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R&D Globalization: A Ukraine Perspective
                                        2009




                                                                                                           Zinnov LLC

Zinnov LLC CONFIDENTIAL
This report is solely for the use of Zinnov and Zinnov Clients.
No part of it may be circulated, quoted, or reproduced for distribution without prior written permission
Overview

         SCOPE
          This report is intended to provide an overview
           of the R&D landscape in Ukraine in the context
           of Central and East European (CEE) countries*
          Specifically, the report seeks to provide detailed
           information on the following aspects
               Size of IT offshoring market in Ukraine with
                 specifics for the R&D offshoring market
               Primary drivers for offshoring of R&D to                                                                                                              Belarus
                                                                                                                                           Czech        Poland
                 Ukraine                                                                                                                  Republic
               Key offshoring locations for R&D within                                                                                                                     Ukraine

                 Ukraine                                                                                                                     Slovakia   Hungary
               Macro and micro challenges that may                                                                                                               Romania

                 hinder the progress of Ukraine as a key                                                                                                                    Bulgaria
                 R&D offshoring destination


         CONTENTS
          The current document is a preview to the complete study and covers the R&D offshoring
           market numbers for Ukraine along with an overview of the key drivers for offshoring of R&D to
           the region


Note: *The scope of the study includes countries Poland, Belarus, Czech Republic, Slovakia, Hungary, Romania, Bulgaria and Ukraine only
Agenda




         1   Market Overview


         2    Lay of the Land


         3   Location Analysis


         4    Key Restraints


         5      Case Study
The IT offshoring market in Central and East European (CEE) countries has rapidly
  evolved over the last 3 years

                                                                                                                                 CEE IT Offshoring Market, 2006-08

                                                                                                                                                       CAGR

                                                                                                                                                        18%




                                                                                                                   USD Million
                                                                         Belarus
                                          Czech          Poland
                                         Republic

                                                                              Ukraine

                                            Slovakia
                                                        Hungary
                                                                  Romania


                                                                              Bulgaria




                                       This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com
Note: The scope of the study includes countries Poland, Belarus, Czech Republic, Slovakia, Hungary, Romania, Bulgaria and Ukraine only
Source: IT Ukraine, Zinnov Analysis
Among the CEE countries, Ukraine has emerged as the largest IT offshoring market


                    IT Offshoring Market Size of CEE Countries, 2008

                                                                         Ukraine has achieved this status
                                                                         with a significantly large talent
                                                                             pool of about 25,000 IT
                                                                              resources, supportive
                                                                         government policies and lower
                                                                            operating cost structures                            Ukraine accounts for
                                                                                                                                 more than 20 percent
                                                                                                                                  of the total CEE IT
                                                                                                                                  offshoring market
      USD Million




                                        This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com

Source: IT Ukraine, Primary interviews with stakeholders of service providers and industry associations, Zinnov Analysis
The Ukrainian IT offshoring market is predominantly driven by R&D related activities


        IT Offshoring Market Split by Activity Based on Size, 2008




                                                                                     The talent pool in Ukraine is highly
        IT Offshoring Market Split by Activity Based on Headcount, 2008              capable of performing high end R&D
                                                                                     work, as a result of the relatively
                                                                                     advanced educational system inherited
                                                                                     from the erstwhile Soviet Union




Note: * IT/ITES – Information Technology / Information Technology Enabled Services
Source: IT Ukraine, Russoft, Zinnov Analysis
Agenda




         1   Market Overview


         2    Lay of the Land


         3   Location Analysis


         4    Key Restraints


         5      Case Study
Post 2000, Ukraine has rapidly evolved into a leading destination for R&D Offshoring
  among the CEE countries
             Evolving R&D Offshoring Landscape in Ukraine

                          Soviet Era                                                Reform Era                                      Growth Era

                1960s-1980s:                                              1990s - 2000:                                    2001-Current:

