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International Relation
Objective


Give understanding the new concept of IR



Give understanding how to plan, implement, track and evaluate IR.



Give understanding how to prevent & forecast IR
Do u guys know how many
promises that you can’t delivery?
What is Matching rate?
Matching Rate
Comparison between :
Matched form that being raised in your term
Total Raised in your term

=

______________%
LC

Ma that being
raised in 1314

Ra

Ma Rate%

Bdg

104

161

64%

UI

92

163

56%

UD

106

155

68%

UGM

30

52

57%

UA

34

65

52%

UB

28

49

57%

Sby

24

46

52%

PMBS

8

14

57%

BINUS

7

10

70%

UPN

7

15

46%
What is IR/country/LC Partnership?
International Realtion / Partnership


It’s a collaboration process between home and hosting entity to
make sure the promise that we give in the beginning being
delivered to our customer.
IR isn’t something that hinder you,
IR is a MUST for the one that want
to GROW!
Past Case of IR
1388
Indonesia
346

4031
China

Realization from
Partnership
3352
India

361

1518
Egypt

Realization from
Partnership
3177 Brazil
623

1444
Colombia

Realization from
Partnership
3352
India

796

4031
China

Realization from
Partnership
How did you guys do IR before?
GENERAL FLOW of IR

Plan

Track

Evaluate
Plan
What are your consideration in
choosing country partner?
Several things to be considered:


Past realization number with us.



Past realization number in general



NPS Score with Indonesia only



NPS Score in general
What we have to know & discuss
with our partner?
You need to know

You need to discuss

Minimum Promises

Ra-Ma-Re plan for partnership

Their timeline
(EP Recruitment
timeline/TN marketing
timeline)

NPS Score plan for partnership

Ra-Ma-Re Target

% promotors plan for partnership

Their General NPS
Score

EP/TN expectation towards country/lc partner
Strategies how to deliver the partnership
a. Communication/Tracking intensity
b. Define channel that u guys will use
c. How to make our matching rate high
d. How to make our realization rate high
You have to assign more people to
become Specific Partnership
Responsible
THEY DON’T HAVE TNs & I already
promote their countries as our
destination!!!
Track
Vs

REALITY
Tracking


For Raising Period twice in a week



For Matching every week



What need to be tracked :



Their Raising number



Our Matching Progress



All Their minimum promises





Marketing Timeline & Result

All strategies that both of you agree to implement to make this partnership success (They
will have session in our Induction/OPS)

Always make a minutes of meeting + send it to them as well after your meeting.
IR Newsletter


Send IR Newsletter to give them update


Raising Period : to update last realization NPS and update our progres
(promotions + raising)



Matching Period : Number of EP match with their TNs, Our Induction and
OPS as our minimum promise



Realizarion Period : Number EP that realize, NPS so far
Evaluate
What need to be evaluate in
evalution meeting?


Our both previous marketing & promotions process to raise EP or TN



Bottleneck & How we can solve it in the future



All minimum promises that both LCs agree



RA – MA – RE



NPS Score and % Promotors
Create minutes of meeting then
give it to your successor 

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International Relations Partnerships