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Scalability and OmniPeek


Jim MacLeod                Jay Botelho
                                                         Show us your tweets!
Product Manager            Director, PM                     Use today’s webinar hashtag:
WildPackets                WildPackets                        #wp_scalability
jmacleod@wildpackets.com   jbotelho@wildpackets.com   with any questions, comments, or feedback.
Follow me @shewfig         Follow me @jaybotelho                Follow us @wildpackets

                                                                          © WildPackets, Inc.   www.wildpackets.com
Administrivia
     • All callers are on mute
          ‒ If you have problems, please let us know via the Chat window
     • There will be Q&A at the end
          ‒ Feel free to type a question at any time
     • Slides and recording will be available:
          ‒ Via a follow-up email




#wp_scalability                                             © WildPackets, Inc.   2
Agenda
     •   Scalability and network analysis
     •   Challenges with high-speed networks (10G/40G/etc)
     •   Best practices in network analysis scalability
     •   Eliminate choke points without eliminating visibility
     •   Distributed network analysis scenarios
     •   About WildPackets
     •   Product line overview




#wp_scalability                                     © WildPackets, Inc.   3
Scalability and Network Analysis




                        © WildPackets, Inc.   www.wildpackets.com
                                                                    4
Scalability
     • The most overloaded term in IT???
     • Scalability on 2 levels
            ‒ Network scalability
            ‒ Network analysis scalability
     • Scalability is the ability of a [network] [network
        analysis solution] to
            ‒ handle a growing amount of work in a capable manner or
            ‒ its ability to be enlarged to accommodate that growth1
     • The key – “growing amount of work”

      1 AndréB. Bondi, 'Characteristics of scalability and their impact on performance', Proceedings of the 2nd international workshop
      on Software and performance, Ottawa, Ontario, Canada, 2000, ISBN 1-58113-195-X, pages 195–203


#wp_scalability                                                                                                       © WildPackets, Inc.   5
Network Growth
     • Driving network growth:
          ‒   Number of users/connections
          ‒   Number of applications
          ‒   Amount of network traffic
          ‒   New technologies
          ‒   New data types
          ‒   New locations
     • Network growth drives network analysis growth:
          ‒   Increased analytical throughput
          ‒   Increased analytical scope
          ‒   Increased data storage
          ‒   Distributed analysis


#wp_scalability                                 © WildPackets, Inc.   6
A Classic Example – The 10G Transition

                                 Alerts/         User
         Let It Roll!
                                 Alarms        Complaints


                    NO
                                Problem?

                         YES


         Connect the                            Reproduce
                               Start a Trace
          Analyzer                             if Necessary

#wp_scalability                                    © WildPackets, Inc.   7
1Gig Is Easy - Now
     •   Use almost any NIC
     •   Use almost any computer
     •   Capture and analyze all in real-time
     •   Little or no special hardware needed (taps, etc.)
     •   Little to no impact on existing network traffic
     •   “Analysis on the fly” still feasible




#wp_scalability                                      © WildPackets, Inc.
Challenges with High-Speed
        Networks




                    © WildPackets, Inc.   www.wildpackets.com
                                                                9
Challenges with Network Analysis
     • Capturing at high speeds
          ‒ Hard to do without dropping packets
          ‒ Hard to analyze in real time
          ‒ Hard to store at high speed
     • Analyzing increasing volumes of data
          ‒ Needle in a haystack
          ‒ Where to store it
          ‒ How to access it
     • More links, less overall visibility
          ‒ Easier to add links than capture points



#wp_scalability                                       © WildPackets, Inc.   10
How Is 10G Being Utilized?
  Example 1: Heavy Mfg               Example 2: Cisco
   • Major traffic driver: backups    • Focus now on large, flat
   • Current challenge: 2x and 4x      10G data center fabrics
     1G EtherChannel on backup        • Fabric Path / TRILL
     servers is saturating             “standard”
   • New architecture spec for 10x    • Nexus 7000 offers 32 ports
     1G EtherChannel                   of 10G
   • What’s coming: virtualized       • Driving need: Constant
     server clusters growing – one     demand for 1G aggregation
     has 360 VMs!



#wp_scalability                                         © WildPackets, Inc.
Strategy for Monitoring 10G Ethernet
                 Which of the following apply to your strategy for monitoring 10G
                                 segments? (Select all that apply)


                                    Our tools don't support 10G
                                                                                                         41.1%

              Want to keep 1G tools as long as possible                                            32.9%
                         Can't afford upgrading tools to 10G                                 21.9%

                           All set - tools already support 10G                               21.9%
               All set - our mirroring sol'n converts 10G to
                                     1G
                                                                                           14.4%

                                                                       Other        4.1%

                                                                               0%
                                                                                       20%
SOURCE: Benchmarking Network and Security Operations: Tools, Processes, and
                                                                                                   40%
Enabling Technologies Study, 2009, Enterprise Management Associates. n=124
                                                                                                                    60%
 #wp_scalability                                                                                          © WildPackets, Inc.
The 10G Challenge
     •   Traditional NICs not up to the task
     •   Processing power is a limiting factor
     •   Storage capacity is a limiting factor
     •   I/O bus and disk write speeds are a limiting factor
     •   10G forces clarity in analysis
     •   At 10G, it truly is looking for a needle in a haystack
     •   40G is another leap for network analysis




#wp_scalability                                      © WildPackets, Inc.   13
10G Compromises
     • 10G to 1G taps
     • Apply pre-capture filters or triggered captures to
        selectively stream to disk
     • 10G NIC upgrades in architectures designed for
        multi-port 1G deployments




#wp_scalability                                   © WildPackets, Inc.
10Gig Network Analysis Workflow

      Identify Key            Deploy 24x7   Alarms/
      Analysis Pts            Monitoring     Alerts


                   NO
                               Problem?

