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Weird, Useful, Significant
Marketing as Worldbuilding
Ian Lurie
@portentint
portent.com
3E6699	
  
@portentint
Slides at
http://portent.co/mkt-worlds
@portentint
THIS PRESENTATION
WAS IN OKLAHOMA
CITY. THEY STOLE OUR
BASKETBALL TEAM
@portentint
“Your best friends should be those
who wish to drown you”
Ray Bradbury
JUST A GOOD
REMINDER…
@portentint
Nothing but love
BECAUSE, WHILE I CAN BE
OBNOXIOUS, I’M NOT A JERK. I
WANT TO HELP, AND I’M PRETTY
EMPHATIC ABOUT IT. DON’T
HESITATE TO ASK QUESTIONS.
I’M HAPPY TO HELP. HONEST
My marketing brain:
Be afraid.
3E6699	
  
@portentint
Storytelling?
3E6699	
  
@portentint
WE ARE NOT TELLING STORIES
@portentint
@portentint
a
b
STORIES ARE TOLD FROM POINT
A TO B. THEY’RE TOLD ABOUT
CHARACTERS
@portentint
Consumers are not
(storybook) characters.
WE DON’T CONTROL OUR
CONSUMERS’ STORIES (IN B2B
OR B2C)
3E6699	
  
@portentint
WE ARE WORLDBUILDING
WE’RE CREATING AN
ENVIRONMENT WHERE PEOPLE
CREATE THEIR OWN STORIES
@portentint
Bu
We have something to offer
MARKETING IS
WORLDBUILDING
@portentint
Bu
Know our brand
AROUND GOALS
@portentint
Bu
Read our stuff
AROUND GOALS
@portentint
Bu
Buy our car
AROUND GOALS
@portentint
Bu
Our car is faster
Our car is safer
Our car is better
Buy our car
CAMPAIGNS BRING
PEOPLE TO GOALS
@portentint
Bu
Our car is faster
Our car is safer
Our car is better
Buy our car
EACH CAMPAIGN…
@portentint
Significant
Useful
Weird
IS A LITTLE COMMUNITY
@portentint
Significant
Useful
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
POINTS OF ENTRY
WE CREATE MANY ‘POINT
As’ – MANY ENTRY POINTS
INTO OUR WORLD
@portentint
Significant
Useful
Blog Stopping distance
Webinar Engine types
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
POINTS OF ENTRY
THEN WE CREATE MANY
WAYS CUSTOMERS CAN
MOVE FURTHER ALONG
THEIR OWN STORYLINE
@portentint
Significant
Useful
Blog Stopping distance
Webinar Engine types
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
Defensive design
Site speed
It works
CRITICAL STOPS
AND DO OUR BEST TO ENSURE
THEY CAN REACH A
SATISFYING CONCLUSION
@portentint
Significant
Useful
Blog Stopping distance
Webinar Engine types
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
PATHS
@portentint
Significant
Useful
Blog Stopping distance
Webinar Engine types
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
PATHS
@portentint
Significant
Useful
Webinar Engine types
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
PATHS
3E6699	
  
