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© Eckerson Group LLC www.eckerson.com
The New BI/Analytics Synergy:
How to Align Business and IT Around
Data
Wayne Eckerson
July 30, 2015
© Eckerson Group LLC www.eckerson.com
• The data world
has changed
• BI is one of many
players
• BI still has a
critical role to
play
Objectives
© Eckerson Group LLC www.eckerson.com
The Center of the Universe
Claudius Ptolemy
90-168 AD
Ptolemaic System
Geocentrism
Copernican System
Nicolaus Copernicus
1473-1543 AD
Heliocentrism
© Eckerson Group LLC www.eckerson.com
BIcentrism
Business Intelligence
Reports and Dashboards
Data warehouse
Relational
(Integrated)
End-User Tools
Architecture
Data
Reporting
Monitoring
Analysis
Exploration
Mining
Bill Inmon Ralph Kimball
BI/DW Team
© Eckerson Group LLC www.eckerson.com ContinuousIntelligence
DashboardsandAlerts
Complexevent
processing&
streaminganalytics
Eventand
machinedata
Business Intelligence
Reports and Dashboards
Data warehouse
Relational
(Integrated)
End-User Tools
Architecture
Data
AnalyticalEcosystem
Analytics Intelligence
Spreadmarts, data silos,
analytical sandboxes
Relational
(Non-integrated)
Excel, OLAP, SQL, visual discovery
tools, machine learning
ContentIntelligence
Keyworksearch,Xquery,Hive,
Java,Python,Pig,Perl
Hadoop,XMLengines,Search
engines
Non-relational,
multistructured
Power Users
Top-down
Bottom-up
Reporting
Monitoring
Analysis
Exploration
Mining
Power User
Casual User
IT-driven
Certified data
Predefined KPIs
Business-driven
Ad hoc queries
New insights
Source
Data
Staging
Area,
Hub and
Archive
Business
Intelligence
(Reporting &
analysis - DW)
Analytics
Intelligence
(Exploration &
Discovery)
Ad hoc Query,
Visualization,
and Predictive
Tools
Corporate
Dashboards &
Reports
(Web and mobile)
Continuous
Intelligence
(Alerting)
Analytics/Search
Streaming ETL QueryKey:
Rules
Conceptual Architecture – The New Analytical Ecosystem
Query Processing
Systems
Intelligence
Tools
AnalyticFunctions
OperationalReporting
Business
Users
Data Capture and Pre-
processing Systems
Operational
Systems
ContentIntelligence
SemanticLayerSemantic
Layer
DataDirectory
Relational
Data
(ERP, CRM,
Legacy)
Non-
relational
Data
(Files,
Images,
Text, etc.)
On Premise, Cloud, or Hybrid
© Eckerson Group, 2015
© Eckerson Group LLC www.eckerson.com
The New Analytical Organization
BI/DW Team
Functional Analytic ManagersInfrastructure
Administration
Business Unit Heads
Business Analysts
Advanced Analytics Team
Reporting
Monitoring
Analysis
Exploration
Mining
Business
Analytics
Center of
Excellence
Business Unit CIOs
Chief Data Officers
Security/Audit
MDM Team
© Eckerson Group LLC www.eckerson.com
Technology Revolution
1993 –DW for a Pharmacy Chain
10 Pentium CPUs
2 GB RAM
1 TB disk
$1.6 million
2009 – Typical Desktop
4 core CPU
6 GB RAM
750 GB disk
$600
2015 – DW on a phone?
64-bit, 128 GB
$60/month
Performance
Price
CPU, Memory, Disk storage
Waves of Computing
1970s – Mainframes, Minis
1980s – Client/server, Desktops
1990s – Web/Internet
2000s – E-commerce/Social media
2010s – Mobile, Cloud, Big data
© Eckerson Group LLC www.eckerson.com
Analytical Revolution
Old World New World
Enterprise Data Warehouse
IT-driven
Reactive
Slow
Static
Hard to use
Tabular
Reporting
Desktop
On premise
Transactional data
Business vs IT
Big Data Ecosystem
Self-service
Proactive
Fast
Interactive
Easy to use
Visual
Analytics
Mobile
Cloud
Multi-structured data
Business and IT
© Eckerson Group LLC www.eckerson.com
1990-20001980-1990
Ideal?
