Presentation for Business Meets IT seminar about BI & BPM. Trends, survey & stories.

1. Welcome
Seminar BI/BPM
#BusinessMeetsIT

2. Nice to meet you. I’m William
( @wvisterin )

3. That’s me: William Visterin
• Editor in chief Smart Business Strategies
• B2B Manager at Minoc Business Press
(smartbiz.be)
• Keynote speaker Business Meets IT
(businessmeetsit.be)
• Business Technology Analyst
• Business & IT Journalist

4. Smart Business Strategies

5. Smart Business Strategies
• The only Belgian IT magazine that takes the business
manager in perspective
• Business decision maker
• Target audience: managing director, IT manager, HR
manager, marketing manager,...
• Understandable and strategy focused
• Cases & user centric
• Business IT magazine that matters

9. Business Meets IT – BI / BPM- Agenda
• 9.30: Market Research: William Visterin
(Smart Business Strategies)
• 10.00: Keynote: Thierry Lesage, Belgian chapter president,
Association of BPM
• 10.30: Break
• 11.00: Customer case 1 - Stefan Nouters, Group Controller,
Mensura
• 11.30: Customer Case 2 - Esmeralda Peleman, CEO, Peleman
Industries
• 12.00: Customer Case 3 - Geert Bal, ICT Project Manager,
Euronics Belgium
• 12.30: Walking Dinner

10. Seminar
BI / BPM

11. The missing link between BI & BPM
BI = Business Intelligence
= analyzing business data
to support better business decision-making
BPM = Business Process Management
= management approach focused on aligning all
aspects of an organization

12. The
Perfect
Storm
in
IT & BI

13. •4 Trends in IT
•4 Trends in BI
(market research)

14. Research: Datacenters Belgium
• ZDNet & Smart Business
N= 200
• Computer Profile
Market Survey Business
Intelligence
N= 3.500

15. “Oh Yes,
I know
Belgium very
well”

16. “I used
to be in
Copenhagen”

17. Trend 1.
Cloud
Computing

20. Cloud computing
5 characteristics
• On-demand self-service: individuals can set
themselves up without needing anyone’s help;
• Ubiquitous network access: available through
standard Internet-enabled devices;
• Location independent resource pooling: demands
are balanced across a common infrastructure with no
particular resource assigned to any individual user;
• Rapid elasticity: consumers can increase or decrease
capacity at will;
• Pay per use: consumers are charged fees based on
their usage of a combination of computing power,
bandwidth use and/or storage

21. Use of Cloud Computing in Belgium
35%
Source: Smart Business Strategies & ZDNet.be, N = 400
Source: Computer Profile, N = 3,000

22. Why cloud?

23. Research: Cloud in Belgium
Wat zijn voor u de grootste voordelen van cloud computing?
• Maintenance: minder (of geen) onderhoud
• Security: beveiliging is beter
• Always on: toepassing altijd bereikbaar
• Scalable & flexibility: u kan snel aanpassen
• Price: het is goedkoper
Bron: Smart Business Strategies Datacenter & ZDNet, 240

24. Research: Cloud in Belgium
Wat zijn voor u de grootste voordelen van cloud computing?
• Maintenance: 21%
• Security: 8%
• Always on: 47%
• Scalable & flexibility: 19%
• Price: 5%
Bron: Smart Business Strategies Datacenter & ZDNet, 240

25. Zero tolerance

26. Why cloud?

27. Biggest
enemy
of
IT-manager?

28. Everybody has an enemy, who’s yours?

31. From
infrastructure &
applications
to
data

33. Trend 2.
Big Data

34. First Dilbert about Big Data

36. The Wisdom
of
the Crowd

43. While we
were sleeping…

45. Evolution of Big Data
2000: Wal-Mart
200 terabytes (= 200.000 gigabyte)

46. Evolution of Big Data
2000: Wal-Mart
200 terabytes (= 200.000 gigabyte)
2013: An average company
(> 1000 emp.)
200 terabytes (= 200.000 gigabyte)

47. x 15= Growth digital universe
Next 7 years
From 3 zettabytes
(= 3 billion terabyte)
To > 40 zettabytes (in 2020)
The best (biggest) is yet to come…

48. Drivers of Big Data

49. And what about the data growth in
your organisation?

50. Big Data
• Verzamelingen van gegevens die met
de gangbare hardware of software niet
meer te hanteren zijn.
• Opslaan en raadplegen van data, maar
ook verwerken, verplaatsen,
analyseren en weergeven.
• Zowel om gestructureerde gegevens
(bvb. in databanken) maar ook
ongestructureerde (Word, Excel,…).

51. 4 V’s in Big Data
1. Volume (hoeveelheid). Hoe meer data, des
te beter of nauwkeuriger
2. Velocity (snelheid). De snelheid waarmee
data gegenereerd wordt
3. Variety (diversiteit). Grote diversiteit van
redelijk losstaande data die gecombineerd
moeten worden
4. Value. Niet alle data zijn even waardevol en
kwalitatief.