@portentint
MARKETING IS WORLDBUILDING
INFRASTRUCTURE
ANALYTICS
CONTENT
PAID EARNED OWNED
WORLDBUILDING COVERS
THE WHOLE STACK
@portentint
TIME FOR THE NITTY GRITTY
OK, ENOUGH THEORY. HERE
ARE A BUNCH OF TIPS AND
EXAMPLES THAT WILL
HOPEFULLY HELP
@portentint
WEIRD
Significant
Useful
Weird
WEIRD IS WHERE THE
STORIES START
@portentint
THIS IS THE MOST
IMPORTANT PART
@portentint
Useful
Weird
WEIRD IS ABOUT ENTRY
POINTS. IT’S THE VERY FIRST
STEP. WITHOUT IT, NOTHING
ELSE WORKS.
@portentint
Useful
Weird
AN ENTRY POINT IS THAT FIRST
TIME SOMEONE SEES YOU.
USUALLY, THAT’S MICRO-
CONTENT OF SOME KIND.
@portentint
Useful
Weird
AGAIN: IT’S WHERE A
PERSON DECIDES TO START
A STORY WITH YOU
@portentint
Read ‘We Are All Weird’
by Seth Godin
WEIRD DOESN’T HAVE TO
MEAN CRAZY OR STRANGE.
IT MEANS UNIQUE. WHICH
WE ALL ARE, RIGHT?
IT’S HARD TO STAND OUT
FROM THE CROWD. SO DON’T
HANG OUT WITH THE CROWD.
INSTEAD, CHOOSE THE WEIRD.
REALLY LIKES WAFFLES
IT'S TRUE.
WEIRD = A NICHE. ANY NICHE.
ALLERGIC TO WOOL
DUDE. THAT'S
PERSONAL.
come near me
with those shears
and I will @#)$!!
you up
OK. SOMETIMES WEIRD
MEANS STRANGE.
@portentint
LIKE MUSIC
CAN’T DANCE
GANGNAM STYLE
PURE GENIUS IN
FINDING THE WEIRD.
@portentint
FIND THE WEIRD
3E6699	
  
@portentint
SEARCH
@portentint
SEARCH SUGGEST IS A
GREAT PLACE TO START
@portentint
Nope
@portentint
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
WE’VE GOT OUR FIRST
ENTRY POINTS
3E6699	
  
@portentint
COLLABORATIVE FILTERING
SITES LIKE AMAZON SHOW THOSE
‘PEOPLE WHO BOUGHT/LIKED THIS
ALSO BOUGHT/LIKED’ – THAT IS A
GOLD MINE OF INFORMATION!!!!
@portentint
I SEARCHED FOR
‘CADILLAC ATS’ AND
GOT BICYCLE RACKS
@portentint
SO MAYBE ATS DRIVERS LIKE
BICYCLES? AND THEY HAVE MONEY,
SO MAYBE THEY LIKE EXPENSIVE
BICYCLES? ANOTHER ENTRY POINT
@portentint
I COULD WRITE ABOUT, OR TALK
ABOUT, OR CO-MARKET WITH,
CYCLING COMPANIES
3E6699	
  
@portentint
SOCIAL MEDIA
@portentint
FOLLOWERWONK
ANALYZE FOLLOWERS
@portentint
LOOK AT CADILLAC
FOLLOWERS AND GET
TARGETING DATA
@portentint
FACEBOOK
TARGETING
BUILD AUDIENCES ON
FACEBOOK BASED ON
COLLABORATIVE
FILTERING
@portentint
FACEBOOK
TARGETING
OR BASED ON ME, YOUR
AVERAGE MIDLIFE-
CRISIS CADILLAC ATS
BUYER
@portentint
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
ENTRY POINTS
@portentint
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Facebook Sprains
EVEN FOR 40+
MOUNTAIN BIKERS
3E6699	
  
@portentint
Q&A
@portentint
Q&A SITES LIKE QUORA ARE
ALSO FANTASTIC ENTRY
POINTS. ANSWERING
QUESTIONS SHOW UTILITY
AND GENERATE INTEREST
@portentint
@portentint
THIS IS ONE LUCKY BUGGER
@portentint
Find questions
with no answers
@portentint
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora True Detective
Facebook True Detective
YEP. MORE ENTRY POINTS.
ANSWER THAT TRUE
DETECTIVE QUESTION,
AND NOT JUST ON QUORA
@portentint
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora True Detective
Facebook True Detective
QUORA SHOWED US THE
ENTRY POINT. IT DOESN’T
HAVE TO BE THE ONLY ONE
@portentint
SPEAK TO THE WEIRD
@portentint
CREATE THE ENTRY POINTS
@portentint
aka
@portentint
EXECUTE DAMMIT
YOU KNOW WHAT TO SAY.
NOW YOU HAVE TO
ACTUALLY SAY IT.
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora Car safety
PRODUCE FOR
THESE ENTRY POINTS
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora Car safety
TARGET THESE ENTRY POINTS
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora Car safety
OPTIMIZE FOR
THESE ENTRY POINTS
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora Car safety
BUILD FOR
THESE ENTRY POINTS
3E6699	
  
