Based on the work of Stephen Covey:
The seven habits of highly effective people
The 8th habits
The presentation at a glance
• Important to be effective;
effectiveness can be learnt
• Focus on developing character, not
• Habits shape us, so adopt productive
• Build trust in relationships.
• Balance the different roles.
• Allot time to attend fairly to the
various responsibilities and
• Think positive and show empathy
• Rejuvenate yourself
The Eight Habits of highly effective people.
1. They take initiative. (“Be Proactive”)
2. They focus on goals. (“Begin with the
End in Mind”)
3. They set priorities. (“Put First Things
4. They only win when others win. (“Think
5. They communicate. (“Seek First to
Understand, Then to Be Understood”)
6. They cooperate. (“Synergize”)
7. They reflect on and repair their
deficiencies. (“Sharpen the Saw”)
8. They find their voice and help others
Character vs Personality
Forceful display of a personality that is inconsistent with our character is like
wearing a mask. It is deceptive, manipulative and ultimately destructive.
So... Developing a sound character is more important!
Character is habit ...
• Certain basic principles and values
make people more effective.
• They are fairness, equity, integrity,
honesty, human dignity and worth,
excellence, a spirit of service, patience,
perseverance, caring, courage,
encouragement and positive thinking.
• The person whose character grows
from these classic principles is a true
leader who can inspire and help others.
● They do not impose limits on themselves that prevent them
● They recognize that they have the freedom to determine the
kind of character they will have.
● They may not be able to control their circumstances, but they
can decide how to make the best use of those circumstances.
• Not just a matter of reaching a
goal but rather of achieving the
• If not, we must change it. We
must take hold of our life.
• We can begin by drafting a
personal mission statement that
outlines our goals and describes
the kind of person we want to
• We spend our time reacting to urgent circumstances and
emergencies, and never invest the necessary effort to develop
the ability to prevent emergencies in the first place.
• We confuse the important with the urgent. The urgent is easy
to see. The important is harder to discern.
• We must focus on “important but not urgent” activities.
• Strive for win/win transactions.
• They try to ensure that all the
parties are better off in the end.
• A Win-Win mind set can help us
multiply our allies.
Habit 4: “Think Win/Win”
Assertiveness vs Cooperation Table
(I win, You Lose) (I win, You win)
(we both win some,
and lose some)
(I lose, You win)
Habit 5: “Seek First to Understand, Then
to Be Understood”
• We must always try to understand what the other people
want and need before we begin to outline our own objectives.
• We must not object, argue or oppose what we hear.
• We must listen carefully, and think about it.
• We must try to put ourselves in the other party’s shoes.
• We often don’t listen, reflect
and respond but, instead,
we hear and react
• Our reactions may be
defensive, authoritarian or
• We may oppose or go
along — but we do not
• Cooperation and
communication are the two
legs of a synergistic
Habit 7: “Sharpen the Saw”
• Take care of our bodies with a
program of exercise that combines
endurance, flexibility and strength.
• Nourish our souls with prayer,
meditation, or perhaps by reading
great literature or listening to great
• Mental repair may mean changing
bad habits, such as the habit of
• Work to develop our heart, our
emotional connections and our
engagement with other people.
Habit 8 : “Finding your voice and helping others
• “Voice” is the unique personal
significance each of us offers,
and can bring to bear at work.
• The 8th habit is all about moving
from effectiveness to greatness
• Finding our unique voice means
fulfilling our innate potential.
• Finding our voice, involves the
four elements of a whole
person: mind, body, heart and