                        YES


          Rewind                             Tune if
                                Analyze
           Data                             Necessary

#wp_scalability                                 © WildPackets, Inc.
Changing Methods - Data Recorders
       1. Alerts/alarms from network
       monitoring appliance
                                                                   3. Real-time and post-
                                                                   incident analysis

                                                     IDS/IPS System




                                                                                Servers
                                       2. Incident data recorded and
                                       ready for analysis


#wp_scalability                                                            © WildPackets, Inc.
Meeting the 10G Challenge – TimeLine
     • Fastest network recording and real-time statistical
        display — simultaneously
          ‒ 12Gbps sustained capture with zero packet loss
          ‒ Network statistics display in TimeLine visualization format
     • Rapid, intuitive forensics search and retrieval
          ‒ Historical network traffic analysis and quick data rewinding
          ‒ Several pre-defined forensics search templates making
            searches easy and fast
     • A natural extension to the WildPackets product line
     • Turnkey bundled solution
          ‒ Appliance + OmniEngine, OmniAdapter, OmniPeek Connect

#wp_scalability                                                © WildPackets, Inc.
Best Practices in Network Analysis
            Scalability




                         © WildPackets, Inc.   www.wildpackets.com
                                                                     18
Network Analysis Scalability
     • Architecture for sustainable growth
          ‒ Pod design to horizontally scale compute resources
          ‒ Extensible backbone or meshed core
          ‒ Automation, e.g. DHCP  IPAM
     • Openness to new technologies
          ‒ Higher speed interfaces, e.g. 10G
          ‒ Non-hierarchical / multi-path, e.g. Fabric Path / TRILL
     • Resource planning – Start with Network Analysis
          ‒ Baseline measurements as a starting point
          ‒ Track growth in traffic pattern



#wp_scalability                                                © WildPackets, Inc.   19
Best Practices
     • Be ready
          ‒ Be specific regarding your analysis requirements
          ‒ Know your network
          ‒ Analyze the essentials
     • Know your limits
          ‒ Filter and slice (whenever possible)
          ‒ Anticipate hardware resource needs
     • Be reasonable
          ‒ Equipment to capture everywhere (CapEx)
          ‒ Human time required for analysis (OpEx)



#wp_scalability                                                © WildPackets, Inc.
Challenges in Scalability
     • Choke points
          ‒ Will higher speed links suffice?
          ‒ Will your equipment support those links?
     • Mesh
          ‒ Do you know where your packets are?
          ‒ Can you still capture essential traffic?




#wp_scalability                                        © WildPackets, Inc.   21
Architect for Visibility
     • Know what traffic is important
          ‒ Are you looking at servers?
          ‒ Are you looking at user PCs?
          ‒ Are you looking at administrative protocols?
     • Know where to find that traffic
          ‒ High-Speed capture for high-speed links
          ‒ Multiple capture points for meshed networks
     • Build visibility into the infrastructure
          ‒ Manual placement of portables increases MTTR
          ‒ Pre-set capture points provide instant information



#wp_scalability                                                  © WildPackets, Inc.   22
Backbone Visibility
     • Capturing isn’t enough
          ‒ Lots of data = big haystack
     • High speed is typically aggregated low-speed
          ‒ Inter-switch links or VM host w/ multiple guests
          ‒ Very few 1Gbps+ flows
          ‒ Lots of slower flows from different nodes
     • Not just more bandwidth
          ‒ More PPS, more nodes, more flows




#wp_scalability                                                © WildPackets, Inc.   23
Scale Visibility
     • Add packet capture to each pod
          ‒ Uplink for North-South traffic
          ‒ Internal visibility for East-West traffic
              • APM: slow traffic between servers affects user experience
          ‒ Soft taps for VM servers
              • See the inter-VM traffic
     • Monitor high-speed links
          ‒ Inter-switch links have aggregated traffic
          ‒ Good visibility with reduced complexity and cost
     • Monitor meshed backbones
          ‒ Capture at many points
          ‒ Aggregate on the console

#wp_scalability                                                   © WildPackets, Inc.   24
Full Packet Path Visibility
     • Pre-install multiple capture points
          ‒ Cheaper to install a capture server than to send an engineer
          ‒ Data moves faster than people: reduce MTTR
     • Take it to the next level
          ‒ Multi-Segment Analysis
          ‒ Identify slow and lossy links
              • Multiple simultaneous captures show delays and loss
     • Leverage the power of infrastructure-based capture
          ‒ Faster MTTR for simple problems
          ‒ End-to-end analysis for more complicated issues




#wp_scalability                                                  © WildPackets, Inc.   25
TimeLine for High Speed
     • Hard to capture with commodity hardware
          ‒ OmniAdapter: 10Gbps
          ‒ Commodity card & driver: 3Gbps
     • Hard to record at speed
          ‒ “Fast” hard drive is 6Gbps
          ‒ “Fast” network is 10Gbps+
          ‒ TimeLine for dedicated 10G capture at speed
     • Hard to store high-speed traffic
          ‒ 10Gbps links contain lots of traffic
          ‒ Need many TB to provide a reasonable analysis window
          ‒ TimeLine includes up to 48TB


#wp_scalability                                           © WildPackets, Inc.   26
Understanding High Speed
     • Identifying traffic on aggregated links
          ‒ Potentinally 1000s of servers
          ‒ Each server 1000s of client connections
     • Needs automation
          ‒ Historical method: SNMP alerts and user complaints
          ‒ Distributed problem may not be apparent from single source
          ‒ Must look at the flows themselves, packets don’t lie
     • Find the problem
          ‒ Requires synergy of filtering and visualization
          ‒ Leverage filters with triggers and alerts



#wp_scalability                                               © WildPackets, Inc.   27
Eliminating Choke Points
without Eliminating Visibility