@portentint
BITE-SIZED CHUNKS OF CHAT
@portentint
ANSWER THE QUESTION.
EASY ENTRY POINT
@portentint
SEARCH
OH, AND LOOK FOR PEOPLE
HIJACKING YOUR ENTRY
POINTS, LIKE JAQUAR HERE
@portentint
PAID SOCIAL
DO SOME DARK POSTING, ETC.
AROUND CYCLING. TARGET THE
AUDIENCE YOU FOUND
@portentint
PAID SOCIAL
CONTENT LIKE THIS IS A GOOD
EXAMPLE OF AN ENTRY POINT.
MINIMAL PROMOTION, STILL
BRANDED, GREAT INFO
@portentint
PAID SOCIAL
THIS AD DOESN’T THRILL ME. TOO
PROMOTIONAL AS AN ENTRY POINT.
IF IT’S RETARGETED, OK
@portentint
OTHER SEARCH (PINTEREST)
PINTEREST IS BASICALLY A
HUMUNGOUS IMAGE SEARCH ENGINE.
GREAT FOR RELEVANT PRODUCTS
AND SERVICES
@portentint
MICRO CONTENT
(SNAPCHAT)
NEVER RULE OUT PRODUCTS LIKE
SNAPCHAT. THESE AREN’T JUST
TEENAGE TEXT SERVICES
@portentint
EXECUTE DAMMIT
OH, AND ALSO…
@portentint
THIS IS AN ENTRY POINT
…SOCIAL MEDIA COMMENTS
ARE ENTRY POINTS!!!!
ANSWER THE #@$!
QUESTIONS
@portentint
SO IS THIS
WHY LOSE EASY OPPORTUNITIES
LIKE THIS?! THE CUSTOMER HAS
CREATED THEIR OWN ENTRY POINT!!!
@portentint
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora True Detective
Facebook True Detective
Facebook Comments
@portentint
Useful
Weird
SEO 0-60
PPC 0-60
SEO 0-60 times
Facebook Cycling
Facebook Racks
Twitter 0-60 times
Facebook Fastest cars
Instagram Trials
Quora True Detective
Facebook True Detective
Facebook Comments
@portentint
USEFUL: PROVE IT
USEFUL IS THE MIDDLE
OF THE STORY. AGAIN,
WE DON’T CHOOSE T
Significant
Useful
Weird
NOW, YOU ESTABLISH
UTILITY. THAT’S THE NEXT
‘LAYER’ IN THIS PROCESS
Useful
Weird
@portentint
Remember this?
@portentint
CONNECT THE DOTS
@portentint
“TOP 10 CARS ON TV: 2015”
THIS WOULD BE A NICE
STEP 2. TAKE PEOPLE
FROM THE WEIRD
CONTENT TO THIS
Weird
Facebook True Detective
Quora True Detective
Post TV cars of 2015
Useful
THIS PROVIDES PATHS – IT
CONNECTS THE DOTS –
FROM WEIRD TO USEFUL
TO SIGNIFICANT
Weird
Facebook True Detective
Quora True Detective
Instagram Blind spot detection
Post Blind spot detection
Post TV cars of 2015
Useful
AND REMEMBER, WE’RE
WORLDBUILDING, NOT STORYTELLING.
CREATE THE ENTRY POINTS…
Weird
Facebook True Detective
Instagram Blind spot detection
Post Blind spot detection
Post TV cars of 2015
Useful
…AND THAT NEXT LAYER, AND LET
PEOPLE DEFINE THEIR OWN STORIES
@portentint
ian wtf?!!!
Weird
Useful
JUST REMEMBER…
Weird
Useful
CONNECT THE DOTS.
@portentint
ON-SITE
3E6699	
  
