UX Design&Agile Collaboration Models

Tanya Zavialova
Tanya ZavialovaHead Of Design at Tonic Health à Tonic Health
Practical Guide
User Experience Design & Agile
OUTLINE WHAT TO EXPECT
COOPERATION MODELS
CHOOSING A RIGHT MODEL
ROLE OF A
UX DESIGNER
DECORATION?
ROLE OF A
UX DESIGNER
PLACING FEATURES ON A
SCREEN?
ROLE OF A
UX DESIGNER
DEFINING USER FLOWS?
ROLE OF A
UX DESIGNER
OPTIMIZING CONVERSION RATE?
ROLE OF A
UX DESIGNER
DECORATION
PLACING FEATURES ON A SCREEN
DEFINING USER FLOWS
OPTIMIZING CONVERSION RATE?
ALL ARE RIGHT,
PARTIALLY…
01 SCOPE
02 APPROACH
03 RESULTS
04 ESTIMATES
THE ROLE OF A UX DESIGNER ON A PROJECT
IS TO APPLY DESIGN THINKING TECHNICS
IN ORDER TO CREATE AN INTERFACE THAT
HELPS A BUSINESS TO ACHIEVE GOALS
WHILE HELPING USERS TO FULFILL THEIR NEEDS
THE ROLE OF A UX DESIGNER ON A PROJECT
IS TO APPLY DESIGN THINKING TECHNICS
IN ORDER TO CREATE AN INTERFACE THAT
HELPS A BUSINESS TO ACHIEVE GOALS
WHILE HELPING USERS TO FULFILL THEIR NEEDS
Implement
• design goal
• design brief
• user profiles and core use cases
• design principles
• design concept
• proof of concept report
• information architecture
• flows and wireframes
• prototypes
• ux evaluation report
• ux specification
• styleguides and graphical assets
DELIVERABLES
ON EVERY STEP
COOPERATION
MODELS
UX DESIGNER
IN A TEAM
backlog is created and a project
is running in a full speed
• creates ux specification
• resolves tricky cases
• answer questions on the go
• reviews implementation
UX DESIGNER
IN A TEAM
PROS
• team-spirit
• communication
• empathy
• flexibility
UX DESIGNER
IN A TEAM
CONS
• (one) designer’s speed
• no full picture overview
• less possibilities to explore
• user testing?
UX DESIGNER
WITH A TEAM
before development:
• defines focus areas
• explores possible solutions
• evaluates feasibility with the team
• creates information architecture
• creates project ux specification
UX DESIGNER
WITH A TEAM
during development:
• details ux specification
• answers questions
• resolves unspecified cases
• evaluates implementation
UX DESIGNER
WITH A TEAM
PROS
• more of designer’s skills applied
• better overview of the product
• time to evaluate ideas
• time to approve design
• less changes in requirements
UX DESIGNER
WITH A TEAM
CONS
• even more meetings
• even more documents
• less of a prompt communication
• un-specified cases are out of control
• less empathy within the team
UX DESIGN
AS A SERVICE
way before development:
• user research conducted,
• technology assumed,
• concept defined and evaluated,
• architecture, wireframes,
visual style defined,
documented and approved
UX DESIGN
AS A SERVICE
PROS
• direct communication with PO
• less of technical constrains
• more time for user research
• more time for design iterations
UX DESIGN
AS A SERVICE
CONS
• now shared view
• poor knowledge transfer
• design set in stone
• ad-hoc solutions by non-designers
PROJECT ASSESSMENT SHEET, PART 1
Business idea Business goal Project progress Requirements Cooperation
New idea Win market From
the start
Some (or no)
use cases
specified
UX design
as a service
Improve
company image
Validate
business
idea
New product
version
Most
use cases
outlined
UX designer
with a team
Competition
is known
Increase
market share
Support
existing offer
Maintenance Use cases
verified
UX designer
in a team
Maintain existing
product
PROJECT ASSESSMENT SHEET, PART 2
Cooperation
Backlog
management
Sprint planning Communication Quality control
UX design
as a service
Populated
way in advance
Design prepared
and approved
beforehand
Rare, happens
via product
owner, project
manager or
requirements
manager
Additional
services: review,
user testing,
field study
UX designer
with a team
Design prepared
one sprint
before
Frequent,
happens mostly
via team leads
Scheduled
design review
sessions with
team leadsPopulated on
the go
Pre-planning
used to clarify
UX designer
in a team
Design prepared
within a sprint
Regular, during
dedicated scrum
sessions and
in-between
Clarification
on the go
Rigid tasks
order in a sprint
UI verification by
designer
BEST MATCH WITHIN PROJECT PHASES
START DEVELOPMENT
RELEAS
E
design as a
service
designer with
a team
designer in a
team
designer
with a team
design as a
service
AND FEW MORE DIMENSIONS
outsource
many designers
1 project
product
1 designer
many projects
designer in
a team
thank you
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1 sur 27