Power Struggle
2000-2010 2010-2020
Top Down BI
IT-driven
Focus on standards
For casual users
To monitor processes
Answer known questions
Using certified data
From the DW
GOVERNED
Bottom-up BI
BU-driven
Focus on speed
For power users
To find new insights
Answer new questions
Using non-certified data
From any data source
UNGOVERNED
© Eckerson Group LLC www.eckerson.com
• Deliver certified, trustworthy data
– Build and manage the “data warehouse”
– Create and maintain data dictionary
– Build and monitor analytic sandboxes
• Support business analysts
– Train to use self-service BI tools
– Help them navigate the data warehouse
– Convert ad hoc reports into production reports
• Support business unit report developers
– Matrix to BI team and train in BI tools and processes
– Collaborate to build robust departmental dashboards
and scorecards
Role of BI Team
© Eckerson Group LLC www.eckerson.com
• Create BI/Analytics Center of Excellence
– Identify the players
– Create shared vision & infrastructure
– Facilitate hand-offs between groups
• Create a federated BI organization
– Matrix BI/data pros in each business unit
– Manage steering committees (BI Council)
– Go from order takers to consultants
• Evangelize value of business analytics
– Brand and market analytics
– Sell up, down, and across
– Run internal conferences
• Spearhead data governance initiatives
Role of the BI Leader
Business Analytics Center
of Excellence
Federated BI Organization
© Eckerson Group LLC www.eckerson.com
Foster convergence
Business
Intelligence
Advanced
Analytics
Data
Management
• LOB Partnership
• AA Partnership
• BI Self-service
• KPI Dashboards
• Visual Discovery
• Data science
• Data engineering
• Data analysis
• Data directory
• Exploration
• DW Modernization
• Hadoop, NoSQL, and Spark systems
• Real-time streaming
• Analytic sandboxes
Drive business value
Analytical ecosystem and team
© Eckerson Group LLC www.eckerson.com
How Evolve?
© Eckerson Group LLC www.eckerson.com
• The data world
has changed
• BI is one of many
players
• BI still has a
critical role to
play
Summary
© Eckerson Group LLC www.eckerson.com
Questions?
I’m listening!
© Eckerson Group LLC www.eckerson.com
Wayne Eckerson
Hingham, MA
wayne@eckerson.com
(781) 740-9504
Wayne Eckerson
• Principal Consultant, Eckerson Group
• 20+ year thought leader in BI and analytics
• Sought-after speaker and consultant
• Former director of research at TDWI
• Author of hundreds of articles and reports
Performance
Management
BI/Analytics Data Governance
(2016)
© Eckerson Group LLC www.eckerson.com
Eckerson Group
RESEARCH CONSULTING
ASSESSMENTS
Business Intelligence
Big Data Management
Performance Management
Advanced Analytics, Internet of Things
Empowering BI and Analytics Leaders
Research Consultants Recent Clients
Practices

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TDWI Boston Keynote: The New BI/Analytics Synergy

  • 1. © Eckerson Group LLC www.eckerson.com The New BI/Analytics Synergy: How to Align Business and IT Around Data Wayne Eckerson July 30, 2015
  • 2. © Eckerson Group LLC www.eckerson.com • The data world has changed • BI is one of many players • BI still has a critical role to play Objectives
  • 3. © Eckerson Group LLC www.eckerson.com The Center of the Universe Claudius Ptolemy 90-168 AD Ptolemaic System Geocentrism Copernican System Nicolaus Copernicus 1473-1543 AD Heliocentrism
  • 4. © Eckerson Group LLC www.eckerson.com BIcentrism Business Intelligence Reports and Dashboards Data warehouse Relational (Integrated) End-User Tools Architecture Data Reporting Monitoring Analysis Exploration Mining Bill Inmon Ralph Kimball BI/DW Team
  • 5. © Eckerson Group LLC www.eckerson.com ContinuousIntelligence DashboardsandAlerts Complexevent processing& streaminganalytics Eventand machinedata Business Intelligence Reports and Dashboards Data warehouse Relational (Integrated) End-User Tools Architecture Data AnalyticalEcosystem Analytics Intelligence Spreadmarts, data silos, analytical sandboxes Relational (Non-integrated) Excel, OLAP, SQL, visual discovery tools, machine learning ContentIntelligence Keyworksearch,Xquery,Hive, Java,Python,Pig,Perl Hadoop,XMLengines,Search engines Non-relational, multistructured Power Users Top-down Bottom-up Reporting Monitoring Analysis Exploration Mining