@portentint
BLOG POSTS? SURE.
@portentint
TOOLS
OCCASIONA SELF PROMOTION
BUT ‘USEFUL’ DOESN’T JUST MEAN
‘BLOG POSTS.’ GREAT FREE
OFFERS LIKE THIS CAN WORK.
MOMAGENDA DOESN’T EVEN
REQUIRE AN E-MAIL ADDRESS. BUT
THIS IS SURE USEFUL
TOOLS
OCCASIONA SELF PROMOTION
TOOLS WORK
TOOLS
OCCASIONA SELF PROMOTIONGREAT CONTENT LIKE
THIS PIECE FROM SEER
WORKS, TOO
BUT USEFUL CAN ALSO MEAN GREAT
PRODUCT DESCRIPTIONS, A WONDERFUL
HOTEL BOOKING SEARCH TOOL,
ANYTHING. IT’S NOT ‘CONTENT
MARKETING’ (WHATEVER THAT IS)
@portentint
MAKE IT VISIBLE
IF NO ONE CAN FIND YOU,
YOU’RE NOT USEFUL
TO SEARCH ENGINES
3E6699	
  
@portentint
EVERYTHING
3E6699	
  
@portentint
TECHNICAL SEO
3E6699	
  
@portentint
TECHNICAL SEO
YOU DON’T NEED A
CHECKLIST. IF WHAT YOU’RE
DOING FEELS LIKE THIS, IT’S
BAD FOR SEO
TO SOCIAL PLATFORMS
@portentint
OPEN GRAPH PROTOCOL
@portentint
TWITTER CARDS
@portentint
OFF-SITE
YOU CAN BE USEFUL
OFF-SITE, TOO
@portentint
SLIDESHARE.NET
@portentint
Free e-books on Kindle
@portentint
26,000+ people get
auto-notifications.
@portentint
TRANSACTIONAL
@portentint
@portentint
ENTERTAINING
NO ONE
IS BORING
@portentint
@portentint
EXECUTE DAMMIT
@portentint
SIGNIFICANT:
KEEP YOUR PROMISE
BE
CONSISTENT
DON’T PROMISE ME
CHOCOLATE CHIP AND GIVE
ME OATMEAL RAISIN
Significant
Useful
Weird
SIGNIFICANT IS ABOUT KEEPING
YOUR PROMISE & PROVIDING A
GOOD EXPERIENCE
@portentint
SHAREABILITY
@portentint
HOW DO I SHARE THIS
PAGE? I HAVE NO IDEA
@portentint
EASY TO FOLLOW
@portentint
NOT EXACTLY EASY TO
FIND, IS IT?
@portentint
USABILITY MATTERS
5	
  1	
  
NICE! #1 RANKING!!!
@portentint
USABILITY MATTERS
WTF?!!!
@portentint
omg what
do i do?!!!
@portentint
CONVERSATION-BUILDING
MUCH EASIER. THIS KEEPS
THE PROMISE THAT I CAN
GET WHAT I WANT
@portentint
SITE SPEED
SITE SPEED IS AN EASY WAY TO
ESTABLISH SIGNIFICANCE BY
PROVIDING A GOOD EXPERIENCE
@portentint
LOOK AT THE INCREASE IN
PAGE VALUE AS YOUR SITE
SPEEDS UP
@portentint
POLISH
THE LITTLE THINGS…
@portentint
LIKE BASIC TYPOGRAPHY.
THIS SPACING KILLS ME. FOR
LESS OBSESSIVE PEOPLE, IT’S
A SUBTLE, AMBIENT THING
THAT ERODES TRUST & THE
EXPERIENCE
@portentint
DOESN’T THAT FEEL BETTER?
@portentint
AND A SMALL INCREASE IN
LINE SPACING…
@portentint
AND
TIGHTER
SPACING
BETWEEN
BULLETS
@portentint
THE RESULT
LOOKS A LOT
BETTER THAN
THIS. FLIP BACK
AND FORTH
BETWEEN THIS
AND THE
PREVIOUS SLIDE
TO COMPARE
@portentint
EASY TO TAKE ACTION
SOUNDS SILLY, BUT A
CLEAR, EASY CALL TO
ACTION IS SIGNIFICANT
@portentint
I LOVE THIS ETSY PAGE. SO
EASY TO FIGURE OUT WHAT’S
NEXT. THAT’S SIGNIFICANCE
@portentint
DON’T LEAVE IT
ALL TO CHANCE
DON’T LEAVE A PERSON’S
PROGRESSION THROUGH
YOUR WORLD TO CHANCE
@portentint
MAINTAIN CONNECTIONS
@portentint
RETARGETING
USE RETARGETING TO REMIND
THEM THEY HAVE ACCESS TO
YOU AND YOUR WORLD
Significant
Useful
Blog Stopping distance
Webinar Engine types
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
Retargeting
RETARGETING CAN BRING PEOPLE
BACK TO ENTRY POINTS WHEN THEY
FORGET ABOUT YOU, OR GET
DISTRACTED. DON’T BE RUDE. JUST
PROVIDE A GENTLE REMINDER
@portentint
BRIBERY
WHEN MAINTAINING CONNECTIONS,
THERE’S NOTHING WRONG WITH A LITTLE
BRIBERY, LIKE A FREEBIE, A SPECIAL
OFFER OR SOME EASY INFORMATION
3E6699	
  
