Telefonica's eHealth strategy is based on three pillars: 1) Digital Hospital services like telemedicine and automation of healthcare processes to optimize care, 2) Population Health Management through risk stratification and case/disease management to reduce costs and improve outcomes, and 3) Consumer Health services that empower individuals through telemedicine, personal health programs, and wellness services to actively manage their health. Specific success stories from Spain, Brazil, and elsewhere demonstrate reductions in mortality, readmissions, costs and improvements in quality of care through these eHealth approaches.
2. DISCOVER, DISRUPT, DELIVER
2
Telefonica strategy is based on three pillars
RPM and telemedicine
services to optimize health
care provision adapting it
to every patient needs /
level of risk
Health
promotio
n and
self-care
Provision of modular comprehensive
suite of Health IT services for
hospitals / networks of hospitals and
primary care centres
“Digital Hospital”
Population
Health
Management
Healthcar
e
Processes
Automati
on
Healthcar
e
Processes
Automati
on
New
delivery
models
New
delivery
models
Leveraging Self-care Programs and
well-being Services that enable
prevention, greater self-control and peace
of mind
Consumer
Health
Services
3. DISCOVER, DISRUPT, DELIVER
3
1 - Digital Hospital
Son Espases Hospital
Citizen
s
Success Stories
Improving quality of care and efficiency through state of the art
innovative ICT services
• HIS, patient Demand Management, Imaging cloud services,
tele-consultation,…
• Turn key delivery of all ICT infrastructures as a Service
Empowering professionals with the right information at the right place
and at the right time
Worker
s
330
k
Beds
4.50
0
1.02
0
La Rioja Healthcare Service
Citizen
s
Medica
l
Centre
323
k
Hospital
s
30 4COMMUNICATIONS
DATA CENTER
CLINICIAN WORKPLACE
SECURITY
SOFTWARE (HIS, PACS, EHR…)
Health ICT as a service
4. DISCOVER, DISRUPT, DELIVER
4
2 - Population Health Management
Clinical Trial in Barcelona: Hospital
del Mar
Mortalit
y
-34%
-35-68%
-54%Hospital
readmission
s
Costs
LevelofRisk
Medium
High
Low
Case
Manageme
nt
Disease
Manageme
nt
50.000
patients
1.000
patients
Impact
-35%Average cost per
patient managed
Days in hospital per
admission
Hospital
admissions
-38%
-60%
ROI 3,17
Unimed Fortaleza
Population stratification
5. DISCOVER, DISRUPT, DELIVER 5
3 - Consumer Health services
201
2
Feb-12
Abr-12
Ene-13
Feb-13
201
3
Oct-13Sept-13May-12 Nov-13
• Bringing health
resources closer
• Getting answers
to health
concerns and
helping to take
an active role
into one´s health
• Improving
quality of life
• Helping to meet
personal health
and wellbeing
goals all life
long
Telemedicine / health
coaching
Personal health
programs
Success story +2million customers in Brasil
http://www.vivomaissaudavel.com.br/
6. DISCOVER, DISRUPT, DELIVER 6
3 - Consumer Health services, one step forward
“Telefónica and Saluspot come together to
revolutionize the digital health world”
https://www.saluspot.com/