                        © WildPackets, Inc.   www.wildpackets.com
                                                                    28
Are Choke Points bad?
     • Foundation of classic network architecture
          ‒ Know the packet path from the network tree
     • A single link is “easy” to upgrade
          ‒ Higher speed, e.g. 1Gbps to 10Gbps
     • Provides a point of traffic control
          ‒ Firewalls, IDS/IPS, DLP, etc.
     • Still single point of failure
          ‒ If it goes down, large impact on business




#wp_scalability                                          © WildPackets, Inc.   29
Alternatives to Choke Points
     • Bonded links
          ‒ Originally for speed, e.g. LACP
          ‒ Now redundancy among multiple switches, e.g. VPC
     • Active-active redundancy
          ‒ Routing: ECMP
          ‒ Switching: FabricPath, TRILL, SPB
     • “Virtualized network”
          ‒ MPLS/VPLS – not just for WAN
     • Now it’s unclear what the packet path is



#wp_scalability                                          © WildPackets, Inc.   30
Visibility in Mesh Environments
     • More links = more potential packet paths
          ‒ Result: out-of-order delivery?
     • Common practice: deterministic load splitting
          ‒ Hash L3 (sometimes L4) to determine which link to use
          ‒ Maintain continuity among nodes, or within each flow
     • Visibility options
          ‒ Use switch SPAN ports to aggregate
              • Classic bandwidth problem: 2 data links  1 monitoring link
          ‒ Tap each link
              • Additional cost per link
          ‒ “Key” points, plus agent on end nodes
     • Aggregate multiple captures on the console
#wp_scalability                                                   © WildPackets, Inc.   31
Distributed Network Analysis
          Scenarios




                      © WildPackets, Inc.   www.wildpackets.com
                                                                  32
Distributed Analysis




#wp_scalability                          © WildPackets, Inc.   33
Distributed Monitoring




#wp_scalability                            © WildPackets, Inc.   34
Q&A

   Show us your tweets!
      Use today’s webinar hashtag:           Follow us on SlideShare!
                                              Check out today’s slides on SlideShare
        #wp_scalability                          www.slideshare.net/wildpackets
with any questions, comments, or feedback.
          Follow us @wildpackets



                                                           © WildPackets, Inc.   www.wildpackets.com
WildPackets Corporate Overview

Optimizing Network and Application Performance




                                  © WildPackets, Inc.   www.wildpackets.com
Corporate Background
     • Experts in network monitoring, analysis, and troubleshooting
          ‒ Founded: 1990 / Headquarters: Walnut Creek, CA
          ‒ Offices throughout the US, EMEA, and APAC


     • Our customers are leading edge organizations
          ‒ Mid-market and enterprise lines of business
          ‒ Financial, manufacturing, ISPs, major federal agencies,
            state and local governments, and universities
          ‒ Over 7,000 customers / 60+ countries / 80% of Fortune 1,000


     • Award-winning solutions that improve network performance
          ‒ Internet Telephony, Network Magazine, Network Computing awards
          ‒ United States Patent 5,787,253 issued July 28, 1998
               • “Apparatus and Method of Analyzing Internet Activity”

#wp_scalability                                                  © WildPackets, Inc.
Business Opportunity
     • Growing $5B network management market (Gartner)

     • VoIP, video, and other converged networking
        applications are saturating network bandwidth

     • Increasing network speeds create a discontinuity
          ‒ 1 Gig  10 Gig  40 Gig  100 Gig networks


     • Users and business will not tolerate downtime
          Need for better real-time network visibility in addition to
                         network forensics and DPI

#wp_scalability                                               © WildPackets, Inc.
Unprecedented Network Visibility

                        NETWORK HEALTH
      GLOBAL            WatchPoint can manage and report on key
                        devices’ performance and availability across
                        the entire network, from anywhere on the network.

                        UNDERSTAND END-USER PERFORMANCE
                        TimeLine and Omnipliance network recorders monitor
          DISTRIBUTED   and analyze performance across critical network
                        segments, virtual environments, and remote sites.

                        PINPOINT NETWORK ISSUES ANYWHERE
                        Omnipliance Portable can rapidly identify and troubleshoot
             PORTABLE   issues before they become major problems—wired or
                        wireless—down the hall or across the globe.

                        ROOT-CAUSE ANALYSIS
                        OmniPeek network analyzer performs deep packet inspection
                  DPI   and can reconstruct all network activity, including e-mail and
                        IM, as well as analyze VoIP and video traffic quality.


#wp_scalability                                               © WildPackets, Inc.
A History of Innovation

                2001                         2005                              2009                                  2011
                • First 802.11               Combined distributed              Innovative dashboard                  • Total visibility with
                wireless analyzer            network and VoIP                  with drill-down for VoIP              zero packet loss
                • First network              network analysis                  and video                             • First wireless
                analyzer with                                                                                        network analyzer to
                automated expert                                                                                     support capture and
                analysis                                                                                             analysis of 802.11n
                                                                                                                     3-stream wireless




            2003                           2008                             2010                                   2012
Distributed real-time               Enterprise-wide          First to achieve 11 Gbps              • Capture, record, and
     troubleshooting       Monitoring and Reporting         sustained capture-to-disk                   analyze from 40G
                                                                                                        network segments
                                                                                                  • First wireless network
                                                                                                       analyzer to support
                                                                                                    801.11ac, k, r, u, v, w



#wp_scalability                                                                                           © WildPackets, Inc.
Real-World Deployments
        Education           Financial              Government




  Health Care / Retail       Telecom               Technology




                         WildPackets Proprietary
#wp_scalability                                     © WildPackets, Inc.
Product Line Overview




                  © WildPackets, Inc.   www.wildpackets.com
Omni Distributed Analysis Platform
                                      OmniPeek
             Enterprise Packet Capture, Decode and Analysis
                  • Ethernet,1/10 Gigabit, 802.11, and voice and video over IP
                  • Portable capture and OmniEngine console
                  • Aggregate analysis data across multiple capture points


