The challenges parliaments face are not simply ones of technology adoption; many are strategic and need to be addressed at a systemic level. To resolve this challenge, there needs to be a stronger focus on articulating, addressing and resolving the strategic barriers.
Postal Ballots-For home voting step by step process 2024.pptx
Day 1: ICT Strategic Planning, Mr. Soufiane Ben Moussa, CTO, House of Commons, Canada
1. World e-Parliament Conference 2016
#eParliament
28-30 June 2016 // Chamber of Deputies of Chile // Valparaiso
The ICT Strategic plan
execution toolbox
2. Agenda
Elements of an ICT strategic plan
Processes and roles needed to deliver on
an ICT strategic plan
Tools to support the effort needed to
deliver on an ICT strategic plan
Questions
3. Traditional system implementation
approaches typically lead
to costly infrastructure spaghetti
Corporate network & infrastructure
services
Data
Application
Technology
• IT costs that exceed the
benefit they deliver
• Rising IT costs without
increasing benefits
• One or more major
project failures
• Long delays in the
delivery of new systems
• Fractious relationships
between IT and
business leaders
• System disasters
• Difficulty recruiting and
retaining top IT talent
Source
4.
5. Definition: the use of existing IT and business process
capabilities to rapidly generate new business value while
limiting costs and risks.
The key to agility is reuse.
Agility leads to profitable growth.
The Agility Paradox: more digitized and standardized
business processes and platforms tend to make
a parliament more agile.
A platform for agility simultaneously enhances parliament’s
ability to launch new products, increase efficiency, redesign
a business model, and span boundaries.
ICT Strategic plan must drive to ICT-Enabled business Agility
ICT-Enabled Business Agility
8. Senior executive accountable for the
definition, design, implementation, and, in
some cases, use of a firm’s digitized
process platform.
In most organizations, the CIO is
assuming this role, shifting the IT
organization from enabler to leader.
An ICT Strategy Execution Officer
9. IT as an Enabler offering IT Capabilities
IT as a Leader offering a platform for
innovation
Digitized process platform
10. The Role of the SEO
Enterprise IT &
Process
Governance
Project Design &
Implementation
Ongoing
Operations/
Continuous
Improvement
Designs
Platform
Builds Platform
Components
Leverages
Platform
11. Ensure clarity among senior executives about platform
design.
Establish a clear ICT governance structure
– Coordinate demands for enterprise change projects, most of
which involve IT implementations.
– Establish priorities for change projects based
on multiple criteria:
• Organizational readiness
• Contribution to platform
• Ability to use platform
• Expected benefits
– Work with senior executive team which either
makes investment decisions or approves SEO
recommendations.
Responsibility 1: ICT and Process
Governance
12. Effective ICT Governance
• ICT governance is specifying the decision rights and
accountability framework to encourage desirable behaviors
in the use of ICT
• Effective ICT governance requires a significant amount of
management time and attention
• Well-designed ICT governance arrangements distribute
ICT decision making to those responsible for outcomes
• Research shows that organizations implementing effective
ICT governance to support their business strategies realize
superior results
Source: IT Governance: How Top Performers Manage I/T Decision Rights for Superior Results
By: Peter Weill and Jeanne W. Ross
13. ICT Governance Must Address …
What decisions to make
Who should make the decisions
How to make and monitor the decisions
Source: IT Governance: How Top Performers Manage I/T Decision Rights for Superior Results
By: Peter Weill and Jeanne W. Ross
14. Tools and roles needed
Senior executive oversight
Enterprise guiding principles
Process owners
Business cases
ICT Steering Committee
Technology research & adoption process
Formal compliance process
Centralized standards team
15. ICT Governance Structure Models
Model 1: For small organizations where a single tiered
central steering committee, chaired by highest level
executive, can effectively govern IT deployment for entire
organization
Model 2: For medium size organizations that have two to
four operational divisions that are highly dependent on IT
resources
16. ICT Governance Structure: Model 2
Administrative
Steering
Committee
Services to
Members
Steering
Committee
Procedural
Steering
Committee
eServices
Inter/Intranet
• Chaired by Secretary or appointed official
• Meets bi-monthly or quarterly
• Defines IT governance structure
• Sets decision parameters for committees
• Approval board for IT business policies
• Includes steering committee chairs
• Includes senior IT executive
• IT Steering Committees (ITSC)
• Chaired by appointed official
• Meets bi-weekly or monthly
• Plan/prioritize division projects
• Management level participants
Governance
Committee
(ITGC)
17. Important ICT Governance Factors
Ideally, your highest level governance
committee should be chaired by the
Secretary General/Clerk
Active involvement by the highest level of
organization management
Committees should be chaired by
business executives
18. Important Governance Factors
cont…
• Committees should be organized around
key business operations or divisions
rather than IT operations
• Formalized business based methodology
for prioritizing IT projects
20. Ensure disciplined, effective project
methodology.
Engage all key stakeholders early and often.
Provide expertise on process design.
Provide oversight and/or support of change
management.
Responsibility 2: Project
Design/Implementation
21. Project methodology
Post-implementation assessment
IT program managers role
Business leadership of project teams
Architects on project teams
Architecture exception process
Senior executive oversight
Process owners involvement
Key tools, processes and roles
23. Project success factors
Stakeholder involvement
Executive management support
Clear statement of requirements
Proper planning
Realistic expectations
Smaller project milestones
Competent staff (internal and external)
Ownership
Clear vision and objectives
Hard working and focused staff
24. Architecture exception process
Formal compliance process
Centralized funding of enterprise apps
Infrastructure renewal process
Enterprise architecture artifacts
Full-time enterprise architecture team
Key Tools, processes and roles
25. At the Business level:
– ICT strategic plans
– Shared ICT business services
Information:
– Common information structure standards
• Debates, Bills, Motions, Questions, Petitions,…
– Information management policies and practices
Technology platforms:
– A parliamentary shared private cloud
Application platform:
– Shared Record keeping applications
Where parliaments can collaborate
26. Enterprise guiding principles
Business cases
ICT Steering Committee model and structures
Technology research & adoption process
Formal compliance process
Centralized standards team
Project methodology
Post-implementation assessment
Infrastructure renewal process
Where parliaments can collaborate
and share.
27. Soufiane Ben Moussa
Chief Technical Officer
House of Commons Canada
Soufiane.BenMoussa@parl.gc.ca
Questions