This infographic shows the relationship with convenient customer service and higher conversions. Great customer service drives online shopping sales.
Did you know that 66% of customers will spend more with a company that they believe provides excellent service?
Welcome to the age of the customer, where businesses fly or fail based on the customer service they provide. Retailers today have to be customer-centric across all aspects of the business, and that means delivering thoughtful customer service across mobile, chat, social, and self-service.
Learn more here: http://zdsk.co/retail