                               Omnipliance / TimeLine
                      Distributed Enterprise Network Forensics
                           • High-performance packet capture and real-time analysis
                           • Stream-to-disk for forensics analysis
                           • Integrated OmniAdapter network analysis cards up to 40G


                                             WatchPoint
                  Centralized Enterprise Network Monitoring Appliance
                         • Aggregation and graphical display of network data
                         • WildPackets OmniEngines
                         • NetFlow and sFlow
#wp_scalability                                                                  © WildPackets, Inc.
Omni Distributed Analysis Platform
                  Software and Turnkey Solutions
     • Enterprise monitoring and reporting
          ‒ WatchPoint Server
          ‒ OmniFlow, NetFlow, and sFlow Collectors
     • Software probes and network recorders
          ‒ Omnipliance network recorders – Edge, Core
          ‒ TimeLine network recorders
          ‒ OmniAdapter analysis cards
     • Distributed analysis software
          ‒ OmniPeek – Enterprise, Professional, Basic, Connect
          ‒ OmniEngine – Enterprise, Desktop, OmniVirtual
     • Portable solutions
          ‒ OmniPeek network analyzer
          ‒ Omnipliance Portable
#wp_scalability                                                   © WildPackets, Inc.
Key New Features in v7
     • 40G network support
     • Analyze issues from end to end:
        Multi-Segment Analysis (MSA)
     • Collect data from non-technical end users:
        OmniPeek Remote Assistant (ORA)
     • Single, interactive dashboard for
        utilization, top talkers, top protocols,
        latency, Experts, flows, and wireless
        signal strength
     • New wireless specifications
          ‒ 802.11ac          802.11k
          ‒ 802.11r           802.11u
          ‒ 802.11v           802.11w

#wp_scalability                                     © WildPackets, Inc.
OmniPeek Network Analyzer
     • Distributed analysis manager
          – Connect to and configure distributed OmniEngines, Omnipliances,
            and TimeLines
     • Comprehensive dashboards present network traffic in real-time
          – Vital statistics and graphs display trends on network and application
            performance
          – Visual peer-map shows conversations and protocols
          – Intuitive drill-down for root-cause analysis of performance bottlenecks
     • Visual Expert diagnosis speeds problem resolution
          – Packet and payload visualizers provide business-centric views
     • Automated analytics and problem detection 24/7
          – Easily create filters, triggers, scripting, advanced alarms, and alerts



#wp_scalability                                                       © WildPackets, Inc.
Omnipliance Network Recorders
     •   Captures and analyzes all network traffic 24x7
          – Runs WildPackets OmniEngine software probe
          – Generates vital statistics on network and application performance
          – Intuitive root-cause analysis of performance bottlenecks
     •   Expert analysis speeds problem resolution
          – Fault analysis, statistical analysis, and independent notification
     •   Multiple issue digital forensics
          – Real-time and post capture data mining for compliance and troubleshooting
     •   Intelligent data transport
          –   Network data analyzed locally
          –   Detailed analysis passed to OmniPeek on demand
          –   Summary statistics sent to WatchPoint for long term trending and reporting
          –   Efficient use of network bandwidth
     •   User-extensible platform
          – Plug-in architecture and SDK
#wp_scalability                                                              © WildPackets, Inc.
TimeLine Network Recorder
     • Continuous network recording and comprehensive
        real-time statistical display — simultaneously
          ‒ 12Gbps sustained capture with zero packet loss
          ‒ Network statistics display in TimeLine visualization format
     • Rapid, intuitive forensics search and retrieval
          ‒ Historical network traffic analysis and quick data rewinding
          ‒ Several pre-defined forensics search templates making
            searches easy and fast
     • A natural extension to the WildPackets product line
     • Turnkey bundled solution
          ‒ Appliance + OmniEngine, OmniAdapter, OmniPeek Connect

#wp_scalability                                                © WildPackets, Inc.
WildPackets Network Recorders
                   Price/Performance Solutions for Every Application




        Portable                           Edge                        Core                     TimeLine
        Ruggedized                    Small Networks         Datacenter Workhorse           Enterprise, Highly-
      Troubleshooting                 Remote Offices          Easily Expandable             Utilized Networks
Aluminum chassis / 17” LCD      1U rack mountable chassis    3U rack mountable chassis   3U rack mountable chassis
Dual 2.13 GHz Quad-Core Intel   Quad-Core Intel Xeon X3460   Dual Intel Xeon Quad Core   Dual Intel Xeon Quad Core
Xeon L5630 "Westmere"           2.80Ghz                      E5530 2.4GHz                X5560 2.8GHz
24GB RAM                        4GB RAM                      6GB RAM                     18GB RAM
2 PCI-E Slots                   2 PCI-E Slots                4 PCI-E Slots               4 PCI-E Slots
2 Built-in Ethernet Ports       2 Built-in Ethernet Ports    2 Built-in Ethernet Ports   2 Built-in Ethernet Ports
6TB SATA storage capacity       1TB SATA storage capacity    8/16TB SATA                 8/16/32/48TB SATA
                                                             storage capacity            storage capacity
4.5Gbps CTD                     1.1Gbps CTD                  3Gbps CTD                   12Gbps CTD


#wp_scalability                                                                            © WildPackets, Inc.
WatchPoint
    Centralized Monitoring for Distributed Enterprise Networks

                                       •   High-level, aggregated
                                           view of all network
                                           segments
                                            – Monitor per campus, per
                                              region, per country
                                       •   Wide range of network
                                           data
                                            – NetFlow, sFlow, OmniFlow
                                       •   Web-based, customizable
                                           network dashboards
                                       •   Flexible detailed reports
                                       •   Direct link to detailed,
                                           packet-based analysis

#wp_scalability                                        © WildPackets, Inc.
Comprehensive Support and Services
     Standard Support                      Premier Support
         Maintenance and upgrades             24 x 7 x 365
         Telephone and email contacts         Dedicated escalation manager
         Knowledgebase                        2 customer contacts per site
         MyPeek Portal                        Plug-in reconfiguration assistance

