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How to Grow High
Performance Teams
Through Mentoring
2
©Peter Saddington - Action & Influence, Inc. www.myai.org
Peter Saddington MDiv, CSTPeter Saddington MDiv, CST
Organizational Consultant and Certified
Scrum Trainer (CST)
15+ Years in Software Development
The Agile Pocket Guide - A Quick Start to
Making Your Business Agile (Wiley, 2012)
3 Masters Degrees:
• M.A. Counseling
• M.A. Education
• MDiv Religion
Volunteer Counselor
Participants get 35% off CSM/CSPO
classes! - Use “hard187” code
http://actioninfluence.eventbrite.com
Email: peter@myai.org
Web: http://myai.org
Blog: http://agilescout.com
Twitter: @agilescout
Book: http://amzn.com/1118438256
http://www.linkedin.com/groups/Action-Influence-Scrum-Group-Alumni-4857483/about
Action & Influence, Inc. is an Atlanta, GA company dedicated to
growing high-performance through Agile and Organizational
Design.
© 2013 Action & Influence, Inc. – www.myai.org
WHAT IS MENTORING?
© 2013 Action & Influence, Inc. – www.myai.org
To help mature someone in a practice or discipline
© 2013 Action & Influence, Inc. – www.myai.org
To show them how you walked the path and lead them through
their own path
© 2013 Action & Influence, Inc. – www.myai.org
[THE GOAL] - To teach them to mentor someone else, what you
are doing to them
© 2013 Action & Influence, Inc. – www.myai.org
Mentoring is not teaching.
Teaching = Telling
Mentoring = High touch
© 2013 Action & Influence, Inc. – www.myai.org
WHAT MENTORING IT NOT PRIMARILY CONCERNED WITH
© 2013 Action & Influence, Inc. – www.myai.org
A methodology and exact praxis of how to do something.
Not prescriptive.
They are not your disciple.
© 2013 Action & Influence, Inc. – www.myai.org
Mentoring isn’t a two-way street like friendship.
Mentoring isn’t accountability.
It is focused, unlike friendships.
© 2013 Action & Influence, Inc. – www.myai.org
No personal agendas.
© 2013 Action & Influence, Inc. – www.myai.org
The focus of mentoring is not you, it’s them.
You are here to pour your life into someone else.
© 2013 Action & Influence, Inc. – www.myai.org
6 TIPS FOR MENTORS
© 2013 Action & Influence, Inc. – www.myai.org
1 – A mentor takes time to know people and reveal to them new
possibilities and realities.
-Good listeners
-Bring people into your world (Community of practice)
© 2013 Action & Influence, Inc. – www.myai.org
2 – A mentor gets excited when good things happen to others
-Be happy for others
-Constantly celebrating the wins
-Giving firm guidance as necessary in areas of improvement
-Aware to where trouble can happen…
-Provide enough freedom for the individual to experiment and even fail
© 2013 Action & Influence, Inc. – www.myai.org
3 – A mentor takes initiative to help others
-Take the first step. You must have margin in your life to help.
-Reach out to people, a willingness to help
-Offer your services, make it known!
© 2013 Action & Influence, Inc. – www.myai.org
4 – A mentor raises up leaders
-You raise up other leaders so they can pass you in leadership.
-Your mentor can (will) be more successful than you are now. You have now
created a legacy.
-This is how you “scale” yourself.
-“There is no success without successors.”
© 2013 Action & Influence, Inc. – www.myai.org
5 – A mentor is willing to take a risk with a potential leader
-Put the one you mentor in positions where they can grow.
-Put them in positions where your reputation may be at risk if they fail.
© 2013 Action & Influence, Inc. – www.myai.org
6 – A mentor is not position conscious
-“Servant leadership is influencing upwards and influencing outwards since no
one is below you.”
-Your fanfare and rewards will be seen in others. You’ll have to be ok with that.
© 2013 Action & Influence, Inc. – www.myai.org
6 AREAS OF A MENTOR RELATIONSHIP
1.Authority / Desire
2.Intensity
3.Duration
4.Format / Structure
5.Intentionality
6.Goals
© 2013 Action & Influence, Inc. – www.myai.org
1 – Authority / Desire
- What are we focusing on?
© 2013 Action & Influence, Inc. – www.myai.org
2 – Intensity
- How often are we going to engage?
© 2013 Action & Influence, Inc. – www.myai.org
3 – Duration
- What will the length of our mentorship program be?
© 2013 Action & Influence, Inc. – www.myai.org
4 – Format / Structure
-Workshops or problem solving?
-Reviewing books or case studies?
© 2013 Action & Influence, Inc. – www.myai.org
5 – Intentionality
-How can I observe you / You observe me?
-How can I watch you in action?
© 2013 Action & Influence, Inc. – www.myai.org
6 – Goals
-The goal: So they can mentor others
© 2013 Action & Influence, Inc. – www.myai.org
TITLES OR TESTIMONIES?
-What will you live for?