  • 6. Power User Casual User IT-driven Certified data Predefined KPIs Business-driven Ad hoc queries New insights Source Data Staging Area, Hub and Archive Business Intelligence (Reporting & analysis - DW) Analytics Intelligence (Exploration & Discovery) Ad hoc Query, Visualization, and Predictive Tools Corporate Dashboards & Reports (Web and mobile) Continuous Intelligence (Alerting) Analytics/Search Streaming ETL QueryKey: Rules Conceptual Architecture – The New Analytical Ecosystem Query Processing Systems Intelligence Tools AnalyticFunctions OperationalReporting Business Users Data Capture and Pre- processing Systems Operational Systems ContentIntelligence SemanticLayerSemantic Layer DataDirectory Relational Data (ERP, CRM, Legacy) Non- relational Data (Files, Images, Text, etc.) On Premise, Cloud, or Hybrid © Eckerson Group, 2015
  • 7. © Eckerson Group LLC www.eckerson.com The New Analytical Organization BI/DW Team Functional Analytic ManagersInfrastructure Administration Business Unit Heads Business Analysts Advanced Analytics Team Reporting Monitoring Analysis Exploration Mining Business Analytics Center of Excellence Business Unit CIOs Chief Data Officers Security/Audit MDM Team
  • 8. © Eckerson Group LLC www.eckerson.com Technology Revolution 1993 –DW for a Pharmacy Chain 10 Pentium CPUs 2 GB RAM 1 TB disk $1.6 million 2009 – Typical Desktop 4 core CPU 6 GB RAM 750 GB disk $600 2015 – DW on a phone? 64-bit, 128 GB $60/month Performance Price CPU, Memory, Disk storage Waves of Computing 1970s – Mainframes, Minis 1980s – Client/server, Desktops 1990s – Web/Internet 2000s – E-commerce/Social media 2010s – Mobile, Cloud, Big data
  • 9. © Eckerson Group LLC www.eckerson.com Analytical Revolution Old World New World Enterprise Data Warehouse IT-driven Reactive Slow Static Hard to use Tabular Reporting Desktop On premise Transactional data Business vs IT Big Data Ecosystem Self-service Proactive Fast Interactive Easy to use Visual Analytics Mobile Cloud Multi-structured data Business and IT
  • 10. © Eckerson Group LLC www.eckerson.com 1990-20001980-1990 Ideal? Power Struggle 2000-2010 2010-2020 Top Down BI IT-driven Focus on standards For casual users To monitor processes Answer known questions Using certified data From the DW GOVERNED Bottom-up BI BU-driven Focus on speed For power users To find new insights Answer new questions Using non-certified data From any data source UNGOVERNED
  • 11. © Eckerson Group LLC www.eckerson.com • Deliver certified, trustworthy data – Build and manage the “data warehouse” – Create and maintain data dictionary – Build and monitor analytic sandboxes • Support business analysts – Train to use self-service BI tools – Help them navigate the data warehouse – Convert ad hoc reports into production reports • Support business unit report developers – Matrix to BI team and train in BI tools and processes – Collaborate to build robust departmental dashboards and scorecards Role of BI Team
  • 12. © Eckerson Group LLC www.eckerson.com • Create BI/Analytics Center of Excellence – Identify the players – Create shared vision & infrastructure – Facilitate hand-offs between groups • Create a federated BI organization – Matrix BI/data pros in each business unit – Manage steering committees (BI Council) – Go from order takers to consultants • Evangelize value of business analytics – Brand and market analytics – Sell up, down, and across – Run internal conferences • Spearhead data governance initiatives Role of the BI Leader Business Analytics Center of Excellence Federated BI Organization
  • 13. © Eckerson Group LLC www.eckerson.com Foster convergence Business Intelligence Advanced Analytics Data Management • LOB Partnership • AA Partnership • BI Self-service • KPI Dashboards • Visual Discovery • Data science • Data engineering • Data analysis • Data directory • Exploration • DW Modernization • Hadoop, NoSQL, and Spark systems • Real-time streaming • Analytic sandboxes Drive business value Analytical ecosystem and team
  • 14. © Eckerson Group LLC www.eckerson.com How Evolve?
  • 15. © Eckerson Group LLC www.eckerson.com • The data world has changed • BI is one of many players • BI still has a critical role to play Summary
  • 16. © Eckerson Group LLC www.eckerson.com Questions? I’m listening!
