SlideShare a Scribd company logo
1 of 21
Download to read offline
Designing for
Community
   Week Eight
Designing for
            Community
•   Why design for community

•   MUDs

•   Discussion Groups

•   Blogs

•   Podcasts

•   Wikis
Why Design for
           Community?
•   Creates a powerful meeting place, sounding
    board

•   Give audience a voice

•   Creates strong site quot;stickinessquot; and loyalty

•   Inexpensive way to keep site fresh

•   Get great ideas for improvements/content
Types of Online
 Communities
MUDs

•   multi user dimensions/dungeons

•   earliest online communities

•   Community members build structure, society

•   intense commitment

•   some users can get addicted
Discussion Groups

•   WELL (Whole Earth 'Lectric Link) the first

•   thousands worldwide

•   serve niches and communities of interest very
    well

•   easy to create

•   require careful moderation
Blogs

•   online diaries, aka weblogs

•   maintained by one person or small collective

•   easy to keep fresh

•   often self-indulgent
Podcasts

•   feedback comes from message boards, phone,
    audio gmail

•   more labour intensive

•   powerful quot;cult of personalityquot; factor
Vlogs

•   feedback comes from message boards, phone,
    audio gmail

•   more labour intensive

•   powerful quot;cult of personalityquot; factor
Seesmic
Wiki

•   Hawaiian for quot;quickquot;

•   collaborative content development

•   users engineer architecture

•   grows organically

•   needs clear rules and processes
Any online content
can spark community
On the web content
        is only
     a catalyst
  for community
 and conversation
Phillip Smith
Communitybandwidth
Thank you for
your kind attention

More Related Content

Similar to Week Eight Designing For Community

Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & LibrariesEmerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & LibrariesDavid King
 
Emerging Trends, 2.0, and Libraries
Emerging Trends, 2.0, and LibrariesEmerging Trends, 2.0, and Libraries
Emerging Trends, 2.0, and LibrariesDavid King
 
Go Go Gadget!!! Technology, Trends, and Children\'s Services
Go Go Gadget!!! Technology, Trends, and Children\'s ServicesGo Go Gadget!!! Technology, Trends, and Children\'s Services
Go Go Gadget!!! Technology, Trends, and Children\'s ServicesDavid King
 
Creative Web 2.0 Learning
Creative Web 2.0 LearningCreative Web 2.0 Learning
Creative Web 2.0 LearningJudy O'Connell
 
Building Collaborative Applications with Wikis
Building Collaborative Applications with WikisBuilding Collaborative Applications with Wikis
Building Collaborative Applications with WikisMeredith Farkas
 
Where Is eXtension
Where Is eXtensionWhere Is eXtension
Where Is eXtensionchwood
 
ITS Forum 2008: Connecting Communities
ITS Forum 2008: Connecting CommunitiesITS Forum 2008: Connecting Communities
ITS Forum 2008: Connecting CommunitiesCole Camplese
 
Scientific Collaboration with Plone: A Case Study
Scientific Collaboration with Plone: A Case StudyScientific Collaboration with Plone: A Case Study
Scientific Collaboration with Plone: A Case StudyJazkarta, Inc.
 
Online Media at Bates: Vision, Strategy, Status - June 2008
Online Media at Bates: Vision, Strategy, Status - June 2008Online Media at Bates: Vision, Strategy, Status - June 2008
Online Media at Bates: Vision, Strategy, Status - June 2008Jay Collier
 
Growing The Community Beyond WordCamp
Growing The Community Beyond WordCampGrowing The Community Beyond WordCamp
Growing The Community Beyond WordCampDavid Onoh
 
Social Networking To Win Votes A Presentation To Shepway Lib Dems
Social Networking To Win Votes   A Presentation To Shepway Lib DemsSocial Networking To Win Votes   A Presentation To Shepway Lib Dems
Social Networking To Win Votes A Presentation To Shepway Lib DemsCaroline Hallett (nee Chambers)
 
Emerging Trends & Transformations
Emerging Trends & TransformationsEmerging Trends & Transformations
Emerging Trends & TransformationsDavid King
 
The Internet's Value To The Average Person
The Internet's Value To The Average PersonThe Internet's Value To The Average Person
The Internet's Value To The Average PersonBrad Murray
 
Engaging Key Stakeholders Through Social Media
Engaging Key Stakeholders Through Social MediaEngaging Key Stakeholders Through Social Media
Engaging Key Stakeholders Through Social MediaLee Aase
 
Community 2.0 Community Bootcamp: the technology part by Tara Hunt
Community 2.0 Community Bootcamp: the technology part by Tara HuntCommunity 2.0 Community Bootcamp: the technology part by Tara Hunt
Community 2.0 Community Bootcamp: the technology part by Tara HuntTara Hunt
 
