5. SOCIAL MEDIA is the
„use of technology to co-create,
know, like and trust“
John Jantsch, Duct Tape Marketing
04/08/11 @wiesenhofer 5
6. 4 Ps of Marketing
infused with
Social Media
Content + Context + Connection + Community =
SOCIAL MEDIA MARKETING
04/08/11 @wiesenhofer 6
7. SOCIAL MEDIA STRATEGY
• Spread Content?
• Community of Evangelists?
• Involve Customers?
• Be a Thought Leader?
• Be a Trusted Source?
04/08/11 @wiesenhofer 7
8. HIERARCHY
of SOCIAL MEDIA MARKETING
Micro
Social Networks
Social Bookmarking
Social Search
RSS
Blogging
04/08/11 @wiesenhofer 8
18. BEST PRACTICES
• Share
• Listen & Ask
• Respond & Reward
• Demonstrate Know-How
• Champion your Stakeholders
• Use the Right Voice
04/08/11 @wiesenhofer 18
19. Use Technology to Co-Create, Know, Like and Trust
Content + Context + Connection + Community
RECAP
Have a Social Media Strategy
Measure and Monitor
04/08/11 @wiesenhofer 19
20. Thank you
DI (FH) Stephan Wiesenhofer
08/04/11
Presales & Consultant | DCCS GmbH
Tweet This: @Wiesenhofer
04/08/11 @wiesenhofer