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ANALYSIS OF ATTENTION – AWARENESS – POINT OF VIEW –
ASSESSMENT OF AUDIENCES ABOUT FULL SCREEN POP-UP
Research for: Report time: 05/2012
Introduction to Research Context 3
Research Objective 8
Research Design 9
Research Result 15
Conclusion and Recommendation 29
2Full Screen Pop Up Research Report
Table of Contents
I. INTRODUCTION TO RESEARCH CONTEXT
3Full Screen Pop Up Research ReportFull Screen Pop Up Research Report
INTRODUCTION TO RESEARCH CONTEXT
In 1998, ADT was founded. Starting since the beginning of advertising industry, ADT is seen as one
of the pioneering companies in the media market. Along with the growth of the business community
in Vietnam, ADT has grown dramatically to become one of the few professional providers of
advertising & media services in Vietnam media.
Current services of ADT:
Introduction about ADT
4Full Screen Pop Up Research Report
n
Spot booking & buying;
TV program sponsors;
TVC services;
Creative design;
Creativity development;
Strategy and brand development;
Events organizing;
Overall brand consultancy;
Full Screen Pop UUp Research Reportrtr
n
INTRODUCTION TO RESEARCH CONTEXT
Full Screen Pop-up is a new form of advertising on television,
but there are some other characteristics compared to regular
commercials :
Length: Shorter than regular TVC, only about 4-8 seconds;
Position: First or last of a spot break; together with the line
“Advertising program” or “Please continue watching broadcasting
programs”;
Sound: no voice-over or dialogue, only program-specific theme
sound of each channel;
Full Screen Pop-up Introduction
5Full Screen Pop Up Research Report
INTRODUCTION TO RESEARCH CONTEXT
Research Reasons
6Full Screen Pop Up Research Report
Full screen pop-up has higher rating than other spots in the same spot break
Average rating (Ind. 4+) of Full screen Pop-up on HTV7 channel:
More than 11% compared to spots at priority
More than 27% compared to spots at normal positions
Position of normal spots
Average rating of Full screen Pop-up and normal spots on HTV7
according to analysis results of the first 6 months of 2012 (20:00-22:00)
FSPU (first) FSPU (Last)
INTRODUCTION TO RESEARCH CONTEXT
Full screen Pop-up (FSPU) is combined with the break screen that signals the start of a spot break
or the return of main program. So whether the audiences pay attention to FSPU as much as normal
spots or not?
FSPU only appears in a short time (4-8 seconds), and no voice or dialogue in the content of
FSPU. So whether the audiences can recognize which product/brand advertised as well as catch
the details/messages of the commercial or not?
This is a new type of commercial. What is the assessment of audiences toward it?
Might FSPU impact on the audiences’ thinks or behaviors?
Research Reasons
7Full Screen Pop Up Research Report
8Full Screen Pop Up Research Report
II. RESEARCH OBJECTIVE
• Measure the level of audience's attention to Full Screen Pop
Up (FSPU) ;
• Measure the perception of audience regarding advertising
content on FSPU
• Study about the personal conception and assessment of
audience about FSPU
• In compared with other normal commercials, how do the
audience comment about FSPU?
9
III. RESEARCH DESIGN
RESEARCH DESIGN
• “Focus Group Discussion” (FGD) is selected as the most suitable method for this study
• The concentration level of audience on Television at home might be different with research place. At
home, for instance, the audience can be distracted from watching Television due to many activities
such as taking a phone call, talking to other member…etc.
• The repetition frequency of FSPU in testing environment is closer than in reality (due to the time
limitation for each group discussion). As the result, the concentration and recognition of audience
about FSPU can be better.
• The result of this study can be affected due to the selection of materials/documents during audience
testing process such as: the program’s quality or genre, brand/ product dvertised on FSPU, the
quality of TVC’s creative…etc.
The acceptable drawbacks of research methodology
10Full Screen Pop Up Research Report
RESEARCH DESIGN
• The simulated environment used for research can increase/decrease the level of audience’s
concentration on FSBU in an unnatural way
• Genre and the attraction of broadcasted programs can increase/decrease the level of audience’s
concentration compared with practical environment.
• The popularity of products/brands advertised on FSPU
• The position of the FSPU in a program
• The other factors related to the creative of a FSPU such as: ideas, colors, images, sounds,…etc.
• 2 video clips have been created in order to study about the different impacts of above factors to
2 different program genres – Series and News
3 FSPU TVCs with different lengths, represented for 3 brands with different popularities
(*) All products/ brands were selected by ADT
The possible factors may a ect to audience’s concentration and recognition about FSPU
11Full Screen Pop Up Research Report
RESEARCH DESIGN
Description of 2 video clips used in Group Discussion
12Full Screen Pop Up Research Report
Group A
Clip 1: Series(01:57) – FSPU COMFORT (00:08)
- normal TVCs (01:58) – FSPU FAMI (00:08) –
Series(01:39)
Clip 2: Weather forecast (01:33) – FSPU OMO
(00:05) - normal TVCs (01:58) – FSPU CENTER
FRUIT (00:05) – Sport news (01:19)
Clip 3: FSPU COMFORT (00:08)
Clip 4: FSPU FAMI (00:08)
Group B
Clip 1: Series(01:07) – FSPU OMO (00:08) -
normal TVCs (01:58) – FSPU CENTER FRUIT
(00:08) – Series
Clip 2: News 60s (01:06) – FSPU COMFORT
(00:05) - normal TVCs (01:58)– FSPU FAMI
(00:05) – News 60s (01:55)
Clip 3: FSPU OMO (00:08)
Clip 4: FSPU CENTER FRUIT (00:08)
RESEARCH DESIGN
13Full Screen Pop Up Research Report
Research target – sample size
• Male/Female, age from 15-50
• Do not work in any market research or media companies
• Watch TV at least 4 days/week
Sampling method
• Scope of research: HCM City
• Using systematic sampling methods with combined quota of gender
& age;
• Other criteria such as: working status, occupation and social
economic classification are also considered to diversify the targets
Research target – sample size
Male Age group/ Gender Female
6 15-19 8
8 20-24 8
8 25-29 8
8 30-34 8
8 35-39 8
8 40-44 8
8 45-50 8
54 Total no. of respondents 56
IV. RESEARCH RESULT
14Full Screen Pop Up Research Report
RESEARCH RESULT
“… What do you see after watching this video clip?”
