Izac Ross
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Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area, CA United States
Profession
Design lead, Service and Interaction at Collective Health
Secteur d’activité
Design
Site Web
www.izacross.com
À propos
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses. My Specialties include: >> Service Design >> Design & Business Strategy >> Interaction Design >> Design Research Regularly speak and teach about: >> Service Research >> Experience Prototyping >> Service Design Connecting >> Service Blueprinting and Customer Journey Development >> Narrative as a design tool
Coordonnées
Mots-clés
service design customer experience user experience experience prototyping narrative interaction design scenarios service management ixda body-storming lean ux services workshop sdn
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