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SMILE
04/08/11     @wiesenhofer   1
INTRODUCTION TO
                           DI (FH) Stephan Wiesenhofer
                                                    08/04/11

SOCIAL MEDIA                   Presales & Consultant | DCCS GmbH
                                        Tweet This: @Wiesenhofer




04/08/11    @wiesenhofer
WIESELSTEIN.COM


     08.04.2011       Introduction to Social Media
04/08/11                        @wiesenhofer         3
04/08/11   @wiesenhofer   4
SOCIAL MEDIA is the
           „use of technology to co-create,
                 know, like and trust“
                 John Jantsch, Duct Tape Marketing



04/08/11       @wiesenhofer                          5
4 Ps of Marketing

                                infused with
                                Social Media


  Content + Context + Connection + Community =

  SOCIAL MEDIA MARKETING
04/08/11                @wiesenhofer             6
SOCIAL MEDIA STRATEGY

•          Spread Content?
•          Community of Evangelists?
•          Involve Customers?
•          Be a Thought Leader?
•          Be a Trusted Source?




04/08/11                     @wiesenhofer   7
HIERARCHY
  of SOCIAL MEDIA MARKETING
                                            Micro

                                   Social Networks

                                Social Bookmarking

                                     Social Search

                                              RSS

                                         Blogging




04/08/11         @wiesenhofer                        8
MEASURE & MONITOR


           •   Define KPIs

           •   Predictable Results with Targeting

           •   Foster Viral Sharing with Incentives




04/08/11               @wiesenhofer                   9
SOCIAL LANDSCAPE




           Better Leverage Social Media Sites


04/08/11                  @wiesenhofer          10
04/08/11   @wiesenhofer   11
04/08/11   @wiesenhofer   12
News & Community in 140 Characters




04/08/11                  @wiesenhofer          13
WHAT‘S HAPPENING




                                     ON TWITTER?
Introduction
08.04.2011 to Social Media
 04/08/11                    @wiesenhofer   Video: http://goo.gl/UhGhT   14
•   Tweet: 140 Characters
           •   Mention: @Wiesenhofer
           •   RT: „re-tweet“ (old style)
           •   Hashtag: #aiesecF2
           •   Message: DM

04/08/11       @wiesenhofer                 15
EVEN MORE TERMS



  •        Timeline
  •        Follow / Unfollow
  •        Following
  •        Followers



04/08/11                       @wiesenhofer   16
TWITTER TOOLS

04/08/11   @wiesenhofer        17
BEST PRACTICES

               •   Share
               •   Listen & Ask
               •   Respond & Reward
               •   Demonstrate Know-How
               •   Champion your Stakeholders
               •   Use the Right Voice


04/08/11            @wiesenhofer            18
Use Technology to Co-Create, Know, Like and Trust

           Content + Context + Connection + Community




      RECAP
                  Have a Social Media Strategy

                      Measure and Monitor

04/08/11                     @wiesenhofer               19
Thank you
                          DI (FH) Stephan Wiesenhofer
                                                   08/04/11
                              Presales & Consultant | DCCS GmbH
                                       Tweet This: @Wiesenhofer




04/08/11   @wiesenhofer
Sources
       Slide       Sources
       1           IMAGE: AIESEC – http://www.aiesec.at
       2, 20       IMAGE: Ludwig Gatzke - http://goo.gl/oLjUy
       3-4,11,13   IMAGES: Twitter Inc. – http://twitter.com
       5           IMAGE: RegentsEarth - http://goo.gl/xIuPy
       6           IMAGE: Website Design Divas - http://goo.gl/vzSvg
                   DATA: John Jantsch, Duct Tape Marketing - http://goo.gl/TDhAG
       7           IMAGE: CFO Strategist (Screenshot) - http://goo.gl/kszHd
       8           IMAGE: Flickr - Michel27 - http://goo.gl/5yJkW
       9           DATA: Social Media Examiner http://goo.gl/gmQmI
       10          IMAGE: Flickr - Pixel0908 - http://goo.gl/shs2e
       11          IMAGES: Fake Convos Generator - http://fakeconvos.com/ ; Screenshot: http://facebook.com
       14          VIDEO: Youtube – Twitter - http://goo.gl/UhGhT
       15          IMAGE: AGENT-X Comics - http://goo.gl/5JkI6
       16          IMAGES: Web Design Creatives - http://goo.gl/NiiKl
       17          IMAGES: Screenshots - http://goo.gl/X1hyE, http://goo.gl/hY8BX, http://goo.gl/9x1WY
       18          DATA: Twitter Inc. - http://goo.gl/1CzkY
                   IMAGE: Flickr -aiesecinternational - http://goo.gl/pEXO0