In this study, it is defined that a person paying attention to Full Screen Pop-up as if he/she can state
exactly any details advertised on the pop-up such as logo, image, text or particular color.
The concept of "seeing" here is not merely "see“, but it also depends on each person's ability to
remember.
Thus, the level of attention to Full Screen Pop-up may depend on the following factors :
Gender: Male & female may have different interest & attention to product / daily consumption
goods;
Age group: Young People usually have better eyesight and memory than older ones; Things that
young people care is often different from what the older generation do
The degree of acquaintance with mentioned things (phenomena): Those who have known a
certain product that can easily provide details of that product even taking a glance than those who
have never known that product.
Audience’s attention level to Full Screen Pop -up
15Full Screen Pop Up Research Report
Audiences of all age groups have the
attention to Full Screen Pop-up, however
this level of attention varies depending on
the advertised brand / product. Attention
rate to Full Screen Pop-up advertising for
familiar brand / product (Omo / Comfort)
is higher than the Full Screen Pop-up
advertising for new brand / new product
or even lesser known one (Center Fruit).
The level of attention to Full Screen Pop-
up of women is higher than men in
almost all age groups, especially for
products that women car and have the
opportunity to interact or use more often
such as Omo detergent or Comfort
Fabric condition.
Audience’s attention level to Full Screen Pop -up
16Full Screen Pop Up Research Report
Percentage of respondents seeing Full Screen Pop-up various
brands (products) by age group
RESEARCH RESULT
Female
Male
RESEARCH RESULT
Typically, the average of audience in age 20-44:
Audience’s attention level to Full Screen Pop -up
17Full Screen Pop Up Research Report
70%More than of male respondents pay attention to Full Screen Pop-up of brand/product
80%
About of female respondents pay attention to Full Screen Pop-up of brand/product
60%Nearly of respondents pay attention to Full Screen Pop-up of brand/product
20- 44 aged group
Male
Female
For both men and women, the level of attention
to Full Screen Pop-up is closely related to the
age group.
The level of attention to Full Screen Pop-up of
25-29 aged group is relatively low;
The level of attention to Full Screen Pop-up of
audience above 45 yrs old has a significant
decrease.
Although Center Fruit is a new product/ brand, it
still get high attention of audience in 15-24 age
group because they usually pay attention to new
and lively things, and especially their preferred
products.
Audience’s attention level to Full Screen Pop -up
18Full Screen Pop Up Research Report
Percentage of respondents seeing Full Screen Pop-up of various
brands (products) by age group
RESEARCH RESULT
Male
Female
RESEARCH RESULT
“… When watching TV at home, do you pay attention to those such images (Full Screen
Pop -up)?”
“ Why not? It catches my eyes suddenly when I am enjoying movie and that caught my
attention… ” – Mr. D. H, 15 years old, a pupil.
Why do audiences pay attention to Full Screen Pop-up?
19Full Screen Pop Up Research Report
“ There’s no way to ignore as it suddenly appeared during
watching TV series…” –Ms. N. T, 23 years old, Treasurer Staff.
“I’m often afraid of missing good scene of the series so I
always keep watching from the time before series’ return. I
pay attention to the screen immediately when hearing the
theme song performance …” – Ms. B.T, 36 years old, a
housewife.
“ I often see all the ads because I usually watch movie with my
children who don’t let me switch channel during advertising
time. So I see all…” – Ms. T. V, 32 years old, Sales Executive,
have three children.
50% respondents say that they pay more attention to first
advertisement for its sudden appearance, or cannot switch to
other channels timely to neglect advertisements as their
expectations.
30% often watch to last TVCs for not missing interesting
scene of the being broadcasted program.
10% watch whole spots break because of 2 main reasons:
When watching TV together with their children, they can
not switch to other channels.
Looking forward to new products or sales promotion.
The rest 10% claim that depends on specific circumstances. If
the program is attractive, they will keep watching. Otherwise,
they will switch to other channels and do other things, or
watch some first/ last TVCs only.
20Full Screen Pop Up Research Report
RESEARCH RESULT
Which position of the Full Screen Pop-up can attract most attention?
“… Do you pay more attention to TVC or the last one when watching TV at home?”
First
position,
50%
Same
between
positions
, 10%
Depend
on
specific
circumst
ances,
10%
Last
position,
30%
FSPU of OMO washing-powder
100% respondents recognize OMO washing-powder product.
“Who doesn’t know OMO ”
– Mrs.T. T, 42 years old, housewife.
100% recognize OMO product because they have used it, or have
been seen OMO advertisement before.
“I have seen OMO advertisements everytime when I go to the
market, so I realize it right away by the letter OMO” – Ms. X. V,
33, clerical staff, living near Le Van Sy market.
“I know it as soon as I see the washing-powder bag” – Ms. Q.
G, 24, hotel receptionist.
21Full Screen Pop Up Research Report
RESEARCH RESULT
Recognition capacity of FSPU’s content
“When seeing … [pictures/letters/colors… on FSPU], do you know what product (s) are
they about?”
FSPU of COMFORT fabric softener
80% respondents hit the point– That was COMFORT fabric softener,
including:
• 100% recognize the product by the word COMFORT on the
screen and have known it before;
• Some people say that they can identify the product by its bottle’s
particular shape and color.
