Personal Information
Entreprise/Lieu de travail
Dublin, Dublin Ireland
Profession
Customer Success Leader
Secteur d’activité
Technology / Software / Internet
À propos
A customer service professional and military veteran working in and around the aviation, information technology, retail, and management consulting industries in customer service, business operations, sales and marketing.
I operate with honesty, integrity, a sense of humor and with mutually beneficial outcomes in mind, all of the time.
My personal interests include family, adventure travel, visiting more than 30 countries to-date and living overseas for nearly five years, playing drums, bicycling, kayaking, fishing and volunteering in my community.
Mots-clés
customer service
nps
customer survey
cx maturity
customer experience
cx
Tout plus
- Présentations
- Documents
- Infographies
Forrester the customer-experience-management-maturity-model
Biswanath Swain
•
il y a 7 ans
Customer Journey Mapping and CX Research
Marc Stickdorn
•
il y a 8 ans
The Journey of Journey Mapping - infographic
David Jacques
•
il y a 6 ans
Mapping Customer Experience for the Future of Design
Lennart Overkamp
•
il y a 6 ans
Best practices in customer experience mapping
suitecx
•
il y a 10 ans
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
il y a 12 ans
A Guide To Customer Experience Mapping
Bryan K. O'Rourke
•
il y a 8 ans
AirBnB Pitch Deck
Malcolm Lewis
•
il y a 9 ans
Culture Code: Creating A Lovable Company
HubSpot
•
il y a 11 ans