-“You’re going to die. One of these days they’re going to take you out to the
cemetery, drop you in a hole, throw some dirt on your face, and go back to
church and eat potato salad. When you were born you alone were crying and
everyone else was happy. The important question I want to ask is this: when
you die are you along going to be happy, leaving everyone else crying? The
answer depends on whether you live to get titles or whether you live to get
testimonies…When they lay you in the grave are people going to stand around
reciting the fancy titles you earned, or are they going to stand around giving
testimonies of the good things you did for them?” – Tony Campolo – “Who
Switched the Price Tags”
© 2013 Action & Influence, Inc. – www.myai.org
BUSINESS CASE FOR MENTORING [1]
-We have helped several large companies establish a mentoring program with
great success
-Companies that offer mentoring have demonstrated improvement in the
following areas:
-Higher individual performance
-Improved retention
-Greater job satisfaction
-Career development and growth
-Transfer of intellectual capital
-Improved profitability
-Higher productivity levels
-Increased customer satisfaction
*Source: Murray, Margo. Beyond the Myths and Magic of Mentoring
© 2013 Action & Influence, Inc. – www.myai.org
BUSINESS CASE FOR MENTORING [2]
-According to Louis Harris and Associates, 35% of employees who do not
receive mentoring will look for new employment within 12 months
-Just 16% of those who have mentors expect to leave their jobs
-According to the Gallup Organization, one of the core elements needed to
attract, focus, and keep talented employees was to ensure there is a personal
connection with another employee at work
© 2013 Action & Influence, Inc. – www.myai.org
CASE STUDY – LARGE FORTUNE 500 COMPANY
-68 mentor and mentee participants in FY10-11
-92% of mentee participants from 2007-2009 were still with the company
-29% of mentee participants 2007-2009 have received promotions
© 2013 Action & Influence, Inc. – www.myai.org
[COMPANY] - SETTING A PLAN FOR MENTORSHIP
-Senior management involvement and nominations
-Program Manager interviews nominees and helps coordinate
-Mentor qualifications criteria defined
-Mentor responsibilities defined
-Mentee qualifications defined
-Mentee responsibilities defined
-Matching process defined
-Mentee survey*
-Timeline defined
-Mentor working agreements defined after matching
-Development and goal planning
-Review process at completion and success criteria
© 2013 Action & Influence, Inc. – www.myai.org
*TeamScience™
www.teamscience.com
THANK YOU! - QUESTIONS -
•Participants get 35% off CSM/CSPO classes! - Use “hard187”
code
http://actioninfluence.eventbrite.com
© 2013 Action & Influence, Inc. – www.myai.org

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Growing High Performance Teams - Axosoft OnTime - Peter Saddington

  • 1. 1 How to Grow High Performance Teams Through Mentoring
  • 2. 2 ©Peter Saddington - Action & Influence, Inc. www.myai.org Peter Saddington MDiv, CSTPeter Saddington MDiv, CST Organizational Consultant and Certified Scrum Trainer (CST) 15+ Years in Software Development The Agile Pocket Guide - A Quick Start to Making Your Business Agile (Wiley, 2012) 3 Masters Degrees: • M.A. Counseling • M.A. Education • MDiv Religion Volunteer Counselor Participants get 35% off CSM/CSPO classes! - Use “hard187” code http://actioninfluence.eventbrite.com Email: peter@myai.org Web: http://myai.org Blog: http://agilescout.com Twitter: @agilescout Book: http://amzn.com/1118438256 http://www.linkedin.com/groups/Action-Influence-Scrum-Group-Alumni-4857483/about
  • 3. Action & Influence, Inc. is an Atlanta, GA company dedicated to growing high-performance through Agile and Organizational Design. © 2013 Action & Influence, Inc. – www.myai.org
  • 4. WHAT IS MENTORING? © 2013 Action & Influence, Inc. – www.myai.org
  • 5. To help mature someone in a practice or discipline © 2013 Action & Influence, Inc. – www.myai.org
  • 6. To show them how you walked the path and lead them through their own path © 2013 Action & Influence, Inc. – www.myai.org
  • 7. [THE GOAL] - To teach them to mentor someone else, what you are doing to them © 2013 Action & Influence, Inc. – www.myai.org
  • 8. Mentoring is not teaching. Teaching = Telling Mentoring = High touch © 2013 Action & Influence, Inc. – www.myai.org
  • 9. WHAT MENTORING IT NOT PRIMARILY CONCERNED WITH © 2013 Action & Influence, Inc. – www.myai.org
  • 10. A methodology and exact praxis of how to do something. Not prescriptive. They are not your disciple. © 2013 Action & Influence, Inc. – www.myai.org
  • 11. Mentoring isn’t a two-way street like friendship. Mentoring isn’t accountability. It is focused, unlike friendships. © 2013 Action & Influence, Inc. – www.myai.org
  • 12. No personal agendas. © 2013 Action & Influence, Inc. – www.myai.org
  • 13. The focus of mentoring is not you, it’s them. You are here to pour your life into someone else. © 2013 Action & Influence, Inc. – www.myai.org
  • 14. 6 TIPS FOR MENTORS © 2013 Action & Influence, Inc. – www.myai.org
  • 15. 1 – A mentor takes time to know people and reveal to them new possibilities and realities. -Good listeners -Bring people into your world (Community of practice) © 2013 Action & Influence, Inc. – www.myai.org