“I realize it right away when I saw the COMFORT bottle” –
T. K, 19 years old, student.
“ I saw a couple who were dancing on TV’ screen” –Q. H,
48, lecturer.
Some aged 19-24 young man know COMFORT brand name but think
that’s washing -powder.
22Full Screen Pop Up Research Report
RESEARCH RESULT
Recognition capacity of FSPU’s content
FSPU of FAMI soya milk
40% respondents know FAMI brand name as they have used this product.
“My family only use this milk” – Mr. M. Q, 42 years old, foreman.
20% knew this soya milk because they’ve seen its TVC before.
“I saw this advertisement in the Vuot Len Chinh Minh gameshow” –V. N,
23, security guard; V. Đ, 32, trader; and H. C, 34, accountant.
Some other people don’t know this product, but notice the advertised one is
soya milk by the shape of the box, liquid color or the bean.
“I see a mass of soya bean and milk box” –Q. H, clerical staff.
“I see the box like the one in super market, so I guess” – H. V, 18
years old, pupil.
I see the big letters FAMI and a broken bean” – Mrs.T. H, 44,
shopkeeper.
23Full Screen Pop Up Research Report
RESEARCH RESULT
Recognition capacity of FSPU’s content
FSPU for CENTER FRUIT gum
100% respondents who pay attention to one of the details on FSPU have
never known CENTER FRUIT before.
Most of respondents who pay attention to this FSPU (except for some old
female) claimed that this is an advertisement for CHEWING GUM based on
what they had seen:
The line of “Chewing Gum”;
Shape and color of the gum reminded them of the one they had known;
Some people think that is STRAWBERRY CANDY because of the
strawberry image.
24Full Screen Pop Up Research Reportt
RESEARCH RESULT
Recognition capacity of FSPU’s content
The brand name CENTER FRUIT is in English and slightly long; thus, many
people can not read it even saw it already.
“I saw a familiar word as fruit.” – say Mr. H. T, age 31, sales.
Most of them can’t read the small line on FSPU such as “STRAWBERRY FLAVOR” .
“It passed too quick to read” – Ms. T. T, age 48, housewife.
Some have a tendency of only noticing in the image but not reading the line.
“I saw the candy but I don’t know which kind of” – say Mr. H. N, age 33, driver.
85% say what they have seen (FSPU) is kind of normal TVCs,
short or quick one.
10% say that is an advertisement for the sponsor of the program.
25Báo cáo kết quả nghiên cứu dự án màn hình gạt
RESEARCH RESULT
The view point/awareness of FSPU
mm.
Sponsor ‘s TVC
10%
Normal TVC
85%
Other opinions
Báo cáo kết quả nghiên cứu 25dự áán màn hình gạt
5% have other opinions:
“… A signature for m broadcasting” – say
Mr. T. K, age 19, student.
“… Film is so short that it is put to lengthen
the duration” – say Mr. H. V, age 18,
student.
“… It’s not an advertisement but a channel
feature” – say Mr. V. P, age 17, 11th grade
student.
“In your opinion, what is the or the last TVC in spot break you have just seen?”
About 20% respondents think that short advertisement lead to lower cost and less time.
Others have different awareness about the length of FSPU.
“They maintain advertising to remind the consumers” – say Mr. V. N, age 23, security staff; Mr. H. V,
age 22, sales staff.
“Probably they don’t want to annoy the viewers” – Ms. H. B, age 22 , sales staff.
“It’s unnecessary for well -known product/ brand names to advertise too long” – Mr. Q. H., age 22,
interpreter
“The shorter, the less boring” – Ms. H. T, age 39, housewife.
26Full Screen Pop Up Research Report
RESEARCH RESULT
The view point/awareness of FSPU
“… Why do they have such a short advertisement? Why not a long one as usual?”
There was a respondent who also associated FSPU with advertisements on foreign channels.
“They probably simulate the advertisement on Discover Channel which is short and has no
demonstration. I have watched it many times to see the Canon model” – Mr. A. T, age 40,
officer.
Some supposed that short advertisement make audiences curious or attractive:
“At the st time I don’t get what it is, thus I have to wait for the next time” – say T. H, age 15,
student.
“After watching it, my son asked me “Dad, why is the egg broken”, which makes me have to
wait for the next time to get the answer” – Mr. H. H, age 45, carpenter.
27
RESEARCH RESULT
The view point/awareness of FSPU
Full Screen Pop Up Research Report
• In term of “other people”, young people tend to think of their peers only. Meanwhile, older people,
especially married ones, think of not only their peers but also older generations.
• A majority of young respondents told FSPU would still get people’s attention as normal TVCs due to
at their age “nothing is too fast“ and they are interested in something new.
"What makes people curious will catch their attention," Ms. N. H, 16-year-olds student.
• But there were some other young people think wisely:
“… Probably the older who have poor and slow vision can’t see it as clear as we can” ," Ms. T.
H, 15-year-olds student.
28Full Screen Pop Up Research Report
RESEARCH RESULT
Audience’s assessment about Full Screen Pop -up (FSPU)
“In your opinion, when watching TV at home can other people pay attention to such short
advertisements with no voice -over?”
In term of “the others” , the youth tend to think about their peers. Meanwhile, the adult, especially
the married one, often think about not only someone like them, but the children and the older as
well.
Most of young respondents think that FSPU draws the same attention as normal advertisements
because “nothing is too fast” at their age and they are interested in something new.
“These make us curious so that we’re supposed to wait for the next time to actually know what
it is” – say Ms. N. H, age 16, student.
However, there are some young respondents who have wider think:
“… Probably the older who had poor and slow vision can’t see it as clear as we can” – Ms. T.
H, age 15, student.
29Báo cáo kết quả nghiên cứu dự án màn hình gạt
RESEARCH RESULT
Audience’s assessment about Full Screen Pop -up (FSPU)
“In your opinion, these short advertisements, no demonstration, can catch the viewers’
attention when seeing them at home?
