Designing Teams for Emerging Challenges

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The document discusses designing teams and processes to adapt to changing needs. It recommends structuring teams so members can work within their competencies and across projects fluidly with clear roles and expectations. The design process should support the team and their work, and be flexible enough to change with team, organization, and project needs. An effective team culture builds an environment where members feel free to be themselves, voice opinions, and feel supported.

Design

People and technology
are constantly changing
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our industry is constantly
progressing and changing…
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our industry is constantly
progressing and changing…
Hi… I am a
“User information interaction
product designer architect”
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

A new design problem emerges,
one that requires us to focus
inward.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What would happen if we looked
at how we structure our teams
and design process as IA’s,
Designers, Researchers?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Observation is our greatest ally
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?
Observation is our greatest ally
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?
Observation is our greatest ally
What do we want to build?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

What do we want to communicate?
Observation is our greatest ally
What do we want to build?
What do we want to scale?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team structure…
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team structure…
Building a framework for
teams to thrive.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

How do we structure our
teams and processes to be
resilient?
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

We should set up our teams
so that team members
can work within their
competencies, and grow
as needed.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Set the teams up so they
can work across projects
ﬂuidly.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Set up clear roles, and
establish understood and
agreed upon expectations.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Design process.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Process should be set up to
support the team and those 
the team works with.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Our process should be 
able change and scale 
with team, organization
and project needs.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Team culture
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build and environment
where team members are
free to be themselves.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build an environment
where the team feels
comfortable voicing their
opinions.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Build and environment
where the team feels
supported.
Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

Thank You.
Aaron Irizarry
Director of User Experience Nasdaq
@aaroni | #wiad17 #wiad17nyc

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Communicating IA

Aaron Irizarry

In this presentation we’ll discuss the importance of critique and a language for discussing design. It can be easy to complain about the way things are and theorize on the way things should be. Progress comes from understanding why something is the way it is and then examining how it meets or does not meet it’s desired goals. This is critique. Critique is not about describing how bad something is, or proposing the ultimate solution. Critique is a dialogue, a conversation that takes place to better understand how we got to where we are, how close we are to getting where we want to go and what we have left to do to get there. The contents of this presentation will focus on: understanding critique best practices for incorporating critiques into a design practice identifying common challenges to critique and ways to improve our ability to deliver, collect and receive critique

Discussing Design: The Art of Critique - Web 2.0 Expo NY 2011

Aaron Irizarry

Bootstrapping User Research

Aaron Irizarry

In this presentation we’ll discuss the importance of critique and a language for discussing design. It can be easy to complain about the way things are and theorize on the way things should be. Progress comes from understanding why something is the way it is and then examining how it meets or does not meet its desired goals. This is critique. Critique is not about describing how bad something is, or proposing the ultimate solution. Critique is a dialogue, a conversation that takes place to better understand how we got to where we are, how close we are to getting where we want to go and what we have left to do to get there. The contents of this presentation will focus on: understanding critique best practices for incorporating critiques into a design practice identifying common challenges to critique and ways to improve our ability to deliver, collect and receive critique

Discussing Design: The Art of Critique

Aaron Irizarry

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Designing Teams for Emerging Challenges

1. Designing Teams for Emerging Challenges Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

2. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

3. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

4. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

5. People and technology are constantly changing Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

6. Our industry is constantly progressing and changing… Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

7. Our industry is constantly progressing and changing… Hi… I am a “User information interaction product designer architect” Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

8. A new design problem emerges, one that requires us to focus inward. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

9. What would happen if we looked at how we structure our teams and design process as IA’s, Designers, Researchers? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

10. Observation is our greatest ally Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

11. What do we want to communicate? Observation is our greatest ally Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

12. What do we want to communicate? Observation is our greatest ally What do we want to build? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

13. What do we want to communicate? Observation is our greatest ally What do we want to build? What do we want to scale? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

14. Team structure… Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

15. Team structure… Building a framework for teams to thrive. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

16. How do we structure our teams and processes to be resilient? Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

17. We should set up our teams so that team members can work within their competencies, and grow as needed. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

18. Set the teams up so they can work across projects ﬂuidly. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

19. Set up clear roles, and establish understood and agreed upon expectations. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

20. Design process. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

21. Process should be set up to support the team and those  the team works with. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

22. Our process should be  able change and scale  with team, organization and project needs. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

23. Team culture Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

24. Build and environment where team members are free to be themselves. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

25. Build an environment where the team feels comfortable voicing their opinions. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

26. Build and environment where the team feels supported. Aaron Irizarry | Director of User Experience Nasdaq | @aaroni | #wiad17 #wiad17nyc

27. Thank You. Aaron Irizarry Director of User Experience Nasdaq @aaroni | #wiad17 #wiad17nyc

Designing Teams for Emerging Challenges

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