  • 16. 2 – A mentor gets excited when good things happen to others -Be happy for others -Constantly celebrating the wins -Giving firm guidance as necessary in areas of improvement -Aware to where trouble can happen… -Provide enough freedom for the individual to experiment and even fail © 2013 Action & Influence, Inc. – www.myai.org
  • 17. 3 – A mentor takes initiative to help others -Take the first step. You must have margin in your life to help. -Reach out to people, a willingness to help -Offer your services, make it known! © 2013 Action & Influence, Inc. – www.myai.org
  • 18. 4 – A mentor raises up leaders -You raise up other leaders so they can pass you in leadership. -Your mentor can (will) be more successful than you are now. You have now created a legacy. -This is how you “scale” yourself. -“There is no success without successors.” © 2013 Action & Influence, Inc. – www.myai.org
  • 19. 5 – A mentor is willing to take a risk with a potential leader -Put the one you mentor in positions where they can grow. -Put them in positions where your reputation may be at risk if they fail. © 2013 Action & Influence, Inc. – www.myai.org
  • 20. 6 – A mentor is not position conscious -“Servant leadership is influencing upwards and influencing outwards since no one is below you.” -Your fanfare and rewards will be seen in others. You’ll have to be ok with that. © 2013 Action & Influence, Inc. – www.myai.org
  • 21. 6 AREAS OF A MENTOR RELATIONSHIP 1.Authority / Desire 2.Intensity 3.Duration 4.Format / Structure 5.Intentionality 6.Goals © 2013 Action & Influence, Inc. – www.myai.org
  • 22. 1 – Authority / Desire - What are we focusing on? © 2013 Action & Influence, Inc. – www.myai.org
  • 23. 2 – Intensity - How often are we going to engage? © 2013 Action & Influence, Inc. – www.myai.org
  • 24. 3 – Duration - What will the length of our mentorship program be? © 2013 Action & Influence, Inc. – www.myai.org
  • 25. 4 – Format / Structure -Workshops or problem solving? -Reviewing books or case studies? © 2013 Action & Influence, Inc. – www.myai.org
  • 26. 5 – Intentionality -How can I observe you / You observe me? -How can I watch you in action? © 2013 Action & Influence, Inc. – www.myai.org
  • 27. 6 – Goals -The goal: So they can mentor others © 2013 Action & Influence, Inc. – www.myai.org
  • 28. TITLES OR TESTIMONIES? -What will you live for? -“You’re going to die. One of these days they’re going to take you out to the cemetery, drop you in a hole, throw some dirt on your face, and go back to church and eat potato salad. When you were born you alone were crying and everyone else was happy. The important question I want to ask is this: when you die are you along going to be happy, leaving everyone else crying? The answer depends on whether you live to get titles or whether you live to get testimonies…When they lay you in the grave are people going to stand around reciting the fancy titles you earned, or are they going to stand around giving testimonies of the good things you did for them?” – Tony Campolo – “Who Switched the Price Tags” © 2013 Action & Influence, Inc. – www.myai.org
  • 29. BUSINESS CASE FOR MENTORING [1] -We have helped several large companies establish a mentoring program with great success -Companies that offer mentoring have demonstrated improvement in the following areas: -Higher individual performance -Improved retention -Greater job satisfaction -Career development and growth -Transfer of intellectual capital -Improved profitability -Higher productivity levels -Increased customer satisfaction *Source: Murray, Margo. Beyond the Myths and Magic of Mentoring © 2013 Action & Influence, Inc. – www.myai.org
  • 30. BUSINESS CASE FOR MENTORING [2] -According to Louis Harris and Associates, 35% of employees who do not receive mentoring will look for new employment within 12 months -Just 16% of those who have mentors expect to leave their jobs -According to the Gallup Organization, one of the core elements needed to attract, focus, and keep talented employees was to ensure there is a personal connection with another employee at work © 2013 Action & Influence, Inc. – www.myai.org
  • 31. CASE STUDY – LARGE FORTUNE 500 COMPANY -68 mentor and mentee participants in FY10-11 -92% of mentee participants from 2007-2009 were still with the company -29% of mentee participants 2007-2009 have received promotions © 2013 Action & Influence, Inc. – www.myai.org
  • 32. [COMPANY] - SETTING A PLAN FOR MENTORSHIP -Senior management involvement and nominations -Program Manager interviews nominees and helps coordinate -Mentor qualifications criteria defined -Mentor responsibilities defined -Mentee qualifications defined -Mentee responsibilities defined -Matching process defined -Mentee survey* -Timeline defined -Mentor working agreements defined after matching -Development and goal planning -Review process at completion and success criteria © 2013 Action & Influence, Inc. – www.myai.org *TeamScience™ www.teamscience.com
  • 33. THANK YOU! - QUESTIONS - •Participants get 35% off CSM/CSPO classes! - Use “hard187” code http://actioninfluence.eventbrite.com © 2013 Action & Influence, Inc. – www.myai.org