There is no problems if FSPU has no voice-over, many respondents say, with the following conditions:
Product must be familiar to audience.
o “People can understand fast Advertisements once they already know the product" - Ms. H. T, 39
years old, a officer.
Must have impressive factors to attract audience’ attention.
o “Realize an 10% more is enough, " Ms. T. H, 25, NV VP.
o "I prefer understandable short advertisements by too long ones are ungainly "- Ms. H. D, 43
years old, treasurer.
30Full Screen Pop Up Research Report
RESEARCH RESULT
Audience’s assessment about Full Screen Pop -up (FSPU)
The majority of female respondents agree that:
FSPU can make children' curious.
Women can see FSPU as normal, maybe even more attention because of its special
positions.
Older people might not pay attention because of its length.
A female respondent raises an idea that : "If there is an additional voice "OMO is added 10% more“
in FSPU, women will pay more attention because many women only hear, not watch
advertisements" - Ms. N. D, 26-year-old cashier.
31Full Screen Pop Up Research Report
RESEARCH RESULT
Audience’s assessment about Full Screen Pop -up (FSPU)
The young tended to be interested in this short TVC as FSPU
“I like it for it’s quick, brief and nimble” - say Mr. T. K, age 19, student.
“Short ads don’t make the viewers lose their interest” – say Mr. D. H, age 15, student.
“Repeatedly long advertisements are too boring to watch. Familiar products only need short
advertisement for viewer to recognize it.” – Ms.T. H, age 15, student, and Mr. Q.H, IT staff.
With familiar products like OMO and COMFORT, most of them say that FSPU advertisement is
appropriated because:
“Seeing “OMO” is enough, the more is unnecessary” – say V. N, age 23, security staff.
“Everyone knows that soya milk is good for health, no need to introduce” – say Mr. T. T, age
36, KCS staff.
“I don’t like it too short, but no need to be long when you already know that product” – Ms. T.
H, age 38, tailor.
32Báo cáo kết quả nghiên cứu dự án màn hình gạt
RESEARCH RESULT
Comparing FSPU with normal TVCs
“How do you think of these short TVC and other normal ones?
Most of them say that they would prefer the long TVCs if:
Advertising for new product and they can get their brand name or product features in long
duration;
Advertisement pattern is always changed in order not to make the viewers bored;
Advertisement with lively and funny (many of young and middle-aged respondents mention
Vinamilk ads as their favorite, while male respondents are fond of Heineken and Tiger ads).
33Báo cáo kết quả nghiên cứu dự án màn hình gạt
RESEARCH RESULT
Comparing FSPU with normal TVC
“How do you think of these short TVCs and other normal ones?
V. CONCLUSION & RECOMMENDATION
34Full Screen Pop Up Research Report
CONCLUSION & RECOMMENDATION
Full Screen Popup (FSPU) get the attention of the majority of the respondents due to its first and
last position in a spots break.
TAM data of TNS Media on HTV7 from Jan – Jun 2012 show that FSPU have the higher rating point
in comparison with other types of advertisement of the same break.
The attention level to FSPU is related to the gender and age group of the audience
Female groups ‘s attention level to FSPU is higher than male ones;
Young audience tend to pay more attention to FSPU than older audience.
FSP at the first position get more audience attention than the last.
In the last position of a spot break, the audience’s attention level of FSPU depended on
2 main factors:
The attractiveness of the main program, for e.g, if the content of film/ series was not attractive
enough, the audience tended to switch channel or stop watching when it came to the
advertisement time. Therefore, they would miss the FSP at the end of spot break.
The duration of spots break – When the audience acknowledged that the break is longer, they
shall switch channel or do other things than keep watching.
Conclusion
35Full Screen Pop Up Research Report
Main characteristics of FSP get the audience attention were:
Brand name
Design/ particular details of product (Detergent bag, Comfort bottle or 2 effigies in Comfort
commercial ad, soya bean, strawberries..)
Attractive promotion information such as “10% more”
Signature color of the products or product category (For e.g: Purple for Comfort, or pink for
chewing gum)
Most of the audience can recognize the product, brand name or key messages of FSPU
advertisement of well known brand such as OMO or COMFORT or less well known brand as soya
milk FAMI.
Even with new or least well known brand such as chewing gum CENTER FRUIT, they also get
attention from young audience who might be curious and interested in new things.
FSPU Ads for new products fail to attract the older audience group, and the possibility to get brand
awareness from those is also lower.
Conclusion
36Full Screen Pop Up Research Report
CONCLUSION & RECOMMENDATION
According to the majority of audience, the characteristics of FSPU such as the short duration and no
voice recorder are the advantage of FSPU when it is used for well known brands/products, the
audience will easily recognize the products through its brand name or particular details.
FSPU has positive effects on media aspects.
Remind audience of the products which they are using or have used/known.
Remind audience of the products which they’ve seen on TV or other places
Stimulate the curiosity and encourage audience to try/use the product (by watching the ads
continuously), especially with children and young age group.
FSPU will be more easily accepted by the audience than repeated normal ads without improvement
in content.
Conclusion
37Full Screen Pop Up Research Report
CONCLUSION & RECOMMENDATION
CONCLUSION & RECOMMENDATION
In most of the cases, FSPU should only be used to advertise for well-known or common products.
In some cases, FSPU for new or less well known brand/ product can play the role of a “teaser”, but in
most of other cases, we must carefully consider before making decision because the effect might be
under-expected.
Products which are advertised on FSPU must be as much different as possible from the next TVCs
or the previous ones. In this study, some respondents get confused that FSPU was a part of the next
or the previous advertisements.
To enhance the audience’s attention to products on FSPU, we need to focus on or emphasize the
details that describe the ts for consumer such as: “10% more” or the signi cant features of the
product.
Small-sized details should not be used in FSPU due to respondent can not catch as such short
duration.
