Chatbots to Democratize the Access to Information and Internet Services

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Slides of the presentation at the UOC Research Showcase on November 5th, 2019. http://symposium.uoc.edu/39842/detail/uoc-research-showcase-2019.html

Science

UOC Research Showcase
2019 edition
5th November 2019
#researchUOC

Chatbots to Democratize the Access to
Information and Internet Services
Javier Cánovas
SOM Research Lab – IN3
EIMT – UOC

How to
communicate
with services?
Unsplash/DariaNepriakhina Unsplash/imgix

Unsplash/DariaNepriakhina Unsplash/imgix
Unsplash/JuriGianfrancesco
How to
communicate
with services?

CHATBOTS
to the Rescue
A user-friendly conversational
interface to talk with software
systems
Unsplash/TinchoFranco
DEFINITION

CHATBOTS
to the Rescue
Unsplash/TinchoFranco
You already know them:

CHATBOTS
to the Rescue
Unsplash/TinchoFranco
You already know them:
How we plan to
solve it?

CHATBOTS
to the Rescue
Unsplash/TinchoFranco
XatKit

Unsplash/DariaNepriakhina
UnsplashGrant Lemons
Flickr/MarcoVerch
Example

UOCresearch
@UOC_research
Javier Cánovas. SOM Research Lab – IN3. EIMT – UOC
CHATBOT + DATA SERVICE =
REAL CITIZEN ACCESS
TO PUBLIC INFORMATION

UOCresearch
@UOC_research
Chatbots to Democratize the Access to
Information and Internet Services
Javier Cánovas. SOM Research Lab – IN3. EIMT – UOC

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