                • Ukraine was an important center                         • The country became independent                 • In 2001, the Government revised
                  for Soviet arms industry and hi-tech                      in 1992 after the dissolution of                 the legislative laws concerning
                  research during the 1960s                                 Soviet Union                                     software products to increase IP
                                                                                                                             protection
                • Most of the R&D related activities                      • Post the soviet regime Ukraine
                  were state-funded for defense,                            moved from a planned economy to                • The Government implemented a
                  space and military programs                               a market economy, the transition of              visa free entry for citizens of US and
                                                                            which resulted in an economic                    Europe to attract experienced
                • Restrictions in society and                               recession                                        talent
                  especially due to restriction in
                  relations with the West, the                            • In the early ‘90s the IT sector                • About 60 – 70 percent of the
                  software sector in Ukraine was                            suffered a backlash in the form of a             service providers began operations
                  underdeveloped until late the ‘80s.                       brain drain. At that time the best               post 2000
                                                                            qualified specialists and
                                                                            programmers found a job abroad or              • Post 2004, the government has also
                                                                            immigrated to the US, Canada or                  introduced various initiatives and
                                                                            Western Europe                                   laws to promote the IT industry in
                                                                                                                             Ukraine
                                                                          • Commercialization and applicability
                                                                            of programming resources was first             • Between 2000 and now the IT
                                                                            introduced and developed after                   industry has grown at an average of
                                                                            1991                                             40 percent annually and has
                                                                                                                             resulted in Ukraine being the
                                                                                                                             largest R&D offshore destination in
                                                                                                                             the CEE region


                                      This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com

Source: Ministry of Commerce-Science, Technology and Innovation System in the Ukraine, Zinnov Analysis
Compared to CEE countries, Ukraine has witnessed its R&D offshore market grow at
  more than double the rate of that of the CEE average in 2004-08
        R&D Market Growth, 2004-2008

                                     CAGR

                                     18%




                                                                                                                             Ukrainian R&D offshoring market has
                                                                                    CAGR                                     seen explosive growth in the past few
                                                                                                                             years with the growth rate being
                                                                                    40%                                      more than double of that of the CEE
                                                                                                                             average, which can be attributed to
                                                                                                                             the highly capable talent pool, low
                                                                                                                             attrition, low costs and increased
                                                                                                                             government support




                                        This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com

Source:IT Ukraine, Russoft, Zinnov Analysis
The key reasons for the rapid growth in R&D outsourcing to Ukraine include presence
   of highly skilled R&D talent pool, lower cost of operations, supportive government
   policies and proximity to EU countries

                  Key Drivers                                                                Description                                                    Impact of the Driver
       1                                                  Ukraine has highly capable resource pool of about 8,000 to
                    Talent Pool                           10,000 working in R&D related activities. The number of R&D
                                                          resources installed in companies in Ukraine are the highest in the
                                                          CEE region


       2                                                  Cost of running operations in Ukraine is about 60-70 percent
                  Cost Arbitrage
                                                          cheaper than in the US




       3                                                   The government has been actively supporting the IT Industry
             Government Support                            and specifically R&D activity in Ukraine. Though the support
                                                           came recently, Ukraine is poised to be a significant R&D
                                                           outsourcing destination


                                                           Close proximity to Europe makes Ukraine a preferred
       4                                                   destination for near-shoring. In addition, good proficiency in
              Proximity to Europe                          English and European languages facilitates easy transition of
                                                           projects and co-ordination between client teams

                                                                                                                                                                        Impact

                                         This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com                    High                   Low
Note: ‘Impact of driver ‘ indicates the important factors based on which global firms offshore R&D projects to Ukraine service providers . It is purely a qualitative rating based on Zinnov’s
        observation across key product development firms globally
Source: World Bank-Ukraine Economic Update; PWC-Doing business and investing in Ukraine; Zinnov Analysis
1 Talent Pool                                                                                                                                A       Talent Pool Size

  In terms of talent pool, Ukraine has a significant population of highly skilled manpower
  capable of working in R&D related activities

        Installed R&D Resource Pool, 2008




                                                                                                                      Since the Soviet times, Ukraine has had a long
                                                                                                     Soviet           standing reputation as a major technology hub
                                                                                                     Legacy           with a well developed scientific and educational
                                                                                                                      base




                                                                                                                      Ukraine’s traditions of physical, mathematical and
                                                                                                   Education          programming schools are very strong. Nearly 60
                                                                                                    System            percent of the universities in Ukraine have
                                                                                                                      graduates who have majored in these fields




                                                                                                                      With only 1 percent of the world’s population, the
                                                                                                                      country has 6 percent of the world’s physicists,
                                                                                                   Ingenuity          mathematicians, computer programmers and
                                                                                                                      other highly trained professionals




                                      This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com

Source: IT Ukraine, Zinnov Analysis
2 Cost Arbitrage

  The cost of operations is also significantly lower with the costs of R&D resource in
  Ukraine being 60 to 70 percent less than that in the US
                                                                                                                                                                  Illustrative
                                Average Operating Cost/ FTE/ Year - A Comparison