Teaching 2.0 Learning & Leading in the Digital Age
Teaching 2.0 Learning & Leading in the Digital AgeTeaching 2.0 Learning & Leading in the Digital Age
Teaching 2.0 Learning & Leading in the Digital AgeMatthew Hayden
 
Make Your Website Work for You, March 27, 2009
Make Your Website Work for You, March 27, 2009Make Your Website Work for You, March 27, 2009
Make Your Website Work for You, March 27, 2009abcboston
 

Similar to Week Eight Designing For Community (20)

An Introduction to Web 2.0
An Introduction to Web 2.0An Introduction to Web 2.0
An Introduction to Web 2.0
 
Emerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & LibrariesEmerging Trends, 2.0 & Libraries
Emerging Trends, 2.0 & Libraries
 
Emerging Trends, 2.0, and Libraries
Emerging Trends, 2.0, and LibrariesEmerging Trends, 2.0, and Libraries
Emerging Trends, 2.0, and Libraries
 
Go Go Gadget!!! Technology, Trends, and Children\'s Services
Go Go Gadget!!! Technology, Trends, and Children\'s ServicesGo Go Gadget!!! Technology, Trends, and Children\'s Services
Go Go Gadget!!! Technology, Trends, and Children\'s Services
 
Creative Web 2.0 Learning
Creative Web 2.0 LearningCreative Web 2.0 Learning
Creative Web 2.0 Learning
 
Building Collaborative Applications with Wikis
Building Collaborative Applications with WikisBuilding Collaborative Applications with Wikis
Building Collaborative Applications with Wikis
 
Where Is eXtension
Where Is eXtensionWhere Is eXtension
Where Is eXtension
 
ITS Forum 2008: Connecting Communities
ITS Forum 2008: Connecting CommunitiesITS Forum 2008: Connecting Communities
ITS Forum 2008: Connecting Communities
 
Scientific Collaboration with Plone: A Case Study
Scientific Collaboration with Plone: A Case StudyScientific Collaboration with Plone: A Case Study
Scientific Collaboration with Plone: A Case Study
 
Online Media at Bates: Vision, Strategy, Status - June 2008
Online Media at Bates: Vision, Strategy, Status - June 2008Online Media at Bates: Vision, Strategy, Status - June 2008
Online Media at Bates: Vision, Strategy, Status - June 2008
 
The New Website
The New WebsiteThe New Website
The New Website
 
Growing The Community Beyond WordCamp
Growing The Community Beyond WordCampGrowing The Community Beyond WordCamp
Growing The Community Beyond WordCamp
 
Social Networking To Win Votes A Presentation To Shepway Lib Dems
Social Networking To Win Votes   A Presentation To Shepway Lib DemsSocial Networking To Win Votes   A Presentation To Shepway Lib Dems
Social Networking To Win Votes A Presentation To Shepway Lib Dems
 
Company Overview
Company OverviewCompany Overview
Company Overview
 
Emerging Trends & Transformations
Emerging Trends & TransformationsEmerging Trends & Transformations
Emerging Trends & Transformations
 
The Internet's Value To The Average Person
The Internet's Value To The Average PersonThe Internet's Value To The Average Person
The Internet's Value To The Average Person
 
Engaging Key Stakeholders Through Social Media
Engaging Key Stakeholders Through Social MediaEngaging Key Stakeholders Through Social Media
Engaging Key Stakeholders Through Social Media
 
Community 2.0 Community Bootcamp: the technology part by Tara Hunt
Community 2.0 Community Bootcamp: the technology part by Tara HuntCommunity 2.0 Community Bootcamp: the technology part by Tara Hunt
Community 2.0 Community Bootcamp: the technology part by Tara Hunt
 
Teaching 2.0 Learning & Leading in the Digital Age
Teaching 2.0 Learning & Leading in the Digital AgeTeaching 2.0 Learning & Leading in the Digital Age
Teaching 2.0 Learning & Leading in the Digital Age
 
Make Your Website Work for You, March 27, 2009
Make Your Website Work for You, March 27, 2009Make Your Website Work for You, March 27, 2009
Make Your Website Work for You, March 27, 2009
 

More from Wayne MacPhail

Week four introduction to online writing copy
Week four   introduction to online writing copyWeek four   introduction to online writing copy
Week four introduction to online writing copyWayne MacPhail
 
ECN Presentation - Working Together
ECN Presentation - Working TogetherECN Presentation - Working Together
ECN Presentation - Working TogetherWayne MacPhail
 
Oct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working TogetherOct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working TogetherWayne MacPhail
 
Week Thirteen - What\'s Next
Week Thirteen - What\'s NextWeek Thirteen - What\'s Next
Week Thirteen - What\'s NextWayne MacPhail
 
Week Twelve Geolocation
Week Twelve   GeolocationWeek Twelve   Geolocation
Week Twelve GeolocationWayne MacPhail
 