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UX Design&Agile Collaboration Models

  • 2. OUTLINE WHAT TO EXPECT COOPERATION MODELS CHOOSING A RIGHT MODEL
  • 3. ROLE OF A UX DESIGNER DECORATION?
  • 4. ROLE OF A UX DESIGNER PLACING FEATURES ON A SCREEN?
  • 5. ROLE OF A UX DESIGNER DEFINING USER FLOWS?
  • 6. ROLE OF A UX DESIGNER OPTIMIZING CONVERSION RATE?
  • 7. ROLE OF A UX DESIGNER DECORATION PLACING FEATURES ON A SCREEN DEFINING USER FLOWS OPTIMIZING CONVERSION RATE? ALL ARE RIGHT, PARTIALLY…
  • 8. 01 SCOPE 02 APPROACH 03 RESULTS 04 ESTIMATES THE ROLE OF A UX DESIGNER ON A PROJECT IS TO APPLY DESIGN THINKING TECHNICS IN ORDER TO CREATE AN INTERFACE THAT HELPS A BUSINESS TO ACHIEVE GOALS WHILE HELPING USERS TO FULFILL THEIR NEEDS
  • 9. THE ROLE OF A UX DESIGNER ON A PROJECT IS TO APPLY DESIGN THINKING TECHNICS IN ORDER TO CREATE AN INTERFACE THAT HELPS A BUSINESS TO ACHIEVE GOALS WHILE HELPING USERS TO FULFILL THEIR NEEDS
  • 11. • design goal • design brief • user profiles and core use cases • design principles • design concept • proof of concept report • information architecture • flows and wireframes • prototypes • ux evaluation report • ux specification • styleguides and graphical assets DELIVERABLES ON EVERY STEP
  • 13. UX DESIGNER IN A TEAM backlog is created and a project is running in a full speed • creates ux specification • resolves tricky cases • answer questions on the go • reviews implementation
  • 14. UX DESIGNER IN A TEAM PROS • team-spirit • communication • empathy • flexibility
  • 15. UX DESIGNER IN A TEAM CONS • (one) designer’s speed • no full picture overview • less possibilities to explore • user testing?
  • 16. UX DESIGNER WITH A TEAM before development: • defines focus areas • explores possible solutions • evaluates feasibility with the team • creates information architecture • creates project ux specification
  • 17. UX DESIGNER WITH A TEAM during development: • details ux specification • answers questions • resolves unspecified cases • evaluates implementation
  • 18. UX DESIGNER WITH A TEAM PROS • more of designer’s skills applied • better overview of the product • time to evaluate ideas • time to approve design • less changes in requirements
  • 19. UX DESIGNER WITH A TEAM CONS • even more meetings • even more documents • less of a prompt communication • un-specified cases are out of control • less empathy within the team
  • 20. UX DESIGN AS A SERVICE way before development: • user research conducted, • technology assumed, • concept defined and evaluated, • architecture, wireframes, visual style defined, documented and approved
  • 21. UX DESIGN AS A SERVICE PROS • direct communication with PO • less of technical constrains • more time for user research • more time for design iterations
  • 22. UX DESIGN AS A SERVICE CONS • now shared view • poor knowledge transfer • design set in stone • ad-hoc solutions by non-designers
  • 23. PROJECT ASSESSMENT SHEET, PART 1 Business idea Business goal Project progress Requirements Cooperation New idea Win market From the start Some (or no) use cases specified UX design as a service Improve company image Validate business idea New product version Most use cases outlined UX designer with a team Competition is known Increase market share Support existing offer Maintenance Use cases verified UX designer in a team Maintain existing product
  • 24. PROJECT ASSESSMENT SHEET, PART 2 Cooperation Backlog management Sprint planning Communication Quality control UX design as a service Populated way in advance Design prepared and approved beforehand Rare, happens via product owner, project manager or requirements manager Additional services: review, user testing, field study UX designer with a team Design prepared one sprint before Frequent, happens mostly via team leads Scheduled design review sessions with team leadsPopulated on the go Pre-planning used to clarify UX designer in a team Design prepared within a sprint Regular, during dedicated scrum sessions and in-between Clarification on the go Rigid tasks order in a sprint UI verification by designer
  • 25. BEST MATCH WITHIN PROJECT PHASES START DEVELOPMENT RELEAS E design as a service designer with a team designer in a team
  • 26. designer with a team design as a service AND FEW MORE DIMENSIONS outsource many designers 1 project product 1 designer many projects designer in a team