                              200




                              150         Silicon Valley
                                           (150 – 175)
      Average Cost USD ‘000




                                                                                                                           60-70% savings
                                                               Tel Aviv
                                                             (115 – 135)                                                                       Lviv is about 20% less expensive
                              100
                                                                                                                                               than Kiev while other cities are
                                                                                                                                                        about 25% lesser




                              50                                               Moscow
                                                                               (60 – 75)        Shanghai
                                                                                                (45 – 55)        Bangalore           Kiev
                                                                                                                  (35 – 45)        (37 – 40)         Lviv      Kharkiv, Donetsk
                                                                                                                                                   (33 – 38)   Dnepropetrovsk
                                                                                                                                                                  ( 30 – 35)
                               0

                                              USA              Israel          Russia            China             India           Ukraine          Ukraine        Ukraine
                                                    This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com

Source: Primary interviews with stakeholders of service providers; Zinnov analysis
3 Government Support

  The government has also been providing active support by driving targeted initiatives
  to promote investment in the region

                                                                                     International
                                                                                     Co-operation
                                                                  Ukraine has entered into bi-lateral agreements with
                                                                  many countries such as Netherlands, Poland,
                                                                  Singapore, etc. to facilitate innovation & promote FDI



              Infrastructure                                                                                                                     Executive Bodies
The government is also taking active measures to                                                                               The government has established dedicated agencies
improve the infrastructure condition within Ukraine                                                                            such as IT Ukraine, Ukrainian Hi-Tech Initiative etc.
such as focusing on development of Transport                                         Government                                to promote innovation and foreign investment in the
Corridor Europe Caucasus Asia corridor, setting up of                                  Support                                 IT and software industries in the country
new technology parks etc.




                              National Programs                                                                                       Education
                                                                                                                   Ukraine has worked constantly to improve the
              Various programs on a national level such as “Invest
                                                                                                                   educational standard in the country through various
              Ukraine” have been introduced to improve the FDI
                                                                                                                   programs and initiatives such as Bologna Process and
              status in the country
                                                                                                                   EUREKA

                                       This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com

Source : Primary interviews with various stakeholders in executive bodies and service providers, Zinnov Research
4 Proximity to Europe

  Proximity to Western European countries is an added advantage as it has enabled
  companies to near shore their operations in Ukraine




                                                                                                               • Near-shoring locations are closer to the client
                                                                                                                 which makes mutual visits easier enabling
                                                                                                                 higher productivity and efficiency

                                                                                                               • The Central and Eastern European countries
                                                                                                                 have close cultural ties with markets of
                                                                                                                 Western Europe. Typical near-shoring
                                                                                                                 location personnel have proficiency in the
                                                                                                                 client’s language and better understanding of
                                                                          Belarus
                                                                                                                 cultural background of the client.
                                          Czech          Poland
                                         Republic                                                              • Strong reaction to instances of companies
                                                                               Ukraine                           moving jobs offshore (loss of good will) was
                                                                                                                 the reason why European countries preferred
                                             Slovakia
                                                         Hungary                                                 near-shoring.
                                                                   Romania


                                                                               Bulgaria




                                        This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com

Source: Primary interviews with stakeholders of service providers and industry associations; Zinnov analysis
Additional Information

    The current document is a preview to the complete study and covers the R&D offshoring
     market numbers for Ukraine along with an overview of the key drivers for offshoring of R&D to
     the region


    The full report provides a comprehensive coverage of the R&D landscape in Ukraine with more
     details on offshoring landscape and key drivers for offshoring along with additional insights on
     major offshoring locations in Ukraine and challenges that can hinder the progress of the region
     as a key offshoring destination


    Full report on Ukraine R&D landscape can be accessed at
         Zinnov ‘s Global Location & Talent Pool Portal. Sign up today for a free trial account
           http://zinnov.com/US/demo_signup.php
         Or, email us at info@zinnov.com
Zinnov LLC


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R&D Globalization: A Ukraine Perspective