With new product, FSPU should be used for short and easy to remember brand name such as OMO
or FAMI. Long or foreign brand name such as CENTER FUIT should be avoided.
RECOMENDATION
38Full Screen Pop Up Research Report
4th Floor - 102 Nguyen Du - Ben Nghe Ward -
District 1| HCMC | Vietnam
T: (84-8) 3939 0779 F: (84-8) 3939 0778
www.kantarmedia.com

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20132901 adt full screen pop up-en

  • 1. ANALYSIS OF ATTENTION – AWARENESS – POINT OF VIEW – ASSESSMENT OF AUDIENCES ABOUT FULL SCREEN POP-UP Research for: Report time: 05/2012
  • 2. Introduction to Research Context 3 Research Objective 8 Research Design 9 Research Result 15 Conclusion and Recommendation 29 2Full Screen Pop Up Research Report Table of Contents
  • 3. I. INTRODUCTION TO RESEARCH CONTEXT 3Full Screen Pop Up Research ReportFull Screen Pop Up Research Report
  • 4. INTRODUCTION TO RESEARCH CONTEXT In 1998, ADT was founded. Starting since the beginning of advertising industry, ADT is seen as one of the pioneering companies in the media market. Along with the growth of the business community in Vietnam, ADT has grown dramatically to become one of the few professional providers of advertising & media services in Vietnam media. Current services of ADT: Introduction about ADT 4Full Screen Pop Up Research Report n Spot booking & buying; TV program sponsors; TVC services; Creative design; Creativity development; Strategy and brand development; Events organizing; Overall brand consultancy; Full Screen Pop UUp Research Reportrtr n
  • 5. INTRODUCTION TO RESEARCH CONTEXT Full Screen Pop-up is a new form of advertising on television, but there are some other characteristics compared to regular commercials : Length: Shorter than regular TVC, only about 4-8 seconds; Position: First or last of a spot break; together with the line “Advertising program” or “Please continue watching broadcasting programs”; Sound: no voice-over or dialogue, only program-specific theme sound of each channel; Full Screen Pop-up Introduction 5Full Screen Pop Up Research Report
  • 6. INTRODUCTION TO RESEARCH CONTEXT Research Reasons 6Full Screen Pop Up Research Report Full screen pop-up has higher rating than other spots in the same spot break Average rating (Ind. 4+) of Full screen Pop-up on HTV7 channel: More than 11% compared to spots at priority More than 27% compared to spots at normal positions Position of normal spots Average rating of Full screen Pop-up and normal spots on HTV7 according to analysis results of the first 6 months of 2012 (20:00-22:00) FSPU (first) FSPU (Last)
  • 7. INTRODUCTION TO RESEARCH CONTEXT Full screen Pop-up (FSPU) is combined with the break screen that signals the start of a spot break or the return of main program. So whether the audiences pay attention to FSPU as much as normal spots or not? FSPU only appears in a short time (4-8 seconds), and no voice or dialogue in the content of FSPU. So whether the audiences can recognize which product/brand advertised as well as catch the details/messages of the commercial or not? This is a new type of commercial. What is the assessment of audiences toward it? Might FSPU impact on the audiences’ thinks or behaviors? Research Reasons 7Full Screen Pop Up Research Report
  • 8. 8Full Screen Pop Up Research Report II. RESEARCH OBJECTIVE • Measure the level of audience's attention to Full Screen Pop Up (FSPU) ; • Measure the perception of audience regarding advertising content on FSPU • Study about the personal conception and assessment of audience about FSPU • In compared with other normal commercials, how do the audience comment about FSPU?
  • 10. RESEARCH DESIGN • “Focus Group Discussion” (FGD) is selected as the most suitable method for this study • The concentration level of audience on Television at home might be different with research place. At home, for instance, the audience can be distracted from watching Television due to many activities such as taking a phone call, talking to other member…etc. • The repetition frequency of FSPU in testing environment is closer than in reality (due to the time limitation for each group discussion). As the result, the concentration and recognition of audience about FSPU can be better. • The result of this study can be affected due to the selection of materials/documents during audience testing process such as: the program’s quality or genre, brand/ product dvertised on FSPU, the quality of TVC’s creative…etc. The acceptable drawbacks of research methodology 10Full Screen Pop Up Research Report
  • 11. RESEARCH DESIGN • The simulated environment used for research can increase/decrease the level of audience’s concentration on FSBU in an unnatural way • Genre and the attraction of broadcasted programs can increase/decrease the level of audience’s concentration compared with practical environment. • The popularity of products/brands advertised on FSPU • The position of the FSPU in a program • The other factors related to the creative of a FSPU such as: ideas, colors, images, sounds,…etc. • 2 video clips have been created in order to study about the different impacts of above factors to 2 different program genres – Series and News 3 FSPU TVCs with different lengths, represented for 3 brands with different popularities (*) All products/ brands were selected by ADT The possible factors may a ect to audience’s concentration and recognition about FSPU 11Full Screen Pop Up Research Report
  • 12. RESEARCH DESIGN Description of 2 video clips used in Group Discussion 12Full Screen Pop Up Research Report Group A Clip 1: Series(01:57) – FSPU COMFORT (00:08) - normal TVCs (01:58) – FSPU FAMI (00:08) – Series(01:39) Clip 2: Weather forecast (01:33) – FSPU OMO (00:05) - normal TVCs (01:58) – FSPU CENTER FRUIT (00:05) – Sport news (01:19) Clip 3: FSPU COMFORT (00:08) Clip 4: FSPU FAMI (00:08) Group B Clip 1: Series(01:07) – FSPU OMO (00:08) - normal TVCs (01:58) – FSPU CENTER FRUIT (00:08) – Series Clip 2: News 60s (01:06) – FSPU COMFORT (00:05) - normal TVCs (01:58)– FSPU FAMI (00:05) – News 60s (01:55) Clip 3: FSPU OMO (00:08) Clip 4: FSPU CENTER FRUIT (00:08)
