with ACCESSIBILITY in
mind in order for assistive technologies to be most effective.
11. Anyone can have challenges
► Disability is more common than you may imagine.
► We will all experience disability at some point.
► 1 in 5 (around 20%) of us have some kind of a disability.
► Example : By the age of 45 most of us will need glasses
- glasses are considered as an assistive tech.
► Yet many websites do not enable dynamic text.
► Many on iPhone use 'Large Text,' many apps are still not compatible.
12. Accessibility should not be considered
as an afterthought or as 'help' but as
reasonable built-in adjustments for all...
13. Acquiring a disability
> being born with a disability
► Many like myself, I was born deaf but sighted and then lost vision.
► I am now registered blind however still rely on the remaining vision I have
left (5% in one eye)
► Many think if you are blind you use auditory tech
► Being born blind if different to being born sighted.
► Only 5% of blind people have no useful sight.
► The rest have some, however not completely useful.
14. So, what is the best way to think about
designing for inclusion?
19. Vision
Ability to see, or
process visual
information
Hearing
Ability to hear, or
process acoustic
information
Motor
Ability to interact
with a device
accurately and
quickly
Cognitive
Ability in mentally
demanding areas;
reading, memory,
attention, complex
concepts or language
Types of impairment
20. Vision
Blindness,
low vision &
colour blindness
Hearing
Hearing loss
Motor
Dyspraxia,
RSI, arthritis
and
cerebral palsy
Cognitive
Down’s syndrome,
Asperger’s and
dyslexia, learning
difficulties
Types of impairment – long term
21. Vision
Forgot my glasses
Glare when using a
device in bright
sunlight
Hearing
Communication
within a noisy
environment
Motor
Temporary injury
such as a broken
wrist
Carrying a child
Cognitive
Medication,
Tiredness, Stress,
Hangover :D
Types of impairment – temporary & situational
22.
23. What can you do to make your products
more inclusive?
41. .
Avoiding chatty screen readers
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42. .
Avoiding chatty screen readers
<a href="/news/uk-england-beds-bucks-herts-20603182“ class=“article”>
<img alt="Euromillions logo"
src="http://news.bbcimg.co.uk/media/images/30185-1.jpg">
<h2 class=“secondary-story-header“>Deadline day for £64 lotto prize</h2>
<p>The highest lottery prize ever to remain unclaimed nearly £64m - will go to good causes if
the winner does not come forward by 23:00 GMT</p>
</a>
45. Isolation
► Many platforms are still inaccessible, creating everyday barriers
► Without inclusion online, many miss out...
► Getting a job, reading the news, personal banking, applying for
colleges, playing online games, learning new information, making
reservations, shopping online...
► All these can make life incredibly easier with the right access.
► Benefits everybody
46. Reasonable adjustments / accessibility
► One of the best universities in London for Primary Education (to teach children
aged 5-11 years)
► Applying was impossible without help - no independence = confidence knock.
► I was unable to access the course through ignorance and a completely
inaccessible website - where I was referred for my reading material and email.
► I was excluded online as well as in lectures.
► Easily preventable
47. Everyone will experience a real need for
inclusive services at least once in their
lives.
Consider everyone's journey.
48. Chris Bush
Head of Experience Design
-
@wearesigma @suthen
Molly Watt
Technology, Web Accessibility
& Usability consultant
@mollywatttalks @mollywatttrust
Thank you. Any questions?
49. Prepared by Sigma: Putting users at the heart of our
solutions delivers better products to a happier audience
www.wearesigma.com
Prepared by Sigma: Putting users at the heart of our
solutions delivers better products to a happier audience
www.wearesigma.com