  • 1. R&D Globalization: A Ukraine Perspective 2009 Zinnov LLC Zinnov LLC CONFIDENTIAL This report is solely for the use of Zinnov and Zinnov Clients. No part of it may be circulated, quoted, or reproduced for distribution without prior written permission
  • 2. Overview SCOPE  This report is intended to provide an overview of the R&D landscape in Ukraine in the context of Central and East European (CEE) countries*  Specifically, the report seeks to provide detailed information on the following aspects  Size of IT offshoring market in Ukraine with specifics for the R&D offshoring market  Primary drivers for offshoring of R&D to Belarus Czech Poland Ukraine Republic  Key offshoring locations for R&D within Ukraine Ukraine Slovakia Hungary  Macro and micro challenges that may Romania hinder the progress of Ukraine as a key Bulgaria R&D offshoring destination CONTENTS  The current document is a preview to the complete study and covers the R&D offshoring market numbers for Ukraine along with an overview of the key drivers for offshoring of R&D to the region Note: *The scope of the study includes countries Poland, Belarus, Czech Republic, Slovakia, Hungary, Romania, Bulgaria and Ukraine only
  • 3. Agenda 1 Market Overview 2 Lay of the Land 3 Location Analysis 4 Key Restraints 5 Case Study
  • 4. The IT offshoring market in Central and East European (CEE) countries has rapidly evolved over the last 3 years CEE IT Offshoring Market, 2006-08 CAGR 18% USD Million Belarus Czech Poland Republic Ukraine Slovakia Hungary Romania Bulgaria This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Note: The scope of the study includes countries Poland, Belarus, Czech Republic, Slovakia, Hungary, Romania, Bulgaria and Ukraine only Source: IT Ukraine, Zinnov Analysis
  • 5. Among the CEE countries, Ukraine has emerged as the largest IT offshoring market IT Offshoring Market Size of CEE Countries, 2008 Ukraine has achieved this status with a significantly large talent pool of about 25,000 IT resources, supportive government policies and lower operating cost structures Ukraine accounts for more than 20 percent of the total CEE IT offshoring market USD Million This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Source: IT Ukraine, Primary interviews with stakeholders of service providers and industry associations, Zinnov Analysis
  • 6. The Ukrainian IT offshoring market is predominantly driven by R&D related activities IT Offshoring Market Split by Activity Based on Size, 2008 The talent pool in Ukraine is highly IT Offshoring Market Split by Activity Based on Headcount, 2008 capable of performing high end R&D work, as a result of the relatively advanced educational system inherited from the erstwhile Soviet Union Note: * IT/ITES – Information Technology / Information Technology Enabled Services Source: IT Ukraine, Russoft, Zinnov Analysis
  • 7. Agenda 1 Market Overview 2 Lay of the Land 3 Location Analysis 4 Key Restraints 5 Case Study
  • 8. Post 2000, Ukraine has rapidly evolved into a leading destination for R&D Offshoring among the CEE countries Evolving R&D Offshoring Landscape in Ukraine Soviet Era Reform Era Growth Era 1960s-1980s: 1990s - 2000: 2001-Current: • Ukraine was an important center • The country became independent • In 2001, the Government revised for Soviet arms industry and hi-tech in 1992 after the dissolution of the legislative laws concerning research during the 1960s Soviet Union software products to increase IP protection • Most of the R&D related activities • Post the soviet regime Ukraine were state-funded for defense, moved from a planned economy to • The Government implemented a space and military programs a market economy, the transition of visa free entry for citizens of US and which resulted in an economic Europe to attract experienced • Restrictions in society and recession talent especially due to restriction in relations with the West, the • In the early ‘90s the IT sector • About 60 – 70 percent of the software sector in Ukraine was suffered a backlash in the form of a service providers began operations underdeveloped until late the ‘80s. brain drain. At that time the best post 2000 qualified specialists and programmers found a job abroad or • Post 2004, the government has also immigrated to the US, Canada or introduced various initiatives and Western Europe laws to promote the IT industry in Ukraine • Commercialization and applicability of programming resources was first • Between 2000 and now the IT introduced and developed after industry has grown at an average of 1991 40 percent annually and has resulted in Ukraine being the largest R&D offshore destination in the CEE region This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Source: Ministry of Commerce-Science, Technology and Innovation System in the Ukraine, Zinnov Analysis
  • 9. Compared to CEE countries, Ukraine has witnessed its R&D offshore market grow at more than double the rate of that of the CEE average in 2004-08 R&D Market Growth, 2004-2008 CAGR 18% Ukrainian R&D offshoring market has CAGR seen explosive growth in the past few years with the growth rate being 40% more than double of that of the CEE average, which can be attributed to the highly capable talent pool, low attrition, low costs and increased government support This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Source:IT Ukraine, Russoft, Zinnov Analysis