  • 17. © Eckerson Group LLC www.eckerson.com Wayne Eckerson Hingham, MA wayne@eckerson.com (781) 740-9504 Wayne Eckerson • Principal Consultant, Eckerson Group • 20+ year thought leader in BI and analytics • Sought-after speaker and consultant • Former director of research at TDWI • Author of hundreds of articles and reports Performance Management BI/Analytics Data Governance (2016)
  • 18. © Eckerson Group LLC www.eckerson.com Eckerson Group RESEARCH CONSULTING ASSESSMENTS Business Intelligence Big Data Management Performance Management Advanced Analytics, Internet of Things Empowering BI and Analytics Leaders Research Consultants Recent Clients Practices

Editor's Notes

  1. In astronomy, the Geocentric Model (also known as geocentrism, or the Ptolemaic system) is a description of the cosmos where Earth is at the orbital center of all celestial bodies. This model served as the predominant cosmological system in many ancient civilizations such as ancient Greece including the noteworthy systems of Aristotle (see Aristotelian physics) and Ptolemy. As such, they assumed that the Sun, Moon, stars, and naked eye planets circled Earth. Two commonly made observations supported the idea that Earth was the center of the Universe. The stars, the sun, and planets appear to revolve around Earth each day, making Earth the center of that system. The stars were thought to be on a celestial sphere, with the earth at its center, that rotated each day, using a line through the north and south pole as an axis. The stars closest to the equator appeared to rise and fall the greatest distance, but each star circled back to its rising point each day.[2] The second observation supporting the geocentric model was that the Earth does not seem to move from the perspective of an Earth-bound observer, and that it is solid, stable, and unmoving. Epicycle – a planet moves around the epicycle at the same time as the deferent cycle. The epicycle explains the fact that planets slow down, stop and move backwards in retrograde motion. Sometimes the planets appear to slow down or move backwards. This is an illusion caused by the Earth passing slower moving outer planets. Ptolemy - AD 90 – c. 168) was a Greco-Egyptian writer of Alexandria, known as a mathematician, astronomer, geographer, astrologer, and poet of a single epigram in the Greek Anthology.[1][2] He lived in the city of Alexandria in the Roman province of Egypt, wrote in Greek, and held Roman citizenship The scientific revolution began in Europe towards the end of the Renaissance period and continued through the late 18th century, influencing the intellectual social movement known as the Enlightenment. While its dates are disputed, the publication in 1543 of Nicolaus Copernicus's De revolutionibus orbium coelestium (On the Revolutions of the Heavenly Spheres) is often cited as marking the beginning of the scientific revolution, and its completion is attributed to the "grand synthesis" of Newton's 1687 Principia. By the end of the 18th century, the scientific revolution had given way to the "Age of Reflection". It was not until the 16th century that a fully predictive mathematical model of a heliocentric system was presented, by the Renaissance mathematician, astronomer, and Catholic cleric Nicolaus Copernicus, leading to the Copernican Revolution. In the following century, Johannes Kepler elaborated upon and expanded this model to include elliptical orbits, and Galileo Galilei presented supporting observations made using a telescope. Also, Tycho Brahe, Isaac Newton Nicolaus Copernicus (/koʊˈpɜrnɪkəs, kə-/;[1] Polish: 1473 – 24 May 1543) was a Renaissance mathematician and astronomer who formulated a model of the universe that placed the Sun rather than the Earth at its center.[a] The publication of this model in his book De revolutionibus orbium coelestium (On the Revolutions of the Celestial Spheres) just before his death in 1543 is considered a major event in the history of science, triggering the Copernican Revolution and making an important contribution to the Scientific Revolution.
  2. If you had to report, monitor, analyze etc. you built a DW according to Kimball or Inmon using relational data
  3. Questions: Who is going to run this? Is it going to work together like depicted or fly apart into multiple bits of BI? There is no longer one intelligence, there are four. We’ve talked about business intelligence (top down) and analytics intelligence (bottom up), but there is also continuous intelligence and content intelligence. All four dimensions seek to turn dat into insight and action, or more tactically, support reporting, monitoring, analysis, exploration, and mining applications. These four dimensions will make up BI by 2020. Maybe even today. At the intersection of the four intelligences are areas ripe for innovation and opportunity. For example, between analytics intelligence and continuous intelligence is decision automation—operationalizing analytical models. The question in most organizations is who is going to manage these four intelligences? Ideally, it all falls under one group or rolls up to one manager. In reality, these areas are often managed by different groups. If so, it’s imperative that the groups work closely together to align their initiatives.
  4. The conceptual architecture for the new analytical ecosystem depicts four intelligences—business intelligence, continuous intelligence, analytic intelligence, and content intelligence—each with distinct architectures, tools, and development environments, as described in the previous slide. The framework is divided into top-down and bottom-up BI environments, each of which is geared to casual and power users respectively. Each box can be implemented using any technology either as a stand-alone environment or collectively with two or more boxes in a shared environment.   Hadoop is increasingly used as the staging area for landing new data, especially multi-structured data, as well as a hub for disseminating data to downstream systems or virtual views to support ad hoc analytics. It’s also used as a low cost archive for storing data that no longer fits cost-effectively in the data warehouse. The data warehouse is represented by the “business intelligence” box. Although it straddles top-down and bottom-up environments, it is not the center of the new analytical ecosystem. The data warehouse is now just one of many component parts. Continuous intelligence systems can run inside the data warehouse if the business requires only 15 minute updates of transactional data. But if the need is to monitor and analyze thousands of events per second, then a specialized streaming system is required.
  5. Serves as data chief d
  6. CHANGE DATA DRIVEN CULTURE
  7. Eckerson Group is a research and consulting firm that provides strategy, design and assessment services for small and large organizations in information-driven disciplines, including BI, DW, data governance, analytics, performance management, and Big Data. www.eckerson.com.
  8. Eckerson Group is a research and consulting firm that provides strategy, design and assessment services for small and large organizations in information-driven disciplines, including BI, DW, data governance, analytics, performance management, and Big Data. www.eckerson.com.