     WildPackets Training Academy
       Public, web-based, and on-site classes
       Complete curriculum: technology and product focused
       Practical applications and labs covering network analysis,
        wireless, VoIP monitoring and advanced troubleshooting

     Consulting and Custom Development Services
       Deployment, configuration, and assessment engagement
       Systems integration and testing
       Application integration, driver, decode, interface development

#wp_scalability                                                      © WildPackets, Inc.
24x7 Network Monitoring,
            Analysis, and Troubleshooting




#wp_scalability                       © WildPackets, Inc.
WildPackets Key Differentiators
     • Visual Expert intelligence with intuitive drill-down
          – Let computer do the hard work, and return results, real-time
          – Packet /payload visualization is faster than packet-per-packet diagnostics
          – Experts and analytics can be memorized and automated
     • Automated capture analytics
          – Filters, triggers, scripting, and advanced alarming system combine to provide
            automated network problem detection 24x7
     • Multiple issue network forensics
          – Can be tracked by one or more people simultaneously
          – Real-time or post capture
     • User-extensible platform
          – Plug-in architecture and SDK
     • Aggregated network views and reporting
          – NetFlow, sFlow, and OmniFlow


#wp_scalability                                                            © WildPackets, Inc.
Thank You!


WildPackets, Inc.
1340 Treat Boulevard, Suite 500
Walnut Creek, CA 94597
(925) 937-3200

                                    © WildPackets, Inc.   www.wildpackets.com

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Scalability with Omni Distributed Analysis Platform