  • 13. RESEARCH DESIGN 13Full Screen Pop Up Research Report Research target – sample size • Male/Female, age from 15-50 • Do not work in any market research or media companies • Watch TV at least 4 days/week Sampling method • Scope of research: HCM City • Using systematic sampling methods with combined quota of gender & age; • Other criteria such as: working status, occupation and social economic classification are also considered to diversify the targets Research target – sample size Male Age group/ Gender Female 6 15-19 8 8 20-24 8 8 25-29 8 8 30-34 8 8 35-39 8 8 40-44 8 8 45-50 8 54 Total no. of respondents 56
  • 14. IV. RESEARCH RESULT 14Full Screen Pop Up Research Report
  • 15. RESEARCH RESULT “… What do you see after watching this video clip?” In this study, it is defined that a person paying attention to Full Screen Pop-up as if he/she can state exactly any details advertised on the pop-up such as logo, image, text or particular color. The concept of "seeing" here is not merely "see“, but it also depends on each person's ability to remember. Thus, the level of attention to Full Screen Pop-up may depend on the following factors : Gender: Male & female may have different interest & attention to product / daily consumption goods; Age group: Young People usually have better eyesight and memory than older ones; Things that young people care is often different from what the older generation do The degree of acquaintance with mentioned things (phenomena): Those who have known a certain product that can easily provide details of that product even taking a glance than those who have never known that product. Audience’s attention level to Full Screen Pop -up 15Full Screen Pop Up Research Report
  • 16. Audiences of all age groups have the attention to Full Screen Pop-up, however this level of attention varies depending on the advertised brand / product. Attention rate to Full Screen Pop-up advertising for familiar brand / product (Omo / Comfort) is higher than the Full Screen Pop-up advertising for new brand / new product or even lesser known one (Center Fruit). The level of attention to Full Screen Pop- up of women is higher than men in almost all age groups, especially for products that women car and have the opportunity to interact or use more often such as Omo detergent or Comfort Fabric condition. Audience’s attention level to Full Screen Pop -up 16Full Screen Pop Up Research Report Percentage of respondents seeing Full Screen Pop-up various brands (products) by age group RESEARCH RESULT Female Male
  • 17. RESEARCH RESULT Typically, the average of audience in age 20-44: Audience’s attention level to Full Screen Pop -up 17Full Screen Pop Up Research Report 70%More than of male respondents pay attention to Full Screen Pop-up of brand/product 80% About of female respondents pay attention to Full Screen Pop-up of brand/product 60%Nearly of respondents pay attention to Full Screen Pop-up of brand/product 20- 44 aged group Male Female
  • 18. For both men and women, the level of attention to Full Screen Pop-up is closely related to the age group. The level of attention to Full Screen Pop-up of 25-29 aged group is relatively low; The level of attention to Full Screen Pop-up of audience above 45 yrs old has a significant decrease. Although Center Fruit is a new product/ brand, it still get high attention of audience in 15-24 age group because they usually pay attention to new and lively things, and especially their preferred products. Audience’s attention level to Full Screen Pop -up 18Full Screen Pop Up Research Report Percentage of respondents seeing Full Screen Pop-up of various brands (products) by age group RESEARCH RESULT Male Female
  • 19. RESEARCH RESULT “… When watching TV at home, do you pay attention to those such images (Full Screen Pop -up)?” “ Why not? It catches my eyes suddenly when I am enjoying movie and that caught my attention… ” – Mr. D. H, 15 years old, a pupil. Why do audiences pay attention to Full Screen Pop-up? 19Full Screen Pop Up Research Report “ There’s no way to ignore as it suddenly appeared during watching TV series…” –Ms. N. T, 23 years old, Treasurer Staff. “I’m often afraid of missing good scene of the series so I always keep watching from the time before series’ return. I pay attention to the screen immediately when hearing the theme song performance …” – Ms. B.T, 36 years old, a housewife. “ I often see all the ads because I usually watch movie with my children who don’t let me switch channel during advertising time. So I see all…” – Ms. T. V, 32 years old, Sales Executive, have three children.
  • 20. 50% respondents say that they pay more attention to first advertisement for its sudden appearance, or cannot switch to other channels timely to neglect advertisements as their expectations. 30% often watch to last TVCs for not missing interesting scene of the being broadcasted program. 10% watch whole spots break because of 2 main reasons: When watching TV together with their children, they can not switch to other channels. Looking forward to new products or sales promotion. The rest 10% claim that depends on specific circumstances. If the program is attractive, they will keep watching. Otherwise, they will switch to other channels and do other things, or watch some first/ last TVCs only. 20Full Screen Pop Up Research Report RESEARCH RESULT Which position of the Full Screen Pop-up can attract most attention? “… Do you pay more attention to TVC or the last one when watching TV at home?” First position, 50% Same between positions , 10% Depend on specific circumst ances, 10% Last position, 30%
  • 21. FSPU of OMO washing-powder 100% respondents recognize OMO washing-powder product. “Who doesn’t know OMO ” – Mrs.T. T, 42 years old, housewife. 100% recognize OMO product because they have used it, or have been seen OMO advertisement before. “I have seen OMO advertisements everytime when I go to the market, so I realize it right away by the letter OMO” – Ms. X. V, 33, clerical staff, living near Le Van Sy market. “I know it as soon as I see the washing-powder bag” – Ms. Q. G, 24, hotel receptionist. 21Full Screen Pop Up Research Report RESEARCH RESULT Recognition capacity of FSPU’s content “When seeing … [pictures/letters/colors… on FSPU], do you know what product (s) are they about?”