  • 10. The key reasons for the rapid growth in R&D outsourcing to Ukraine include presence of highly skilled R&D talent pool, lower cost of operations, supportive government policies and proximity to EU countries Key Drivers Description Impact of the Driver 1 Ukraine has highly capable resource pool of about 8,000 to Talent Pool 10,000 working in R&D related activities. The number of R&D resources installed in companies in Ukraine are the highest in the CEE region 2 Cost of running operations in Ukraine is about 60-70 percent Cost Arbitrage cheaper than in the US 3 The government has been actively supporting the IT Industry Government Support and specifically R&D activity in Ukraine. Though the support came recently, Ukraine is poised to be a significant R&D outsourcing destination Close proximity to Europe makes Ukraine a preferred 4 destination for near-shoring. In addition, good proficiency in Proximity to Europe English and European languages facilitates easy transition of projects and co-ordination between client teams Impact This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com High Low Note: ‘Impact of driver ‘ indicates the important factors based on which global firms offshore R&D projects to Ukraine service providers . It is purely a qualitative rating based on Zinnov’s observation across key product development firms globally Source: World Bank-Ukraine Economic Update; PWC-Doing business and investing in Ukraine; Zinnov Analysis
  • 11. 1 Talent Pool A Talent Pool Size In terms of talent pool, Ukraine has a significant population of highly skilled manpower capable of working in R&D related activities Installed R&D Resource Pool, 2008 Since the Soviet times, Ukraine has had a long Soviet standing reputation as a major technology hub Legacy with a well developed scientific and educational base Ukraine’s traditions of physical, mathematical and Education programming schools are very strong. Nearly 60 System percent of the universities in Ukraine have graduates who have majored in these fields With only 1 percent of the world’s population, the country has 6 percent of the world’s physicists, Ingenuity mathematicians, computer programmers and other highly trained professionals This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Source: IT Ukraine, Zinnov Analysis
  • 12. 2 Cost Arbitrage The cost of operations is also significantly lower with the costs of R&D resource in Ukraine being 60 to 70 percent less than that in the US Illustrative Average Operating Cost/ FTE/ Year - A Comparison 200 150 Silicon Valley (150 – 175) Average Cost USD ‘000 60-70% savings Tel Aviv (115 – 135) Lviv is about 20% less expensive 100 than Kiev while other cities are about 25% lesser 50 Moscow (60 – 75) Shanghai (45 – 55) Bangalore Kiev (35 – 45) (37 – 40) Lviv Kharkiv, Donetsk (33 – 38) Dnepropetrovsk ( 30 – 35) 0 USA Israel Russia China India Ukraine Ukraine Ukraine This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Source: Primary interviews with stakeholders of service providers; Zinnov analysis
  • 13. 3 Government Support The government has also been providing active support by driving targeted initiatives to promote investment in the region International Co-operation Ukraine has entered into bi-lateral agreements with many countries such as Netherlands, Poland, Singapore, etc. to facilitate innovation & promote FDI Infrastructure Executive Bodies The government is also taking active measures to The government has established dedicated agencies improve the infrastructure condition within Ukraine such as IT Ukraine, Ukrainian Hi-Tech Initiative etc. such as focusing on development of Transport Government to promote innovation and foreign investment in the Corridor Europe Caucasus Asia corridor, setting up of Support IT and software industries in the country new technology parks etc. National Programs Education Ukraine has worked constantly to improve the Various programs on a national level such as “Invest educational standard in the country through various Ukraine” have been introduced to improve the FDI programs and initiatives such as Bologna Process and status in the country EUREKA This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Source : Primary interviews with various stakeholders in executive bodies and service providers, Zinnov Research
  • 14. 4 Proximity to Europe Proximity to Western European countries is an added advantage as it has enabled companies to near shore their operations in Ukraine • Near-shoring locations are closer to the client which makes mutual visits easier enabling higher productivity and efficiency • The Central and Eastern European countries have close cultural ties with markets of Western Europe. Typical near-shoring location personnel have proficiency in the client’s language and better understanding of Belarus cultural background of the client. Czech Poland Republic • Strong reaction to instances of companies Ukraine moving jobs offshore (loss of good will) was the reason why European countries preferred Slovakia Hungary near-shoring. Romania Bulgaria This is a preview. The total slides displayed are limited. For full access contact info@zinnov.com Source: Primary interviews with stakeholders of service providers and industry associations; Zinnov analysis
  • 15. Additional Information  The current document is a preview to the complete study and covers the R&D offshoring market numbers for Ukraine along with an overview of the key drivers for offshoring of R&D to the region  The full report provides a comprehensive coverage of the R&D landscape in Ukraine with more details on offshoring landscape and key drivers for offshoring along with additional insights on major offshoring locations in Ukraine and challenges that can hinder the progress of the region as a key offshoring destination  Full report on Ukraine R&D landscape can be accessed at  Zinnov ‘s Global Location & Talent Pool Portal. Sign up today for a free trial account http://zinnov.com/US/demo_signup.php  Or, email us at info@zinnov.com
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