  • 1. Scalability and OmniPeek Jim MacLeod Jay Botelho Show us your tweets! Product Manager Director, PM Use today’s webinar hashtag: WildPackets WildPackets #wp_scalability jmacleod@wildpackets.com jbotelho@wildpackets.com with any questions, comments, or feedback. Follow me @shewfig Follow me @jaybotelho Follow us @wildpackets © WildPackets, Inc. www.wildpackets.com
  • 2. Administrivia • All callers are on mute ‒ If you have problems, please let us know via the Chat window • There will be Q&A at the end ‒ Feel free to type a question at any time • Slides and recording will be available: ‒ Via a follow-up email #wp_scalability © WildPackets, Inc. 2
  • 3. Agenda • Scalability and network analysis • Challenges with high-speed networks (10G/40G/etc) • Best practices in network analysis scalability • Eliminate choke points without eliminating visibility • Distributed network analysis scenarios • About WildPackets • Product line overview #wp_scalability © WildPackets, Inc. 3
  • 4. Scalability and Network Analysis © WildPackets, Inc. www.wildpackets.com 4
  • 5. Scalability • The most overloaded term in IT??? • Scalability on 2 levels ‒ Network scalability ‒ Network analysis scalability • Scalability is the ability of a [network] [network analysis solution] to ‒ handle a growing amount of work in a capable manner or ‒ its ability to be enlarged to accommodate that growth1 • The key – “growing amount of work” 1 AndréB. Bondi, 'Characteristics of scalability and their impact on performance', Proceedings of the 2nd international workshop on Software and performance, Ottawa, Ontario, Canada, 2000, ISBN 1-58113-195-X, pages 195–203 #wp_scalability © WildPackets, Inc. 5
  • 6. Network Growth • Driving network growth: ‒ Number of users/connections ‒ Number of applications ‒ Amount of network traffic ‒ New technologies ‒ New data types ‒ New locations • Network growth drives network analysis growth: ‒ Increased analytical throughput ‒ Increased analytical scope ‒ Increased data storage ‒ Distributed analysis #wp_scalability © WildPackets, Inc. 6
  • 7. A Classic Example – The 10G Transition Alerts/ User Let It Roll! Alarms Complaints NO Problem? YES Connect the Reproduce Start a Trace Analyzer if Necessary #wp_scalability © WildPackets, Inc. 7
  • 8. 1Gig Is Easy - Now • Use almost any NIC • Use almost any computer • Capture and analyze all in real-time • Little or no special hardware needed (taps, etc.) • Little to no impact on existing network traffic • “Analysis on the fly” still feasible #wp_scalability © WildPackets, Inc.
  • 9. Challenges with High-Speed Networks © WildPackets, Inc. www.wildpackets.com 9
  • 10. Challenges with Network Analysis • Capturing at high speeds ‒ Hard to do without dropping packets ‒ Hard to analyze in real time ‒ Hard to store at high speed • Analyzing increasing volumes of data ‒ Needle in a haystack ‒ Where to store it ‒ How to access it • More links, less overall visibility ‒ Easier to add links than capture points #wp_scalability © WildPackets, Inc. 10
  • 11. How Is 10G Being Utilized? Example 1: Heavy Mfg Example 2: Cisco • Major traffic driver: backups • Focus now on large, flat • Current challenge: 2x and 4x 10G data center fabrics 1G EtherChannel on backup • Fabric Path / TRILL servers is saturating “standard” • New architecture spec for 10x • Nexus 7000 offers 32 ports 1G EtherChannel of 10G • What’s coming: virtualized • Driving need: Constant server clusters growing – one demand for 1G aggregation has 360 VMs! #wp_scalability © WildPackets, Inc.
  • 12. Strategy for Monitoring 10G Ethernet Which of the following apply to your strategy for monitoring 10G segments? (Select all that apply) Our tools don't support 10G 41.1% Want to keep 1G tools as long as possible 32.9% Can't afford upgrading tools to 10G 21.9% All set - tools already support 10G 21.9% All set - our mirroring sol'n converts 10G to 1G 14.4% Other 4.1% 0% 20% SOURCE: Benchmarking Network and Security Operations: Tools, Processes, and 40% Enabling Technologies Study, 2009, Enterprise Management Associates. n=124 60% #wp_scalability © WildPackets, Inc.
  • 13. The 10G Challenge • Traditional NICs not up to the task • Processing power is a limiting factor • Storage capacity is a limiting factor • I/O bus and disk write speeds are a limiting factor • 10G forces clarity in analysis • At 10G, it truly is looking for a needle in a haystack • 40G is another leap for network analysis #wp_scalability © WildPackets, Inc. 13
  • 14. 10G Compromises • 10G to 1G taps • Apply pre-capture filters or triggered captures to selectively stream to disk • 10G NIC upgrades in architectures designed for multi-port 1G deployments #wp_scalability © WildPackets, Inc.
  • 15. 10Gig Network Analysis Workflow Identify Key Deploy 24x7 Alarms/ Analysis Pts Monitoring Alerts NO Problem? YES Rewind Tune if Analyze Data Necessary #wp_scalability © WildPackets, Inc.
  • 16. Changing Methods - Data Recorders 1. Alerts/alarms from network monitoring appliance 3. Real-time and post- incident analysis IDS/IPS System Servers 2. Incident data recorded and ready for analysis #wp_scalability © WildPackets, Inc.
  • 17. Meeting the 10G Challenge – TimeLine • Fastest network recording and real-time statistical display — simultaneously ‒ 12Gbps sustained capture with zero packet loss ‒ Network statistics display in TimeLine visualization format • Rapid, intuitive forensics search and retrieval ‒ Historical network traffic analysis and quick data rewinding ‒ Several pre-defined forensics search templates making searches easy and fast • A natural extension to the WildPackets product line • Turnkey bundled solution ‒ Appliance + OmniEngine, OmniAdapter, OmniPeek Connect #wp_scalability © WildPackets, Inc.
  • 18. Best Practices in Network Analysis Scalability © WildPackets, Inc. www.wildpackets.com 18
  • 19. Network Analysis Scalability • Architecture for sustainable growth ‒ Pod design to horizontally scale compute resources ‒ Extensible backbone or meshed core ‒ Automation, e.g. DHCP  IPAM • Openness to new technologies ‒ Higher speed interfaces, e.g. 10G ‒ Non-hierarchical / multi-path, e.g. Fabric Path / TRILL • Resource planning – Start with Network Analysis ‒ Baseline measurements as a starting point ‒ Track growth in traffic pattern #wp_scalability © WildPackets, Inc. 19
  • 20. Best Practices • Be ready ‒ Be specific regarding your analysis requirements ‒ Know your network ‒ Analyze the essentials • Know your limits ‒ Filter and slice (whenever possible) ‒ Anticipate hardware resource needs • Be reasonable ‒ Equipment to capture everywhere (CapEx) ‒ Human time required for analysis (OpEx) #wp_scalability © WildPackets, Inc.
  • 21. Challenges in Scalability • Choke points ‒ Will higher speed links suffice? ‒ Will your equipment support those links? • Mesh ‒ Do you know where your packets are? ‒ Can you still capture essential traffic? #wp_scalability © WildPackets, Inc. 21