  • 22. FSPU of COMFORT fabric softener 80% respondents hit the point– That was COMFORT fabric softener, including: • 100% recognize the product by the word COMFORT on the screen and have known it before; • Some people say that they can identify the product by its bottle’s particular shape and color. “I realize it right away when I saw the COMFORT bottle” – T. K, 19 years old, student. “ I saw a couple who were dancing on TV’ screen” –Q. H, 48, lecturer. Some aged 19-24 young man know COMFORT brand name but think that’s washing -powder. 22Full Screen Pop Up Research Report RESEARCH RESULT Recognition capacity of FSPU’s content
  • 23. FSPU of FAMI soya milk 40% respondents know FAMI brand name as they have used this product. “My family only use this milk” – Mr. M. Q, 42 years old, foreman. 20% knew this soya milk because they’ve seen its TVC before. “I saw this advertisement in the Vuot Len Chinh Minh gameshow” –V. N, 23, security guard; V. Đ, 32, trader; and H. C, 34, accountant. Some other people don’t know this product, but notice the advertised one is soya milk by the shape of the box, liquid color or the bean. “I see a mass of soya bean and milk box” –Q. H, clerical staff. “I see the box like the one in super market, so I guess” – H. V, 18 years old, pupil. I see the big letters FAMI and a broken bean” – Mrs.T. H, 44, shopkeeper. 23Full Screen Pop Up Research Report RESEARCH RESULT Recognition capacity of FSPU’s content
  • 24. FSPU for CENTER FRUIT gum 100% respondents who pay attention to one of the details on FSPU have never known CENTER FRUIT before. Most of respondents who pay attention to this FSPU (except for some old female) claimed that this is an advertisement for CHEWING GUM based on what they had seen: The line of “Chewing Gum”; Shape and color of the gum reminded them of the one they had known; Some people think that is STRAWBERRY CANDY because of the strawberry image. 24Full Screen Pop Up Research Reportt RESEARCH RESULT Recognition capacity of FSPU’s content The brand name CENTER FRUIT is in English and slightly long; thus, many people can not read it even saw it already. “I saw a familiar word as fruit.” – say Mr. H. T, age 31, sales. Most of them can’t read the small line on FSPU such as “STRAWBERRY FLAVOR” . “It passed too quick to read” – Ms. T. T, age 48, housewife. Some have a tendency of only noticing in the image but not reading the line. “I saw the candy but I don’t know which kind of” – say Mr. H. N, age 33, driver.
  • 25. 85% say what they have seen (FSPU) is kind of normal TVCs, short or quick one. 10% say that is an advertisement for the sponsor of the program. 25Báo cáo kết quả nghiên cứu dự án màn hình gạt RESEARCH RESULT The view point/awareness of FSPU mm. Sponsor ‘s TVC 10% Normal TVC 85% Other opinions Báo cáo kết quả nghiên cứu 25dự áán màn hình gạt 5% have other opinions: “… A signature for m broadcasting” – say Mr. T. K, age 19, student. “… Film is so short that it is put to lengthen the duration” – say Mr. H. V, age 18, student. “… It’s not an advertisement but a channel feature” – say Mr. V. P, age 17, 11th grade student. “In your opinion, what is the or the last TVC in spot break you have just seen?”
  • 26. About 20% respondents think that short advertisement lead to lower cost and less time. Others have different awareness about the length of FSPU. “They maintain advertising to remind the consumers” – say Mr. V. N, age 23, security staff; Mr. H. V, age 22, sales staff. “Probably they don’t want to annoy the viewers” – Ms. H. B, age 22 , sales staff. “It’s unnecessary for well -known product/ brand names to advertise too long” – Mr. Q. H., age 22, interpreter “The shorter, the less boring” – Ms. H. T, age 39, housewife. 26Full Screen Pop Up Research Report RESEARCH RESULT The view point/awareness of FSPU “… Why do they have such a short advertisement? Why not a long one as usual?”
  • 27. There was a respondent who also associated FSPU with advertisements on foreign channels. “They probably simulate the advertisement on Discover Channel which is short and has no demonstration. I have watched it many times to see the Canon model” – Mr. A. T, age 40, officer. Some supposed that short advertisement make audiences curious or attractive: “At the st time I don’t get what it is, thus I have to wait for the next time” – say T. H, age 15, student. “After watching it, my son asked me “Dad, why is the egg broken”, which makes me have to wait for the next time to get the answer” – Mr. H. H, age 45, carpenter. 27 RESEARCH RESULT The view point/awareness of FSPU Full Screen Pop Up Research Report
  • 28. • In term of “other people”, young people tend to think of their peers only. Meanwhile, older people, especially married ones, think of not only their peers but also older generations. • A majority of young respondents told FSPU would still get people’s attention as normal TVCs due to at their age “nothing is too fast“ and they are interested in something new. "What makes people curious will catch their attention," Ms. N. H, 16-year-olds student. • But there were some other young people think wisely: “… Probably the older who have poor and slow vision can’t see it as clear as we can” ," Ms. T. H, 15-year-olds student. 28Full Screen Pop Up Research Report RESEARCH RESULT Audience’s assessment about Full Screen Pop -up (FSPU) “In your opinion, when watching TV at home can other people pay attention to such short advertisements with no voice -over?”
  • 29. In term of “the others” , the youth tend to think about their peers. Meanwhile, the adult, especially the married one, often think about not only someone like them, but the children and the older as well. Most of young respondents think that FSPU draws the same attention as normal advertisements because “nothing is too fast” at their age and they are interested in something new. “These make us curious so that we’re supposed to wait for the next time to actually know what it is” – say Ms. N. H, age 16, student. However, there are some young respondents who have wider think: “… Probably the older who had poor and slow vision can’t see it as clear as we can” – Ms. T. H, age 15, student. 29Báo cáo kết quả nghiên cứu dự án màn hình gạt RESEARCH RESULT Audience’s assessment about Full Screen Pop -up (FSPU) “In your opinion, these short advertisements, no demonstration, can catch the viewers’ attention when seeing them at home?
