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On Demand Webinar: How to Turn Loyal Customers Into Salespeople
Travel industry marketers spend billions on marketing and sales promotions trying to lure travelers and keep them coming back through loyalty reward programs.
However, the most influential customer segment in the travel industry, Brand Advocates (your best customers), is often overlooked. Brand Advocates are willing to put their personal reputation on the line to recommend your brand to their friends, family and colleagues.
Watch this on demand webinar and you will learn:
• How to turn your best customers into a marketing force for your brand
• Why advocacy is the highest form of loyalty
• Why loyal customers are not necessary advocates for your brand
• How brands can identify and mobilize their Brand Advocates
• How a hotel increased their star rating from 2.5 to 3.5 on TripAdvisor