  • 22. Architect for Visibility • Know what traffic is important ‒ Are you looking at servers? ‒ Are you looking at user PCs? ‒ Are you looking at administrative protocols? • Know where to find that traffic ‒ High-Speed capture for high-speed links ‒ Multiple capture points for meshed networks • Build visibility into the infrastructure ‒ Manual placement of portables increases MTTR ‒ Pre-set capture points provide instant information #wp_scalability © WildPackets, Inc. 22
  • 23. Backbone Visibility • Capturing isn’t enough ‒ Lots of data = big haystack • High speed is typically aggregated low-speed ‒ Inter-switch links or VM host w/ multiple guests ‒ Very few 1Gbps+ flows ‒ Lots of slower flows from different nodes • Not just more bandwidth ‒ More PPS, more nodes, more flows #wp_scalability © WildPackets, Inc. 23
  • 24. Scale Visibility • Add packet capture to each pod ‒ Uplink for North-South traffic ‒ Internal visibility for East-West traffic • APM: slow traffic between servers affects user experience ‒ Soft taps for VM servers • See the inter-VM traffic • Monitor high-speed links ‒ Inter-switch links have aggregated traffic ‒ Good visibility with reduced complexity and cost • Monitor meshed backbones ‒ Capture at many points ‒ Aggregate on the console #wp_scalability © WildPackets, Inc. 24
  • 25. Full Packet Path Visibility • Pre-install multiple capture points ‒ Cheaper to install a capture server than to send an engineer ‒ Data moves faster than people: reduce MTTR • Take it to the next level ‒ Multi-Segment Analysis ‒ Identify slow and lossy links • Multiple simultaneous captures show delays and loss • Leverage the power of infrastructure-based capture ‒ Faster MTTR for simple problems ‒ End-to-end analysis for more complicated issues #wp_scalability © WildPackets, Inc. 25
  • 26. TimeLine for High Speed • Hard to capture with commodity hardware ‒ OmniAdapter: 10Gbps ‒ Commodity card & driver: 3Gbps • Hard to record at speed ‒ “Fast” hard drive is 6Gbps ‒ “Fast” network is 10Gbps+ ‒ TimeLine for dedicated 10G capture at speed • Hard to store high-speed traffic ‒ 10Gbps links contain lots of traffic ‒ Need many TB to provide a reasonable analysis window ‒ TimeLine includes up to 48TB #wp_scalability © WildPackets, Inc. 26
  • 27. Understanding High Speed • Identifying traffic on aggregated links ‒ Potentinally 1000s of servers ‒ Each server 1000s of client connections • Needs automation ‒ Historical method: SNMP alerts and user complaints ‒ Distributed problem may not be apparent from single source ‒ Must look at the flows themselves, packets don’t lie • Find the problem ‒ Requires synergy of filtering and visualization ‒ Leverage filters with triggers and alerts #wp_scalability © WildPackets, Inc. 27
  • 28. Eliminating Choke Points without Eliminating Visibility © WildPackets, Inc. www.wildpackets.com 28
  • 29. Are Choke Points bad? • Foundation of classic network architecture ‒ Know the packet path from the network tree • A single link is “easy” to upgrade ‒ Higher speed, e.g. 1Gbps to 10Gbps • Provides a point of traffic control ‒ Firewalls, IDS/IPS, DLP, etc. • Still single point of failure ‒ If it goes down, large impact on business #wp_scalability © WildPackets, Inc. 29
  • 30. Alternatives to Choke Points • Bonded links ‒ Originally for speed, e.g. LACP ‒ Now redundancy among multiple switches, e.g. VPC • Active-active redundancy ‒ Routing: ECMP ‒ Switching: FabricPath, TRILL, SPB • “Virtualized network” ‒ MPLS/VPLS – not just for WAN • Now it’s unclear what the packet path is #wp_scalability © WildPackets, Inc. 30
  • 31. Visibility in Mesh Environments • More links = more potential packet paths ‒ Result: out-of-order delivery? • Common practice: deterministic load splitting ‒ Hash L3 (sometimes L4) to determine which link to use ‒ Maintain continuity among nodes, or within each flow • Visibility options ‒ Use switch SPAN ports to aggregate • Classic bandwidth problem: 2 data links  1 monitoring link ‒ Tap each link • Additional cost per link ‒ “Key” points, plus agent on end nodes • Aggregate multiple captures on the console #wp_scalability © WildPackets, Inc. 31
  • 32. Distributed Network Analysis Scenarios © WildPackets, Inc. www.wildpackets.com 32
  • 33. Distributed Analysis #wp_scalability © WildPackets, Inc. 33
  • 34. Distributed Monitoring #wp_scalability © WildPackets, Inc. 34
  • 35. Q&A Show us your tweets! Use today’s webinar hashtag: Follow us on SlideShare! Check out today’s slides on SlideShare #wp_scalability www.slideshare.net/wildpackets with any questions, comments, or feedback. Follow us @wildpackets © WildPackets, Inc. www.wildpackets.com
  • 36. WildPackets Corporate Overview Optimizing Network and Application Performance © WildPackets, Inc. www.wildpackets.com
  • 37. Corporate Background • Experts in network monitoring, analysis, and troubleshooting ‒ Founded: 1990 / Headquarters: Walnut Creek, CA ‒ Offices throughout the US, EMEA, and APAC • Our customers are leading edge organizations ‒ Mid-market and enterprise lines of business ‒ Financial, manufacturing, ISPs, major federal agencies, state and local governments, and universities ‒ Over 7,000 customers / 60+ countries / 80% of Fortune 1,000 • Award-winning solutions that improve network performance ‒ Internet Telephony, Network Magazine, Network Computing awards ‒ United States Patent 5,787,253 issued July 28, 1998 • “Apparatus and Method of Analyzing Internet Activity” #wp_scalability © WildPackets, Inc.
  • 38. Business Opportunity • Growing $5B network management market (Gartner) • VoIP, video, and other converged networking applications are saturating network bandwidth • Increasing network speeds create a discontinuity ‒ 1 Gig  10 Gig  40 Gig  100 Gig networks • Users and business will not tolerate downtime Need for better real-time network visibility in addition to network forensics and DPI #wp_scalability © WildPackets, Inc.
  • 39. Unprecedented Network Visibility NETWORK HEALTH GLOBAL WatchPoint can manage and report on key devices’ performance and availability across the entire network, from anywhere on the network. UNDERSTAND END-USER PERFORMANCE TimeLine and Omnipliance network recorders monitor DISTRIBUTED and analyze performance across critical network segments, virtual environments, and remote sites. PINPOINT NETWORK ISSUES ANYWHERE Omnipliance Portable can rapidly identify and troubleshoot PORTABLE issues before they become major problems—wired or wireless—down the hall or across the globe. ROOT-CAUSE ANALYSIS OmniPeek network analyzer performs deep packet inspection DPI and can reconstruct all network activity, including e-mail and IM, as well as analyze VoIP and video traffic quality. #wp_scalability © WildPackets, Inc.
  • 40. A History of Innovation 2001 2005 2009 2011 • First 802.11 Combined distributed Innovative dashboard • Total visibility with wireless analyzer network and VoIP with drill-down for VoIP zero packet loss • First network network analysis and video • First wireless analyzer with network analyzer to automated expert support capture and analysis analysis of 802.11n 3-stream wireless 2003 2008 2010 2012 Distributed real-time Enterprise-wide First to achieve 11 Gbps • Capture, record, and troubleshooting Monitoring and Reporting sustained capture-to-disk analyze from 40G network segments • First wireless network analyzer to support 801.11ac, k, r, u, v, w #wp_scalability © WildPackets, Inc.