52. Information overload

53. Example Big Data:
Wal-mart

55. Example Big Data:
LinkedIn

57. Example Big Data:
in
Belgium

60. Trend 3.
The New User

62. Welcome to Generation Y

63. Welcome to Generation i

64. “60% of children
between 2 & 5
years old
can use a computer
mouse”

65. “but only 10% of
them
can tie their own
shoes”

69. “Liefste
Natalia
Ik ben een grote
fan van u”

70. “””Ik heb al
uw liedjes
gedownload
via YouTube”

73. Post PC era

76. Personal Computing Evolution
SOURCES: Asymco.com, Public Filings, Morgan Stanley Research,
Gartner, IDC
The PC/Web Era
The Post-PC Era
The Mobile-
First Era

78. BYOD

80. Research: Users
46
9
18
27
Gebruik jij je privé-smartphone op
je werk?
Nee, ik gebruik geen
smartphone
Ja, en onze IT-afdeling
ondersteunt hem
Jawel, maar ik krijg
hiervoor geen
support van IT
Nee, ik heb een
smartphone van de
zaak
Bron: ZDNet, 2013, N=181

82. Trend 4.
Datacenter
Transformation

83. Datacenters are not boring, but
essential (kitchen example)

84. Beschikt u in uw organisatie over een
datacenter (of serverruimte)?
Ja, in ons
bedrijf zelf;
63%
Neen, wij
gebruiken
vooral een
extern
datacenter;
13%
Zowel eigen
datacenter
als extern;
(50/50)
24%
Smart Business Strategies, ZDNet, 2012, N=361

87. •4 Trends in IT
•4 Trends in BI

88. Trends
in
Business
Intelligence

89. Most popular BI tool = Excel
Does your company analyse data?
->Yes, with Excel: 43%
->Yes, with a BI tool: 33%
->No: 13%
->No Idea: 11%
Source: ZDNet / Smart Business Strategies, N = 150

91. Growth of BI in Belgium (between 2006-2013)
40%
Source: Computer Profile, N = 3.600

92. Role of BI in your organisation?
1.) Rapportering
2.) Corporate performance management
3.) Planning, budgettering & forecasting
4.) OLAP (online analytical processing )
5.) Datamining
Bron: BI Community, 2010

93. 4 Trends
in
Business
Intelligence

94. BI Trend 1.
(Market)
Consolidation

95. 1. Consolidation
• Market consolidation
• Consolidation in applications
(ERP, BI,…)

96. Show me the money

99. .
Magic Quadrant for Business Intelligence
and Analytics Platforms

100. 1. Consolidation
• Market consolidation
• Consolidation in applications (ERP, BI,…)
• Consolidation in BI (business
intelligence – analytical intelligence)
Magic Quadrant for Business Intelligence and
Analytics Platforms

101. Predictive
Analytics

102. Main assumption of predictions
Recent past = Near future
Today Tomorrow

104. Where’s
the BI
application
(& data)

106. BI Trend 2.
Self service & agile

107. What department uses BI?
1.) Financial department 80%
2.) CFO 75%
3.) Board & CEO 59%
4.) Business Controlling 51%
5.) COO & Operations 49%
6.) Sales 46%
7.) CIO 39%
8.) Market Research 31%
9.) IT department 30%
10.) BI unit 20%
Bron: MarketCap, 2010

108. 2. Self Service & Agile
• BI op niveau waar beslissing genomen
moet worden: zakelijke gebruikers
• Data & business discovery
(Op 1 week ipv 17 weken om eerste
resultaten te bekomen)
• Projecten beginnen op kleinere schaal,
maar kunnen flink doorgroeien.

109. BI Trend 3.
Visualization

111. 3. Visualization
• Het menselijk brein verwerkt
visuele informatie 60.000 keer
sneller dan tekst.
• Focus op zeer interactieve en
grafische gebruikersinterfaces.
• Visual is dé trend in de BI-markt
- MicroStrategy improved Visual Insight.
- SAP launched Visual Intelligence.
- SAS launched Visual Analytics.
- Microsoft bolstered PowerPivot with Power View
- Qlikview acquired NComVA

113. BI Trend 4.
Mobile

114. BI Trend 4. Mobile
• Studie CFO Magazine: 1 op 4
Belgische CFO’s gebruikt iPad
voor de uitoefening van job.
• Technieken als ‘in memory’: data
direct stockeren in interne
geheugen (mobiel) toestel.

115. BI Trend 4. Mobile
• Alle dimensies onderzoeken, en dit
met heel snelle responstijden.
• Analytic content to mobile devices in
publishing/interactive mode (with
mobile client's location awareness.)

117. •4 Trends in IT
•4 Trends in BI

118. And finally…

119. The Graduate (1967)

120. Mr. McGuire: I want to say one
word to you. Just one word.
Benjamin: Yes, sir.
Mr. McGuire: Are you listening?
Benjamin: Yes, I am.
Mr. McGuire: Plastics.

121. Plastics

122. Data

123. Go for DATA
heaven

124. Heaven is…
- where the police are British,
- the chefs Italian,
- the mechanics German,
- the lovers Brazilian,
- and… it's all organized by the
Swiss.

125. … not for DATA Hell

126. Hell is…
- where the police are German,
- the chefs British,
- the mechanics Italian
- the lovers Swiss,
- and… it's all organized by the
Brazilians.

127. Anyway….

129. Kind regards,
William Visterin
E-mail: William@minoc.com
Twitter: @wvisterin