Personal Information
Entreprise/Lieu de travail
Orange County, California Area United States
Profession
CX Omni-Channel Customer Experience Strategist | NPS SME | Walmart Ecommerce Experience | PMI.org BOD
Secteur d’activité
Apparel / Fashion
À propos
NPS Program Manager
Management consultant with 10 years of experience as a Customer Experience professional who is retained to create customer experience measurement systems to drive initiatives in customer-centric corporations across many different industries. Career began with traditional quantitative and qualitative market research skills and has progressed into digital Omni-Channel marketing/technical techniques to measure customer satisfaction. NPS training through SatMetrix and Medallia. Graduate of Clarabridge University for text analytics/mining. MBA and PMP skills assist with business case formulations. Various BOD leadership volunteer roles with PMI.org over last eight year...
J’aime
(2)GMP
Atlantic Training, LLC.
•
il y a 4 ans
GMP Sub Part A & B
HARDIK PATEL
•
il y a 8 ans
Personal Information
Entreprise/Lieu de travail
Orange County, California Area United States
Profession
CX Omni-Channel Customer Experience Strategist | NPS SME | Walmart Ecommerce Experience | PMI.org BOD
Secteur d’activité
Apparel / Fashion
À propos
NPS Program Manager
Management consultant with 10 years of experience as a Customer Experience professional who is retained to create customer experience measurement systems to drive initiatives in customer-centric corporations across many different industries. Career began with traditional quantitative and qualitative market research skills and has progressed into digital Omni-Channel marketing/technical techniques to measure customer satisfaction. NPS training through SatMetrix and Medallia. Graduate of Clarabridge University for text analytics/mining. MBA and PMP skills assist with business case formulations. Various BOD leadership volunteer roles with PMI.org over last eight year...