  • 41. Real-World Deployments Education Financial Government Health Care / Retail Telecom Technology WildPackets Proprietary #wp_scalability © WildPackets, Inc.
  • 42. Product Line Overview © WildPackets, Inc. www.wildpackets.com
  • 43. Omni Distributed Analysis Platform OmniPeek Enterprise Packet Capture, Decode and Analysis • Ethernet,1/10 Gigabit, 802.11, and voice and video over IP • Portable capture and OmniEngine console • Aggregate analysis data across multiple capture points Omnipliance / TimeLine Distributed Enterprise Network Forensics • High-performance packet capture and real-time analysis • Stream-to-disk for forensics analysis • Integrated OmniAdapter network analysis cards up to 40G WatchPoint Centralized Enterprise Network Monitoring Appliance • Aggregation and graphical display of network data • WildPackets OmniEngines • NetFlow and sFlow #wp_scalability © WildPackets, Inc.
  • 44. Omni Distributed Analysis Platform Software and Turnkey Solutions • Enterprise monitoring and reporting ‒ WatchPoint Server ‒ OmniFlow, NetFlow, and sFlow Collectors • Software probes and network recorders ‒ Omnipliance network recorders – Edge, Core ‒ TimeLine network recorders ‒ OmniAdapter analysis cards • Distributed analysis software ‒ OmniPeek – Enterprise, Professional, Basic, Connect ‒ OmniEngine – Enterprise, Desktop, OmniVirtual • Portable solutions ‒ OmniPeek network analyzer ‒ Omnipliance Portable #wp_scalability © WildPackets, Inc.
  • 45. Key New Features in v7 • 40G network support • Analyze issues from end to end: Multi-Segment Analysis (MSA) • Collect data from non-technical end users: OmniPeek Remote Assistant (ORA) • Single, interactive dashboard for utilization, top talkers, top protocols, latency, Experts, flows, and wireless signal strength • New wireless specifications ‒ 802.11ac 802.11k ‒ 802.11r 802.11u ‒ 802.11v 802.11w #wp_scalability © WildPackets, Inc.
  • 46. OmniPeek Network Analyzer • Distributed analysis manager – Connect to and configure distributed OmniEngines, Omnipliances, and TimeLines • Comprehensive dashboards present network traffic in real-time – Vital statistics and graphs display trends on network and application performance – Visual peer-map shows conversations and protocols – Intuitive drill-down for root-cause analysis of performance bottlenecks • Visual Expert diagnosis speeds problem resolution – Packet and payload visualizers provide business-centric views • Automated analytics and problem detection 24/7 – Easily create filters, triggers, scripting, advanced alarms, and alerts #wp_scalability © WildPackets, Inc.
  • 47. Omnipliance Network Recorders • Captures and analyzes all network traffic 24x7 – Runs WildPackets OmniEngine software probe – Generates vital statistics on network and application performance – Intuitive root-cause analysis of performance bottlenecks • Expert analysis speeds problem resolution – Fault analysis, statistical analysis, and independent notification • Multiple issue digital forensics – Real-time and post capture data mining for compliance and troubleshooting • Intelligent data transport – Network data analyzed locally – Detailed analysis passed to OmniPeek on demand – Summary statistics sent to WatchPoint for long term trending and reporting – Efficient use of network bandwidth • User-extensible platform – Plug-in architecture and SDK #wp_scalability © WildPackets, Inc.
  • 48. TimeLine Network Recorder • Continuous network recording and comprehensive real-time statistical display — simultaneously ‒ 12Gbps sustained capture with zero packet loss ‒ Network statistics display in TimeLine visualization format • Rapid, intuitive forensics search and retrieval ‒ Historical network traffic analysis and quick data rewinding ‒ Several pre-defined forensics search templates making searches easy and fast • A natural extension to the WildPackets product line • Turnkey bundled solution ‒ Appliance + OmniEngine, OmniAdapter, OmniPeek Connect #wp_scalability © WildPackets, Inc.
  • 49. WildPackets Network Recorders Price/Performance Solutions for Every Application Portable Edge Core TimeLine Ruggedized Small Networks Datacenter Workhorse Enterprise, Highly- Troubleshooting Remote Offices Easily Expandable Utilized Networks Aluminum chassis / 17” LCD 1U rack mountable chassis 3U rack mountable chassis 3U rack mountable chassis Dual 2.13 GHz Quad-Core Intel Quad-Core Intel Xeon X3460 Dual Intel Xeon Quad Core Dual Intel Xeon Quad Core Xeon L5630 "Westmere" 2.80Ghz E5530 2.4GHz X5560 2.8GHz 24GB RAM 4GB RAM 6GB RAM 18GB RAM 2 PCI-E Slots 2 PCI-E Slots 4 PCI-E Slots 4 PCI-E Slots 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 6TB SATA storage capacity 1TB SATA storage capacity 8/16TB SATA 8/16/32/48TB SATA storage capacity storage capacity 4.5Gbps CTD 1.1Gbps CTD 3Gbps CTD 12Gbps CTD #wp_scalability © WildPackets, Inc.
  • 50. WatchPoint Centralized Monitoring for Distributed Enterprise Networks • High-level, aggregated view of all network segments – Monitor per campus, per region, per country • Wide range of network data – NetFlow, sFlow, OmniFlow • Web-based, customizable network dashboards • Flexible detailed reports • Direct link to detailed, packet-based analysis #wp_scalability © WildPackets, Inc.
  • 51. Comprehensive Support and Services Standard Support Premier Support  Maintenance and upgrades  24 x 7 x 365  Telephone and email contacts  Dedicated escalation manager  Knowledgebase  2 customer contacts per site  MyPeek Portal  Plug-in reconfiguration assistance WildPackets Training Academy  Public, web-based, and on-site classes  Complete curriculum: technology and product focused  Practical applications and labs covering network analysis, wireless, VoIP monitoring and advanced troubleshooting Consulting and Custom Development Services  Deployment, configuration, and assessment engagement  Systems integration and testing  Application integration, driver, decode, interface development #wp_scalability © WildPackets, Inc.
  • 52. 24x7 Network Monitoring, Analysis, and Troubleshooting #wp_scalability © WildPackets, Inc.
  • 53. WildPackets Key Differentiators • Visual Expert intelligence with intuitive drill-down – Let computer do the hard work, and return results, real-time – Packet /payload visualization is faster than packet-per-packet diagnostics – Experts and analytics can be memorized and automated • Automated capture analytics – Filters, triggers, scripting, and advanced alarming system combine to provide automated network problem detection 24x7 • Multiple issue network forensics – Can be tracked by one or more people simultaneously – Real-time or post capture • User-extensible platform – Plug-in architecture and SDK • Aggregated network views and reporting – NetFlow, sFlow, and OmniFlow #wp_scalability © WildPackets, Inc.
  • 54. Thank You! WildPackets, Inc. 1340 Treat Boulevard, Suite 500 Walnut Creek, CA 94597 (925) 937-3200 © WildPackets, Inc. www.wildpackets.com