  • 30. There is no problems if FSPU has no voice-over, many respondents say, with the following conditions: Product must be familiar to audience. o “People can understand fast Advertisements once they already know the product" - Ms. H. T, 39 years old, a officer. Must have impressive factors to attract audience’ attention. o “Realize an 10% more is enough, " Ms. T. H, 25, NV VP. o "I prefer understandable short advertisements by too long ones are ungainly "- Ms. H. D, 43 years old, treasurer. 30Full Screen Pop Up Research Report RESEARCH RESULT Audience’s assessment about Full Screen Pop -up (FSPU)
  • 31. The majority of female respondents agree that: FSPU can make children' curious. Women can see FSPU as normal, maybe even more attention because of its special positions. Older people might not pay attention because of its length. A female respondent raises an idea that : "If there is an additional voice "OMO is added 10% more“ in FSPU, women will pay more attention because many women only hear, not watch advertisements" - Ms. N. D, 26-year-old cashier. 31Full Screen Pop Up Research Report RESEARCH RESULT Audience’s assessment about Full Screen Pop -up (FSPU)
  • 32. The young tended to be interested in this short TVC as FSPU “I like it for it’s quick, brief and nimble” - say Mr. T. K, age 19, student. “Short ads don’t make the viewers lose their interest” – say Mr. D. H, age 15, student. “Repeatedly long advertisements are too boring to watch. Familiar products only need short advertisement for viewer to recognize it.” – Ms.T. H, age 15, student, and Mr. Q.H, IT staff. With familiar products like OMO and COMFORT, most of them say that FSPU advertisement is appropriated because: “Seeing “OMO” is enough, the more is unnecessary” – say V. N, age 23, security staff. “Everyone knows that soya milk is good for health, no need to introduce” – say Mr. T. T, age 36, KCS staff. “I don’t like it too short, but no need to be long when you already know that product” – Ms. T. H, age 38, tailor. 32Báo cáo kết quả nghiên cứu dự án màn hình gạt RESEARCH RESULT Comparing FSPU with normal TVCs “How do you think of these short TVC and other normal ones?
  • 33. Most of them say that they would prefer the long TVCs if: Advertising for new product and they can get their brand name or product features in long duration; Advertisement pattern is always changed in order not to make the viewers bored; Advertisement with lively and funny (many of young and middle-aged respondents mention Vinamilk ads as their favorite, while male respondents are fond of Heineken and Tiger ads). 33Báo cáo kết quả nghiên cứu dự án màn hình gạt RESEARCH RESULT Comparing FSPU with normal TVC “How do you think of these short TVCs and other normal ones?
  • 34. V. CONCLUSION & RECOMMENDATION 34Full Screen Pop Up Research Report
  • 35. CONCLUSION & RECOMMENDATION Full Screen Popup (FSPU) get the attention of the majority of the respondents due to its first and last position in a spots break. TAM data of TNS Media on HTV7 from Jan – Jun 2012 show that FSPU have the higher rating point in comparison with other types of advertisement of the same break. The attention level to FSPU is related to the gender and age group of the audience Female groups ‘s attention level to FSPU is higher than male ones; Young audience tend to pay more attention to FSPU than older audience. FSP at the first position get more audience attention than the last. In the last position of a spot break, the audience’s attention level of FSPU depended on 2 main factors: The attractiveness of the main program, for e.g, if the content of film/ series was not attractive enough, the audience tended to switch channel or stop watching when it came to the advertisement time. Therefore, they would miss the FSP at the end of spot break. The duration of spots break – When the audience acknowledged that the break is longer, they shall switch channel or do other things than keep watching. Conclusion 35Full Screen Pop Up Research Report
  • 36. Main characteristics of FSP get the audience attention were: Brand name Design/ particular details of product (Detergent bag, Comfort bottle or 2 effigies in Comfort commercial ad, soya bean, strawberries..) Attractive promotion information such as “10% more” Signature color of the products or product category (For e.g: Purple for Comfort, or pink for chewing gum) Most of the audience can recognize the product, brand name or key messages of FSPU advertisement of well known brand such as OMO or COMFORT or less well known brand as soya milk FAMI. Even with new or least well known brand such as chewing gum CENTER FRUIT, they also get attention from young audience who might be curious and interested in new things. FSPU Ads for new products fail to attract the older audience group, and the possibility to get brand awareness from those is also lower. Conclusion 36Full Screen Pop Up Research Report CONCLUSION & RECOMMENDATION
  • 37. According to the majority of audience, the characteristics of FSPU such as the short duration and no voice recorder are the advantage of FSPU when it is used for well known brands/products, the audience will easily recognize the products through its brand name or particular details. FSPU has positive effects on media aspects. Remind audience of the products which they are using or have used/known. Remind audience of the products which they’ve seen on TV or other places Stimulate the curiosity and encourage audience to try/use the product (by watching the ads continuously), especially with children and young age group. FSPU will be more easily accepted by the audience than repeated normal ads without improvement in content. Conclusion 37Full Screen Pop Up Research Report CONCLUSION & RECOMMENDATION
  • 38. CONCLUSION & RECOMMENDATION In most of the cases, FSPU should only be used to advertise for well-known or common products. In some cases, FSPU for new or less well known brand/ product can play the role of a “teaser”, but in most of other cases, we must carefully consider before making decision because the effect might be under-expected. Products which are advertised on FSPU must be as much different as possible from the next TVCs or the previous ones. In this study, some respondents get confused that FSPU was a part of the next or the previous advertisements. To enhance the audience’s attention to products on FSPU, we need to focus on or emphasize the details that describe the ts for consumer such as: “10% more” or the signi cant features of the product. Small-sized details should not be used in FSPU due to respondent can not catch as such short duration. With new product, FSPU should be used for short and easy to remember brand name such as OMO or FAMI. Long or foreign brand name such as CENTER FUIT should be avoided. RECOMENDATION 38Full Screen Pop Up Research Report
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