                                                                                                              21
04/08/11                                                       @wiesenhofer

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Introduction 2 Social Media (Marketing)

  • 1. SMILE 04/08/11 @wiesenhofer 1
  • 2. INTRODUCTION TO DI (FH) Stephan Wiesenhofer 08/04/11 SOCIAL MEDIA Presales & Consultant | DCCS GmbH Tweet This: @Wiesenhofer 04/08/11 @wiesenhofer
  • 3. WIESELSTEIN.COM 08.04.2011 Introduction to Social Media 04/08/11 @wiesenhofer 3
  • 4. 04/08/11 @wiesenhofer 4
  • 5. SOCIAL MEDIA is the „use of technology to co-create, know, like and trust“ John Jantsch, Duct Tape Marketing 04/08/11 @wiesenhofer 5
  • 6. 4 Ps of Marketing infused with Social Media Content + Context + Connection + Community = SOCIAL MEDIA MARKETING 04/08/11 @wiesenhofer 6
  • 7. SOCIAL MEDIA STRATEGY • Spread Content? • Community of Evangelists? • Involve Customers? • Be a Thought Leader? • Be a Trusted Source? 04/08/11 @wiesenhofer 7
  • 8. HIERARCHY of SOCIAL MEDIA MARKETING Micro Social Networks Social Bookmarking Social Search RSS Blogging 04/08/11 @wiesenhofer 8
  • 9. MEASURE & MONITOR • Define KPIs • Predictable Results with Targeting • Foster Viral Sharing with Incentives 04/08/11 @wiesenhofer 9
  • 10. SOCIAL LANDSCAPE Better Leverage Social Media Sites 04/08/11 @wiesenhofer 10
  • 11. 04/08/11 @wiesenhofer 11
  • 12. 04/08/11 @wiesenhofer 12
  • 13. News & Community in 140 Characters 04/08/11 @wiesenhofer 13
  • 14. WHAT‘S HAPPENING ON TWITTER? Introduction 08.04.2011 to Social Media 04/08/11 @wiesenhofer Video: http://goo.gl/UhGhT 14
  • 15. Tweet: 140 Characters • Mention: @Wiesenhofer • RT: „re-tweet“ (old style) • Hashtag: #aiesecF2 • Message: DM 04/08/11 @wiesenhofer 15
  • 16. EVEN MORE TERMS • Timeline • Follow / Unfollow • Following • Followers 04/08/11 @wiesenhofer 16
  • 17. TWITTER TOOLS 04/08/11 @wiesenhofer 17
  • 18. BEST PRACTICES • Share • Listen & Ask • Respond & Reward • Demonstrate Know-How • Champion your Stakeholders • Use the Right Voice 04/08/11 @wiesenhofer 18
  • 19. Use Technology to Co-Create, Know, Like and Trust Content + Context + Connection + Community RECAP Have a Social Media Strategy Measure and Monitor 04/08/11 @wiesenhofer 19
  • 20. Thank you DI (FH) Stephan Wiesenhofer 08/04/11 Presales & Consultant | DCCS GmbH Tweet This: @Wiesenhofer 04/08/11 @wiesenhofer
  • 21. Sources Slide Sources 1 IMAGE: AIESEC – http://www.aiesec.at 2, 20 IMAGE: Ludwig Gatzke - http://goo.gl/oLjUy 3-4,11,13 IMAGES: Twitter Inc. – http://twitter.com 5 IMAGE: RegentsEarth - http://goo.gl/xIuPy 6 IMAGE: Website Design Divas - http://goo.gl/vzSvg DATA: John Jantsch, Duct Tape Marketing - http://goo.gl/TDhAG 7 IMAGE: CFO Strategist (Screenshot) - http://goo.gl/kszHd 8 IMAGE: Flickr - Michel27 - http://goo.gl/5yJkW 9 DATA: Social Media Examiner http://goo.gl/gmQmI 10 IMAGE: Flickr - Pixel0908 - http://goo.gl/shs2e 11 IMAGES: Fake Convos Generator - http://fakeconvos.com/ ; Screenshot: http://facebook.com 14 VIDEO: Youtube – Twitter - http://goo.gl/UhGhT 15 IMAGE: AGENT-X Comics - http://goo.gl/5JkI6 16 IMAGES: Web Design Creatives - http://goo.gl/NiiKl 17 IMAGES: Screenshots - http://goo.gl/X1hyE, http://goo.gl/hY8BX, http://goo.gl/9x1WY 18 DATA: Twitter Inc. - http://goo.gl/1CzkY IMAGE: Flickr -aiesecinternational - http://goo.gl/pEXO0 21 04/08/11 @wiesenhofer