@portentint
THIS IS WHERE
IT GETS MESSY
OK. LOTS OF TIPS IN HERE.
BUT IT’S NOT ABOUT THE
TIPS. IT’S ABOUT THE MESSY
STUFF
@portentint
IT’S NOT STORYTELLING
JUST REMEMBER,
MARKETING ISN’T STORY
TELLING. THUS, MESSY
@portentint
IT’S NOT STORYTELLING
STORYTELLING IS
SOMETHING THE
CUSTOMERS DO.
@portentint
IT’S WORLDBUILDING
AS MARKETERS, WE BUILD THE
WORLDS IN WHICH CUSTOMERS
CREATE THEIR OWN STORIES
@portentint
Bu
Our car is faster
Our car is safer
Our car is better
Buy our car
CAMPAIGNS
OVERLAP
Significant
Useful
Blog Stopping distance
Webinar Engine types
Weird
Fb Stopping distance
Tw Fastest car
Tw Braking
Quora Stopping distance
Defensive design
Site speed
It works
Retargeting
PEOPLE BOUNCE
AROUND
@portentint
OH, AND YOU RARELY GET TO
DO REAL WORLDBUILDING.
THAT’S OK
@portentint
SET YOURSELF
UP TO BE LUCKY
THE POINT IS TO POSITION
YOURSELF SO THAT WHEN THE
OPPORTUNITY ARISES, YOU’RE
GOOD TO GO…
@portentint
SET YOURSELF
UP TO BE LUCKY
…AND TO ADVOCATE,
DIPLOMATICALLY, FOR A
WORLDBUILDING APPROACH
INFRASTRUCTURE
ANALYTICS
CONTENT
PAID EARNED OWNED
THE WHOLE STACK
TO DO THAT, ALWAYS BE AWARE
OF THE WHOLE STACK. YOU’RE
WORKING IN YOUR INDIVIDUAL
DISCIPLINE…
INFRASTRUCTURE
ANALYTICS
CONTENT
PAID EARNED OWNED
THE WHOLE STACK
…BUT YOU CAN BE AWARE
OF WHAT OTHERS ARE
DOING IN THEIRS…
INFRASTRUCTURE
ANALYTICS
CONTENT
PAID EARNED OWNED
THE WHOLE STACK
…THEREBY MAXIMIZING YOUR ABILITY
TO CREATE GREAT ENTRY POINTS
ACROSS CHANNELS, AND CONNECTING
WEIRD, USEFUL AND SIGNIFICANT
Significant
Useful
Weird
…WHICH CREATES THAT
MARKETING WORLD
NEVER, EVER SPLIT THE
(ADVENTURING) PARTY
you handle the
dragon. i'm
going to search
for gold.
this won't end
well.
TRY TO AVOID SILOING.
DIVIDING THE PARTY
NEVER GOES WELL
@portentint
DON’T QUIT
THIS
AND KEEP AT IT!
3E6699	
  
@portentint
@PORTENTINT
www.portent.com
COMMENCE HECKLING
Slides at
http://portent.co/mkt-worlds

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Weird, Useful, Significant: Marketing as Worldbuilding