Week Ten Identity And Privacy
Week Ten   Identity And PrivacyWeek Ten   Identity And Privacy
Week Ten Identity And PrivacyWayne MacPhail
 
Week Eleven Presentations
Week Eleven   PresentationsWeek Eleven   Presentations
Week Eleven PresentationsWayne MacPhail
 
Week Nine Net Neutrality And News
Week Nine  Net Neutrality And NewsWeek Nine  Net Neutrality And News
Week Nine Net Neutrality And NewsWayne MacPhail
 
Introduction To Web Based Video Recording For 1
Introduction To Web Based Video Recording For  1Introduction To Web Based Video Recording For  1
Introduction To Web Based Video Recording For 1Wayne MacPhail
 
Week Seven Podcasting And News
Week Seven   Podcasting And NewsWeek Seven   Podcasting And News
Week Seven Podcasting And NewsWayne MacPhail
 

More from Wayne MacPhail (11)

Week four introduction to online writing copy
Week four   introduction to online writing copyWeek four   introduction to online writing copy
Week four introduction to online writing copy
 
ECN Presentation - Working Together
ECN Presentation - Working TogetherECN Presentation - Working Together
ECN Presentation - Working Together
 
Oct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working TogetherOct 27 ECN Meeting Presentation - Working Together
Oct 27 ECN Meeting Presentation - Working Together
 
Week Thirteen - What\'s Next
Week Thirteen - What\'s NextWeek Thirteen - What\'s Next
Week Thirteen - What\'s Next
 
Week Twelve Geolocation
Week Twelve   GeolocationWeek Twelve   Geolocation
Week Twelve Geolocation
 
Week Ten Identity And Privacy
Week Ten   Identity And PrivacyWeek Ten   Identity And Privacy
Week Ten Identity And Privacy
 
Week Eleven Presentations
Week Eleven   PresentationsWeek Eleven   Presentations
Week Eleven Presentations
 
Week Nine Net Neutrality And News
Week Nine  Net Neutrality And NewsWeek Nine  Net Neutrality And News
Week Nine Net Neutrality And News
 
Introduction To Web Based Video Recording For 1
Introduction To Web Based Video Recording For  1Introduction To Web Based Video Recording For  1
Introduction To Web Based Video Recording For 1
 
Week Seven Podcasting And News
Week Seven   Podcasting And NewsWeek Seven   Podcasting And News
Week Seven Podcasting And News
 
Social Media Unboxed
Social Media UnboxedSocial Media Unboxed
Social Media Unboxed
 

Recently uploaded

Keynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-designKeynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-designMIPLM
 
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdfAMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdfphamnguyenenglishnb
 
ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...
ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...
ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...JhezDiaz1
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPCeline George
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONHumphrey A Beña
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Celine George
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfTechSoup
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatYousafMalik24
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptxmary850239
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersSabitha Banu
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Celine George
 
Proudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxProudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxthorishapillay1
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSJoshuaGantuangco2
 
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdfLike-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdfMr Bounab Samir
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)lakshayb543
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Celine George
 

Recently uploaded (20)

Keynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-designKeynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-design
 
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdfAMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
 
ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...
ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...
ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERP
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice great
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginners
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17
 
Proudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxProudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptx
 
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptxLEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
 
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdfLike-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
 
OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
 
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptxFINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
 

Week Eight Designing For Community

  • 2. Designing for Community • Why design for community • MUDs • Discussion Groups • Blogs • Podcasts • Wikis
  • 3. Why Design for Community? • Creates a powerful meeting place, sounding board • Give audience a voice • Creates strong site quot;stickinessquot; and loyalty • Inexpensive way to keep site fresh • Get great ideas for improvements/content
  • 4. Types of Online Communities
  • 5. MUDs • multi user dimensions/dungeons • earliest online communities • Community members build structure, society • intense commitment • some users can get addicted
  • 6.
  • 7. Discussion Groups • WELL (Whole Earth 'Lectric Link) the first • thousands worldwide • serve niches and communities of interest very well • easy to create • require careful moderation
  • 8.
  • 9. Blogs • online diaries, aka weblogs • maintained by one person or small collective • easy to keep fresh • often self-indulgent
  • 10.
  • 11. Podcasts • feedback comes from message boards, phone, audio gmail • more labour intensive • powerful quot;cult of personalityquot; factor
  • 12.
  • 13. Vlogs • feedback comes from message boards, phone, audio gmail • more labour intensive • powerful quot;cult of personalityquot; factor
  • 15. Wiki • Hawaiian for quot;quickquot; • collaborative content development • users engineer architecture • grows organically • needs clear rules and processes
  • 16.
  • 17.
  • 18. Any online content can spark community
  • 19. On the web content is only a catalyst for community and conversation
  • 21. Thank you for your kind attention