1. Project Team Health
Business and Risk Solutions
Kym Williams
Results through Experience

2. Today’s Presenter
Kym Williams is a previous General Manager in the
Infrastructure industry and Manager in Local Government at
two large SA Councils.
 Relationship Contracting
 Culture, Leadership & Team Development
 Commercial Training
 Strategic & Project Commercial Advice
 Risk Management & Internal Audit
 Contract & Tender Support
 Local Government & Infrastructure
Results through Experience

3. Project Team Health
 Getting the appropriate balanced between people and task is one of the
great challenges on projects and in organisations.
 Being able to measure how effectively your team is engaged is important in
ensuring that they are focussed on the right outcomes as well as being able
to effectively collaborate with their peers.
 This session will provide an understanding on how to measure project and
organisational health using simple diagnostic and reporting tools.
 It will also highlight the most effective ways to report these organisationally
and within projects to achieve meaningful change and improvement.
Results through Experience

4. Client objectives…. the link….
3. To utilise a combination of local and international expertise and best
practice to manage risks and achieve the optimal outcome
5. To establish and maintain a highly effective collaborative working
arrangement between client, the Other Project Participants and key
stakeholders
8. Very collaborative interfaces with others doing work in the area, on either
end and on the local authority networks maintaining current levels of
service as far as practical on the network
Results through Experience

5. Purpose of Diagnostics
 Identify silo behaviours in an evidence based manner and address these
 Focus on team behaviours and how we continue to leverage these across
the project
 Receive timely feedback at all levels of the project
 Evidenced based approach to a critical key measure on a project
 Demonstrate the journey and provide feedback at a point in time
Results through Experience

6. Examples - Actions from Diagnostics
 Ineffective meetings – meeting pack developed
 Lack of collaboration – facilitation pack for managers and additional
workshops conducted
 Lack of role clarity – role description, visual project organisation charts,
morning tea item on new starters
 Lack of Vision and Understanding around why we were here – winning bid
strategy developed, Project Charter documented and communicated
 Lack of visibility of Programme – Top 10 deliverables list developed and
communicated and programme made visible
Results through Experience

7. Link to High Performance Plan
 Plan is broken into one project team practices that identify team health
measures for successful delivery of the project
 Actions have been identified to take in to account different stages of a
project and feedback from diagnostics
 Allows us to anticipate challenges and areas to focus on
 Benchmark is not always relevant – greater performance through
improvement and challenging our status quo is the goal over time
 Diagnostics are our barometer as to whether we are on track – but with
some science!
Results through Experience

8. Link to Individual Coaching
 Partnering workshop provided individual reports to Management team
 Mirrors the ideal project team practices and assesses their performance
(self assessment and peer feedback)
 Areas to develop are then aligned to ideal project team behaviours
 Focus is on improvement through coaching sessions
 Shadow of the leader – 5% improvement in leaders behaviour mirrors in
overall project performance
Results through Experience

9. Project Team Surveys and Reports
 BRS are able to provide and administer simple diagnostic and reporting
tools to report back on project team health.
 Surveys and reports can be completed for:
 JV Board and Project Governance Level
 Management Team
 Project Team
 Individual Leaders on a project
Results through Experience

10. Project Team Sample Survey Link
 A link will be sent to members of the Project Team that have been
selected to complete the survey
Results through Experience

11. Project Team Sample Survey Questions
Results through Experience

12. Project Team Sample Report
Results through Experience

13. Project Team Sample Report
Results through Experience

14. Project Team Sample Report
Results through Experience

15. Project Team Sample Report
Results through Experience

16. Thankyou
 Example Surveys and Reports can be provided upon request
 JV Board and Governance
 Management Team
 Project Team
 Individual Leaders on a project
 For more information, please visit
www.businessandrisksolutions.com.au
Results through Experience